24 Azure Administration jobs in Hong Kong

Senior / System Administration Manager (Cloud)

Bank of China (Hong Kong)

Posted 10 days ago

Job Viewed

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Job Description

Senior / System Administration Manager (Cloud)

Join to apply for the Senior / System Administration Manager (Cloud) role at Bank of China (Hong Kong) .

Job Description
  • Manage and monitor the private Cloud environment, including compute, storage, and networking resources. Provide 24x7 support for Cloud infrastructure systems.
  • Implement and maintain Cloud automation and orchestration tools to improve efficiency and scalability.
  • Ensure high availability, disaster recovery, and data protection for critical Cloud-based applications and services.
  • Troubleshoot and resolve complex Cloud-related issues in a timely manner.
  • Collaborate with development, security, and other IT teams to ensure seamless integration and security of Cloud services.
  • Provide technical guidance and training to application developers/operators on Cloud-related processes and procedures.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of experience in Cloud system administration.
  • Exposure to Red Hat OpenShift, Containers, Ansible, Elasticsearch, Grafana, Prometheus, Huawei HCS, MySQL, and Redis.
  • Strong understanding of Cloud platforms with experience in compute, networking, storage, backup/recovery, and virtualization.
  • Stay up-to-date with the latest Cloud technologies, best practices, and industry trends.
  • Self-motivated and able to work under pressure.
  • Excellent troubleshooting and problem-solving skills.
  • Good communication skills in both Chinese and English; knowledge of Mandarin is a plus.
  • Experience in the financial industry and understanding of banking system architecture is preferred.

This job posting is active. Interested candidates are encouraged to apply online through our website . Data collected will be used solely for recruitment purposes. If you do not hear back within 8 weeks, your application will be considered unsuccessful, and your data will be destroyed within 12 months.

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Senior / System Administration Manager (Cloud)

Hong Kong, Hong Kong Bank of China (Hong Kong)

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Senior / System Administration Manager (Cloud)

Join to apply for the Senior / System Administration Manager (Cloud) role at Bank of China (Hong Kong) .

Job Description
  • Manage and monitor the private Cloud environment, including compute, storage, and networking resources. Provide 24x7 support for Cloud infrastructure systems.
  • Implement and maintain Cloud automation and orchestration tools to improve efficiency and scalability.
  • Ensure high availability, disaster recovery, and data protection for critical Cloud-based applications and services.
  • Troubleshoot and resolve complex Cloud-related issues in a timely manner.
  • Collaborate with development, security, and other IT teams to ensure seamless integration and security of Cloud services.
  • Provide technical guidance and training to application developers/operators on Cloud-related processes and procedures.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of experience in Cloud system administration.
  • Exposure to Red Hat OpenShift, Containers, Ansible, Elasticsearch, Grafana, Prometheus, Huawei HCS, MySQL, and Redis.
  • Strong understanding of Cloud platforms with experience in compute, networking, storage, backup/recovery, and virtualization.
  • Stay up-to-date with the latest Cloud technologies, best practices, and industry trends.
  • Self-motivated and able to work under pressure.
  • Excellent troubleshooting and problem-solving skills.
  • Good communication skills in both Chinese and English; knowledge of Mandarin is a plus.
  • Experience in the financial industry and understanding of banking system architecture is preferred.

This job posting is active. Interested candidates are encouraged to apply online through our website. Data collected will be used solely for recruitment purposes. If you do not hear back within 8 weeks, your application will be considered unsuccessful, and your data will be destroyed within 12 months.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Associate, Platform Operations

Lalamove

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Associate, Platform Operations role at Lalamove .

The Platform Growth and Operations team is focused on driving holistic solutions to maximize marketplace efficiency and balance. We are seeking a Platform Operations Associate to support our business by leveraging data insights and local market intelligence to grow the marketplace, ensuring a good user experience through optimization of commercial settings and online platform tactics. The role also involves contributing to product development and maintaining ongoing communication with city operations teams. You will need to wear many hats, work smart, and iterate quickly.

What You Will Do
  • Optimize Supply-Demand Balance: Use driver incentives, user promotions, pricing strategies, and performance reviews to boost transactions, service quality, and user retention while addressing gaps.
  • Data-Driven Decision Making: Analyze large datasets to create actionable insights, refine performance frameworks, and design experiments (e.g., A/B tests) for market-specific campaigns.
  • Develop Localized Strategies: Create and implement tailored strategies for driver and user activation/retention, ensuring cost-effective budget allocation for growth and profitability.
  • Collaborate and Support Initiatives: Partner with cross-functional teams, provide market feedback for product enhancements, and support regional/global projects like market expansions and peak season planning.
What You Will Need
  • Over 2 years experience in operations, analytics, or growth roles in a tech start-up or platform company preferred.
  • Fresh graduates with relevant internships or projects may apply.
  • Proficiency in data analysis and translating insights into action.
  • Project management skills with the ability to manage stakeholders across market and functional teams.
  • Good understanding of marketplace dynamics (e.g., pricing elasticity, churn drivers).
  • Entrepreneurial spirit with a bias for experimentation and rapid iteration.
  • Strong communicator, fluent in English (written and spoken).

We respect your privacy. Please review our Candidate Privacy Notice to understand how we handle your data.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Transportation, Logistics, Supply Chain, Storage, and Information Services

Referrals can increase your chances of interviewing at Lalamove.

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Associate, Platform Operations

Hong Kong, Hong Kong Lalamove

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Associate, Platform Operations role at Lalamove .

The Platform Growth and Operations team is focused on driving holistic solutions to maximize marketplace efficiency and balance. We are seeking a Platform Operations Associate to support our business by leveraging data insights and local market intelligence to grow the marketplace, ensuring a good user experience through optimization of commercial settings and online platform tactics. The role also involves contributing to product development and maintaining ongoing communication with city operations teams. You will need to wear many hats, work smart, and iterate quickly.

What You Will Do
  • Optimize Supply-Demand Balance: Use driver incentives, user promotions, pricing strategies, and performance reviews to boost transactions, service quality, and user retention while addressing gaps.
  • Data-Driven Decision Making: Analyze large datasets to create actionable insights, refine performance frameworks, and design experiments (e.g., A/B tests) for market-specific campaigns.
  • Develop Localized Strategies: Create and implement tailored strategies for driver and user activation/retention, ensuring cost-effective budget allocation for growth and profitability.
  • Collaborate and Support Initiatives: Partner with cross-functional teams, provide market feedback for product enhancements, and support regional/global projects like market expansions and peak season planning.
What You Will Need
  • Over 2 years experience in operations, analytics, or growth roles in a tech start-up or platform company preferred.
  • Fresh graduates with relevant internships or projects may apply.
  • Proficiency in data analysis and translating insights into action.
  • Project management skills with the ability to manage stakeholders across market and functional teams.
  • Good understanding of marketplace dynamics (e.g., pricing elasticity, churn drivers).
  • Entrepreneurial spirit with a bias for experimentation and rapid iteration.
  • Strong communicator, fluent in English (written and spoken).

We respect your privacy. Please review our Candidate Privacy Notice to understand how we handle your data.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Transportation, Logistics, Supply Chain, Storage, and Information Services

Referrals can increase your chances of interviewing at Lalamove.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Associate, Platform Operations

Lalamove

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Get AI-powered advice on this job and more exclusive features.

The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for an Associate / Senior Associate, Platform Operations who will support our business by combining data insights and local market intelligence to grow the marketplace while ensuring good user experience through optimizing commercial settings and online platform tactics, while also contributing to the product development process and maintaining an on-going dialogue with our city operations teams. You will need to wear many hats, work smart and iterate quickly.

What You Will Do

  • Optimize Supply-Demand Balance: Use driver incentives, user promotions, pricing strategies, and performance reviews to boost transactions, service quality, and user retention while addressing gaps.
  • Data-Driven Decision Making: Analyze large datasets to create actionable insights, refine performance frameworks, and design experiments (e.g., A/B tests) for market-specific campaigns.
  • Develop Localized Strategies: Create and implement tailored strategies for driver and user activation/retention, ensuring cost-effective budget allocation for growth and profitability.
  • Collaborate and Support Initiatives: Partner with cross-functional teams, provide market feedback for product enhancements and support regional/global projects like market expansions and peak season planning.

What You Will Need

  • Over 2 years experience in operations, analytics, or growth roles in a tech start-up/ platform company preferred.
  • Fresh graduates with relevant internships/projects may apply.
  • Proficiency in data analysis and translating insights into action.
  • Project management expertise with ability to juggle stakeholders (market teams and different functional teams).
  • Good understanding of marketplace dynamics (e.g., pricing elasticity, churn drivers).
  • Entrepreneurial spirit with a bias for experimentation and rapid iteration.
  • Strong communicator, fluent in English (written/spoken)

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Transportation, Logistics, Supply Chain and Storage and Information Services

Referrals increase your chances of interviewing at Lalamove by 2x

Get notified about new Operations Associate jobs in Hong Kong, Hong Kong SAR .

Banking Operations Associate (Hong Kong) Operation Service Specialist - Campus FY25 Business Operations Assistant (Welcome Fresh Graduate, Contract Role)

New Territories, Hong Kong SAR 3 days ago

Assistant Manager - Operations, Fubon Credit

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Senior Associate, Platform Operations

Hong Kong, Hong Kong Lalamove

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Get AI-powered advice on this job and more exclusive features.

The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for an Associate / Senior Associate, Platform Operations who will support our business by combining data insights and local market intelligence to grow the marketplace while ensuring good user experience through optimizing commercial settings and online platform tactics, while also contributing to the product development process and maintaining an on-going dialogue with our city operations teams. You will need to wear many hats, work smart and iterate quickly.
What You Will Do

  • Optimize Supply-Demand Balance: Use driver incentives, user promotions, pricing strategies, and performance reviews to boost transactions, service quality, and user retention while addressing gaps.
  • Data-Driven Decision Making: Analyze large datasets to create actionable insights, refine performance frameworks, and design experiments (e.g., A/B tests) for market-specific campaigns.
  • Develop Localized Strategies: Create and implement tailored strategies for driver and user activation/retention, ensuring cost-effective budget allocation for growth and profitability.
  • Collaborate and Support Initiatives: Partner with cross-functional teams, provide market feedback for product enhancements and support regional/global projects like market expansions and peak season planning.
What You Will Need
  • Over 2 years experience in operations, analytics, or growth roles in a tech start-up/ platform company preferred.
  • Fresh graduates with relevant internships/projects may apply.
  • Proficiency in data analysis and translating insights into action.
  • Project management expertise with ability to juggle stakeholders (market teams and different functional teams).
  • Good understanding of marketplace dynamics (e.g., pricing elasticity, churn drivers).
  • Entrepreneurial spirit with a bias for experimentation and rapid iteration.
  • Strong communicator, fluent in English (written/spoken)
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Transportation, Logistics, Supply Chain and Storage and Information Services

Referrals increase your chances of interviewing at Lalamove by 2x

Get notified about new Operations Associate jobs in Hong Kong, Hong Kong SAR .

Banking Operations Associate (Hong Kong) Operation Service Specialist - Campus FY25 Business Operations Assistant (Welcome Fresh Graduate, Contract Role)

New Territories, Hong Kong SAR 3 days ago

Assistant Manager - Operations, Fubon Credit

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This advertiser has chosen not to accept applicants from your region.

Web3 Platform Token Operations Lead

Zeal Group

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

We are seeking an experienced Web3 Platform Token Operations Lead to design, execute, and optimize ecosystem strategies for our exchange-native token. The ideal candidate should have a proven track record in crypto exchange token operations, with familiarity in DeFi and GameFi projects.

Key Responsibilities
  1. Oversee end-to-end ecosystem operations of the platform token, including tokenomics design, liquidity management, user growth, and partnership integration.
  2. Drive token utility expansion by collaborating with internal teams and external projects to implement use cases (e.g., trading fee discounts, staking, governance).
  3. Design and execute token-related campaigns (e.g., airdrops, staking rewards, community incentives) to boost holder engagement and brand visibility.
  4. Monitor token market performance and on-chain data, analyze user behavior and trends, and iterate operational strategies accordingly.
  5. Explore collaboration opportunities with DeFi protocols and GameFi projects to innovate token utility scenarios.
  6. Align cross-functional teams (Tech, Marketing, Business) to ensure token operations support company goals.
  7. Lead the operations team, set OKRs/KPIs, and ensure high-quality execution.
Preferred Qualifications
  • Technical background in blockchain or smart contract development.
  • Existing connections with DeFi protocols, GameFi communities, or exchange core user groups.
  • Proven success in driving token value growth (e.g., market cap increase, utility breakthroughs).
Requirements
  • 3+ years of experience in crypto exchange token or blockchain native token operations, including involvement in token launches, ecosystem development, or deflationary models.
  • Experience in DeFi/GameFi project operations, such as liquidity mining, NFT economies, or DAO governance mechanisms.
  • Bilingual proficiency in Chinese and English, with strong cross-cultural communication skills.
  • Data-driven mindset, proficient in on-chain analytics tools (e.g., Dune Analytics, Nansen) and dashboard management.
  • Strong project management skills to coordinate complex initiatives with multiple stakeholders.
  • Deep understanding of Web3 trends and a robust industry network.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Blockchain, Cryptocurrency

Note: The job posting appears to be recent; no indications of expiration are present.

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This advertiser has chosen not to accept applicants from your region.
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Web3 Platform Token Operations Lead

Hong Kong, Hong Kong Zeal Group

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

We are seeking an experienced Web3 Platform Token Operations Lead to design, execute, and optimize ecosystem strategies for our exchange-native token. The ideal candidate should have a proven track record in crypto exchange token operations, with familiarity in DeFi and GameFi projects.

Key Responsibilities
  • Oversee end-to-end ecosystem operations of the platform token, including tokenomics design, liquidity management, user growth, and partnership integration.
  • Drive token utility expansion by collaborating with internal teams and external projects to implement use cases (e.g., trading fee discounts, staking, governance).
  • Design and execute token-related campaigns (e.g., airdrops, staking rewards, community incentives) to boost holder engagement and brand visibility.
  • Monitor token market performance and on-chain data, analyze user behavior and trends, and iterate operational strategies accordingly.
  • Explore collaboration opportunities with DeFi protocols and GameFi projects to innovate token utility scenarios.
  • Align cross-functional teams (Tech, Marketing, Business) to ensure token operations support company goals.
  • Lead the operations team, set OKRs/KPIs, and ensure high-quality execution.
Preferred Qualifications
  • Technical background in blockchain or smart contract development.
  • Existing connections with DeFi protocols, GameFi communities, or exchange core user groups.
  • Proven success in driving token value growth (e.g., market cap increase, utility breakthroughs).
Requirements
  • 3+ years of experience in crypto exchange token or blockchain native token operations, including involvement in token launches, ecosystem development, or deflationary models.
  • Experience in DeFi/GameFi project operations, such as liquidity mining, NFT economies, or DAO governance mechanisms.
  • Bilingual proficiency in Chinese and English, with strong cross-cultural communication skills.
  • Data-driven mindset, proficient in on-chain analytics tools (e.g., Dune Analytics, Nansen) and dashboard management.
  • Strong project management skills to coordinate complex initiatives with multiple stakeholders.
  • Deep understanding of Web3 trends and a robust industry network.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Blockchain, Cryptocurrency

Note: The job posting appears to be recent; no indications of expiration are present.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Operations Platform, Principal

AIA Hong Kong and Macau

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Operations Platform, Principal role at AIA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Operations Platform, Principal role at AIA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About The Role

Position Objective: Leading the Technology, Digital and Analytics (TDA) Operations Platform teams with world-class technology to support our Operations business, focusing on the Buy, Service, Claims and Contact Center transformation or modernization. This role covers business stakeholder management, business transformation, end-to-end technology solution design & delivery involving GenAI, and offshore team management in an agile environment. Candidates must be proactive, self-motivated and passionate with relevant business and technology experience to transform Operations business.

Accountable for success in technology solutioning and delivery as well as BAU support with defined KPIs. It includes but not limited to new initiatives, existing application modernization and maintaining system stability & performance.

Roles And Responsibilities

  • Act as the Technology SME and trusted partner for Operations on technology solutioning, engineering and delivery management to enable business transformations.
  • Strong execution and leadership in delivering technology solutions at speed. Able to work with ambiguities, crystalize and realize them in technology solutions under an evolving and agile environment.
  • Understand the industry trends and Operations business in depth with experience in Buy, Service, Claims and Contact Center processes in insurance Operations. Define the roadmap of the Operations Platform solutions and continuously improve and evolve our technical foundation and features towards the target state.
  • Able to identify strategic, innovative and sustainable technology solutions in addressing business challenges proactively. Able to understand and translate complex requirements into technology solution and business outcome.
  • Able to articulate complex technologies with storytelling using simple language. Build trusted relationship with business stakeholders and manage their expectation.
  • Lead and manage teams to support mission critical BAU applications for Operations and meeting the KPIs and SLAs. Manage the availability and performance of Operations Platforms to achieve defined KPIs and deliver necessary analytics and monitoring dashboard for management.
  • Collaborate with different TDA enabling functions including Architecture, Security, Infrastructure, Process & Control, Technology Risk, etc. to deliver robust and programmatic TDA solutions for business.
  • Ensure all technology deliverables are sustainable and maintained in high standard and comply with AIA Security and other standards.


Job Requirements

  • Minimum Bachelor degree preferably with Master degree in Computer Science / Engineering or Data Science.
  • 8+ years experience in large IT organizations, with 3+ years acting at the capacity of Technology / Delivery Lead with proven track records in Mainland China Top Insurers.
  • Demonstrated experience in insurance Operations transformations covering Buy, Service, Claims and Contact Center areas.
  • Proven experience in using popular GenAI technologies (e.g. AOAI, Deepseek, Manus AI, Gemini) for insurance transformation initiatives.
  • Proven experience in managing offshore delivery centers for strategic transformations.
  • LOMA certification is highly preferred.
  • IT certifications including but not limited to (Gen)AI, TOGAF, Microsoft Azure, Google Cloud, etc. are preferred.
  • Excellent communications, presentation and consulting skills.
  • Excelling planning and execution ability at speed.
  • Self-motivated, passionate and proactive to identify and deliver business and technology innovation opportunities. Able to lead and work independently.
  • Excellent problem solving skills and decision making ability based on data insight.
  • Strong technical knowledge and experience in delivering advanced technologies like GenAI IT for large projects.
  • Fluent in both oral and written communications using Mandarin, Cantonese and English.


Others

  • You are required to obtain the relevant license(s) if your job involves regulated activities


Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Education and Training
  • Industries Insurance

Referrals increase your chances of interviewing at AIA Hong Kong and Macau by 2x

Get notified about new Principal jobs in Hong Kong, Hong Kong SAR .

Head of Training & Development (Hong Kong) Headmaster/Principal of TIANLI SHENZHEN SCHOOL Section Head, Management Development - Training & Development Head of Building and Office Services, NEA Head of Industry, eCommerce, Gaming, and Travel Head / Senior Manager of Local Enterprise Vice President, Project Management Office Head of Digital Transformation - FinTech

Kwun Tong District, Hong Kong SAR 3 days ago

Country Head, PropTech Solution (90K - 120K)

Hong Kong, Hong Kong SAR HK$90,000.00-HK$120,000.00 7 hours ago

Vice President, Talent Acquisition (FI, Head of) Senior Vice President, Client Onboarding Group Manager

Kowloon City District, Hong Kong SAR 6 hours ago

Vice President, Business Development Asia Pacific Assistant Vice President, Strategic Management & Synergy Division Managing Principal - Banking Lead(Senior Manager / Director)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Operations Platform, Principal

Hong Kong, Hong Kong AIA Hong Kong and Macau

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Operations Platform, Principal role at AIA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Operations Platform, Principal role at AIA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on.
About The Role
Position Objective: Leading the Technology, Digital and Analytics (TDA) Operations Platform teams with world-class technology to support our Operations business, focusing on the Buy, Service, Claims and Contact Center transformation or modernization. This role covers business stakeholder management, business transformation, end-to-end technology solution design & delivery involving GenAI, and offshore team management in an agile environment. Candidates must be proactive, self-motivated and passionate with relevant business and technology experience to transform Operations business.
Accountable for success in technology solutioning and delivery as well as BAU support with defined KPIs. It includes but not limited to new initiatives, existing application modernization and maintaining system stability & performance.
Roles And Responsibilities

  • Act as the Technology SME and trusted partner for Operations on technology solutioning, engineering and delivery management to enable business transformations.
  • Strong execution and leadership in delivering technology solutions at speed. Able to work with ambiguities, crystalize and realize them in technology solutions under an evolving and agile environment.
  • Understand the industry trends and Operations business in depth with experience in Buy, Service, Claims and Contact Center processes in insurance Operations. Define the roadmap of the Operations Platform solutions and continuously improve and evolve our technical foundation and features towards the target state.
  • Able to identify strategic, innovative and sustainable technology solutions in addressing business challenges proactively. Able to understand and translate complex requirements into technology solution and business outcome.
  • Able to articulate complex technologies with storytelling using simple language. Build trusted relationship with business stakeholders and manage their expectation.
  • Lead and manage teams to support mission critical BAU applications for Operations and meeting the KPIs and SLAs. Manage the availability and performance of Operations Platforms to achieve defined KPIs and deliver necessary analytics and monitoring dashboard for management.
  • Collaborate with different TDA enabling functions including Architecture, Security, Infrastructure, Process & Control, Technology Risk, etc. to deliver robust and programmatic TDA solutions for business.
  • Ensure all technology deliverables are sustainable and maintained in high standard and comply with AIA Security and other standards.
Job Requirements
  • Minimum Bachelor degree preferably with Master degree in Computer Science / Engineering or Data Science.
  • 8+ years experience in large IT organizations, with 3+ years acting at the capacity of Technology / Delivery Lead with proven track records in Mainland China Top Insurers.
  • Demonstrated experience in insurance Operations transformations covering Buy, Service, Claims and Contact Center areas.
  • Proven experience in using popular GenAI technologies (e.g. AOAI, Deepseek, Manus AI, Gemini) for insurance transformation initiatives.
  • Proven experience in managing offshore delivery centers for strategic transformations.
  • LOMA certification is highly preferred.
  • IT certifications including but not limited to (Gen)AI, TOGAF, Microsoft Azure, Google Cloud, etc. are preferred.
  • Excellent communications, presentation and consulting skills.
  • Excelling planning and execution ability at speed.
  • Self-motivated, passionate and proactive to identify and deliver business and technology innovation opportunities. Able to lead and work independently.
  • Excellent problem solving skills and decision making ability based on data insight.
  • Strong technical knowledge and experience in delivering advanced technologies like GenAI IT for large projects.
  • Fluent in both oral and written communications using Mandarin, Cantonese and English.
Others
  • You are required to obtain the relevant license(s) if your job involves regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Education and Training
  • Industries Insurance

Referrals increase your chances of interviewing at AIA Hong Kong and Macau by 2x

Get notified about new Principal jobs in Hong Kong, Hong Kong SAR .

Head of Training & Development (Hong Kong) Headmaster/Principal of TIANLI SHENZHEN SCHOOL Section Head, Management Development - Training & Development Head of Building and Office Services, NEA Head of Industry, eCommerce, Gaming, and Travel Head / Senior Manager of Local Enterprise Vice President, Project Management Office Head of Digital Transformation - FinTech

Kwun Tong District, Hong Kong SAR 3 days ago

Country Head, PropTech Solution (90K - 120K)

Hong Kong, Hong Kong SAR HK$90,000.00-HK$120,000.00 7 hours ago

Vice President, Talent Acquisition (FI, Head of) Senior Vice President, Client Onboarding Group Manager

Kowloon City District, Hong Kong SAR 6 hours ago

Vice President, Business Development Asia Pacific Assistant Vice President, Strategic Management & Synergy Division Managing Principal - Banking Lead(Senior Manager / Director)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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