What Jobs are available for Associate Specialist in Hong Kong?

Business FunctionRisk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. We provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decisions. In addition, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities* Review customer's financial status, Credit Bureau Report, internal credit history to approve card applications* Process card applications according to credit policies and underwriting standards as well as regulatory policy requirement* Perform verification to detect fraud application and prevent fraud* To handle enquiry from Customer Center and CFM related to card application appeal or complaints* To handle MCRA related tasks such as TU data contribution, TU billing and enquiry, etc.* Prepare testing case and conduct UAT test for system and project development Requirements: * Tertiary education or equivalent* 5 years or above credit experience for unsecured card product risk management /* With underwriting / product management experience* Self-initiative and good team player* Strong analytical, communication and interpersonal skills* Strong credit sense and able to balance business and credit risk* Good time management to prioritize important tasks* Familiar with processing systems (VisionPlus and AAPS) will be an advantage* Experience in performing UAT will be an advantage Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.

Group Finance is dedicated to achieving world-class standards in reporting, financial planning, and finance processes. We are looking for a highly motivated and skilled individual to join our team, providing critical insights and analyses to support sound business decisions, ranging from product development to customer profitability. This role will contribute to capital management, business planning, forecasting, and tax and accounting advisory services through innovative data-driven solutions.

Key Responsibilities

• Data Analysis and Logic Development: Perform in-depth analysis of source system data, map data structures, and develop logic to generate accurate and compliant regulatory reports, ensuring alignment with reporting requirements
• Tool and Platform Exploration & Implementation: Identify, evaluate, and implement cutting-edge tools, platforms, and automation solutions to enhance development efficiency and improve business-as-usual (BAU) processes. This includes creating reusable templates and leveraging experience with tools like Power Automate for workflow streamlining
• Digital Solution Development: Support the design and implementation of digital solutions to streamline data flows and reporting processes, contributing significantly to Finance's data-driven transformation. This includes developing dashboards for KPI reporting, prescriptive analysis, and variance analysis
• Business and Data Analysis: Conduct comprehensive business and data analysis for Finance initiatives, including upstream system changes, to ensure seamless integration and alignment with strategic objectives
• Automation and Tooling: Leverage strong technical expertise in Python, SQL, and data visualization tools like Qlik Sense and Tableau to develop and enhance automation tools, improving efficiency across projects. This includes optimizing SQL scripts for data loading and automation, and utilizing Python and Power Query for ETL processes
• Innovation Support: Contribute to the development and integration of innovative solutions, aligning with the team's focus on innovative, data-driven approaches, including experience with Machine Learning models for predictive accuracy

Requirement

• 2+ years of experience in business analysis, data analytics, or data science roles, with a proven track record in applying data-driven methodologies
• A degree in Quantitative Finance, Data Science, Computer Science, or a related field
• Demonstrated success in utilizing data-driven methodologies, quantitative & statistical techniques, or AI/GenAI to deliver insightful analyses and effective data solutions
• Strong understanding and substantial experience in financial services or banking businesses is a plus

• Possesses excellent technical skills in:

• Programming Languages: Python, R

• Database Management: SQL (Oracle, MongoDB), Power Query
• Business Intelligence & Visualization Tools: Qlik Sense, Tableau

• Automation Platforms: Power Automate

• Experience with data governance and quality checks to maintain data integrity

• Proficiency in English, Cantonese, and Mandarin is highly desirable
• Familiarity with cloud platforms is a plus
• en

Primary Location
Hong Kong-One Island East

Job
CTLH

Schedule
Regular

Job Type
Full-time

Job Posting
Sep 25, 2025, 8:00:00 AM

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities
Service Culture Awareness and Promotion

• Take a proactive role in planning, developing, organizing and coordinating service culture awareness, promotion, and recognition programs and events
• Manage the administration of service culture initiatives and monitor program effectiveness
• Collaborate with external vendors and internal stakeholders on program design, clearance, coordination, and implementation
• Support the management and enhancement of the service recognition award program by creating compelling emotional stories

Customer Experience Communications And Training

• Assist in developing and implementing internal and external communication plans to meet business, culture, and brand objectives
• Identify and adopt new innovative ways to reach audiences, including leveraging AI tools for enhanced communication and creative design
• Utilize graphic design tools to create engaging promotional materials and visuals for various communication channels
• Develop and produce videos to effectively communicate messages and enhance customer understanding of services
• Support the preparation of materials for regular huddles with frontline channels to embed and enhance the service culture and skills
• Liaise with and manage external vendors to ensure quality, timeliness, and compliance with requirements
• Support frontline channels in the development and delivery of service training

Customer Journeys

• Assist in developing and implementing innovative ideas for improving customer service models and processes, creating memorable and meaningful interactions
• Analyze and map customer journeys to identify pain points and opportunities for enhancement, incorporating AI analytics to inform decisions
• Prepare regular reports highlighting key performance indicators to help stakeholders monitor progress and drive ongoing customer experience improvements

Team Administration & Support

• Offer coordination and administrative support to the team

Relevant Experience & Requirements

• Degree in Marketing, Communications, Business administration, Customer Experience (CX) Management or related field
• Minimum 3 years' experience in consumer experience, internal communication, cultural development and/or staff engagement
• Creative in developing and managing recognition programs or employee engagement initiatives aimed at fostering a positive service-oriented environment
• Demonstrated project management experience, including planning, organizing, and coordinating multiple initiatives simultaneously
• Experience in collaborating with cross-functional teams, and managing vendor relationships to ensure successful program execution
• Proficiency in analyzing customer feedback and data to identify trends and insights related to customer journeys and service performance
• Excellent communication and presentation skills, capable of effectively conveying requirements/ ideas to both technical and non-technical stakeholders
• Active team player with strong critical thinking, influencing, and interpersonal skills, adaptable and able to thrive in a fast-paced, dynamic environment
• Detail-oriented and eager to learn

Functional / Technical Competencies

• Proficient computers skills in MS Office applications and/or any graphic/ video content applications, including ability to illustrate concepts visually, such as Teams, Word, PowerPoint, Excel, Publisher, Photoshop, Canva, AI-enabled tools for graphic design and video production & editing, etc
• Great creative skills with the ability to use graphic design & AI enabled tools, video production software, and technologies to create compelling promotional materials/ communications and CX independently and brief design partners as required
• Good knowledge of marketing techniques and methods
• Excellent writing, editing and verbal communication skills and be fluent in written and spoken English and Chinese

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

• en

Primary Location
Hong Kong-One Island East

Job
User Experience

Schedule
Regular

Job Type
Full-time

Job Posting
Oct 29, 2025, 7:22:14 PM

Business FunctionsAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business ? they were made just right for you.

Responsibilities* Assist team head to manage end to end delivery of product enhancement, new product development or system projects* Act as main liaison of different stakeholders in identifying and prioritizing critical project milestones and deliverables* Collaborate with internal stakeholders in requirement gathering* Manage testing activities and lead a small team of testers* Provide fortnightly project update and prepare status reports to management* Provide production tasks/activities/post implementation support* Provide system service support to product & channel owners as well as CBG business and operation units Requirements* Minimum 3 years relevant working experience in Consumer Banking products specialized in digital project delivery.* Good understanding on the system applications and preferably with some technical knowledge.* Good experience in managing system enhancement end-to-end and participated in different milestones within a project lifecycle such as business requirements development, test management and execution, implementation, etc. Agile exposure is preferable. * Self-starter with business acumen, independent and able to rise challenges and meet deadline effectively.* Good interpersonal and communication skills with a positive working attitude and an avid team player.* Strong analytical problem solving skills Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.

Overview:

East West Bank is currently seeking a Senior Bank Secrecy Act (BSA) Analyst for our Customer Risk Management Group. The Senior BSA Analyst will review new and existing customer accounts to ensure compliance with BSA and USA Patriot Act and to determine their risk rating profile, including both domestic and cross border customers. The customer reviews include mitigating risk, identifying suspicious activity, escalate important issues, and working with relationship managers and account officers.

Responsibilities

• :Complete Enhanced Due Diligence (EDD) reviews on high risk individuals and entities to determine risk rating profil
• eAnalyze data and results of existing transaction monitoring reports to determine if further investigation is warranted, if so take appropriate action using EWB financial platfor
• mGathers information from outside resources such as Internet searches, third-party vendors, public records, newspaper articles, etc
• .Conducts follow-up with account officer for any missing or necessary documentation
• .Reviews results from third-party vendors regarding authentication of identification on individuals and businesses, OFAC and government list, closed for cause, etc
• .Conducts further researc
• hEscalates to appropriate departmen
• tDevelops relationships within appropriate levels of management for issue identification and resolution
• .Prepares and documents analysis on summary write-ups
• .Completes all required training
• .Stay up to date and knowledgeable on BSA/AML/OFAC regulatory requirements and FinCEN guideline
• sUse analytical skills to produce and follow leads, as well as link common or related activities to develop complete picture of suspicious activity and uncover new trends in fraudulent behavio
• rAssist BSA Officer/Managers and internal partners on preparing, logging and providing documents/materials per request from law enforcement officials
• .Additional duties as assigne

**d

Qualification**

• s:3-5 years' experience of BSA/AML/OFAC related activities in financial services indust
• ryExperience conducting financial crime investigations, money laundering monitoring and/or other related BSA/AML experien
• ceBanking, operations, BSA & USA Patriot acts background including performing EDD reviews on complex relationships requir
• edBachelor's Degree preferred or equivalent experien
• ceFamiliar with BSA/AML relevant law and regulations both in US and Chin
• a.Well-organized, analytical, and critical thinking skil
• lsExcellent verbal and written communicati
• onFluency in spoken and written English and Mandarin Chinese is essential for this rol
• e.Strong attention to deta
• ilAbility to work in a fast paced environment, creative thinker, internet sav
• vyCAMS certification preferred; we will pay for certification study for interested candidat

es

Employer Ref: CS-M-ASSSM-R

Recruit Ref: L

Posting Date:

The Hongkong Electric Co., Ltd.

Associate System Specialist (Smart Metering) (Ref: CS-M-ASSSM-R)

Responsibilities:

Reporting to the Meter Engineer, the appointee will mainly perform the following duties:

• To operate smart metering systems for remote data retrieval, meter data management and data estimation monitoring
• To check and handle the abnormal meter events/alarms, missing data and exception cases of data validation
• To conduct remote programming, firmware upgrade, associated preparation and Quality Assurance (QA) testing for the meters and communication equipment
• To monitor the network communication of meters and perform manual time synchronization of the meters and communication
• To assist in the development of the in-house tools to support the daily operations of the smart metering systems, and resolve the meter data enquiries and complaints

Requirements:

• Higher Diploma or higher in Electrical Engineering, Computer Engineering or related disciplines
• Experience in electrical function, computer programming or data analytics preferred
• Good knowledge of IT applications
• Knowledge of metering principles, electrical system design, Supply Rules and Guide to Connection of Supply, IT Project and Building Energy Management System an advantage

Candidates with more relevant experience and/or higher qualification may be considered for the position of System Specialist (Smart Metering).

Working Location: North Point

Application:

If you are interested in this position, please send your resume (in PDF format) with details of qualification, experience, present and expected salaries and contact number to the Human Resources Division, The Hongkong Electric Co., Ltd. on or before 24 September 2025 and quote the reference number in your application. Please also visit our website to know more about our company

Applicants not invited for interview within one month from the closing date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

Industry:

Civil Service / Government

Job Category / Function:

IT (Network & System)

IT (System Administrator)

IT (Systems / Technical Support)

IT (Others)

Job Position Level:

General

Employment Term:

Full Time / Permanent

Min. Edu. Level Req:

Associate Degree / Higher Diploma

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

• (Monthly)

Location:

Eastern District / North Point

Benefits:

-

Employer Ref: CS-M-ASSSM-R

Recruit Ref: L

Posting Date:

The Hongkong Electric Co., Ltd.

Associate System Specialist (Smart Metering) (Ref: CS-M-ASSSM-R)

Responsibilities:

Reporting to the Meter Engineer, the appointee will mainly perform the following duties:

• To operate smart metering systems for remote data retrieval, meter data management and data estimation monitoring
• To check and handle the abnormal meter events/alarms, missing data and exception cases of data validation
• To conduct remote programming, firmware upgrade, associated preparation and Quality Assurance (QA) testing for the meters and communication equipment
• To monitor the network communication of meters and perform manual time synchronization of the meters and communication
• To assist in the development of the in-house tools to support the daily operations of the smart metering systems, and resolve the meter data enquiries and complaints

Requirements:

• Higher Diploma or higher in Electrical Engineering, Computer Engineering or related disciplines
• Experience in electrical function, computer programming or data analytics preferred
• Good knowledge of IT applications
• Knowledge of metering principles, electrical system design, Supply Rules and Guide to Connection of Supply, IT Project and Building Energy Management System an advantage

Candidates with more relevant experience and/or higher qualification may be considered for the position of System Specialist (Smart Metering).

Working Location: North Point

Application:

If you are interested in this position, please send your resume (in PDF format) with details of qualification, experience, present and expected salaries and contact number to the Human Resources Division, The Hongkong Electric Co., Ltd. on or before 22 October 2025 and quote the reference number in your application. Please also visit our website to know more about our company

Applicants not invited for interview within one month from the closing date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

Industry:

Civil Service / Government

Job Category / Function:

IT (Network & System)

IT (System Administrator)

IT (Systems / Technical Support)

IT (Others)

Job Position Level:

General

Employment Term:

Full Time / Permanent

Min. Edu. Level Req:

Associate Degree / Higher Diploma

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

• (Monthly)

Location:

Eastern District / North Point

Benefits:

-

Responsibilities:

Reporting to the Meter Engineer, the appointee will mainly perform the following duties:

To operate smart metering systems for remote data retrieval, meter data management and data estimation monitoring

To check and handle abnormal meter events/alarms, missing data and exception cases of data validation

To conduct remote programming, firmware upgrade, associated preparation and Quality Assurance (QA) testing for meters and communication equipment

To monitor the meter communication network and perform operational tasks

To assist with handling of meter data enquiries

Requirements:

Higher Diploma in Electrical Engineering, Computer Engineering or related disciplines

Experience in electrical function, computer programming or data analytics preferred

Good knowledge of IT applications

Knowledge of metering principles, electrical system design, Supply Rules and Guide to Connection of Supply, IT Project and Building Energy Management System an advantage

Good command of English and Chinese languages, both spoken and written

Candidates with more relevant experience and/or higher qualification may be considered for the position of System Specialist (Smart Metering).

Working Location: North Point

Application:

If you are interested in this position, please send your resume (in PDF format) with details of qualification, experience, present and expected salaries, and contact number to the Human Resources Division, The Hongkong Electric Co., Ltd. at on or before 8 October 2025 and quote the reference number in your application via Apply now. Please also visit our website to know more about our Company

Applicants not invited for interview within one month from the closing date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Objective

• Lead and manage the section to ensure delivery of account services and processing at an efficient and cost-effective manner while maintaining high quality and sound risk control according to established procedures, bank policies and service standards
• Organize and train up a capable team to handle the section's activities
• Make continuous improvement in the processes by using new technology and process re-engineering

Principal Responsibilities

Process Management

• Ensure activities of the section are completed as per established procedures, policies and guidelines, within specified standards of quality, agreed service level
• Review, recommend and develop action plan for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of Management Tool Kit (MTK) continuously
• Recommend and implement appropriate actions in response to regulatory and related developments that impact operation guidelines and procedures

Compliance and Risk Management

• Adhere, provide guidance and ensure the members/section comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc. pertaining to the operation
• Escalate exceptional/outstanding/suspicious transactions to SVP, Corporate Services/ED, Head of IBG Operations and other relevant parties where appropriate for necessarily follow up action per the Enhanced Incident Escalation/Incident Management Policy

Team Management

• Provide direction by setting Key Performance Indicators for staff and monitor, appraise actual performance against targets
• Coach and develop subordinates and guide them in completing their responsibilities
• Promote and encourage open and good communication amongst all levels of staff with care, respect and honesty
• Attract and select right people for the section and integrate new staff members to fit into DBS values, culture and practices

Project Management and Others

• Liaise and work with Technology to improve and optimize on the use of the Bank's operating systems
• Manage working relationships with internal/external service partners to ensure that a seamless process flow for loan operations, and to support their initiatives for revenue generation and market share expansion

Requirement

• Post-secondary Education or above
• 10 years of relevant working experience in banking operations
• Knowledge and experience of banking operations and account services processing
• Cash products' knowledge
• Operational skills and knowledge
• Accuracy and thoroughness in work
• Good sense of risk control
• Result and customer service oriented
• Positive attitude, self-motivated, creative and innovative
• Good interpersonal and problem-solving skills
• Good team player, supportive and flexible to take up departmental tasks
• Good in both written and spoken English
• Good PC knowledge and skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.