174 Bank Teller jobs in Hong Kong

Join to apply for the Contract Assistant, Private Banking (Loan Operations) role at Bank of China (Hong Kong)

3 days ago Be among the first 25 applicants

Join to apply for the Contract Assistant, Private Banking (Loan Operations) role at Bank of China (Hong Kong)

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• Handle credit documentation work, including but not limited to preparing credit documents (including Security Documents and Collateral Documents, etc.)
• Handle legal procedures for credit facilities, verify loan preconditions and process system operations related to loan disbursement
  

• Handle credit documentation work, including but not limited to preparing credit documents (including Security Documents and Collateral Documents, etc.)
• Handle legal procedures for credit facilities, verify loan preconditions and process system operations related to loan disbursement
  

• Higher Diploma Holder or above
• Experience in handling loan disbursement documentation and system operation for private banking or corporate clients
• Proficient in general computer applications (e.g. MS Word, Excel) and Chinese input methods
• Proficient in written Chinese and English
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Finance and Sales
• Industries Banking, Capital Markets, and Financial Services

Referrals increase your chances of interviewing at Bank of China (Hong Kong) by 2x

Get notified about new Loan Clerk jobs in Hong Kong SAR .

Kowloon City District, Hong Kong SAR 1 month ago

Hong Kong SAR HK$12,000.00-HK$3,999.00 4 months ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 1 week ago

Hong Kong SAR HK 15,000.00-HK 16,999.00 3 weeks ago

Hong Kong SAR HK 8,067.50-HK 8,067.50 2 days ago

Hong Kong SAR HK 16,000.00-HK 17,999.00 1 week ago

Kowloon City District, Hong Kong SAR 3 hours ago

Hong Kong SAR HK 14,000.00-HK 18,000.00 5 months ago

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Company Description

We are

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  
  

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  
  

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

• Seniority level Executive

• Employment type Full-time

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Kowloon City District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

• Seniority level Executive

• Employment type Full-time

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Kowloon City District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Join to apply for the VP/AVP, Vendor Assessment, Consumer Banking Group Operations role at DBS Bank

5 days ago Be among the first 25 applicants

Join to apply for the VP/AVP, Vendor Assessment, Consumer Banking Group Operations role at DBS Bank

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Responsibilities

• Oversee to ensure Outsourcing Service activities of the section are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract, etc
• Oversee to ensure end to end OSP processes are efficiency and effectively to meet the agreed SLA. Consistently evaluate and assessment for opportunities of process and productivity improvement
• Keep abreast of business developments and banking practices, regulatory guidelines, risk controls and monitor implementation of all activities and projects/initiatives such as business continuity management, operational procedures, policies and guidelines, specific and job related training, contract renewal, change request, system enhancement, etc
• Primary contact point to effectively communicate with internal departments, outsourcing service providers, regional Ops on relevant inquiries, matters or complaints
• Assist the section/department head to develop action plan to improve productivity and make constructive recommendation for procedure/process improvement and application of technology to enhance operational efficiency and minimize operational risk
• Assist section/department head to prepare and to conduct/ present in management and OSP meeting whenever necessary
• Lead, coach and develop team members to achieve the section’s goals and complete their assignments on time
• Adhere, provide guidance and ensure subordinates comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to OSP
  
  

• University Graduate or above
• At least 7 years of banking operations working experience and/or at least 3 years of outsourcing service provider related working experience
• Conversant and engagement with the OSP requirements and rules
• Good knowledge of Outsourcing Service Provider
• Excellent leadership and management capabilities
• Self-motivated with strong analytical mind and creative thinking
• Strong senses of risk controlling and management
• Sound interpersonal and communication skills
• Good problem-solving skills and negotiation techniques
• Sound knowledge and understanding of banking and IT Operations and practices
• Good in both written and spoken English
• Good presentation skills
• Excellent PC knowledge and skills
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Administrative
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

Get notified about new Assistant to Vice President jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 3 weeks ago

Kwun Tong District, Hong Kong SAR 13 hours ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 6 days ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 6 days ago

Kowloon City District, Hong Kong SAR 5 days ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 3 weeks ago

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Join to apply for the AVP, Operational Risk & Control, Consumer Banking Group Operations role at DBS Bank

3 weeks ago Be among the first 25 applicants

Join to apply for the AVP, Operational Risk & Control, Consumer Banking Group Operations role at DBS Bank

Get AI-powered advice on this job and more exclusive features.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

• Enhance risk governance within Operations in driving the risk committees or equivalent forum
• Ensure implementation of corporate operational risk policies and standards
• Promote risk & control awareness. Share operational risk best practices within the Operations via Newsletter and Control & Compliance Forum.
• Ensure timely completion of quality risk and compliance self-assessment (RCSA) and provide guidance on the identification / assessment of risks and controls. Ensure proper issues and action plans arising from the RCSA are tracked to completion
• Facilitate the 1st line user of CBGO to monitor the GLAO and to ensure all breaks and issues are rectified timely
• Monitor timely reporting/escalating of risk events/significant incidents and perform action tracking to ensure timely issue resolution
• Review and validate risk events reported for factual accuracy, proper categorization of event, cause, effect, and ensure that proper action plans are established to correct and prevent event from recurring.
• Perform proactive preventive measures and action plan for CBGO users to address potential risk issues.
• Supervise staff to monitor and identify potential risks/gaps in processes, review controls for new processes and initiatives, and conduct detailed assessments where required.
• Enhance the policies and procedures in accordance to the latest regulatory requirements and change of internal workflow and processes.
• Coordinate and review regulatory reporting, internal and external audits upon submission from CBGO users.
• Assist and support the Unit Operational Risk Manager (UORM) to evaluate potential issues, if any, with the proposed remediation action, and communicate with the RMG
• Liaise and ensure the valid and effective BCP Plan is in place for different scenarios including social unrest, pandemic situation etc
• Oversee to ensure Outsourcing Service activities are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract
• Oversee to ensure end to end OSP processes are efficiency and effectively to meet the Third Party Risk governance
• Review and support in Gen AI, Digital enhancement (Straight Through Processing) in risk assessment and control development
• Provide guidance and ensure Operation Teams comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, SFO, etc
  
  

• Enhance risk governance within Operations in driving the risk committees or equivalent forum
• Ensure implementation of corporate operational risk policies and standards
• Promote risk & control awareness. Share operational risk best practices within the Operations via Newsletter and Control & Compliance Forum.
• Ensure timely completion of quality risk and compliance self-assessment (RCSA) and provide guidance on the identification / assessment of risks and controls. Ensure proper issues and action plans arising from the RCSA are tracked to completion
• Facilitate the 1st line user of CBGO to monitor the GLAO and to ensure all breaks and issues are rectified timely
• Monitor timely reporting/escalating of risk events/significant incidents and perform action tracking to ensure timely issue resolution
• Review and validate risk events reported for factual accuracy, proper categorization of event, cause, effect, and ensure that proper action plans are established to correct and prevent event from recurring.
• Perform proactive preventive measures and action plan for CBGO users to address potential risk issues.
• Supervise staff to monitor and identify potential risks/gaps in processes, review controls for new processes and initiatives, and conduct detailed assessments where required.
• Enhance the policies and procedures in accordance to the latest regulatory requirements and change of internal workflow and processes.
• Coordinate and review regulatory reporting, internal and external audits upon submission from CBGO users.
• Assist and support the Unit Operational Risk Manager (UORM) to evaluate potential issues, if any, with the proposed remediation action, and communicate with the RMG
• Liaise and ensure the valid and effective BCP Plan is in place for different scenarios including social unrest, pandemic situation etc
• Oversee to ensure Outsourcing Service activities are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract
• Oversee to ensure end to end OSP processes are efficiency and effectively to meet the Third Party Risk governance
• Review and support in Gen AI, Digital enhancement (Straight Through Processing) in risk assessment and control development
• Provide guidance and ensure Operation Teams comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, SFO, etc
  
  

• Degree holder with related disciplines
• Minimum of 5 - 10 years of experience in banking industries, with exposure in control, compliance, audit/ risk management or relevant experience and familiar with SFC and the HKMA regulatory requirements.
• Strong in risk management and experienced in regulatory compliance
• Strong ability of multi-tasking
• Ability to adapt quickly and working with short deadlines
• Strong knowledge in HKMA requirements in Customer Banking operations and Vendor Management
• Good in both written and spoken English
• Good presentation skills
• Sound knowledge of Outsourcing Service Provider
• Sound interpersonal and communication skills
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Quality Assurance
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

Mong Kok, Hong Kong SAR HK$65.00-HK$0.00 1 week ago

Kowloon City District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 5 days ago

Kwun Tong District, Hong Kong SAR 8 months ago

Kowloon City District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 5 days ago

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 15 hours ago

Kowloon City District, Hong Kong SAR 5 months ago

Mong Kok, Hong Kong SAR HK$6 .00-HK 90.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the AVP, Operational Risk & Control, Consumer Banking Group Operations role at DBS Bank

3 weeks ago Be among the first 25 applicants

Join to apply for the AVP, Operational Risk & Control, Consumer Banking Group Operations role at DBS Bank

Get AI-powered advice on this job and more exclusive features.

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

• Enhance risk governance within Operations in driving the risk committees or equivalent forum
• Ensure implementation of corporate operational risk policies and standards
• Promote risk & control awareness. Share operational risk best practices within the Operations via Newsletter and Control & Compliance Forum.
• Ensure timely completion of quality risk and compliance self-assessment (RCSA) and provide guidance on the identification / assessment of risks and controls. Ensure proper issues and action plans arising from the RCSA are tracked to completion
• Facilitate the 1st line user of CBGO to monitor the GLAO and to ensure all breaks and issues are rectified timely
• Monitor timely reporting/escalating of risk events/significant incidents and perform action tracking to ensure timely issue resolution
• Review and validate risk events reported for factual accuracy, proper categorization of event, cause, effect, and ensure that proper action plans are established to correct and prevent event from recurring.
• Perform proactive preventive measures and action plan for CBGO users to address potential risk issues.
• Supervise staff to monitor and identify potential risks/gaps in processes, review controls for new processes and initiatives, and conduct detailed assessments where required.
• Enhance the policies and procedures in accordance to the latest regulatory requirements and change of internal workflow and processes.
• Coordinate and review regulatory reporting, internal and external audits upon submission from CBGO users.
• Assist and support the Unit Operational Risk Manager (UORM) to evaluate potential issues, if any, with the proposed remediation action, and communicate with the RMG
• Liaise and ensure the valid and effective BCP Plan is in place for different scenarios including social unrest, pandemic situation etc
• Oversee to ensure Outsourcing Service activities are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract
• Oversee to ensure end to end OSP processes are efficiency and effectively to meet the Third Party Risk governance
• Review and support in Gen AI, Digital enhancement (Straight Through Processing) in risk assessment and control development
• Provide guidance and ensure Operation Teams comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, SFO, etc
  

• Enhance risk governance within Operations in driving the risk committees or equivalent forum
• Ensure implementation of corporate operational risk policies and standards
• Promote risk & control awareness. Share operational risk best practices within the Operations via Newsletter and Control & Compliance Forum.
• Ensure timely completion of quality risk and compliance self-assessment (RCSA) and provide guidance on the identification / assessment of risks and controls. Ensure proper issues and action plans arising from the RCSA are tracked to completion
• Facilitate the 1st line user of CBGO to monitor the GLAO and to ensure all breaks and issues are rectified timely
• Monitor timely reporting/escalating of risk events/significant incidents and perform action tracking to ensure timely issue resolution
• Review and validate risk events reported for factual accuracy, proper categorization of event, cause, effect, and ensure that proper action plans are established to correct and prevent event from recurring.
• Perform proactive preventive measures and action plan for CBGO users to address potential risk issues.
• Supervise staff to monitor and identify potential risks/gaps in processes, review controls for new processes and initiatives, and conduct detailed assessments where required.
• Enhance the policies and procedures in accordance to the latest regulatory requirements and change of internal workflow and processes.
• Coordinate and review regulatory reporting, internal and external audits upon submission from CBGO users.
• Assist and support the Unit Operational Risk Manager (UORM) to evaluate potential issues, if any, with the proposed remediation action, and communicate with the RMG
• Liaise and ensure the valid and effective BCP Plan is in place for different scenarios including social unrest, pandemic situation etc
• Oversee to ensure Outsourcing Service activities are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract
• Oversee to ensure end to end OSP processes are efficiency and effectively to meet the Third Party Risk governance
• Review and support in Gen AI, Digital enhancement (Straight Through Processing) in risk assessment and control development
• Provide guidance and ensure Operation Teams comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, SFO, etc
  

• Degree holder with related disciplines
• Minimum of 5 - 10 years of experience in banking industries, with exposure in control, compliance, audit/ risk management or relevant experience and familiar with SFC and the HKMA regulatory requirements.
• Strong in risk management and experienced in regulatory compliance
• Strong ability of multi-tasking
• Ability to adapt quickly and working with short deadlines
• Strong knowledge in HKMA requirements in Customer Banking operations and Vendor Management
• Good in both written and spoken English
• Good presentation skills
• Sound knowledge of Outsourcing Service Provider
• Sound interpersonal and communication skills
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Quality Assurance
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

Mong Kok, Hong Kong SAR HK$65.00-HK$0.00 1 week ago

Kowloon City District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 5 days ago

Kwun Tong District, Hong Kong SAR 8 months ago

Kowloon City District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 5 days ago

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 15 hours ago

Kowloon City District, Hong Kong SAR 5 months ago

Mong Kok, Hong Kong SAR HK$6 .00-HK 90.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the VP/AVP, Vendor Assessment, Consumer Banking Group Operations role at DBS Bank

5 days ago Be among the first 25 applicants

Join to apply for the VP/AVP, Vendor Assessment, Consumer Banking Group Operations role at DBS Bank

Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Key Responsibilities

• Oversee to ensure Outsourcing Service activities of the section are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract, etc
• Oversee to ensure end to end OSP processes are efficiency and effectively to meet the agreed SLA. Consistently evaluate and assessment for opportunities of process and productivity improvement
• Keep abreast of business developments and banking practices, regulatory guidelines, risk controls and monitor implementation of all activities and projects/initiatives such as business continuity management, operational procedures, policies and guidelines, specific and job related training, contract renewal, change request, system enhancement, etc
• Primary contact point to effectively communicate with internal departments, outsourcing service providers, regional Ops on relevant inquiries, matters or complaints
• Assist the section/department head to develop action plan to improve productivity and make constructive recommendation for procedure/process improvement and application of technology to enhance operational efficiency and minimize operational risk
• Assist section/department head to prepare and to conduct/ present in management and OSP meeting whenever necessary
• Lead, coach and develop team members to achieve the section’s goals and complete their assignments on time
• Adhere, provide guidance and ensure subordinates comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to OSP
  

• University Graduate or above
• At least 7 years of banking operations working experience and/or at least 3 years of outsourcing service provider related working experience
• Conversant and engagement with the OSP requirements and rules
• Good knowledge of Outsourcing Service Provider
• Excellent leadership and management capabilities
• Self-motivated with strong analytical mind and creative thinking
• Strong senses of risk controlling and management
• Sound interpersonal and communication skills
• Good problem-solving skills and negotiation techniques
• Sound knowledge and understanding of banking and IT Operations and practices
• Good in both written and spoken English
• Good presentation skills
• Excellent PC knowledge and skills
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Administrative
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

Get notified about new Assistant to Vice President jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 3 weeks ago

Kwun Tong District, Hong Kong SAR 13 hours ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 6 days ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 6 days ago

Kowloon City District, Hong Kong SAR 5 days ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 3 weeks ago

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Join to apply for the Customer Service Executive role at Brink’s Inc

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Executive role at Brink’s Inc

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
• Manage customer inquiries and service requests via phone calls and email conversations
• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
• Prepare import and export documents and handling customs declarations
• Fulfill any additional tasks assigned by the team head or manager
  
  

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
• Manage customer inquiries and service requests via phone calls and email conversations
• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
• Prepare import and export documents and handling customs declarations
• Fulfill any additional tasks assigned by the team head or manager
  
  

• Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
• Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
• Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
• Proficient in using Microsoft Word, Excel and Outlook

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Truck Transportation

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Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago

Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

Sha Tin District, Hong Kong SAR 3 weeks ago

Kowloon City District, Hong Kong SAR 4 days ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .

6 days ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.

• Manage a team of up to 20 staff members.
• Handle customer inquiries related to account opening, market information, and complaints professionally.
• Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
• Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
• Ensure proper documentation and storage of client documents.
• Manage communication with internal and external parties.
• Lead process improvements and customer service projects.
• Gather customer feedback and recommend improvements.

• Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
• Fluent in English, Mandarin (mandatory), and Cantonese.
• Proficient in Microsoft Word, Excel, and Chinese Word Processing.
• Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
• Attention to detail, mature, patient, responsible.
• Knowledge of AI is preferred.
• Immediate availability is an advantage.

• 5-day work week
• Medical scheme
• Bank holidays
• Life insurance
• Performance bonus

• Seniority level: Mid-Senior level
• Employment type: Other
• Job function: Sales and Human Resources

This job is still active and accepting applications.