136 Assurance Manager jobs in Hong Kong

Direct message the job poster from QualityKiosk Technologies Pvt. Ltd.

Job Title: Senior QA/Program Manager – Insurance Domain

Job Summary:

We are seeking an experienced and results-driven professional with over 10 years of insurance domain expertise to lead QA and program delivery initiatives across Life, Group, and Health insurance lines. This role demands deep domain knowledge, hands-on experience with key insurance systems, and the ability to work across cross-functional teams and business units. The ideal candidate will have a strong understanding of QA strategy, program delivery, stakeholder engagement, and domain-specific compliance and SME responsibilities.

Key Responsibilities:

Domain Expertise:

• 10+ years of experience in QA and program delivery within the insurance industry.
• Proven exposure across Life, Group, and Health insurance lines.
• Hands-on experience with major Policy Administration Systems such as LifeAsia, L400, GroupAsia, eBaoTech, and Compass.

System & Application Knowledge:

• Strong understanding of back-end insurance applications including: Claims engines, Underwriting systems, Risk assessment platforms, Commission management systems, CRM and pricing tools
• Exposure to front-end/digital applications such as: Agent portals, Customer self-service platforms, Sales applications, Mobile apps and dashboard reporting tools

Business Engagement:

• Experience working collaboratively with departments such as: New Business, Claims, Underwriting, Operations, Pricing & Actuarial, Business & Product teams
• Exposure to regulatory compliance and audit support within an insurance environment.

Subject Matter Expertise:

• Minimum 5 years acting as a Business Analyst or Subject Matter Expert (SME) on insurance projects.
• Strong analytical and domain skills with the ability to bridge business and technology.
• Proven track record leading QA projects in enterprise environments.
• Ownership of end-to-end QA lifecycle, including Functional testing, Regression testing, UAT strategy and execution
• Acted as a single point of contact for senior IT and business stakeholders.
• Experience managing QA metrics, defect trends, and conducting delivery forums such as:
• Daily/Weekly/Monthly Status Reviews (DSR, WSR, MSR)
• Risk and issue management sessions

Automation Awareness (Preferred):

• Basic understanding of automation frameworks and tools such as Selenium, Robot Framework, or Python-based testing.
• Familiarity with concepts of automation-led UAT acceleration and regression scalability (though not hands-on required).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Information Technology
• Industries IT Services and IT Consulting and Insurance

Referrals increase your chances of interviewing at QualityKiosk Technologies Pvt. Ltd. by 2x

Get notified about new Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

Our client is a top-tier consultancy renowned for delivering strategic advisory, audit, and risk management services to Fortune 500 companies, financial institutions, and government entities. With a strong presence across Asia-Pacific, they are committed to innovation, integrity, and excellence.

Key Responsibilities

As an IT Risk & Assurance Manager, you will play a pivotal role in helping clients navigate complex technology risks and regulatory landscapes.

Your responsibilities will include:

Audit Leadership:

• Lead and execute IT audits, including general controls, application controls, and cybersecurity assessments
• Oversee third-party assurance engagements (SOC 1, SOC 2, ISAE/SSAE 3402)

Risk & Compliance Advisory:

• Advise clients on IT governance, risk management, and regulatory compliance (e.g., MAS TRM, ABS Outsourcing Guidelines)
• Conduct risk assessments and develop mitigation strategies for IT infrastructure and business applications

Transaction Support:

• Perform IT due diligence for mergers, acquisitions, and divestitures
• Evaluate technology risks and integration challenges during deal execution

Stakeholder Engagement:

• Collaborate with senior executives, internal audit teams, and external regulators
• Present findings and recommendations to client leadership with clarity and impact

Team Development:

• Mentor junior staff and contribute to knowledge sharing across the practice
• Support business development initiatives and proposal writing

Qualifications & Experience

• Bachelor’s degree in Information Systems, Computer Science, or related field
• Professional certifications such as CISA, CISSP, CRISC, or equivalent preferred
• Minimum 5 years of experience in IT audit, risk, or assurance within consulting or financial services
• Strong understanding of regulatory frameworks and control standards (e.g., COBIT, ISO 27001)
• Excellent communication, analytical, and project management skills
• Fluency in English; Cantonese or Mandarin is a plus

What’s in It for You

• Work with high-profile clients across diverse industries
• Be part of a dynamic, collaborative, and forward-thinking team
• Competitive compensation and career advancement opportunities
• Exposure to cutting-edge technologies and global best practices

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Consulting
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at TG Hong Kong by 2x

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

Our client is a top-tier consultancy renowned for delivering strategic advisory, audit, and risk management services to Fortune 500 companies, financial institutions, and government entities. With a strong presence across Asia-Pacific, they are committed to innovation, integrity, and excellence.

Key Responsibilities

As an IT Risk & Assurance Manager, you will play a pivotal role in helping clients navigate complex technology risks and regulatory landscapes.

Your responsibilities will include:

Audit Leadership:

• Lead and execute IT audits, including general controls, application controls, and cybersecurity assessments
• Oversee third-party assurance engagements (SOC 1, SOC 2, ISAE/SSAE 3402)

Risk & Compliance Advisory:

• Advise clients on IT governance, risk management, and regulatory compliance (e.g., MAS TRM, ABS Outsourcing Guidelines)
• Conduct risk assessments and develop mitigation strategies for IT infrastructure and business applications

Transaction Support:

• Perform IT due diligence for mergers, acquisitions, and divestitures
• Evaluate technology risks and integration challenges during deal execution

Stakeholder Engagement:

• Collaborate with senior executives, internal audit teams, and external regulators
• Present findings and recommendations to client leadership with clarity and impact

Team Development:

• Mentor junior staff and contribute to knowledge sharing across the practice
• Support business development initiatives and proposal writing

Qualifications & Experience

• Bachelor’s degree in Information Systems, Computer Science, or related field
• Professional certifications such as CISA, CISSP, CRISC, or equivalent preferred
• Minimum 5 years of experience in IT audit, risk, or assurance within consulting or financial services
• Strong understanding of regulatory frameworks and control standards (e.g., COBIT, ISO 27001)
• Excellent communication, analytical, and project management skills
• Fluency in English; Cantonese or Mandarin is a plus

What’s in It for You

• Work with high-profile clients across diverse industries
• Be part of a dynamic, collaborative, and forward-thinking team
• Competitive compensation and career advancement opportunities
• Exposure to cutting-edge technologies and global best practices

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Consulting
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at TG Hong Kong by 2x

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

Get AI-powered advice on this job and more exclusive features.

Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and Fujian business and our cross-border platform, we will continuously maintain its core values of “Sincerity, Flexibility, Tailor-made Service and Professionalism” and provide premium services to our customers to help growing their wealth, and to create values and deliver returns to our stakeholders and staff.

We believe that employees are valuable asset of the company. We offer stimulating careers that will further your personal growth. Come join us for the following position.

Responsibilities

• Assist in designing and implementing of the policies and internal control mechanism to enhance quality service of branches
• Coordinate with internal and external parties to manage clients' opinions / complaints and respond in a timely manner
• Promote quality assurance best practice, organize compliance and quality assurance improvement training and activities to frontline staff
• Liaise with and monitor performance of outside vendor on mystery shopper programme
• Undertake any other duties as assigned by the superior
  
  

• Degree or above in Business Administration or related disciplines
• Minimum 3 years of experience in quality assurance and complaint handling in banking industry
• Demonstrate strong sense of risk and control
• Excellent interpersonal and communication skills
• Good command of spoken and written Chinese and English
• Proficient in PC skill especially Excel and Chinese Word Processing
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance and Sales
• Industries Accounting

Referrals increase your chances of interviewing at Chiyu Banking Corporation Limited by 2x

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong SAR .

Tai Po District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Branch Sales Quality Assurance Manager (HK) role at Hang Seng Bank .

2 days ago - Be among the first 25 applicants.

We are seeking high-caliber professionals to join our branch network as Assistant Branch Sales Quality Assurance Manager .

Hang Seng is committed to service excellence. Our people are our most important asset, playing a vital role in our efforts to enhance performance for customers and provide best-in-class products and services. We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.

Our Retail Distribution focuses on personal wealth management and financial services, serving over half of the adult population through more than 255 branches and outlets, including around 50 Prestige Banking Centres for high-end customers.

• Ensure branch sales staff understand internal and regulatory requirements.
• Support reviews of workflows and guidelines to improve sales quality and compliance.
• Implement sales quality control and promote fair customer treatment and good outcomes.
• Assist in developing a customer-centric culture and fair treatment practices.
• Monitor compliance with new wealth sales procedures and the delivery of new products/services.
• Early detection and escalation of irregularities.
• Minimize risk exposure through control measures.
• Monitor sales quality, manage wealth sales risks, and conduct risks.
• Maintain communication with Branch Managers regarding compliance guidelines and policies.

• University Degree in a related discipline.
• At least 2 years of insurance and investment sales experience in retail banking.
• Knowledge of regulatory and compliance requirements.
• Attention to detail, compliance, and control orientation.
• Strong communication, interpersonal, and problem-solving skills.
• Customer-centric mindset and ability to handle complex interactions.
• Proficiency in English, Cantonese, and Mandarin.

Visit Hang Seng Career Page and sign up with our Talent Community for the latest career opportunities in Hong Kong.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Quality Assurance
• Industry: Banking

Referrals can increase your chances of interviewing at Hang Seng Bank by 2x.

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Assistant Branch Sales Quality Assurance Manager (HK) role at Hang Seng Bank .

2 days ago - Be among the first 25 applicants.

We are seeking high-caliber professionals to join our branch network as Assistant Branch Sales Quality Assurance Manager .

Hang Seng is committed to service excellence. Our people are our most important asset, playing a vital role in our efforts to enhance performance for customers and provide best-in-class products and services. We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.

Our Retail Distribution focuses on personal wealth management and financial services, serving over half of the adult population through more than 255 branches and outlets, including around 50 Prestige Banking Centres for high-end customers.

• Ensure branch sales staff understand internal and regulatory requirements.
• Support reviews of workflows and guidelines to improve sales quality and compliance.
• Implement sales quality control and promote fair customer treatment and good outcomes.
• Assist in developing a customer-centric culture and fair treatment practices.
• Monitor compliance with new wealth sales procedures and the delivery of new products/services.
• Early detection and escalation of irregularities.
• Minimize risk exposure through control measures.
• Monitor sales quality, manage wealth sales risks, and conduct risks.
• Maintain communication with Branch Managers regarding compliance guidelines and policies.

• University Degree in a related discipline.
• At least 2 years of insurance and investment sales experience in retail banking.
• Knowledge of regulatory and compliance requirements.
• Attention to detail, compliance, and control orientation.
• Strong communication, interpersonal, and problem-solving skills.
• Customer-centric mindset and ability to handle complex interactions.
• Proficiency in English, Cantonese, and Mandarin.

Visit Hang Seng Career Page and sign up with our Talent Community for the latest career opportunities in Hong Kong.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Quality Assurance
• Industry: Banking

Referrals can increase your chances of interviewing at Hang Seng Bank by 2x.

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

Get AI-powered advice on this job and more exclusive features.

Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and Fujian business and our cross-border platform, we will continuously maintain its core values of “Sincerity, Flexibility, Tailor-made Service and Professionalism” and provide premium services to our customers to help growing their wealth, and to create values and deliver returns to our stakeholders and staff.
We believe that employees are valuable asset of the company. We offer stimulating careers that will further your personal growth. Come join us for the following position.
Responsibilities

• Assist in designing and implementing of the policies and internal control mechanism to enhance quality service of branches
• Coordinate with internal and external parties to manage clients' opinions / complaints and respond in a timely manner
• Promote quality assurance best practice, organize compliance and quality assurance improvement training and activities to frontline staff
• Liaise with and monitor performance of outside vendor on mystery shopper programme
• Undertake any other duties as assigned by the superior
  

• Degree or above in Business Administration or related disciplines
• Minimum 3 years of experience in quality assurance and complaint handling in banking industry
• Demonstrate strong sense of risk and control
• Excellent interpersonal and communication skills
• Good command of spoken and written Chinese and English
• Proficient in PC skill especially Excel and Chinese Word Processing
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance and Sales
• Industries Accounting

Referrals increase your chances of interviewing at Chiyu Banking Corporation Limited by 2x

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong SAR .

Tai Po District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

4 days ago Be among the first 25 applicants

• Be the auditor in charge of assurance engagements
• Responsible for the planning and execution of audit fieldwork
• Conduct audit work and ensure fieldwork is executed and completed as planned and in accordance to the firm’s policies and procedures
• Support and act towards the BDO Global Vision
• Be committed to act with the firm’s core values and competency expectations

Requirements:

• Degree holder, major in accounting or other related disciplines
• Qualified accountant is preferred but not a pre-requisite
• At least 4 years of relevant experience in assurance, gained with sizable accounting firm
• Excellent project management skills and outstanding leadership quality
• A good and effective team player
• Excellent command of both written and spoken English and Chinese; proficiency in Putonghua
• Be passionate for providing exceptional quality service and striving for exceeding clients’ expectations

We are an equal opportunity employer, and offer excellent prospects and career development for the right candidate. Interested parties please send us your application with full career history, current and expected salary.

Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Accounting/Auditing and Finance
• Industries Accounting and Financial Services

Get notified about new Assistant to the Manager jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 3 weeks ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

4 days ago Be among the first 25 applicants

• Be the auditor in charge of assurance engagements
• Responsible for the planning and execution of audit fieldwork
• Conduct audit work and ensure fieldwork is executed and completed as planned and in accordance to the firm’s policies and procedures
• Support and act towards the BDO Global Vision
• Be committed to act with the firm’s core values and competency expectations

Requirements:

• Degree holder, major in accounting or other related disciplines
• Qualified accountant is preferred but not a pre-requisite
• At least 4 years of relevant experience in assurance, gained with sizable accounting firm
• Excellent project management skills and outstanding leadership quality
• A good and effective team player
• Excellent command of both written and spoken English and Chinese; proficiency in Putonghua
• Be passionate for providing exceptional quality service and striving for exceeding clients’ expectations

We are an equal opportunity employer, and offer excellent prospects and career development for the right candidate. Interested parties please send us your application with full career history, current and expected salary.

Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Accounting/Auditing and Finance
• Industries Accounting and Financial Services

Get notified about new Assistant to the Manager jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 3 weeks ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.