194 Bank Tellers jobs in Hong Kong

Assistant Manager - Private Banking Operations

ALL-STAR AGENCY

Posted 18 days ago

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Job Description

Overview

Join a prestigious corporate bank as an Assistant Manager or Manager in Private Banking Operations and IT Compliance . This role offers a unique opportunity to enhance the bank's operational efficiency while ensuring compliance with regulatory standards in a dynamic environment. If you are passionate about operational excellence and compliance, we invite you to be part of our dedicated team!

Key Responsibilities
  • Oversee the account opening process, ensuring thorough verification of documentation, including KYC, CRS, and FATCA compliance.
  • Maintain and update the customer information system to ensure accurate and current records.
  • Manage daily AML name screening processes and conduct checks on customer information to uphold compliance standards.
  • Assist in preparing, reviewing, and updating work manuals, standard operating procedures (SOPs), and internal policies to ensure alignment with regulatory requirements.
  • Collaborate effectively with internal departments to facilitate compliance initiatives and enhance operational efficiency.
  • Participate in projects and perform ad-hoc duties assigned by management to support compliance objectives.
  • Provide guidance and training to junior staff on AML/KYC processes and best practices.
Requirements
  • Bachelor’s degree or higher in a relevant field.
  • Preference for candidates with AAMLP qualification.
  • A minimum of 5 years of experience in AML, KYC, and CDD within the Private Banking sector.
  • Knowledge of investment products and financial markets is an advantage.
  • Strong interpersonal and communication skills, with a pleasant demeanor.
  • Ability to thrive under pressure and a willingness to continuously learn.
  • Proficient in Microsoft Office applications, particularly Excel, with good typing skills in both English and Chinese.
  • Excellent command of written and spoken English and Chinese, especially Mandarin.

If you are ready to take on this exciting challenge and contribute to a leading bank’s operational and compliance efforts, please submit your CV to Raymond Cheung for a confidential discussion about this opportunity. Join a team committed to excellence in Private Banking operations and compliance!

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Assistant Manager - Private Banking Operations

Hong Kong, Hong Kong ALL-STAR AGENCY

Posted 4 days ago

Job Viewed

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Job Description

Overview

Join a prestigious corporate bank as an Assistant Manager or Manager in Private Banking Operations and IT Compliance . This role offers a unique opportunity to enhance the bank's operational efficiency while ensuring compliance with regulatory standards in a dynamic environment. If you are passionate about operational excellence and compliance, we invite you to be part of our dedicated team!

Key Responsibilities
  • Oversee the account opening process, ensuring thorough verification of documentation, including KYC, CRS, and FATCA compliance.
  • Maintain and update the customer information system to ensure accurate and current records.
  • Manage daily AML name screening processes and conduct checks on customer information to uphold compliance standards.
  • Assist in preparing, reviewing, and updating work manuals, standard operating procedures (SOPs), and internal policies to ensure alignment with regulatory requirements.
  • Collaborate effectively with internal departments to facilitate compliance initiatives and enhance operational efficiency.
  • Participate in projects and perform ad-hoc duties assigned by management to support compliance objectives.
  • Provide guidance and training to junior staff on AML/KYC processes and best practices.
Requirements
  • Bachelor’s degree or higher in a relevant field.
  • Preference for candidates with AAMLP qualification.
  • A minimum of 5 years of experience in AML, KYC, and CDD within the Private Banking sector.
  • Knowledge of investment products and financial markets is an advantage.
  • Strong interpersonal and communication skills, with a pleasant demeanor.
  • Ability to thrive under pressure and a willingness to continuously learn.
  • Proficient in Microsoft Office applications, particularly Excel, with good typing skills in both English and Chinese.
  • Excellent command of written and spoken English and Chinese, especially Mandarin.

If you are ready to take on this exciting challenge and contribute to a leading bank’s operational and compliance efforts, please submit your CV to Raymond Cheung for a confidential discussion about this opportunity. Join a team committed to excellence in Private Banking operations and compliance!

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This advertiser has chosen not to accept applicants from your region.

Contract Assistant, Private Banking (Loan Operations)

Bank of China (Hong Kong)

Posted 11 days ago

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Job Description

Contract Assistant, Private Banking (Loan Operations)

Join to apply for the Contract Assistant, Private Banking (Loan Operations) role at Bank of China (Hong Kong)

Contract Assistant, Private Banking (Loan Operations)

3 days ago Be among the first 25 applicants

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  • Handle credit documentation work, including but not limited to preparing credit documents (including Security Documents and Collateral Documents, etc.)
  • Handle legal procedures for credit facilities, verify loan preconditions and process system operations related to loan disbursement

Responsibilities

  • Handle credit documentation work, including but not limited to preparing credit documents (including Security Documents and Collateral Documents, etc.)
  • Handle legal procedures for credit facilities, verify loan preconditions and process system operations related to loan disbursement

Requirements

  • Higher Diploma Holder or above
  • Experience in handling loan disbursement documentation and system operation for private banking or corporate clients
  • Proficient in general computer applications (e.g. MS Word, Excel) and Chinese input methods
  • Proficient in written Chinese and English

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Banking, Capital Markets, and Financial Services

Referrals increase your chances of interviewing at Bank of China (Hong Kong) by 2x

Get notified about new Loan Clerk jobs in Hong Kong SAR .

Assistant Card and Loans Team Manager (HK) Assistant Loan Administration Manager - Corporate Bank AVP/VP, Loan Origination & Syndication, Greater China Review Clerk/ Coordinator (Toys & Hardgoods) (1 year contract)

Kowloon City District, Hong Kong SAR 1 month ago

Hong Kong SAR HK$12,000.00-HK$3,999.00 4 months ago

Team Assistant - Banking (Up to 25K/mth) Deputy Manager, Loans Processing (Commercial / Retail)

Kowloon City District, Hong Kong SAR 2 weeks ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 1 week ago

Hong Kong SAR HK 15,000.00-HK 16,999.00 3 weeks ago

Assistant Manager, Personal Loan (Product Development) Administration Officer, Asia (contractor) Executive Assistant (Banking and Finance - Maternity Leave Contract) Aug to Dec 2025 Administrator - KYC / CDD | Client support

Hong Kong SAR HK 8,067.50-HK 8,067.50 2 days ago

Assistant Manager /Operation Officer (Loans Division)

Hong Kong SAR HK 16,000.00-HK 17,999.00 1 week ago

Assistant Vice President - Loans Agency Operations (Kowloon)

Kowloon City District, Hong Kong SAR 3 hours ago

Hong Kong SAR HK 14,000.00-HK 18,000.00 5 months ago

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Contract Assistant, Private Banking (Loan Operations)

Hong Kong, Hong Kong Bank of China (Hong Kong)

Posted 16 days ago

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Job Description

Contract Assistant, Private Banking (Loan Operations)

Join to apply for the Contract Assistant, Private Banking (Loan Operations) role at Bank of China (Hong Kong)

Contract Assistant, Private Banking (Loan Operations)

3 days ago Be among the first 25 applicants

Join to apply for the Contract Assistant, Private Banking (Loan Operations) role at Bank of China (Hong Kong)

Get AI-powered advice on this job and more exclusive features.

  • Handle credit documentation work, including but not limited to preparing credit documents (including Security Documents and Collateral Documents, etc.)
  • Handle legal procedures for credit facilities, verify loan preconditions and process system operations related to loan disbursement
Responsibilities
  • Handle credit documentation work, including but not limited to preparing credit documents (including Security Documents and Collateral Documents, etc.)
  • Handle legal procedures for credit facilities, verify loan preconditions and process system operations related to loan disbursement
Requirements
  • Higher Diploma Holder or above
  • Experience in handling loan disbursement documentation and system operation for private banking or corporate clients
  • Proficient in general computer applications (e.g. MS Word, Excel) and Chinese input methods
  • Proficient in written Chinese and English
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Banking, Capital Markets, and Financial Services

Referrals increase your chances of interviewing at Bank of China (Hong Kong) by 2x

Get notified about new Loan Clerk jobs in Hong Kong SAR .

Assistant Card and Loans Team Manager (HK) Assistant Loan Administration Manager - Corporate Bank AVP/VP, Loan Origination & Syndication, Greater China Review Clerk/ Coordinator (Toys & Hardgoods) (1 year contract)

Kowloon City District, Hong Kong SAR 1 month ago

Hong Kong SAR HK$12,000.00-HK$3,999.00 4 months ago

Team Assistant - Banking (Up to 25K/mth) Deputy Manager, Loans Processing (Commercial / Retail)

Kowloon City District, Hong Kong SAR 2 weeks ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 1 week ago

Hong Kong SAR HK 15,000.00-HK 16,999.00 3 weeks ago

Assistant Manager, Personal Loan (Product Development) Administration Officer, Asia (contractor) Executive Assistant (Banking and Finance - Maternity Leave Contract) Aug to Dec 2025 Administrator - KYC / CDD | Client support

Hong Kong SAR HK 8,067.50-HK 8,067.50 2 days ago

Assistant Manager /Operation Officer (Loans Division)

Hong Kong SAR HK 16,000.00-HK 17,999.00 1 week ago

Assistant Vice President - Loans Agency Operations (Kowloon)

Kowloon City District, Hong Kong SAR 3 hours ago

Hong Kong SAR HK 14,000.00-HK 18,000.00 5 months ago

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Project Manager - Application Operations (Banking)

Michael Page

Posted 11 days ago

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Job Description

Project Manager - Application Operations (Banking)

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Project Manager - Application Operations (Banking)

3 days ago Be among the first 25 applicants

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  • Diverse and Impactful Responsibilities Across Project and Portfolio Management
  • Strong Career Development in a Structured and Stable Environment


  • Diverse and Impactful Responsibilities Across Project and Portfolio Management
  • Strong Career Development in a Structured and Stable Environment


About Our Client

Our Client is one of the most leading top-tier IT consulting firms within the Technology industry, offering innovative solutions to clients. Known for its robust project portfolio and commitment to excellence, the company provides opportunities for professional growth.

Job Description

As a Project Manager - Application Operations (Banking), your main responsibilities will include:

  • Managing the end-to-end delivery of application operations projects within the banking sector.
  • Leading and managing multiple concurrent business/technology initiatives, total portfolio size approximately HKD 5M-8M.
  • Ensuring projects are completed on time, within scope, and budget.
  • Coordinating with cross-functional teams to resolve technical challenges.
  • Monitoring project progress and preparing detailed reports for stakeholders.
  • Overseeing risk management and implementing mitigation strategies.
  • Ensuring compliance with industry standards and company policies.
  • Collaborating with banking clients to understand and meet their application needs.
  • Providing leadership and direction to project teams in Hong Kong.


The Successful Applicant

A successful Project Manager - Application Operations (Banking) should have:

  • Strong understanding of end-to-end system interfaces and technical solution design.
  • Ability to create and interpret architecture diagrams and business process flows.
  • Proven experience in project management, particularly in application operations.
  • Familiarity with the banking sector and its operational processes.
  • Strong problem-solving and decision-making skills.
  • Excellent communication and stakeholder management abilities.
  • Proficiency in relevant project management tools and methodologies.
  • A degree in a relevant field such as IT, Business, or similar areas.


What's on Offer

  • A competitive monthly salary.
  • 10% gratuity upon successful completion of the contract.
  • Opportunity to work on high-impact projects in the Technology industry.
  • Exposure to the banking sector in Hong Kong.
  • A collaborative and professional work environment.


If you are ready to take on this exciting role as an Project Manager - Application Operations (Banking), we encourage you to apply now!

Contact: Christy Chan

Quote job ref: JN- Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology and Engineering
  • Industries IT Services and IT Consulting, Computer and Network Security, and Software Development

Referrals increase your chances of interviewing at Michael Page by 2x

Get notified about new Project Manager jobs in Hong Kong SAR .

Project Manager (Consulting) - Organization & Productivity Management Technical Project Manager (Exchange/Trading Platform) Project Manager (Programme and Project Management) PMO Analyst - Digital Projects (Up to 65K/mth) CRM MarTech Project Manager (User Acquisition Focus) Project Management Office Management Trainee Chief Project Manager / Senior Project Manager (Programme and Project Management – Project Lead) Project Manager, Global Fulfilment Programs( Supply Chain/ Distribution Centre)

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Project Manager - Application Operations (Banking)

Hong Kong, Hong Kong Michael Page

Posted 4 days ago

Job Viewed

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Job Description

Project Manager - Application Operations (Banking)

Join to apply for the Project Manager - Application Operations (Banking) role at Michael Page

Project Manager - Application Operations (Banking)

3 days ago Be among the first 25 applicants

Join to apply for the Project Manager - Application Operations (Banking) role at Michael Page

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  • Diverse and Impactful Responsibilities Across Project and Portfolio Management
  • Strong Career Development in a Structured and Stable Environment
  • Diverse and Impactful Responsibilities Across Project and Portfolio Management
  • Strong Career Development in a Structured and Stable Environment
About Our Client
Our Client is one of the most leading top-tier IT consulting firms within the Technology industry, offering innovative solutions to clients. Known for its robust project portfolio and commitment to excellence, the company provides opportunities for professional growth.
Job Description
As a Project Manager - Application Operations (Banking), your main responsibilities will include:
  • Managing the end-to-end delivery of application operations projects within the banking sector.
  • Leading and managing multiple concurrent business/technology initiatives, total portfolio size approximately HKD 5M-8M.
  • Ensuring projects are completed on time, within scope, and budget.
  • Coordinating with cross-functional teams to resolve technical challenges.
  • Monitoring project progress and preparing detailed reports for stakeholders.
  • Overseeing risk management and implementing mitigation strategies.
  • Ensuring compliance with industry standards and company policies.
  • Collaborating with banking clients to understand and meet their application needs.
  • Providing leadership and direction to project teams in Hong Kong.
The Successful Applicant
A successful Project Manager - Application Operations (Banking) should have:
  • Strong understanding of end-to-end system interfaces and technical solution design.
  • Ability to create and interpret architecture diagrams and business process flows.
  • Proven experience in project management, particularly in application operations.
  • Familiarity with the banking sector and its operational processes.
  • Strong problem-solving and decision-making skills.
  • Excellent communication and stakeholder management abilities.
  • Proficiency in relevant project management tools and methodologies.
  • A degree in a relevant field such as IT, Business, or similar areas.
What's on Offer
  • A competitive monthly salary.
  • 10% gratuity upon successful completion of the contract.
  • Opportunity to work on high-impact projects in the Technology industry.
  • Exposure to the banking sector in Hong Kong.
  • A collaborative and professional work environment.
If you are ready to take on this exciting role as an Project Manager - Application Operations (Banking), we encourage you to apply now!
Contact: Christy Chan
Quote job ref: JN- Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology and Engineering
  • Industries IT Services and IT Consulting, Computer and Network Security, and Software Development

Referrals increase your chances of interviewing at Michael Page by 2x

Get notified about new Project Manager jobs in Hong Kong SAR .

Project Manager (Consulting) - Organization & Productivity Management Technical Project Manager (Exchange/Trading Platform) Project Manager (Programme and Project Management) PMO Analyst - Digital Projects (Up to 65K/mth) CRM MarTech Project Manager (User Acquisition Focus) Project Management Office Management Trainee Chief Project Manager / Senior Project Manager (Programme and Project Management – Project Lead) Project Manager, Global Fulfilment Programs( Supply Chain/ Distribution Centre)

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Asia Private Banking Investment Operations - Operations Service Delivery Associate

JPMorganChase

Posted 17 days ago

Job Viewed

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Job Description

Asia Private Banking Investment Operations - Operations Service Delivery Associate

Join to apply for the Asia Private Banking Investment Operations - Operations Service Delivery Associate role at JPMorganChase.

Overview

Join us to be part of the Private Banking Operations team in Hong Kong, focused on ensuring the Private Banking business in Asia scales in a controlled manner through collaboration with business and control partners and operational teams. From our offices in Hong Kong and Singapore, J.P. Morgan’s Asia Private Bank serves the complex wealth management needs of ultra-high net worth clients in countries across the region.

Responsibilities
  • Provide first class client experiences through supporting the business on all operational matters.
  • Take ownership of issues and exceptions and bring them to a logical conclusion.
  • Ensure controls are executed in a timely and accurate manner.
  • Utilize metrics to measure the performance of service providers.
  • Leverage data and trends to identify process weaknesses and gaps in controls.
  • Identify and drive process improvement / automation initiatives and efficiency opportunities with the respective Ops teams, leveraging Intelligent Automation tools.
Qualifications, Capabilities, And Skills
  • Bachelor’s Degree in Banking and Finance or other relevant disciplines
  • Minimum of 3 years of operations experience with knowledge across product and processes within Private Bank
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset)
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously
  • Must be highly disciplined, a self-starter, adaptable to learn new tasks and understand the details of a process
  • Strong ownership with ability to operate in a flexible, dynamic environment where creative and strategic thinking are required to drive solutions, initiatives, and projects
  • Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues
Preferred Qualifications, Capabilities, And Skills
  • Knowledge of Temenos will be an added advantage
  • Knowledge of Tableau and Alteryx CORE certification is a plus
  • Client facing experience is desirable
About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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Asia Private Banking Investment Operations - Operations Service Delivery Associate

Hong Kong, Hong Kong JPMorganChase

Posted 17 days ago

Job Viewed

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Job Description

Asia Private Banking Investment Operations - Operations Service Delivery Associate

Join to apply for the Asia Private Banking Investment Operations - Operations Service Delivery Associate role at JPMorganChase.

Overview

Join us to be part of the Private Banking Operations team in Hong Kong, focused on ensuring the Private Banking business in Asia scales in a controlled manner through collaboration with business and control partners and operational teams. From our offices in Hong Kong and Singapore, J.P. Morgan’s Asia Private Bank serves the complex wealth management needs of ultra-high net worth clients in countries across the region.

Responsibilities
  • Provide first class client experiences through supporting the business on all operational matters.
  • Take ownership of issues and exceptions and bring them to a logical conclusion.
  • Ensure controls are executed in a timely and accurate manner.
  • Utilize metrics to measure the performance of service providers.
  • Leverage data and trends to identify process weaknesses and gaps in controls.
  • Identify and drive process improvement / automation initiatives and efficiency opportunities with the respective Ops teams, leveraging Intelligent Automation tools.
Qualifications, Capabilities, And Skills
  • Bachelor’s Degree in Banking and Finance or other relevant disciplines
  • Minimum of 3 years of operations experience with knowledge across product and processes within Private Bank
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset)
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously
  • Must be highly disciplined, a self-starter, adaptable to learn new tasks and understand the details of a process
  • Strong ownership with ability to operate in a flexible, dynamic environment where creative and strategic thinking are required to drive solutions, initiatives, and projects
  • Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues
Preferred Qualifications, Capabilities, And Skills
  • Knowledge of Temenos will be an added advantage
  • Knowledge of Tableau and Alteryx CORE certification is a plus
  • Client facing experience is desirable
About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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Associate/Analyst, Service Delivery Manager (Vendor Management), Consumer Banking Group Operations

DBS Bank

Posted 10 days ago

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Job Description

Associate/Analyst, Sevice Delivery Manager (Vendor Management), Consumer Banking Group Operations

Join to apply for the Associate/Analyst, Sevice Delivery Manager (Vendor Management), Consumer Banking Group Operations role at DBS Bank

Associate/Analyst, Sevice Delivery Manager (Vendor Management), Consumer Banking Group Operations

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Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Responsibilities

  • Oversee to ensure Outsourcing Service activities of the section are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract, etc
  • Oversee to ensure end to end OSP processes are efficiency and effectively to meet the agreed SLA. Consistently evaluate and assessment for opportunities of process and productivity improvement
  • Keep abreast of business developments and banking practices, regulatory guidelines, risk controls and monitor implementation of all activities and projects/initiatives such as business continuity management, operational procedures, policies and guidelines, specific and job-related training, contract renewal, change request, system enhancement, etc
  • Primary contact point to effectively communicate with internal departments, outsourcing service providers, regional Ops on relevant inquiries, matters or complaints
  • Assist the section/department head to develop action plan to improve productivity and make constructive recommendation for procedure/process improvement and application of technology to enhance operational efficiency and minimize operational risk
  • Assist section/department head to prepare and to conduct/ present in management and OSP meeting whenever necessary
  • Adhere, provide guidance and ensure subordinates comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc. pertaining to OSP

Requirements

  • University Graduate or above
  • At least 5 years of banking operations working experience and/or at least 3 years of outsourcing service provider related working experience
  • Conversant and engagement with the OSP requirements and rules
  • Good knowledge of Outsourcing Service Provider
  • Excellent leadership and management capabilities
  • Self-motivated with strong analytical mind and creative thinking
  • Strong senses of risk controlling and management
  • Sound interpersonal and communication skills
  • Good problem-solving skills and negotiation techniques
  • Sound knowledge and understanding of banking and IT Operations and practices
  • Good in both written and spoken English
  • Good presentation skills
  • Excellent PC knowledge and skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

We regret only shortlisted candidates will be notified.

  • en

Primary Location

Hong Kong-Two Harbour Square

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Aug 26, 2025, 5:00:00 PM

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Banking, Financial Services, and Investment Banking

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Associate/Analyst, Service Delivery Manager (Vendor Management), Consumer Banking Group Operations

Kowloon, Kowloon DBS Bank

Posted 3 days ago

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Job Description

Associate/Analyst, Sevice Delivery Manager (Vendor Management), Consumer Banking Group Operations

Join to apply for the Associate/Analyst, Sevice Delivery Manager (Vendor Management), Consumer Banking Group Operations role at DBS Bank

Associate/Analyst, Sevice Delivery Manager (Vendor Management), Consumer Banking Group Operations

15 hours ago Be among the first 25 applicants

Join to apply for the Associate/Analyst, Sevice Delivery Manager (Vendor Management), Consumer Banking Group Operations role at DBS Bank

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Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Key Responsibilities

  • Oversee to ensure Outsourcing Service activities of the section are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract, etc
  • Oversee to ensure end to end OSP processes are efficiency and effectively to meet the agreed SLA. Consistently evaluate and assessment for opportunities of process and productivity improvement
  • Keep abreast of business developments and banking practices, regulatory guidelines, risk controls and monitor implementation of all activities and projects/initiatives such as business continuity management, operational procedures, policies and guidelines, specific and job-related training, contract renewal, change request, system enhancement, etc
  • Primary contact point to effectively communicate with internal departments, outsourcing service providers, regional Ops on relevant inquiries, matters or complaints
  • Assist the section/department head to develop action plan to improve productivity and make constructive recommendation for procedure/process improvement and application of technology to enhance operational efficiency and minimize operational risk
  • Assist section/department head to prepare and to conduct/ present in management and OSP meeting whenever necessary
  • Adhere, provide guidance and ensure subordinates comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc. pertaining to OSP
Requirements
  • University Graduate or above
  • At least 5 years of banking operations working experience and/or at least 3 years of outsourcing service provider related working experience
  • Conversant and engagement with the OSP requirements and rules
  • Good knowledge of Outsourcing Service Provider
  • Excellent leadership and management capabilities
  • Self-motivated with strong analytical mind and creative thinking
  • Strong senses of risk controlling and management
  • Sound interpersonal and communication skills
  • Good problem-solving skills and negotiation techniques
  • Sound knowledge and understanding of banking and IT Operations and practices
  • Good in both written and spoken English
  • Good presentation skills
  • Excellent PC knowledge and skills
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
We regret only shortlisted candidates will be notified.
  • en
Primary Location
Hong Kong-Two Harbour Square
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Aug 26, 2025, 5:00:00 PM Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Banking, Financial Services, and Investment Banking

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