What Jobs are available for Assistant Operations in Hong Kong?

Showing 985 Assistant Operations jobs in Hong Kong

Assistant Operations

Sha Tin, New Territories $80000 - $120000 Y The Hong Kong Jockey Club

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Job Summary
The Wagering Products (WP) Division is responsible for driving the wagering business strategy and results for the Club through the wagering products of Horse Racing (Local and Overseas), Football, Mark Six lottery and International Commingling with the aim to drive wagering turnover and revenue growth in a socially responsible and sustainable manner.

The team (Claim Management) provides the mission-critical wagering operations in account services, claims handling and lottery draw operation.

The job holder reports to the Assistant Claims Manager. S/he is responsible for handling, assessing and approving customer dividend claims in accordance with the Club's Betting Rules and policies, authority limits, procedures and to ensure service performance pledges (KPIs) are met.

*The Job *
You will:

  • Responsible for handling, assessing and approving customer dividend claims in accordance with the Club's rules and policies, authority limits, procedures and to ensure service performance pledges (KPIs) are met
  • Be analytical and tactful in preparing claim investigation reports, reply lines on claim cases, drafting SOP (Standard Operating Procedure)
  • Act as Duty-In-Charge to oversee operational flow, allocate resources and work with relevant business parties to accomplish end-to-end customer centricity
  • In-charge of the weekly Mark Six Draw operations and the necessary control and administration
  • Act as racecourse announcer on race meeting days
  • Contribute to the annual exercise of audits, reviews and drills to safeguard the integrity and professionalism of the claims and lottery operations
  • Assist Senior Manager to prepare documentations supporting the Betting Rules amendment administrative process
  • Take part in departmental / company projects and support in the implementation and execution of new initiatives
  • Ensure compliance with Responsible Gambling Policy and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's businesses
  • Undertake other duties as assigned by Line Manager

About You
You should have:

  • Possess tertiary education with a minimum of 6 years' working experience at supervisory level, preferably in operation and control, Business related, legal or customer services field
  • Excellent written communication ability and interpersonal skills in both English and Chinese, knowledge in Putonghua will be an asset
  • A good team player spirit and characteristic and have the pro-activeness and willingness to take ownership
  • Proficiency in MS Word, Excel and PowerPoint and good at Chinese typing
  • Strong business acumen and analytical skills
  • Knowledge of horse race betting and football betting products will be an advantage
  • Ablity to work on shift duties including weekends and holidays and work in China
  • Candidate with less experience will also be considered as Officer/ Senior Officer

*Terms of Employment *
The level of appointment will be commensurate with qualifications and experience.

*How to Apply *
Please submit your resume with expected salary by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

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Temporary Operations Assistant, Operations Services

$250000 - $400000 Y Octopus Holdings Limited

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Job Description

Location: Kowloon Bay

Job Responsibilities:

  • Perform data input and verification
  • Process various types of customer requests relating to Octopus services
  • Prepare reports for daily reconciliation
  • Provide general clerical and administrative support
  • Carry out works according to predefined operating procedures and service standards
  • Work at locations other than office premises in headquarter for project support when required

Requirements:

  • HKCEE/HKDSE with 5 subjects passed (Grade E/Level 2) including English, Chinese and Mathematics
  • Minimum 1 year clerical working experience
  • Familiar with Microsoft Word and Excel
  • Accurate and fast English and Chinese typing speed not less than 35 wpm
  • Good interpersonal skills and customer service awareness
  • Good command of spoken and written English and Chinese
  • Experience of working at financial institutions would be an advantage

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply Now"

Visit our web site:  (link removed)

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex,national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees' ability and internal/ external relativities.

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Assistant Operations Manager

$80000 - $120000 Y Hongkong Salvage & Towage Services Limited

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Job Description

Hongkong Salvage & Towage Services Ltd is looking for an Assistant Operations Manager, operating as Operations Manager's second in command.

Responsibilities:

  • Supervising staff and crew performance and operation processes
  • Defining operational standards & requirements, and overseeing & optimising the allocation of resources, tugs, crews and assign tasks to staff members to enhance efficiency and deliver high service quality
  • Co-ordinating with different departments to encompass range of activities, including but not limited to inventory management, capacity planning, safe operations management to keep process running smoothly
  • Ensuring compliance of company policies, employment practices with governmental and maritime regulations
  • Conduct Safety / Environmental Management System internal audits and regular reviews
  • Initiate sustainability practices into daily operational activities which lead to the execution of ESG strategies that result in broad impact

Requirements:

  • Degree holder in Business, Logistics, Supply Chain Management or related disciplines or holder of Class 3 Seagoing deck / Engineer Officer Certificate of Competency
  • Minimum 4 years' work experience, preferably in maritime, shipping and logistics
  • Good communication and problem-solving skills with an analytical mind
  • Able to work independently and under pressure
  • Proactive, result-driven and possesses good knowledge in marine operations
  • Proficient in spoken and written English and Chinese; Putonghua is an advantage
  • Proficiency in MS Office

We Offer:

  • annual leave 14 days
  • medical coverage
  • performance bonus
  • birthday gift
  • staff canteen
  • free shuttle bus service

Work Location: Tsing Yi (Free shuttle bus service provided)

We offer a competitive pay and benefits package to the right candidate. Interested parties, please email your resume providing details of the present and expected salary to the Manager - Human Resources & Training by clicking 'Apply Now' on JobsDB.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes only. Applicants not having heard from us within six weeks of the date of application may consider their application unsuccessful. The personal data of unsuccessful applicants will be destroyed after the recruitment exercise pursuant to the requirements of the Personal Data (Privacy) Ordinance in Hong Kong.

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Assistant Operations Manager

$200000 - $450000 Y Luk Fook Financial Services Limited

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Job Description

Job Descriptions

  • Liaise with team staff to ensure smooth running of daily operation supporting the business
  • Provide service requests and enquiries from external parties such as clients and channels, as well as internally with our sales team in a professional manner
  • Liaise with the team to provide operation support on new business and post-sale services and follow up timely
  • Maintain and ensure accurate record with providers of client information, business application status including renewals and claims follow up
  • Liaise with management and other internal departments to assist in the development of strategic plan for operational activities and prepare operation plan for project implementation
  • Improve procedures and policies in support of company goals by formulate and implement efficiency procedures
  • Work with Compliance team to ensure all processes are compiled with related regulations
  • Any ad-hoc duties as assigned

Job Specifications

  • Bachelor's degree in related discipline or other relevant qualifications
  • Minimum 3 years' working experience in Insurance brokerage/insurance company
  • Process with IIQE qualifications
  • Proficient in MS Office especially Word, Excel and PowerPoint
  • Excellent communication skills in English, Mandarin and Cantonese (spoken & written)
  • Strong sense of responsibility, well organized, self-motivation, good team player and able to work independently under pressure
  • Immediate available is preferred

Interested parties, please send your updated CV with Current, Expected Salary, and Availability in Word Format to us.

The information collected is for recruitment purposes only. All applications will be treated strictly and confidentially.

Job Type: Full-time

Pay: $16, $37,550.42 per month

Benefits:

  • Additional leave
  • Medical Insurance
  • Paid sick time

Application Question(s):

    1. Which of the statements best describes your right to work in Hong Kong?
    1. Which of the Microsoft Office products are you experienced with?
    1. What's your expected monthly basic salary?
    1. How much notice are you required to give your current employer?
    1. How many years' experience do you have as an Operations Support Role?

Work Location: In person

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assistant operations manager

$300000 - $600000 Y Regal iClub Hotel

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Job Description

  • Assist to oversee the Front Office operation
  • Responsible for daily operations in front office
  • Handle guests' enquiries or complaints
  • Lead and supervise Front Office team to perform and maintain good service to guests

Job Requirements

  • Diploma holder or above in Hospitality Management or related disciplines
  • Minimum of 5 years' of relevant experience in Hotel Front Office
  • Good customer service and problem solving skills
  • Good command in spoken Cantonese, English and Mandarin
  • Knowledge of Opera is preferable
  • Can work in Front Offie independently
  • Candidate with less experience will be considered as an Assistant Operations Manager.

iclub Fortress Hill Hotel

iclub Wan Chai Hotel

Please send your resume with current and expected salary to the Human Resources Department. All information collected will be used for recruitment purpose only and will be kept in strict confidence.

Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful. Your applications will be retained and considered for future opportunities for not more than 2 years if you do not indicate your dissent.

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Assistant Operations Manager

$240000 - $720000 Y Dental Service Centre Limited

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Job Description

To supervise and manage the purchase of dental instruments and products

Requirements

Strong interpersonal skills to communicate internally and externally

Mature, self-motivated with a strong sense of responsibilities, able to find solution and work independently

Good command of English, Cantonese and Mandarin is an advantage

Relevant dental / medical working experience is a plus

Job Type: Full-time

Benefits:

  • Dental insurance
  • Medical Insurance

Work Location: In person

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Assistant Operations Manager

$90000 - $120000 Y Starphire Hotel Company Limited

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Job Description

Starphire Hotel is a brand new boutique hotel which is located in a new developing area of city centre in Kowloon Peninsula - Tai Kok Tsui. The outstanding 23 stories hotel building carries a modern design with an eye-catching façade lighting that will light up the area every night

Job Description:

The incumbent will assist the Executive Assistant Manager to monitor the daily operations of Guest Services, Housekeeping, Engineering and Security of entire hotel

To supervise the operations team to optimum the room occupancy and maximize the revenue

To lead and coach the operations team to perform with maximum productivity and efficiency, to comply with hotel policy and procedures

To develop and implement the training programs to enhance team performance and guest service standards

To oversee the front office activities to make sure the guest registration and checkout are handled efficiently, promptly and courteously in accordance with the hotel's policy and procedures

Requirements:

Diploma holder in Hotel Management / Business Administration or related field

Mimimum 8 years' relevant experience in Hotel Rooms Division, with 3 years in managerial level

Excellent leadership skills and able to develop sound working relationships with colleauges

Strong analytical and problem solving skills

Strong sense of responsibility, independent and able to work under pressure

We offer attractive remuneration package and friendly working environment.

Interested parties please apply with full resume stating PRESENT and EXPECTED salary by :

clicking "Apply Now" or

by whatsapp to:

We are an equal opportunity employer. All applications will be treated in strict confidence and only be used for recruitment related purpose.

Full-time,Permanent

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Assistant Operations Manager

$40000 - $80000 Y Guotai Junan International Holdings Limited

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Job Description

Responsibilities:

  • Provide daily settlement service for digital assets related portfolio investors and funds
  • Coordinate daily funding arrangement at VATP broker side on an on-demand basis
  • Manage requests for fiat deposits and withdrawals efficiently.
  • Handle daily enquiries from internal parties and clients on an on-demand basis
  • Conduct system UAT and implement enhancement related to the digital asset systems and workflows
  • Support upcoming projects related to digital assets or other fintech initiatives
  • Handle assignments or daily tasks as assigned by the team head from time to time

Requirements:

  • Degree holder or above;
  • 3 years' experience in Securities Settlement (equity or OTC product) or Fund Administration
  • Good knowledge in cryptocurrency trading and fiat deposit/withdrawal
  • Familiar with Corporate Actions handling (equity or OTC product)
  • Experience in system UAT process, including test case preparation and execution
  • Proficiency in MS Excel, knowledge in Excel VBA, Python programming and AI agents is a plus
  • Good command of English and Chinese (written and spoken), ability in Putonghua is an advantage.

We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to

(Data collected will be kept strictly confidential and used for recruitment purpose only.)

Guotai Junan International (Stock Code: 1788.HK) is the first Chinese securities company listed on Hong Kong Stock Exchange by way of IPO. Based in Hong Kong, we provide diversified financial services including wealth management, brokerage, corporate finance, loans and financing, asset management and financial products. Through the systematic management and training, you will have the opportunity to maximize your talents on our board platform and empower your future with GTJAI.

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Assistant Operations Officer

$32000 - $40000 Y MasterClean Hygiene Solution Limited

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Job Description

Responsibilities:

  • To perform daily deployment on various sites
  • To liaise with frontline employees on different aspects such as weekly leave, annual leave, duties and ensure timely arrangement for sudden operational demand
  • Handle employee's / customers' inquiries and complaints in a professional manner
  • Assist in manpower arrangement, rostering and all related administration duties, etc.
  • Assist in ad-hoc assignments and other duties by supervisors / department head

Requirement:

  • Minimum 1 year experience in hospitality or customer services related field, with exposure in cleaning or security industry is highly preferred
  • Mature, detail-minded with strong analytical and problem-solving skills to handle sudden changes and demand
  • Able to manage multi-tasks and meet a tight deadline
  • Good communication skills with gentle and polite manner
  • Proficient in MS Office and Chinese word-processing
  • Immediately available is preferable

We offer a competitive remuneration package including excellent career prospects to the right candidate. Interested parties please submit your detailed resume with current salary, expected salary and available date  by clicking the Quick Apply button.

All personal information submitted by job applicants will be used for recruitment purposes only and we reserve the right to consider the applications for other positions in our Group.

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Assistant Operations Manager

$60000 - $180000 Y Craigengower Cricket Club

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Job Description

Key Responsibilities

  • Oversee the daily operations of the Club's sports facilities
  • Manage and coordinate facility repairs, maintenance, and upgrades
  • Monitor and inspect sports facilities to maintain optimal conditions
  • Supervise the sports team to deliver exceptional customer service, including handling inquiries, bookings, and competition registrations
  • Address member feedback and complaints, ensuring timely and proper follow-up
  • Plan, organize, and evaluate sports events and activities for members
  • Edit and manage content for the Club's quarterly magazine
  • Coordinate interclub competitions and leagues organized by sports associations
  • Attend committee meetings and provide necessary administrative support

Requirements:

  • Degree or Diploma in Sports Management or related field
  • Minimum 5 years related working experience in a club environment
  • Proven experience in sports administration or management is an advantage
  • Excellent organizational and problem-solving abilities
  • A proactive, independent, and detail-oriented individual with strong communication skills and a sense of responsibility
  • Passion for promoting health, fitness, and teamwork
  • Proficiency in Microsoft Office and familiarity with POS systems
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