260 Application Engineer jobs in Hong Kong

4 weeks ago Be among the first 25 applicants

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Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.
For this position, we are looking for an Application Support Engineer who can assist one of our clients - a leading investment bank.
Responsibilities:
The role involves mix of production support (70%) and business analysis (20-30%). In this capacity, you will be required to do functional and technical analysis of business needs, support internal clients, troubleshoot, and diagnose functional and technical issues in the production environment.

• Conduct functional and technical support on Research Website, CRM, Research workflow & distribution system
• Work closely with vendor and global development & application support teams to ensure smooth delivery of functional and technical requirement
• Conduct system Quality Assurance Testing and assist in User Acceptance Test. Perform production deployment and system upgrade
• Analyze business requirement and provide support & solution
• Assist in project rollout and communicate timelines to business stakeholders.
• Management and tracking of daily production problems and user requests, ensure effective and timely resolution and communications to the client. Regular interaction with business users, development teams, infrastructure teams on system related issues and enhancement requests.
• Maintain high availability of systems by continuously monitoring operation and performance.
• Coordinate with IT Security and Infrastructure team to build and maintain the platform
• Follow ITIL Application Support methodology to carry out incident and system change management procedures.
• Participate in support roster. Shift duty, weekend and holiday work as per requirements
  

• Degree in IT/Computer Science with minimum 5 years of experience in Application Support
• Experience in web-based application, web analytics and data security
• Hands on experience on SQL
• Hands on experiences on Excel / VBA and Java
• Hands on experiences on Linux and Windows OS
• Good command of both English and Mandarin (must)
• Process automation with Python and Shell scripting (not a must, but a plus)
• Exposure to system monitoring tools like Dynatrace and Geneos
• Self-learner, diligent, dependable and result driven team player
• Working experience on fast paced environment is an added advantage
• Good communication and interpersonal skills
• Excellent problem-solving skill
  

• Regular team buildings
• 18 leave days / Year
• Health Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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Shenzhen, Guangdong, China CN¥22,000.00-CN¥25,000.00 1 year ago

Sha Tin District, Hong Kong SAR 1 week ago

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Join to apply for the Trading Application Support Engineer role at Flow Traders

2 days ago Be among the first 25 applicants

Join to apply for the Trading Application Support Engineer role at Flow Traders

Flow Traders is looking for a motivated individual with a strong interest in technology and financial markets to join our APAC Application Support team. The applicant must have an enterprising mind-set with the ability to manage multiple responsibilities and demands. You will be working with highly skilled and motivated colleagues such as Traders, Developers, and System Engineers in order to achieve a common goal.

As a member of our Application Support team, you will provide hands-on support to our traders in order to safeguard the performance and stability of our proprietary trading systems. Additionally, you will participate in projects, advise on structural improvements, and monitor trends within your area of expertise to capitalise on the opportunities afforded by new technologies.

What You Will Do

• Respond quickly to any technical issues affecting in-house trading applications
• Optimize our infrastructure for business needs
• Utilise project- and change-management tools to maintain and configure trading infrastructure
• Analyse and enhance exchange connectivity
• Investigate latency issues and bottlenecks. Collaborate with stakeholders to resolve latency issues and improve overall system efficiency
• Monitor and document trading applications and IT infrastructure
• Collaborate with developers to design new and improved in-house applications
  
  

• Working knowledge and keen interest in Unix/Linux and Windows operating systems
• Prior experience in the financial services industry
• Proficiency with scripting languages, such as bash and Python
• Basic networking knowledge (TCP/IP, routing, multicast, etc.)
• Excellent communication skills, with a service-oriented attitude
• Ability to work in a fast-paced environment with a strong sense of urgency
• Strong organisational, analytical, and problem-solving skills
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Software Development

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Shenzhen, Guangdong, China CN¥22,000.00-CN¥25,000.00 1 year ago

Hong Kong, Hong Kong SAR HK$0,000.00-HK 80,000.00 1 week ago

Sha Tin District, Hong Kong SAR 1 day ago

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Join to apply for the Trading Application Support Engineer role at Flow Traders

2 days ago Be among the first 25 applicants

Join to apply for the Trading Application Support Engineer role at Flow Traders

Flow Traders is looking for a motivated individual with a strong interest in technology and financial markets to join our APAC Application Support team. The applicant must have an enterprising mind-set with the ability to manage multiple responsibilities and demands. You will be working with highly skilled and motivated colleagues such as Traders, Developers, and System Engineers in order to achieve a common goal.
As a member of our Application Support team, you will provide hands-on support to our traders in order to safeguard the performance and stability of our proprietary trading systems. Additionally, you will participate in projects, advise on structural improvements, and monitor trends within your area of expertise to capitalise on the opportunities afforded by new technologies.
What You Will Do

• Respond quickly to any technical issues affecting in-house trading applications
• Optimize our infrastructure for business needs
• Utilise project- and change-management tools to maintain and configure trading infrastructure
• Analyse and enhance exchange connectivity
• Investigate latency issues and bottlenecks. Collaborate with stakeholders to resolve latency issues and improve overall system efficiency
• Monitor and document trading applications and IT infrastructure
• Collaborate with developers to design new and improved in-house applications
  

• Working knowledge and keen interest in Unix/Linux and Windows operating systems
• Prior experience in the financial services industry
• Proficiency with scripting languages, such as bash and Python
• Basic networking knowledge (TCP/IP, routing, multicast, etc.)
• Excellent communication skills, with a service-oriented attitude
• Ability to work in a fast-paced environment with a strong sense of urgency
• Strong organisational, analytical, and problem-solving skills
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Software Development

Referrals increase your chances of interviewing at Flow Traders by 2x

Shenzhen, Guangdong, China CN¥22,000.00-CN¥25,000.00 1 year ago

Hong Kong, Hong Kong SAR HK$0,000.00-HK 80,000.00 1 week ago

Sha Tin District, Hong Kong SAR 1 day ago

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2 days ago Be among the first 25 applicants

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong Application Support in Hong Kong to join and support our client's Prime Services Production Support team, providing global application support in a fast-paced, trade floor environment. This role involves close collaboration with front office, developers, business analysts, and infrastructure teams.

Responsibilities

• Operational Excellence: Ensure stability of front-office applications by handling daily operations, enhancing monitoring tools, automating tasks, and conducting system checks with global teams.
• Stakeholder Engagement: Work closely with trading desk heads and technology managers to align on priorities and solutions.
• Service Implementation: Support rollout and maintenance of new services; plan and execute production changes to minimize risks.
• Incident Management: Serve as first contact for incidents, lead resolution efforts, manage communications, conduct reviews, and document known issues and workarounds.
• Global Collaboration: Coordinate with global teams under a 'follow the sun' model, participate in disaster recovery drills, and support on-call rotation.

Requirements:

• 4+ years of experience in investment banking applications
• Experienced with Java, Kafka, Python, and Kubernetes
• Strong knowledge of ITIL Service Management
• Proficient in SQL and Shell scripting
• Hands-on with UNIX/Linux and Windows platforms
• Familiar with Autosys, ITRS Geneos, and Dynatrace
• Knowledge of Agile methodology

• Seniority level Executive

• Employment type Full-time

• Job function Information Technology
• Industries Information Technology & Services and Banking

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2 days ago Be among the first 25 applicants

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong Application Support in Hong Kong to join and support our client's Prime Services Production Support team, providing global application support in a fast-paced, trade floor environment. This role involves close collaboration with front office, developers, business analysts, and infrastructure teams.

Responsibilities

• Operational Excellence: Ensure stability of front-office applications by handling daily operations, enhancing monitoring tools, automating tasks, and conducting system checks with global teams.
• Stakeholder Engagement: Work closely with trading desk heads and technology managers to align on priorities and solutions.
• Service Implementation: Support rollout and maintenance of new services; plan and execute production changes to minimize risks.
• Incident Management: Serve as first contact for incidents, lead resolution efforts, manage communications, conduct reviews, and document known issues and workarounds.
• Global Collaboration: Coordinate with global teams under a 'follow the sun' model, participate in disaster recovery drills, and support on-call rotation.

Requirements:

• 4+ years of experience in investment banking applications
• Experienced with Java, Kafka, Python, and Kubernetes
• Strong knowledge of ITIL Service Management
• Proficient in SQL and Shell scripting
• Hands-on with UNIX/Linux and Windows platforms
• Familiar with Autosys, ITRS Geneos, and Dynatrace
• Knowledge of Agile methodology

• Seniority level Executive

• Employment type Full-time

• Job function Information Technology
• Industries Information Technology & Services and Banking

Referrals increase your chances of interviewing at Keyrus by 2x

Get notified about new Application Support Engineer jobs in Hong Kong, Hong Kong SAR .

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Join to apply for the Lead Application Engineer role at GE Vernova .

1 week ago Be among the first 25 applicants.

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Job Description Summary
This role can be located in Singapore, Malaysia, Thailand or Hong Kong.

The Lead Engineer demonstrates leadership in communicating Substation Protection and Control System (PAC) Solutions & Services to customers and acceptance of GE offering. Provides the experience, expertise and knowledge of Standards/GE offerings and Customers requirements to solve problems involving Substation Control schemes with options and negotiate internally/externally the suitability of all.

Key Responsibilities

• Lead regional technical strategy and execution for Substation Automation Systems (SAS), working closely with channel partners and internal cross-functional teams.
• Design, analyze, and evaluate projects using sound engineering principles aligned with GE standards and customer requirements.
• Provide technical leadership and mentorship to project teams and cross-functional collaborators.
• Collaborate with commercial teams to develop and implement action plans to increase market share, gain customer approvals, and launch new solutions.
• Drive development and adoption of SAS solutions within end-user organizations and across multiple countries.
• Support tendering and application teams with technical input and risk assessments.
• Represent GE in technical discussions, customer meetings, and industry forums—presenting new offerings and gathering product feedback.
• Ensure rigorous documentation and compliance with engineering policies and procedures.
• Serve as the technical liaison between Central Product Line teams, regional sales, channel partners, and customers.

Required Qualifications

• Education: Bachelor’s degree in engineering from an accredited university or college (or high school diploma/GED with at least 5 years of relevant experience).
• Experience: Minimum of 5 years in an engineering role, preferably with hands-on involvement in substation automation or protection systems.
• Proven expertise in:
• High Voltage (HV) or Medium Voltage (MV) Substation Automation Systems
• Protection systems
• Communication protocols including IEC 61850
• Substation Digital Control Systems and RTUs
• Strong communication skills to convey complex technical topics to diverse audiences.

Additional Information

Relocation Assistance Provided: No

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Electric Power Generation

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This job posting is active and not expired.

Join to apply for the Lead Application Engineer role at GE Vernova .

1 week ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Job Description Summary
This role can be located in Singapore, Malaysia, Thailand or Hong Kong.

The Lead Engineer demonstrates leadership in communicating Substation Protection and Control System (PAC) Solutions & Services to customers and acceptance of GE offering. Provides the experience, expertise and knowledge of Standards/GE offerings and Customers requirements to solve problems involving Substation Control schemes with options and negotiate internally/externally the suitability of all.

Key Responsibilities

• Lead regional technical strategy and execution for Substation Automation Systems (SAS), working closely with channel partners and internal cross-functional teams.
• Design, analyze, and evaluate projects using sound engineering principles aligned with GE standards and customer requirements.
• Provide technical leadership and mentorship to project teams and cross-functional collaborators.
• Collaborate with commercial teams to develop and implement action plans to increase market share, gain customer approvals, and launch new solutions.
• Drive development and adoption of SAS solutions within end-user organizations and across multiple countries.
• Support tendering and application teams with technical input and risk assessments.
• Represent GE in technical discussions, customer meetings, and industry forums—presenting new offerings and gathering product feedback.
• Ensure rigorous documentation and compliance with engineering policies and procedures.
• Serve as the technical liaison between Central Product Line teams, regional sales, channel partners, and customers.

Required Qualifications

• Education: Bachelor’s degree in engineering from an accredited university or college (or high school diploma/GED with at least 5 years of relevant experience).
• Experience: Minimum of 5 years in an engineering role, preferably with hands-on involvement in substation automation or protection systems.
• Proven expertise in:
• High Voltage (HV) or Medium Voltage (MV) Substation Automation Systems
• Protection systems
• Communication protocols including IEC 61850
• Substation Digital Control Systems and RTUs
• Strong communication skills to convey complex technical topics to diverse audiences.

Additional Information

Relocation Assistance Provided: No

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Electric Power Generation

Referrals increase your chances of interviewing at GE Vernova by 2x.

This job posting is active and not expired.

Join to apply for the Equity Derivatives Application Support Engineer (Vice President) role at Citi

3 days ago Be among the first 25 applicants

Join to apply for the Equity Derivatives Application Support Engineer (Vice President) role at Citi

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The Equity Derivatives Application Support Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• The Equity Derivatives Application Support Engineer is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Provides expertise in area and an advanced level of understanding of the principles of apps support.
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
• Considers the implications of the application of technology to the current environment.
• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or junior analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuades and influences others through strong and comprehensive communication and diplomacy skills
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

• 8-12 years of experiences, preferably in Equity Derivatives domains
• Experiences in SQL, Windows, Linux, ITRS, Python, Shellscript
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one-time
• Proficient using basic technical tools and systems
• Good interpersonal and communication skills
  
  

• Bachelor’s/University degree, Master’s degree preferred
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries Banking, Financial Services, and Investment Banking

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Get notified about new Application Support Engineer jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥22,000.00-CN¥25,000.00 1 year ago

Hong Kong, Hong Kong SAR HK$80,000.00-HK$80,000.00 2 days ago

Sha Tin District, Hong Kong SAR 2 weeks ago

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