423 AI Business Unit jobs in Hong Kong
Retail Banking Operation Head - Operations Management Department
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Retail Banking Operation Head - Operations Management Department1 week ago Be among the first 25 applicants
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
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Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.
Responsibilities
- Manage daily operational activities of Credit Card Settlement, ATM Settlement, Time Deposit, Faster Payment System (FPS) and Autopay Operations.
- Formulate strategic plans for the section to meet with service and operational goals set by the management
- Monitor and review the set up, maintenance and updates of the processing systems and operating procedures of the section
- Implement operations policies and procedures of the section to ensure they are carried out in proper manner and are strictly followed by branches and the staff in the section
- Assist Department Head to handle personnel functions including hiring and training to ensure the smooth running of the Department
- Co-ordinate with Transaction Processing Centre Head to maintain a good operational control and branch activities
- Work with Retail Banking Product Team to advise on new products operational design
- Provide operations support to AML Compliance Officer on AML activities and new account opening
- University graduate or equivalent academic achievement
- At least 8-10 years corporate banking experience of which 6-8 years are in operations management position
- In-depth knowledge of corporate banking products/ services and their operational activities
- Knowledge of the regulations and procedures of Hong Kong Interbank Clearing Ltd (HKICL) and CCASS from the Hong Kong Security Clearing Co (HKSCC)
- Strong leadership and decision making skills
- Excellent managerial and planning skills
- Initiative, systematic, active and energetic
- Good communication skills and fluent in both spoken and written Chinese (Mandarin and Cantonese) and English
Personal data collected will be used for recruitment purpose only. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Industrial and Commercial Bank of China by 2x
Sign in to set job alerts for “Head of Retail Banking” roles. First Vice President, Head of Credit Card Section Head & Executive Vice President - Corporate Banking (Local Large Corp focus) Head of Industry, eCommerce, Gaming, and TravelKowloon City District, Hong Kong SAR 2 weeks ago
VP, Credit Approval (Midcap and FI Credit), Risk Management Group Assistant Vice President, Credit Initiation Supervisory (Secured Loan)Kowloon City District, Hong Kong SAR 4 days ago
Section Head & Executive Vice President (Trade Sales) - Wholesale Banking Team Head, Client Relationship Management, Private Banking Head of Finance, Transaction Banking Asia – Global Finance VP, Counterparty Credit & Clearing Risk, Prime Brokerage, Hedge Funds & FIs Deputy Division Head (Institutional Banking) Section Head, Electronic Banking, Promotion Team Vice President/Assistant Vice President, Payment Investigation, Corporate Banking Head of Wealth Planning, Greater China – Private Banking Vice President, Product Compliance (Corporate Banking) Head of INV Funds Commercialization (HK) Head of Conversational Banking, AI and Innovation - International Wealth and Premier BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrRetail Banking Operation Head - Operations Management Department
Posted 16 days ago
Job Viewed
Job Description
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Retail Banking Operation Head - Operations Management Department1 week ago Be among the first 25 applicants
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Get AI-powered advice on this job and more exclusive features.
Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.
Responsibilities
- Manage daily operational activities of Credit Card Settlement, ATM Settlement, Time Deposit, Faster Payment System (FPS) and Autopay Operations.
- Formulate strategic plans for the section to meet with service and operational goals set by the management
- Monitor and review the set up, maintenance and updates of the processing systems and operating procedures of the section
- Implement operations policies and procedures of the section to ensure they are carried out in proper manner and are strictly followed by branches and the staff in the section
- Assist Department Head to handle personnel functions including hiring and training to ensure the smooth running of the Department
- Co-ordinate with Transaction Processing Centre Head to maintain a good operational control and branch activities
- Work with Retail Banking Product Team to advise on new products operational design
- Provide operations support to AML Compliance Officer on AML activities and new account opening
- University graduate or equivalent academic achievement
- At least 8-10 years corporate banking experience of which 6-8 years are in operations management position
- In-depth knowledge of corporate banking products/ services and their operational activities
- Knowledge of the regulations and procedures of Hong Kong Interbank Clearing Ltd (HKICL) and CCASS from the Hong Kong Security Clearing Co (HKSCC)
- Strong leadership and decision making skills
- Excellent managerial and planning skills
- Initiative, systematic, active and energetic
- Good communication skills and fluent in both spoken and written Chinese (Mandarin and Cantonese) and English
Personal data collected will be used for recruitment purpose only. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Industrial and Commercial Bank of China by 2x
Sign in to set job alerts for “Head of Retail Banking” roles. First Vice President, Head of Credit Card Section Head & Executive Vice President - Corporate Banking (Local Large Corp focus) Head of Industry, eCommerce, Gaming, and TravelKowloon City District, Hong Kong SAR 2 weeks ago
VP, Credit Approval (Midcap and FI Credit), Risk Management Group Assistant Vice President, Credit Initiation Supervisory (Secured Loan)Kowloon City District, Hong Kong SAR 4 days ago
Section Head & Executive Vice President (Trade Sales) - Wholesale Banking Team Head, Client Relationship Management, Private Banking Head of Finance, Transaction Banking Asia – Global Finance VP, Counterparty Credit & Clearing Risk, Prime Brokerage, Hedge Funds & FIs Deputy Division Head (Institutional Banking) Section Head, Electronic Banking, Promotion Team Vice President/Assistant Vice President, Payment Investigation, Corporate Banking Head of Wealth Planning, Greater China – Private Banking Vice President, Product Compliance (Corporate Banking) Head of INV Funds Commercialization (HK) Head of Conversational Banking, AI and Innovation - International Wealth and Premier BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSection Head, Operations (Retail Business Management)
Posted 10 days ago
Job Viewed
Job Description
Responsibilities:
- Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectives
- Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
- Monitor and ensure the compliances of operational procedures by the retail frontline units
- Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
- Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
Requirements:
- Degree holder in Computer Science, Business Administration, Information Systems or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
- Strong leadership skills and able to lead and manage a team of professional business analysts and retail banking operations managers.
- Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
Section Head, Operations (Retail Business Management)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Section Head, Operations (Retail Business Management) role at Bank of Communications Co.,Ltd.
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Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
Responsibilities
- Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectives
- Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
- Monitor and ensure the compliances of operational procedures by the retail frontline units
- Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
- Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
- Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
- Strong leadership skills and able to lead and manage a team of retail banking operations management managers.
- Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
- Core level of qualification under the HKMA Enhanced Competency Framework (ECF) on Operational Risk Management.
We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong , or fax to 2838 9209 , or e-mail to l: (email redacted, apply via Company website) .
Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China) Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x
Get notified about new Head of Operations jobs in Hong Kong SAR .
Operations Director / Associate Director, Hong Kong Retail Banking Operation Head - Operations Management Department Section Head, Operations (Retail Business Management) Head of Ops - Insurance - HKD 1m-1.2m base Deputy Head of Purchasing – Sizable Manufacturer (HK$1M+ p.a.) Senior Manager, Retail Banking Services, Operations Deputy Chief of Staff to the Head of Corporate Affairs Deputy Head of Global Freight Forwarding Head of Trade Finance Operations, International Bank Head, Domestic Cash Management Operations,Kwun Tong District, Hong Kong SAR 1 month ago
Regional CRM Manager, Asia (Luxury Brand) Head of Operations Customer & IntelligenceKowloon City District, Hong Kong SAR 1 day ago
Vice President, Trustee Operations, Hong Kong (Hybrid)Kowloon City District, Hong Kong SAR 1 week ago
Head, Domestic Cash Management Operations,Kwun Tong District, Hong Kong SAR 3 months ago
HEAD OF CASH MANAGEMENT | REGIONAL BANK | INTERNATIONAL EXPANSIONWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSection Head, Operations (Retail Business Management)
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Section Head, Operations (Retail Business Management) role at Bank of Communications Co.,Ltd.
Continue with Google Continue with Google
Section Head, Operations (Retail Business Management)5 months ago Be among the first 25 applicants
Join to apply for the Section Head, Operations (Retail Business Management) role at Bank of Communications Co.,Ltd.
Get AI-powered advice on this job and more exclusive features.
Sign in to access AI-powered advicesContinue with Google Continue with Google
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Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
Responsibilities
- Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectives
- Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
- Monitor and ensure the compliances of operational procedures by the retail frontline units
- Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
- Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
- Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
- Strong leadership skills and able to lead and manage a team of retail banking operations management managers.
- Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
- Core level of qualification under the HKMA Enhanced Competency Framework (ECF) on Operational Risk Management.
We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong , or fax to 2838 9209 , or e-mail to l: (email redacted, apply via Company website) .
Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China) Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x
Get notified about new Head of Operations jobs in Hong Kong SAR .
Operations Director / Associate Director, Hong Kong Retail Banking Operation Head - Operations Management Department Section Head, Operations (Retail Business Management) Head of Ops - Insurance - HKD 1m-1.2m base Deputy Head of Purchasing – Sizable Manufacturer (HK$1M+ p.a.) Senior Manager, Retail Banking Services, Operations Deputy Chief of Staff to the Head of Corporate Affairs Deputy Head of Global Freight Forwarding Head of Trade Finance Operations, International Bank Head, Domestic Cash Management Operations,Kwun Tong District, Hong Kong SAR 1 month ago
Regional CRM Manager, Asia (Luxury Brand) Head of Operations Customer & IntelligenceKowloon City District, Hong Kong SAR 1 day ago
Vice President, Trustee Operations, Hong Kong (Hybrid)Kowloon City District, Hong Kong SAR 1 week ago
Head, Domestic Cash Management Operations,Kwun Tong District, Hong Kong SAR 3 months ago
HEAD OF CASH MANAGEMENT | REGIONAL BANK | INTERNATIONAL EXPANSIONWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSection Head, Operations (Retail Business Management)
Posted 11 days ago
Job Viewed
Job Description
Responsibilities:
- Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectives
- Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
- Monitor and ensure the compliances of operational procedures by the retail frontline units
- Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
- Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
Requirements:
- Degree holder in Computer Science, Business Administration, Information Systems or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
- Strong leadership skills and able to lead and manage a team of professional business analysts and retail banking operations managers.
- Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
Head of Business Risk Management (Operations)(HK)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank
Head of Business Risk Management (Operations) (HK)2 days ago Be among the first 25 applicants
Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Job Description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
We are currently seeking a high caliber professional to join our department as Head of Business Risk Management (Operations)
Principal Responsibilities
- Perform sales conduct risk analysis including risk parameter assessment, and manage sales conduct risk events including case identification/ investigation/ review on wealth sales business.
- Support achieving effective compliance on wealth sales procedure, and manage controls via data analysis and feedback mechanism on regular and/or ad-hoc basis.
- Formulate, evaluate and make recommendations for improvement on the monitoring adequacy on wealth sales compliance fulfilment / overall internal control review.
- Based on risk parameters monitoring and case review results, review sales process and implement robust control programs.
- Make recommendation on remedial action for non-compliance to uplift sales quality standards including but not limited to wealth sales compliance reinforcement briefing.
- Coordinate development/ implementation of sales conduct risk mitigation plans and support roll-out of strategic level governance.
- Responsible for overseeing and ensuring operational risks are managed in accordance with latest regulatory requirement, change of business model, Group FIM and relevant guidelines and standards to wealth sales business (overall internal control), and update relevant controls where necessary.
- Compile regular and/or ad-hoc management report related to wealth sales (overall internal control) for management oversight.
- Provide timely response to internal/ external audits and regulators, and ensure the actions resulting from relevant enquiries/reviews are appropriately implemented.
- Conduct sales conduct risk controls self-assessments continuously taking into account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology (including bottom up process to identify and evaluate risks and associated controls).
- Promote positive risk culture and risk awareness across branch network.
Requirements:
- University degree is preferable.
- Minimum 8 years’ experience in the Financial Services Industry. Previous experience in compliance, audit, risk management, or any other oversight, monitoring function is a plus.
- Knowledge in Investment and Insurance sales process; and understanding in relevant operational, conduct risk and internal control principles are advantages.
- Customer centric mindset and ability to manage complex interactions effectively.
- Ability to bring divergent ideas to create new and valuable solutions.
- Good problem solving, interpersonal and communication skills.
- Strong self-motivation and ability to work independently.
- Ability to communicate effectively with proficiency in both English and Chinese.
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
Seniority level
- Seniority level Executive
- Employment type Full-time
- Job function Consulting, Information Technology, and Sales
- Industries Banking
Referrals increase your chances of interviewing at Hang Seng Bank by 2x
Sign in to set job alerts for “Head of Business Management” roles.Wan Chai District, Hong Kong SAR 2 weeks ago
Director of Business Operations - FinTech/Blockchain Head of Asia – Business Development (Fintec, HK & Mainland) Head of Business Development, South Asia, Life & HealthWan Chai District, Hong Kong SAR 1 week ago
Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 1 week ago
Senior Director, Relationship Management Head / Senior Manager of Local Enterprise Assistance Vice President, Business DevelopmentWan Chai District, Hong Kong SAR 1 week ago
International Business Development & Commercial Lead Regional Director, Mainland China (Station in Beijing) Head of Business Operations, Securities Brokerage Senior Director, Relationship Management Associate Director - Business Development, International Benefits Business Development Associate Director - AlipayHK Director of Sales And Business Development Business Strategy and Planning Head, Insurance Head of Commercial Finance & Business Operations (HK $1M-1.2M) Head of WPB Transformation and Management (HK)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Ai business unit Jobs in Hong Kong !
Head of Business Risk Management (Operations)(HK)
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank
Head of Business Risk Management (Operations) (HK)2 days ago Be among the first 25 applicants
Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Job Description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
We are currently seeking a high caliber professional to join our department as Head of Business Risk Management (Operations)
Principal Responsibilities
- Perform sales conduct risk analysis including risk parameter assessment, and manage sales conduct risk events including case identification/ investigation/ review on wealth sales business.
- Support achieving effective compliance on wealth sales procedure, and manage controls via data analysis and feedback mechanism on regular and/or ad-hoc basis.
- Formulate, evaluate and make recommendations for improvement on the monitoring adequacy on wealth sales compliance fulfilment / overall internal control review.
- Based on risk parameters monitoring and case review results, review sales process and implement robust control programs.
- Make recommendation on remedial action for non-compliance to uplift sales quality standards including but not limited to wealth sales compliance reinforcement briefing.
- Coordinate development/ implementation of sales conduct risk mitigation plans and support roll-out of strategic level governance.
- Responsible for overseeing and ensuring operational risks are managed in accordance with latest regulatory requirement, change of business model, Group FIM and relevant guidelines and standards to wealth sales business (overall internal control), and update relevant controls where necessary.
- Compile regular and/or ad-hoc management report related to wealth sales (overall internal control) for management oversight.
- Provide timely response to internal/ external audits and regulators, and ensure the actions resulting from relevant enquiries/reviews are appropriately implemented.
- Conduct sales conduct risk controls self-assessments continuously taking into account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology (including bottom up process to identify and evaluate risks and associated controls).
- Promote positive risk culture and risk awareness across branch network.
Requirements:
- University degree is preferable.
- Minimum 8 years’ experience in the Financial Services Industry. Previous experience in compliance, audit, risk management, or any other oversight, monitoring function is a plus.
- Knowledge in Investment and Insurance sales process; and understanding in relevant operational, conduct risk and internal control principles are advantages.
- Customer centric mindset and ability to manage complex interactions effectively.
- Ability to bring divergent ideas to create new and valuable solutions.
- Good problem solving, interpersonal and communication skills.
- Strong self-motivation and ability to work independently.
- Ability to communicate effectively with proficiency in both English and Chinese.
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
Seniority level
- Seniority level Executive
- Employment type Full-time
- Job function Consulting, Information Technology, and Sales
- Industries Banking
Referrals increase your chances of interviewing at Hang Seng Bank by 2x
Sign in to set job alerts for “Head of Business Management” roles.Wan Chai District, Hong Kong SAR 2 weeks ago
Director of Business Operations - FinTech/Blockchain Head of Asia – Business Development (Fintec, HK & Mainland) Head of Business Development, South Asia, Life & HealthWan Chai District, Hong Kong SAR 1 week ago
Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 1 week ago
Senior Director, Relationship Management Head / Senior Manager of Local Enterprise Assistance Vice President, Business DevelopmentWan Chai District, Hong Kong SAR 1 week ago
International Business Development & Commercial Lead Regional Director, Mainland China (Station in Beijing) Head of Business Operations, Securities Brokerage Senior Director, Relationship Management Associate Director - Business Development, International Benefits Business Development Associate Director - AlipayHK Director of Sales And Business Development Business Strategy and Planning Head, Insurance Head of Commercial Finance & Business Operations (HK $1M-1.2M) Head of WPB Transformation and Management (HK)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssistant Manager, Airport Operations & Crisis Management
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Assistant Manager, Airport Operations & Crisis Management role at Hong Kong International Aviation Academy .
Job OverviewThe Hong Kong International Aviation Academy (HKIAA), established by the Airport Authority Hong Kong (AAHK) in 2016, is the first civil aviation academy in Hong Kong. It offers diverse aviation-related curricula to train professionals, newcomers, and young aspirants in the industry. The Academy collaborates with local and international institutions to deliver various programmes including summer camps, placement programmes, professional certificates, and accredited courses.
Responsibilities- Assist in preparing and submitting applications for organizational approval as an Approved Training Organisation (ATO) for UAV remote pilots training.
- Design and develop training programmes for UAV operations and other disciplines.
- Conduct policy research and liaise with government departments to ensure regulatory compliance.
- Coordinate with regulatory bodies and industry stakeholders to expand training initiatives related to the low-altitude economy.
- Provide administrative and logistical support for training delivery.
- Assist in organizing study tours, camps, and publicity events.
- Undertake ad hoc projects and assignments as required.
- Occasional duties on weekends, public holidays, or outside regular hours may be required.
- Degree holder or above with at least 4 years of relevant experience, preferably in aviation or airport operations.
- Proven experience in designing and implementing training programmes.
- In-depth knowledge of the aviation industry; expertise in UAV operations is an advantage.
- Organized, collaborative, and passionate about training.
- Strong communication, problem-solving, and interpersonal skills.
- Proficient in Microsoft Office applications and Chinese word processing.
- Good command of written and spoken English and Chinese; Mandarin is a plus.
Interested parties may click "Apply now" or email their full resume with salary expectations to the HR Department via the provided email or through the company website.
Personal data will be used solely for recruitment purposes. HKIA Services Holdings Limited and its subsidiaries are equal opportunity employers.
Job Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Education and Other
- Industry: Airlines and Aviation
This job posting is active. No indication of it being expired.
#J-18808-LjbffrAssistant Manager, Airport Operations & Crisis Management
Posted 6 days ago
Job Viewed
Job Description
Join to apply for the Assistant Manager, Airport Operations & Crisis Management role at Hong Kong International Aviation Academy .
Job OverviewThe Hong Kong International Aviation Academy (HKIAA), established by the Airport Authority Hong Kong (AAHK) in 2016, is the first civil aviation academy in Hong Kong. It offers diverse aviation-related curricula to train professionals, newcomers, and young aspirants in the industry. The Academy collaborates with local and international institutions to deliver various programmes including summer camps, placement programmes, professional certificates, and accredited courses.
Responsibilities- Assist in preparing and submitting applications for organizational approval as an Approved Training Organisation (ATO) for UAV remote pilots training.
- Design and develop training programmes for UAV operations and other disciplines.
- Conduct policy research and liaise with government departments to ensure regulatory compliance.
- Coordinate with regulatory bodies and industry stakeholders to expand training initiatives related to the low-altitude economy.
- Provide administrative and logistical support for training delivery.
- Assist in organizing study tours, camps, and publicity events.
- Undertake ad hoc projects and assignments as required.
- Occasional duties on weekends, public holidays, or outside regular hours may be required.
- Degree holder or above with at least 4 years of relevant experience, preferably in aviation or airport operations.
- Proven experience in designing and implementing training programmes.
- In-depth knowledge of the aviation industry; expertise in UAV operations is an advantage.
- Organized, collaborative, and passionate about training.
- Strong communication, problem-solving, and interpersonal skills.
- Proficient in Microsoft Office applications and Chinese word processing.
- Good command of written and spoken English and Chinese; Mandarin is a plus.
Interested parties may click "Apply now" or email their full resume with salary expectations to the HR Department via the provided email or through the company website.
Personal data will be used solely for recruitment purposes. HKIA Services Holdings Limited and its subsidiaries are equal opportunity employers.
Job Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Education and Other
- Industry: Airlines and Aviation
This job posting is active. No indication of it being expired.
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