225 Assistant Operations jobs in Hong Kong

2 days ago Be among the first 25 applicants

This range is provided by Rentokil Initial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

HK$200,000.00/yr - HK$60,000.00/yr

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 60 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
Find out more on 於香港發展超過 60 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。
我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。
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• Managing and overseeing daily operations, including ensure the productivity and service quality control.
• Coordinate with other departments on service implementation and monitor the progress.
• Respond to complaints and resolve issues to meet clients' satisfaction.
• Manage and develop the service team to improve their performance.
• Arrange the work schedule of the service team.
• Responsible for the calculation of the overtime allowances and expenses of the service team.
• Handle ad hoc projects assigned by managers.
  

• Higher Diploma and above
• Minimum 2 years of relevant working experience
• Self-motivated, able to work under pressure and strong sense of responsibility
• Detailed minded, well organized and quick response
• Excellent customer service skills, effective interpersonal, presentation and communication skills
• Excellent of spoken and written English and Chinese
• Proficiency in MS office applications
  

• Competitive salary package
• 13-month salary
• Flexible Working Hours
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

• Seniority level Executive

• Employment type Full-time

• Job function Management and Manufacturing

Referrals increase your chances of interviewing at Rentokil Initial by 2x

Hong Kong SAR HK$20,000.00-HK$24,999.00 4 weeks ago

Wan Chai District, Hong Kong SAR 1 day ago

Kowloon City District, Hong Kong SAR 2 weeks ago

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Join to apply for the Operations Assistant role at Jebsen Group

2 days ago Be among the first 25 applicants

Join to apply for the Operations Assistant role at Jebsen Group

CONSUMER

CONSUMER
Jebsen Consumer's strong product line-up in Consumer Electronics, Health & Beauty, Home Enrichment and Watch sectors caters to the aspirational lifestyle of the consumer in Greater China. It has been active in Mainland China, Hong Kong, Macau and Taiwan for over 40 years, developing deep market insights and extensive distribution networks including retail capabilities to best serve its brand partners and end-customers.
Purpose of the Job
The Operations Assistant is responsible for managing and coordinating logistics operations between the warehouse and various business units, ensuring timely order processing and accurate record-keeping. This role contributes to the overall efficiency of operations by addressing order-related issues, preparing necessary documents, and preparing reports for analysis.
營運助理負責管理和協調倉庫與各業務單位之間的物流運作，確保及時的訂單處理和準確的記錄維護。此角色通過解決與訂單相關的問題、準備所需文件及準備報告以進行分析，為提升整體運營效率做出貢獻。
Responsibilities

• Process orders in ERP, including SO creation, release of fulfilment order and stock transfer
  

• Responsible for logistics coordination in between warehouse and business units such as retail operations team, wholesales team and logistics team, including but not limited to coordinating with logistics team to ensure timely shipping and order delivery, and tracking shipments to ensure customers receive their orders as promised
  

• Address and resolve any order-related issues or discrepancies, including returns, exchanges, or damaged goods
  

• Verify vendor invoices and maintain all order records, ensuring accuracy and compliance with company policies and procedures
  

• Prepare all necessary shipping documents
  

• Perform day-to-day logistics and warehouse operations such as stock receiving, storage and claims etc.
  

• Prepare reports for management review, including generate reports to present order fulfilment performance and analyse order management metrics to identify trends and areas for improvement
  

• Assist with ad-hoc tasks and projects as assigned
  

• Diploma or equivalent; specialised in logistics, supply chain management, or a related field is a plus
  

• At least 2 years of proven experience in warehouse operations or logistics management
  

• Strong computer skills, including proficiency in ERP system and Microsoft Office Suite, especially in Microsoft Excel
  

• Self-initiative, strong sense of responsibility, and multitasking abilities
  

• Good command of Chinese & English
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries International Trade and Development

Referrals increase your chances of interviewing at Jebsen Group by 2x

Get notified about new Operations Assistant jobs in Hong Kong, Hong Kong SAR .

Hong Kong SAR HK$5,855.00-HK$,855.00 1 week ago

Hong Kong, Hong Kong SAR HK 350,000.00-HK 600,000.00 1 day ago

Kwun Tong District, Hong Kong SAR 1 month ago

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Join to apply for the (Assistant) Operations Stock Supervisor role at The Nuance Group .

Get AI-powered advice on this job and more exclusive features.

Avolta operates in over 75 countries with more than 1,200 locations, providing travel retail, food, and convenience services. Our company, formed by the merger of Dufry, HMS Host, and Autogrill, focuses on customer experience, employee wellbeing, and environmental protection. We are committed to good corporate governance and transparency.

Major Responsibilities

• Review the full inventory plan for the warehouse and prepare the staff and relevant areas.
• Lead stock counts, ensure accuracy, and submit results as required.
• Ensure proper execution of warehouse opening and closing routines.
• Prepare delivery orders and organize team deliveries to stores.
• Check and post transfer documents in the system.
• Follow up on order arrivals and prepare the warehouse accordingly.
• Supervise the handling of damaged products and update systems.
• Coordinate with store and warehouse teams for returns and deliveries.
• Ensure proper documentation for inspections and audits.
• Promote loss prevention and asset protection.
• Manage destruction of discarded products per procedures and regulations.
• Communicate documentation needs to the transport team.

Requirements

• At least 3 years of supervisory experience in stock operations or retail management.
• Self-motivated, high integrity, able to work under pressure.
• Good communication and problem-solving skills.
• Proficient in Microsoft Word and Excel.

Interested parties should send their CV via WhatsApp, Telegram, or Email to the Human Resources Department.

WhatsApp: 6088 1183

Telegram: DufryHKhr

Email: (email redacted)

• Mid-Senior level

• Other

• Supply Chain and Distribution

• Retail

Join to apply for the (Assistant) Operations Stock Supervisor role at The Nuance Group .

Get AI-powered advice on this job and more exclusive features.

Avolta operates in over 75 countries with more than 1,200 locations, providing travel retail, food, and convenience services. Our company, formed by the merger of Dufry, HMS Host, and Autogrill, focuses on customer experience, employee wellbeing, and environmental protection. We are committed to good corporate governance and transparency.

Major Responsibilities

• Review the full inventory plan for the warehouse and prepare the staff and relevant areas.
• Lead stock counts, ensure accuracy, and submit results as required.
• Ensure proper execution of warehouse opening and closing routines.
• Prepare delivery orders and organize team deliveries to stores.
• Check and post transfer documents in the system.
• Follow up on order arrivals and prepare the warehouse accordingly.
• Supervise the handling of damaged products and update systems.
• Coordinate with store and warehouse teams for returns and deliveries.
• Ensure proper documentation for inspections and audits.
• Promote loss prevention and asset protection.
• Manage destruction of discarded products per procedures and regulations.
• Communicate documentation needs to the transport team.

Requirements

• At least 3 years of supervisory experience in stock operations or retail management.
• Self-motivated, high integrity, able to work under pressure.
• Good communication and problem-solving skills.
• Proficient in Microsoft Word and Excel.

Interested parties should send their CV via WhatsApp, Telegram, or Email to the Human Resources Department.

WhatsApp: 6088 1183

Telegram: DufryHKhr

Email: (email redacted)

• Mid-Senior level

• Other

• Supply Chain and Distribution

• Retail

Join to apply for the Assistant Operations Manager, Exhibition Services role at Hong Kong Trade Development Council .

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Operations Manager, Exhibition Services role at Hong Kong Trade Development Council .

(Ref. No.: 3/18/AOM/ES/ES/HKTDC)

The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, seeks a dynamic, high-caliber and experienced professional to join our Exhibition Services Department.

• Assist Section Head, Operation, in supervising the operation team and managing job assignments to operation supervisors/assistants
• Prepare cost estimates on exhibition services jobs for internal users
• Work out the quantity of stand materials required for internal jobs
• Follow up with contractors on the stand materials requests and monitor the production progress
• Coordinate with Project Manager/Designers on operational details and workshop production
• Arrange transportation and other fair and event construction and logistics support
• Monitor on-site set-up and dismantling of organiser works and booths and evaluate contractors’ performance
• Ensure a quality conscious culture across the operation section

• A minimum of 8 years’ relevant experience with tertiary education, degree holders with less experience will also be considered
• Strong production knowledge in exhibitions/fairs
• Good job planning and organising skills
• Sound communication and negotiation skills
• Workplace at HKTDC Exhibition Services & Logistics Centre in Tseung Kwan O

The successful candidate will be appointed on a fixed-term contract basis, renewable subject to operational needs. Salary will be commensurate with qualifications and experience.

Interested candidates are invited to complete the application form on our website. Those who do not hear from us within EIGHT WEEKS after the closing date may assume their applications were unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council. Their personal data will be destroyed six months after the selection is finalised.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: International Trade and Development

Referrals increase your chances of interviewing at Hong Kong Trade Development Council by 2x.

Get notified about new Assistant Operations Manager jobs in Hong Kong, Hong Kong SAR .

Other similar roles and recent postings are listed below.

Join to apply for the Assistant Operations Manager, Exhibition Services role at Hong Kong Trade Development Council .

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Operations Manager, Exhibition Services role at Hong Kong Trade Development Council .

(Ref. No.: 3/18/AOM/ES/ES/HKTDC)

The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, seeks a dynamic, high-caliber and experienced professional to join our Exhibition Services Department.

• Assist Section Head, Operation, in supervising the operation team and managing job assignments to operation supervisors/assistants
• Prepare cost estimates on exhibition services jobs for internal users
• Work out the quantity of stand materials required for internal jobs
• Follow up with contractors on the stand materials requests and monitor the production progress
• Coordinate with Project Manager/Designers on operational details and workshop production
• Arrange transportation and other fair and event construction and logistics support
• Monitor on-site set-up and dismantling of organiser works and booths and evaluate contractors’ performance
• Ensure a quality conscious culture across the operation section

• A minimum of 8 years’ relevant experience with tertiary education, degree holders with less experience will also be considered
• Strong production knowledge in exhibitions/fairs
• Good job planning and organising skills
• Sound communication and negotiation skills
• Workplace at HKTDC Exhibition Services & Logistics Centre in Tseung Kwan O

The successful candidate will be appointed on a fixed-term contract basis, renewable subject to operational needs. Salary will be commensurate with qualifications and experience.

Interested candidates are invited to complete the application form on our website. Those who do not hear from us within EIGHT WEEKS after the closing date may assume their applications were unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council. Their personal data will be destroyed six months after the selection is finalised.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: International Trade and Development

Referrals increase your chances of interviewing at Hong Kong Trade Development Council by 2x.

Get notified about new Assistant Operations Manager jobs in Hong Kong, Hong Kong SAR .

Other similar roles and recent postings are listed below.

Join to apply for the Clearing Operations Assistant role at Standard Chartered

Join to apply for the Clearing Operations Assistant role at Standard Chartered

Get AI-powered advice on this job and more exclusive features.

• To provide Operational support on Electronic Items related processing, Dividend processing, rejection handling & settlement for WM Products, Reconciliation Projects, filing and quality checking.
• To handle rejection & settlement of ELI / SN / Government Bonds
• To handle FPS exceptional cases, Cash Rebate & Dividend processing
• To handle internal & external customer inquiries / complaints
• To handle Bank signature verification and maintenance
• To perform quality checking and documents filing
• To communicate and provide operational supports to counterparties, Hubs and departments
• To liaise with other divisions, departments and branches for all matters relating to the Section work and ensure smooth operation flow is continuously maintained
• A good overall knowledge of Banking practice and theory
• Report / escalation for any system / technical issues
• Cross Team / backup support as well as overtime duties if required.
• To provide MIS statistical report on job volume and productivity for management review.
• To recommend improvements in the processes to ensure constant improvement in effectiveness & productivity
• Escalate any risk findings to the LM for taking necessary investigation / remediation on timely basis
• To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed
• To make recommendation of procedural changes to improve efficiency and customer service
• Assist in handling marketing campaigns, ad hoc projects and conduct User Acceptance Tests / User Verification Tests during business & non-business hours on need basis
• To comply with all applicable anti-money laundering procedures and particularly, report any suspicious activities to the line manager and Unit Money Laundering Prevention Officer
  
  

• To provide Operational support on Electronic Items related processing, Dividend processing, rejection handling & settlement for WM Products, Reconciliation Projects, filing and quality checking.
• To handle rejection & settlement of ELI / SN / Government Bonds
• To handle FPS exceptional cases, Cash Rebate & Dividend processing
• To handle internal & external customer inquiries / complaints
• To handle Bank signature verification and maintenance
• To perform quality checking and documents filing
• To communicate and provide operational supports to counterparties, Hubs and departments
• To liaise with other divisions, departments and branches for all matters relating to the Section work and ensure smooth operation flow is continuously maintained
• A good overall knowledge of Banking practice and theory
• Report / escalation for any system / technical issues
• Cross Team / backup support as well as overtime duties if required.
• To provide MIS statistical report on job volume and productivity for management review.
• To recommend improvements in the processes to ensure constant improvement in effectiveness & productivity
• Escalate any risk findings to the LM for taking necessary investigation / remediation on timely basis
• To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed
• To make recommendation of procedural changes to improve efficiency and customer service
• Assist in handling marketing campaigns, ad hoc projects and conduct User Acceptance Tests / User Verification Tests during business & non-business hours on need basis
• To comply with all applicable anti-money laundering procedures and particularly, report any suspicious activities to the line manager and Unit Money Laundering Prevention Officer
  
  

• Degree holder or equivalent
• Experience in Operation process with good knowledge in end to end process reengineering
• Strong analytical skills and good judgement and ability to work under pressure
• A team-player with good communication and interpersonal skills
• Good stakeholder management by establishing good working relationships with people at all levels and to work well in a team
• Languages - English, Mandarin & Cantones
  
  

• Operations – Back Office
• Retail Banking Services
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Sha Tin District, Hong Kong SAR 1 day ago

New Territories, Hong Kong SAR 3 days ago

Hong Kong SAR HK$12,000 - HK$13,999 4 months ago

Sha Tin District, Hong Kong SAR 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Clearing Operations Assistant role at Standard Chartered

Join to apply for the Clearing Operations Assistant role at Standard Chartered

Get AI-powered advice on this job and more exclusive features.

• To provide Operational support on Electronic Items related processing, Dividend processing, rejection handling & settlement for WM Products, Reconciliation Projects, filing and quality checking.
• To handle rejection & settlement of ELI / SN / Government Bonds
• To handle FPS exceptional cases, Cash Rebate & Dividend processing
• To handle internal & external customer inquiries / complaints
• To handle Bank signature verification and maintenance
• To perform quality checking and documents filing
• To communicate and provide operational supports to counterparties, Hubs and departments
• To liaise with other divisions, departments and branches for all matters relating to the Section work and ensure smooth operation flow is continuously maintained
• A good overall knowledge of Banking practice and theory
• Report / escalation for any system / technical issues
• Cross Team / backup support as well as overtime duties if required.
• To provide MIS statistical report on job volume and productivity for management review.
• To recommend improvements in the processes to ensure constant improvement in effectiveness & productivity
• Escalate any risk findings to the LM for taking necessary investigation / remediation on timely basis
• To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed
• To make recommendation of procedural changes to improve efficiency and customer service
• Assist in handling marketing campaigns, ad hoc projects and conduct User Acceptance Tests / User Verification Tests during business & non-business hours on need basis
• To comply with all applicable anti-money laundering procedures and particularly, report any suspicious activities to the line manager and Unit Money Laundering Prevention Officer
  

• To provide Operational support on Electronic Items related processing, Dividend processing, rejection handling & settlement for WM Products, Reconciliation Projects, filing and quality checking.
• To handle rejection & settlement of ELI / SN / Government Bonds
• To handle FPS exceptional cases, Cash Rebate & Dividend processing
• To handle internal & external customer inquiries / complaints
• To handle Bank signature verification and maintenance
• To perform quality checking and documents filing
• To communicate and provide operational supports to counterparties, Hubs and departments
• To liaise with other divisions, departments and branches for all matters relating to the Section work and ensure smooth operation flow is continuously maintained
• A good overall knowledge of Banking practice and theory
• Report / escalation for any system / technical issues
• Cross Team / backup support as well as overtime duties if required.
• To provide MIS statistical report on job volume and productivity for management review.
• To recommend improvements in the processes to ensure constant improvement in effectiveness & productivity
• Escalate any risk findings to the LM for taking necessary investigation / remediation on timely basis
• To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed
• To make recommendation of procedural changes to improve efficiency and customer service
• Assist in handling marketing campaigns, ad hoc projects and conduct User Acceptance Tests / User Verification Tests during business & non-business hours on need basis
• To comply with all applicable anti-money laundering procedures and particularly, report any suspicious activities to the line manager and Unit Money Laundering Prevention Officer
  

• Degree holder or equivalent
• Experience in Operation process with good knowledge in end to end process reengineering
• Strong analytical skills and good judgement and ability to work under pressure
• A team-player with good communication and interpersonal skills
• Good stakeholder management by establishing good working relationships with people at all levels and to work well in a team
• Languages - English, Mandarin & Cantones
  

• Operations – Back Office
• Retail Banking Services
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Sha Tin District, Hong Kong SAR 1 day ago

New Territories, Hong Kong SAR 3 days ago

Hong Kong SAR HK$12,000 - HK$13,999 4 months ago

Sha Tin District, Hong Kong SAR 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from The Hong Kong Mortgage Corporation Limited

We are looking for high-calibre individuals to join the Operations Department for serving the HKMC Group.

Job Descriptions

• Perform the loan origination, administration and enforcement duties;
• Monitor the performance of appointed servicers and agents;
• Prepare management statistics and reports;
• Provide support on ad-hoc tasks and projects; and
• The employment will be on contract basis subject to renewal.

Requirements

• Degree holder in Finance, Business Administration or equivalent;
• A minimum of 5 year’s experience in mortgage loan administration and/or enforcement;
• Experience in reverse mortgage operations would be an advantage;
• Good command of spoken English and Chinese, proficiency in Putonghua will be an asset;
• Strong PC skills in MS Excel and MS Access; and
• A team player with positive thinking.

Candidates with less experience may be considered for the position of Senior Associate.

Interested parties please send your full resume stating current and expected salary by 26 August 2025 .

Please visit for other application methods.

Please ensure that all information provided to the HKMC Group is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMC Group Personal Information Collection Statement for Job Applicants at the HKMC website before completing the application form. Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.

• Seniority level Associate

• Employment type Full-time

• Job function Finance

Referrals increase your chances of interviewing at The Hong Kong Mortgage Corporation Limited by 2x

Get notified about new Operations Manager jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 3 weeks ago

Wan Chai District, Hong Kong SAR 3 months ago

Wong Chuk Hang, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.