What Jobs are available for Automation Support in Hong Kong?

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

• Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices (), RFID System and other airport facilities
• Control and monitor the performance of BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Assist in developing and refining the system failure contingency plan and conducting system failure drill exercises
• Assist line maintenance team to supervise the planned maintenance works during non-office hours
• Coordinate and supervise the maintenance contractors to carry out maintenance for BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Prepare duty log, incident report, fault investigation and analysis of abnormal fault
• Perform shift duties is required (alternate 2-day day/night shift duties and 2-day off)

Requirements:

• Higher Diploma / Higher Certificate in Electrical, Mechanical, Electronic, Building Services Engineering or other relevant railway disciplines with at least 4 years' relevant working experience in maintenance or installation working experience in Baggage Handling System (BHS) and/or Material Handling System (MHS) and/or major automation system would be an advantage. Degree holder with 2 years' relevant working experience will also be considered
• Candidates without the above specified academic qualification but have 10 years' relevant working experience will also be considered
• Team player with good analytical, communication and interpersonal skills, proactive attitude and able to work under pressure
• Possess a valid HK driving license (Class 1, 2) is preferred
• Proficient in Microsoft Office applications
• Good command of both spoken and written English and Chinese. Knowledge of Putonghua is preferred

Where Your Career Takes Flight
Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

• Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices (), RFID System and other airport facilities
• Control and monitor the performance of BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Assist in developing and refining the system failure contingency plan and conducting system failure drill exercises
• Assist line maintenance team to supervise the planned maintenance works during non-office hours
• Coordinate and supervise the maintenance contractors to carry out maintenance for BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Prepare duty log, incident report, fault investigation and analysis of abnormal fault
• Perform shift duties is required (alternate 2-day day/night shift duties and 2-day off)

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

This is a fixed-term contract position of minimum 2 years with possibility for renewal subject to organisation need and individual performance.

Responsibilities:

• Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices (), RFID System and other airport facilities
• Control and monitor the performance of BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Assist in developing and refining the system failure contingency plan and conducting system failure drill exercises
• Assist line maintenance team to supervise the planned maintenance works during non-office hours
• Coordinate and supervise the maintenance contractors to carry out maintenance for BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Prepare duty log, incident report, fault investigation and analysis of abnormal fault
• Perform shift duties is required (alternate 2-day day/night shift duties and 2-day off)

Requirements:

• Higher Diploma / Higher Certificate in Electrical, Mechanical, Electronic, Building Services Engineering or other relevant railway disciplines with at least 4 years' relevant working experience in maintenance or installation working experience in Baggage Handling System (BHS) and/or Material Handling System (MHS) and/or major automation system would be an advantage. Degree holder with 2 years' relevant working experience will also be considered
• Candidates without the above specified academic qualification but have 10 years' relevant working experience will also be considered
• Team player with good analytical, communication and interpersonal skills, proactive attitude and able to work under pressure
• Possess a valid HK driving license (Class 1, 2) is preferred
• Proficient in Microsoft Office applications
• Good command of both spoken and written English and Chinese. Knowledge of Putonghua is preferred

Where Your Career Takes Flight
Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

This is a fixed-term contract position of minimum 2 years with possibility of renewal subject to organization need and individual performance.
Responsibilities:

• Manage contractors for project implementation and provide professional advice on technical and quality issues of Baggage Handling System (BHS)
• Identify design and construction issues and liaise with maintenance and operation teams to provide effective solutions
• Conduct regular monitoring and evaluation on quality and progress of works
• Ensure new engineering works in compliance with the latest design codes and practices, the Authority's requirements and relevant statutory requirements
• Coordinate with internal and external parties to ensure the works are conducted in safe and efficient manner with minimal impact on daily airport operations and completed on time
• Perform shift duties including overnight shift if required

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

This is a fixed-term contract position of minimum 2 years with possibility of renewal subject to organization need and individual performance.

Responsibilities:

• Manage contractors for project implementation and provide professional advice on technical and quality issues of Baggage Handling System (BHS)
• Identify design and construction issues and liaise with maintenance and operation teams to provide effective solutions
• Conduct regular monitoring and evaluation on quality and progress of works
• Ensure new engineering works in compliance with the latest design codes and practices, the Authority's requirements and relevant statutory requirements
• Coordinate with internal and external parties to ensure the works are conducted in safe and efficient manner with minimal impact on daily airport operations and completed on time
• Perform shift duties including overnight shift if required

Requirements:

• Higher Diploma or Higher Certificate in Electrical, Mechanical, Electronic Engineering or other related disciplines with at least 8 years' relevant working experience in frontline maintenance of large scale system facilities. Degree holder with 6 years' relevant working experience will also be considered
• Strong communication, coordination, interpersonal, analytical and organizing skills
• Proactive, service-oriented and able to work independently
• Possess a valid HK driving license (Class 1, 2) is preferred
• Proficient in Microsoft Office applications
• Good command of spoken and written English and Chinese.  Knowledge of Putonghua is an advantage

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941) , which ranks 58th on the Fortune Global 500.

Our company strives to offer superior service experience and to become a first-class service provider in the development of digitalized and intelligent Hong Kong. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people's potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

Division : IT & Digital Intelligence Empowerment Division

In this position, you will:

• Coordinate the strategic planning and deployment of IT PaaS resource pools and manage SaaS-layer application operations, develop and continuously optimize operational standards, and enhance service delivery processes.
• Oversee the operations and maintenance of SaaS-layer public applications while driving continuous improvements in infrastructure service capabilities and operational process optimization.
• Coordinate office system planning and implementation, establish daily operational standards, and develop employee account access management and VPN security policy frameworks.
• Manage office Active Directory domain operations and enterprise endpoint devices, execute system patch management and vulnerability remediation, and establish rapid incident response protocols for security events.
• Manage NGCS and ITSR work order approvals and process optimization while establishing comprehensive ticketing system standards.
• Drive the development of AI-powered intelligent operations capabilities for public capacity management, optimize operational processes, and enhance overall management efficiency.

To be successful in this position, you should meet the following requirements:

• Bachelor's degree or above in Computer Science, Software Engineering, or related fields preferred.
• Professional certifications in IT service management, system operations and maintenance, or information security is preferred, such as ITIL or PMP.
• 5+ years of relevant experience, including at least 3 years in enterprise IT system operations and maintenance or technical support roles.
• Proficient in at least one programming language such as Java/Python/Go, with demonstrated ability to develop and test automated operations and maintenance tools.
• Proficient in managing public capacity systems including CMDB, DNS, SSL, and enterprise email systems.
• Proficient in security hardening for mainstream servers and operating systems including Linux, Unix, and Windows; experienced in virtualization and container technology operations, maintenance and planning; capable of developing automated scripts in Shell and Python.
• Skilled in leveraging mainstream AI tools to drive automation and intelligence in operations and maintenance workflows.

When you work:

• 5 days work
• 8 hours/day

What you enjoy:

• Discretionary Performance bonus
• Life insurance
• Medical insurance
• Education subsidies
• Birthday gift
• Marriage leave
• Birthday leave
• Staff discount

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.

Please submit your application to us by clicking the APPLY NOWbutton and send your full resume with your availability, current and expected salary to us.

Reports to: M&E Business Transformation Manager

Departments: Engineering Department

This role is part of our Engineering Department who are focused on reassurance, keeping our people and our customer's safe, ensuring that in every aspect of our operation. we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification.

In this role, you are responsible for shaping the future Engineering processes, testing the software and validating data migration results. Also responsible for communicating, collaborating and driving the business units to the new process adoption, delivering benefits to engineering and the whole airline within the project budget and timeline

• Be knowledgeable and a functional SME (Systems Transformation Engineer) of the future Maintenance & Engineering IT system
• Lead and define the optimum Engineering 'to-be' processes in the future state Maintenance & Engineering IT system
• Manage and deliver necessary change management actions to ensure smooth transition of to-be processes
• Facilitate discussions and agreements on optimum RACI (responsible , accountable , consulted , informed) changes introduced by the new system
• Lead the data migration activity, including scope, data mapping, transformation, testing, validation to ensure 100% data accuracy in the new Maintenance & Engineering IT system
• Lead software functional test activities, test scripts, perform tests, acceptance criteria's, prioritise and manage errors and overall BU sign-off
• Lead and define any software customization requirements, testing and sign off
• Lead and conduct system training to wider users including ENG, MRO (Maintenance, Repair, and Overhaul provider), other business partners
• Support cut over and Go-live activities, ensure a smooth transition to the new Maintenance & Engineering IT system

• Typically, 8 years of related experience in implementation of large scale Engineering, IT change management projects
• Degree in Engineering / Aerospace discipline or Aircraft Maintenance or other comparable qualification
• Proven experience in supervising and managing projects and cross functional teams
• Proven experience in managing diverse stakeholder groups
• Strong leadership skills. Proven ability to manage across departments and Original Equipment Manufacturers (OEMs)
• Strong in communication, influencing and negotiation skills
• Drive for excellence
• Adaptable and responsive to change. Demonstrate ability to drive change
• Proven ability to drive and manage multi-skilled teams

Application deadline: 30 Oct 2025

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

Cathay Pacific

Engineering

Engineering Department

Permanent

Hong Kong SAR (China)

Application deadline: 16 Oct 2025

Reports to: M&E Business Transformation Manager

This role is part of our Engineering Department who are focused on reassurance, keeping our people and our customer's safe, ensuring that in every aspect of our operation. we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification.

In this role, you are responsible for shaping the future Engineering processes, testing the software and validating data migration results. Also responsible for communicating, collaborating and driving the business units to the new process adoption, delivering benefits to engineering and the whole airline within the project budget and timeline

• Be knowledgeable and a functional SME (Systems Transformation Engineer) of the future Maintenance & Engineering IT system
• Lead and define the optimum Engineering 'to-be' processes in the future state Maintenance & Engineering IT system
• Manage and deliver necessary change management actions to ensure smooth transition of to-be processes
• Facilitate discussions and agreements on optimum RACI (responsible , accountable , consulted , informed) changes introduced by the new system
• Lead the data migration activity, including scope, data mapping, transformation, testing, validation to ensure 100% data accuracy in the new Maintenance & Engineering IT system
• Lead software functional test activities, test scripts, perform tests, acceptance criteria's, prioritise and manage errors and overall BU sign-off
• Lead and define any software customization requirements, testing and sign off
• Lead and conduct system training to wider users including ENG, MRO (Maintenance, Repair, and Overhaul provider), other business partners
• Support cut over and Go-live activities, ensure a smooth transition to the new Maintenance & Engineering IT system

• Typically, 8 years of related experience in implementation of large scale Engineering, IT change management projects
• Degree in Engineering / Aerospace discipline or Aircraft Maintenance or other comparable qualification
• Proven experience in supervising and managing projects and cross functional teams
• Proven experience in managing diverse stakeholder groups
• Strong leadership skills. Proven ability to manage across departments and Original Equipment Manufacturers (OEMs)
• Strong in communication, influencing and negotiation skills
• Drive for excellence
• Adaptable and responsive to change. Demonstrate ability to drive change
• Proven ability to drive and manage multi-skilled teams

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

A Global Insurance Firm are looking for a Technical Support Specialist to join their team

This role will join the APAC wide team and you will be working on a variety of operation enhancements, provide Tier 1 and Tier 2 technical support for Amazon Connect and related telephony systems.

Requirements:

• Hands-on experience with Amazon Connect is mandatory
• 2+ years of experience in technical support or IT helpdesk roles, preferably in a contact center environment.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills and a customer-first mindset.

Preferences:

• AWS services (Lambda, S3, CloudWatch), and telephony systems are preferred
• AWS certification (e.g., Cloud Practitioner or Solutions Architect)
• Insurance experience