32 Analyst Retail jobs in Hong Kong

Join to apply for the Business Analyst (Retail Banking Business) role at Bank of Communications (Hong Kong) Limited .

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., providing personal banking, corporate banking, and private banking services through 43 outlets, 4 business services centres, and its private banking centre in Hong Kong.

With an extensive network across the city, Bank of Communications (Hong Kong) has established 37 wealth management service centres that offer comprehensive banking services to meet clients' needs at every life stage. Our business services centres assist enterprises in daily operations and exploring business opportunities by providing integrated banking solutions. We serve premium private banking customers with personalized banking solutions, ensuring easy access to wealth management services regardless of location.

• Identify business system requirements and implement enhancements or changes in electronic payment systems, including FPS, payment collection, remittance, etc., in response to industry or regulatory requirements, collaborating with business owners and end users.
• Act as the owner of electronic payment systems for retail banking.
• Work with users to identify system needs, produce specifications, and contribute to process reengineering aligned with strategic goals.
• Establish detailed acceptance test procedures, conduct joint testing, provide user training, and document procedures.
• Liaise with internal teams to develop effective solutions.

• Degree in Computer Science, Business Administration, Information Systems, or related fields.
• Minimum of 5 years’ experience in a business analysis role, preferably in retail banking systems.
• Proficient in statistical tools, SQL, Access, and Excel.
• Experience in providing production support to business owners and end users.
• Strong relationship management skills with the ability to deliver high-quality solutions and manage successful relationships with stakeholders, vendors, and IT teams.

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Functions: Information Technology and Finance
• Industries: Banking and Investment Banking

Join to apply for the Business Analyst - Retail Industry 20-28k role at Michael Page .

About Our Client
The hiring company is a large organization in the retail industry, recognized for its extensive market presence and commitment to innovation. The company operates within a collaborative and technology-driven environment, offering employees opportunities to work on impactful projects.

• Great Learning Platform
• Good Exposure to Financial Industry

Job Description

As a Business Analyst, your main responsibilities will include:

• Gathering and documenting detailed business requirements for technology projects.
• Collaborating with stakeholders to understand project objectives and challenges.
• Analyzing processes and identifying areas for improvement within retail operations.
• Working closely with technical teams to ensure requirements are translated into functional solutions.
• Facilitating user acceptance testing and ensuring project deliverables meet business needs.
• Preparing clear and concise documentation, including process flows and reports.
• Supporting project managers by providing key insights and updates on progress.
• Communicating effectively with both technical and non-technical teams to ensure alignment.

The Successful Applicant

A Successful Business Analyst Should Have

• A background in business analysis, technology, or a related field.
• Strong analytical and problem-solving skills relevant to the retail industry.
• Experience in gathering and documenting business requirements.
• Excellent communication and interpersonal abilities to engage with diverse stakeholders.
• An understanding of retail technology systems and processes is an advantage.
• The ability to adapt quickly to a fast-paced environment in Hong Kong.

What's on Offer

• Opportunities to work on innovative technology projects in the retail industry.
• Exposure to a collaborative and inclusive company culture.
• Valuable experience in a temporary role with potential for career growth.

This is an exciting opportunity for a motivated Business Analyst to contribute to impactful projects in the retail industry. Apply today to take the next step in your career!

Contact: Alexandra Leung

Quote job ref: JN-072025-6800412

• Entry level

• Temporary

• Information Technology and Engineering

• Retail, Consumer Services, and Food and Beverage Services

Referrals increase your chances of interviewing at Michael Page by 2x.

Sha Tin District, Hong Kong SAR 2 weeks ago

Join to apply for the Business Analyst - Retail Industry 20-28k role at Michael Page .

About Our Client
The hiring company is a large organization in the retail industry, recognized for its extensive market presence and commitment to innovation. The company operates within a collaborative and technology-driven environment, offering employees opportunities to work on impactful projects.

• Great Learning Platform
• Good Exposure to Financial Industry

Job Description

As a Business Analyst, your main responsibilities will include:

• Gathering and documenting detailed business requirements for technology projects.
• Collaborating with stakeholders to understand project objectives and challenges.
• Analyzing processes and identifying areas for improvement within retail operations.
• Working closely with technical teams to ensure requirements are translated into functional solutions.
• Facilitating user acceptance testing and ensuring project deliverables meet business needs.
• Preparing clear and concise documentation, including process flows and reports.
• Supporting project managers by providing key insights and updates on progress.
• Communicating effectively with both technical and non-technical teams to ensure alignment.

The Successful Applicant

A Successful Business Analyst Should Have

• A background in business analysis, technology, or a related field.
• Strong analytical and problem-solving skills relevant to the retail industry.
• Experience in gathering and documenting business requirements.
• Excellent communication and interpersonal abilities to engage with diverse stakeholders.
• An understanding of retail technology systems and processes is an advantage.
• The ability to adapt quickly to a fast-paced environment in Hong Kong.

What's on Offer

• Opportunities to work on innovative technology projects in the retail industry.
• Exposure to a collaborative and inclusive company culture.
• Valuable experience in a temporary role with potential for career growth.

This is an exciting opportunity for a motivated Business Analyst to contribute to impactful projects in the retail industry. Apply today to take the next step in your career!

Contact: Alexandra Leung

Quote job ref: JN-072025-6800412

• Entry level

• Temporary

• Information Technology and Engineering

• Retail, Consumer Services, and Food and Beverage Services

Referrals increase your chances of interviewing at Michael Page by 2x.

Sha Tin District, Hong Kong SAR 2 weeks ago

2 days ago Be among the first 25 applicants

JAM Asia Pacific is a consulting firm specializing in the lifestyle and fashion sectors, with deep expertise in retail management and strategic market development.

Founded in Hong Kong in 2009, we proudly serve clients across the Asia Pacific region.

Our diverse, multicultural team brings a global perspective to business in Asia, leveraging extensive experience in lifestyle management and marketing to meet and exceed the expectations of brand owners and clients alike.

Position Overview

We are seeking a highly organized and proactive Retail Operation Associate to join our dynamic Retail Team.

This role is pivotal in ensuring smooth and efficient retail operations across our network of shops, supporting new store setups, and facilitating seamless communication between departments.

Key Responsibilities

• Provide comprehensive administrative and operational support to the Retail Team and shops

• Monitor and coordinate operational procedures for new store openings and renovations

• Act between various departments and retail locations to resolve daily operational issues promptly

• Maintain accurate records and reports related to retail operations

• Support continuous improvement initiatives to enhance operational efficiency

Candidate Profile

• Diploma holder or above.

• Strong organizational skills, self-motivated, responsible, and able to thrive under pressure

• Excellent communication skills in Cantonese

• Proficient in MS Office applications and Chinese word processing, Canva is a plus

• Candidates with less experience will be considered for a Junior position.

• Immediate availability is highly preferred.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at JAM Asia Pacific by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Retail Operations Manager role at Preface

Join to apply for the Retail Operations Manager role at Preface

Get AI-powered advice on this job and more exclusive features.

About Preface

Preface is a global EdTech with the mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. We have been living and breathing by the motto “there isn’t a thing that cannot be learnt.

About Preface

Preface is a global EdTech with the mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. We have been living and breathing by the motto “there isn’t a thing that cannot be learnt.

With the vision to increase the overall tech literacy of the world, Preface is known to provide market-leading education solutions to fulfill the ever-changing learning & customized-development needs of learners and corporates worldwide

Role: Retail Operations Manager / Location Manager

As the face of Preface, you'll create a welcoming environment, engage students and parents, and foster a strong learning community. You’ll bridge relationships between parents, Nomads (teachers), and students, ensuring alignment with Preface’s mission and values.

About The Role

• Student & Parent Engagement
• Greet families warmly and maintain an organized learning space.
• Serve as the primary contact for learning progress, class discussions, and course recommendations.
• Assist parents with the customer portal, schedules, and progress updates.
• Teacher Support & Classroom Readiness
• Coordinate substitute teachers and ensure class materials are prepared.
• Monitor teacher dress code and enforce Preface lanyard use.
• Support pre-class setup, including tech checks and classroom readiness.
• Community Building & Sales Growth
• Maintain clear communication via WhatsApp, phone, email, and in-person.
• Promote courses, discounts, and events to boost enrollments.
• Organize on-site events like experience days and parent workshops.
• Drive retention through referrals and student success highlights.
• Operational Excellence
• Manage schedules, attendance, and front desk inquiries.
• Support company-wide events and analyze attendance trends.
• Uphold Preface brand standards and keep marketing materials updated.
  
  

• Passionate about education and community building.
• Strong communicator with excellent interpersonal skills.
• Sales and relationship building skills.
• Detail-oriented and proactive in solving problems.
• Able to multitask and manage classroom operations efficiently.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Education Management

Referrals increase your chances of interviewing at Preface by 2x

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

JAM Asia Pacific is a consulting firm specializing in the lifestyle and fashion sectors, with deep expertise in retail management and strategic market development.

Founded in Hong Kong in 2009, we proudly serve clients across the Asia Pacific region.

Our diverse, multicultural team brings a global perspective to business in Asia, leveraging extensive experience in lifestyle management and marketing to meet and exceed the expectations of brand owners and clients alike.

Position Overview

We are seeking a highly organized and proactive Retail Operation Associate to join our dynamic Retail Team.

This role is pivotal in ensuring smooth and efficient retail operations across our network of shops, supporting new store setups, and facilitating seamless communication between departments.

Key Responsibilities

• Provide comprehensive administrative and operational support to the Retail Team and shops

• Monitor and coordinate operational procedures for new store openings and renovations

• Act between various departments and retail locations to resolve daily operational issues promptly

• Maintain accurate records and reports related to retail operations

• Support continuous improvement initiatives to enhance operational efficiency

Candidate Profile

• Diploma holder or above.

• Strong organizational skills, self-motivated, responsible, and able to thrive under pressure

• Excellent communication skills in Cantonese

• Proficient in MS Office applications and Chinese word processing, Canva is a plus

• Candidates with less experience will be considered for a Junior position.

• Immediate availability is highly preferred.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at JAM Asia Pacific by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Retail Operations Manager role at Preface

Join to apply for the Retail Operations Manager role at Preface

Get AI-powered advice on this job and more exclusive features.

About Preface
Preface is a global EdTech with the mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. We have been living and breathing by the motto “there isn’t a thing that cannot be learnt.

About Preface
Preface is a global EdTech with the mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. We have been living and breathing by the motto “there isn’t a thing that cannot be learnt.
With the vision to increase the overall tech literacy of the world, Preface is known to provide market-leading education solutions to fulfill the ever-changing learning & customized-development needs of learners and corporates worldwide
Role: Retail Operations Manager / Location Manager
As the face of Preface, you'll create a welcoming environment, engage students and parents, and foster a strong learning community. You’ll bridge relationships between parents, Nomads (teachers), and students, ensuring alignment with Preface’s mission and values.
About The Role

• Student & Parent Engagement
• Greet families warmly and maintain an organized learning space.
• Serve as the primary contact for learning progress, class discussions, and course recommendations.
• Assist parents with the customer portal, schedules, and progress updates.
• Teacher Support & Classroom Readiness
• Coordinate substitute teachers and ensure class materials are prepared.
• Monitor teacher dress code and enforce Preface lanyard use.
• Support pre-class setup, including tech checks and classroom readiness.
• Community Building & Sales Growth
• Maintain clear communication via WhatsApp, phone, email, and in-person.
• Promote courses, discounts, and events to boost enrollments.
• Organize on-site events like experience days and parent workshops.
• Drive retention through referrals and student success highlights.
• Operational Excellence
• Manage schedules, attendance, and front desk inquiries.
• Support company-wide events and analyze attendance trends.
• Uphold Preface brand standards and keep marketing materials updated.
  

• Passionate about education and community building.
• Strong communicator with excellent interpersonal skills.
• Sales and relationship building skills.
• Detail-oriented and proactive in solving problems.
• Able to multitask and manage classroom operations efficiently.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Education Management

Referrals increase your chances of interviewing at Preface by 2x

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Retail Operations Director (HKIA/Beauty field/Retail Operations) role at Shilla Travel Retail Hong Kong Ltd

Join to apply for the Retail Operations Director (HKIA/Beauty field/Retail Operations) role at Shilla Travel Retail Hong Kong Ltd

Get AI-powered advice on this job and more exclusive features.

The Shilla Duty Free operates 6 Cosmetics & Perfumes and Fashion Accessories stores at the Hong Kong International Airport starting from 12 December, 2017. The brand “Beauty & You” is a one-stop shopping destination offering a wide spectrum of beauty and fashion accessories brands. We engage customers at every stage of their airport shopping journey with exciting activities, refreshing concepts and excellent service, delighting them with unparalleled shopping experience and irresistible value that is Beauty & You.

To cope with our business expansion, we would like to invite a high calibre and passionate candidate to join us for the following position by "Apply Now".

Primary Objective

The Retail Operations Director will be the head person to lead and manage the entire retail operations (Mainly focus on Beauty field) at Hong Kong International Airport (HKIA) in terms of operating excellence, staff performance, sales result and customer satisfactory from online to offline. The incumbent will be responsible for driving the business growth and the profitability of our stores through maximizing sales and continuing improvement in operational efficiency and customer experience. S/he will ensure that all our customers and visitors will experience the highest standards when interacting with Shilla Duty Free at HKIA according to the company standards.

Job Duties & Responsibilities

Sales & Operation Management

• Lead and oversee all entire retail operations and drive the growth and profitability of the company's retail business at HKIA in terms of operating excellence, staff performance, sales result, inventory and logistics management and customer satisfactory from online to offline;
• Formulate and implement business strategic plans to drive sales, maximize profit, achieve business target while optimizing costs and ROI;
• Identify key prospects and opportunities to increase the growth of business and brand image;
• Evaluate and explore potential new business development opportunities and oversee the retail site selection, lease negotiations and store operations arrangement;
• Provide regular performance reports and strategic recommendations to Managing Directors
• Prepare and manage retail budget, forecasts and relevant financial reporting
• Drive continuous improvement in operational efficiency by optimizing resources utilization, enhancing productivity through the refinement of SOP and comprehensive training;
• Design and develop attractive sales incentive or commission scheme to motivate high-performing sales team;
• Analyze sales data, consumer trends and market insights to identify opportunities for growth and optimization;
  
  

• Lead and coach a team of Retail Operations Manager(s), Store Manager(s), Operations Support and Sales Associate(s) to meet business targets, drive sales growth, foster a culture of sales excellence and customer service;
• Provide guidance to the team(s) fostering a positive work environment and ensuring high employee engagement;
  
  

• Lead the Visual Merchandising Team to ensure promotion message is well communicated and organized through optimal visual displays and graphics in store;
  
  

• Develop and execute the overall e-commerce strategy for company, focusing on driving online sales and customer engagement; and optimizing conversion rates.
  
  

• Develop and execute the in-store promotions with collaboration with marketing team, finance team, airport authority to drive sales.
  
  

• Collaborate with cross functional teams including Merchandising, Marketing Strategy, Brand and Project Management to develop and implement in-store and/or online marketing & promotion campaign and enhance customer experience;
• Collaborate with internal teams for inventory, procurement, and supply chain processes to ensure product availability;
• Work closely with other functions team to ensure all policies and procedures are aligned with company guideline and relevant law & regulation;
• Maintain strong relationships with key retail partners, Brand Vendors, Airport Authority, HQ and other stakeholders and ensure all policies and procedures are aligned with company’s guideline and compliance;
  
  

• 15 years of related work experience in retail operations, preferably in a FMCG or retail environment (experience in Travel Retail is a plus).
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Hand-on experience in operations and inventory management, supply chain optimization and financial management;
• Familiarity with retail marketing, visual merchandising, and customer experience strategy;
• Outgoing, dependable, pro-active with good communications and interpersonal skills
• Organized with good project and time management skills
• Able to lead and coach with an entrepreneur mindset and creativity
• Good judgment and mature business skill with the ability to build trust with all levels

• Seniority level Director

• Employment type Full-time

• Job function Sales, Design, and Other
• Industries Retail

Referrals increase your chances of interviewing at Shilla Travel Retail Hong Kong Ltd by 2x

Hong Kong, Hong Kong SAR $80,000.00-$3,000.00 3 hours ago

Hong Kong, Hong Kong SAR HK 600,000.00-HK 750,000.00 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Retail Operations Director (HKIA/Beauty field/Retail Operations) role at Shilla Travel Retail Hong Kong Ltd

Join to apply for the Retail Operations Director (HKIA/Beauty field/Retail Operations) role at Shilla Travel Retail Hong Kong Ltd

Get AI-powered advice on this job and more exclusive features.

The Shilla Duty Free operates 6 Cosmetics & Perfumes and Fashion Accessories stores at the Hong Kong International Airport starting from 12 December, 2017. The brand “Beauty & You” is a one-stop shopping destination offering a wide spectrum of beauty and fashion accessories brands. We engage customers at every stage of their airport shopping journey with exciting activities, refreshing concepts and excellent service, delighting them with unparalleled shopping experience and irresistible value that is Beauty & You.
To cope with our business expansion, we would like to invite a high calibre and passionate candidate to join us for the following position by "Apply Now".
Primary Objective
The Retail Operations Director will be the head person to lead and manage the entire retail operations (Mainly focus on Beauty field) at Hong Kong International Airport (HKIA) in terms of operating excellence, staff performance, sales result and customer satisfactory from online to offline. The incumbent will be responsible for driving the business growth and the profitability of our stores through maximizing sales and continuing improvement in operational efficiency and customer experience. S/he will ensure that all our customers and visitors will experience the highest standards when interacting with Shilla Duty Free at HKIA according to the company standards.
Job Duties & Responsibilities
Sales & Operation Management

• Lead and oversee all entire retail operations and drive the growth and profitability of the company's retail business at HKIA in terms of operating excellence, staff performance, sales result, inventory and logistics management and customer satisfactory from online to offline;
• Formulate and implement business strategic plans to drive sales, maximize profit, achieve business target while optimizing costs and ROI;
• Identify key prospects and opportunities to increase the growth of business and brand image;
• Evaluate and explore potential new business development opportunities and oversee the retail site selection, lease negotiations and store operations arrangement;
• Provide regular performance reports and strategic recommendations to Managing Directors
• Prepare and manage retail budget, forecasts and relevant financial reporting
• Drive continuous improvement in operational efficiency by optimizing resources utilization, enhancing productivity through the refinement of SOP and comprehensive training;
• Design and develop attractive sales incentive or commission scheme to motivate high-performing sales team;
• Analyze sales data, consumer trends and market insights to identify opportunities for growth and optimization;
  

• Lead and coach a team of Retail Operations Manager(s), Store Manager(s), Operations Support and Sales Associate(s) to meet business targets, drive sales growth, foster a culture of sales excellence and customer service;
• Provide guidance to the team(s) fostering a positive work environment and ensuring high employee engagement;
  

• Lead the Visual Merchandising Team to ensure promotion message is well communicated and organized through optimal visual displays and graphics in store;
  

• Develop and execute the overall e-commerce strategy for company, focusing on driving online sales and customer engagement; and optimizing conversion rates.
  

• Develop and execute the in-store promotions with collaboration with marketing team, finance team, airport authority to drive sales.
  

• Collaborate with cross functional teams including Merchandising, Marketing Strategy, Brand and Project Management to develop and implement in-store and/or online marketing & promotion campaign and enhance customer experience;
• Collaborate with internal teams for inventory, procurement, and supply chain processes to ensure product availability;
• Work closely with other functions team to ensure all policies and procedures are aligned with company guideline and relevant law & regulation;
• Maintain strong relationships with key retail partners, Brand Vendors, Airport Authority, HQ and other stakeholders and ensure all policies and procedures are aligned with company’s guideline and compliance;
  

• 15 years of related work experience in retail operations, preferably in a FMCG or retail environment (experience in Travel Retail is a plus).
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Hand-on experience in operations and inventory management, supply chain optimization and financial management;
• Familiarity with retail marketing, visual merchandising, and customer experience strategy;
• Outgoing, dependable, pro-active with good communications and interpersonal skills
• Organized with good project and time management skills
• Able to lead and coach with an entrepreneur mindset and creativity
• Good judgment and mature business skill with the ability to build trust with all levels

• Seniority level Director

• Employment type Full-time

• Job function Sales, Design, and Other
• Industries Retail

Referrals increase your chances of interviewing at Shilla Travel Retail Hong Kong Ltd by 2x

Hong Kong, Hong Kong SAR $80,000.00-$3,000.00 3 hours ago

Hong Kong, Hong Kong SAR HK 600,000.00-HK 750,000.00 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.