11 Banking Technology jobs in Hong Kong
Associate Consultant, Banking Technology
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Associate Consultant, Banking Technology role at Synpulse
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Associate Consultant, Banking Technology3 days ago Be among the first 25 applicants
Join to apply for the Associate Consultant, Banking Technology role at Synpulse
We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, Great Britain, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.
About the job:
- Analysis on the needs and issues of the client through interviews and workshops
- Process and design technical and business requirements
- Parameterise software/systems, including business modules
- Document the project into systems and processes for management review
- Close interaction with clients through regular project updates and networking
- Bachelor in Business, Computing, Engineering or Science
- Knowledge of one or multiple programming languages (Python, HTML, C++, Java)
- Internship experience in the banking, technology and/or consulting industry will be an advantage
- Understanding of SDLC will be an advantage
- Capable of applying technology principles to business
- Excellent spoken and written English
- Highly analytical and structured in problem solving; able to quickly understand complex situations
- Good presentation and communication skills with clients and colleagues
- Possess an entrepreneurial spirit and team leadership skills
- Flexible working hours with part-time working models and hybrid options
- Attractive fringe benefits and salary structures in line with the market
- Modern and central office space with good public transport connections
- Can-do mentality and one-spirit culture
- Varied events and employee initiatives
- Resume
- Job references
- Qualifications (bachelor/ master diploma, etc.) with certificate of grades
- Motivation letter: Why Synpulse? Why you? Why this function?
- Recommendation letters (optional)
Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at Synpulse by 2x
Sign in to set job alerts for “Information Technology Consultant” roles.Continue with Google Continue with Google
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IT Consultant (Gov. contract, up to $30k) Digital Innovation Consultant - APAC Region Digital Innovation Consultant - APAC Region IT Helpdesk Support / System Administrator Consulting - Technology Transformation - Manager - Hong Kong Solutions Consultant, AS400 Payments firm ICT Solution Consultant, Hong Kong & Macau Information Technology Manager (Digital Experience Services) HK Technical Solutions Consultant (ManageEngine) Information Technology Manager (ITO) - (250019P)Eastern District, Hong Kong SAR 3 days ago
Manager, Infrastructure Governance, Information Technology Technical Solutions Consultant (ManageEngine)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssociate Consultant, Banking Technology
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Associate Consultant, Banking Technology role at Synpulse
Continue with Google Continue with Google
Associate Consultant, Banking Technology3 days ago Be among the first 25 applicants
Join to apply for the Associate Consultant, Banking Technology role at Synpulse
We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, Great Britain, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.
About the job:
- Analysis on the needs and issues of the client through interviews and workshops
- Process and design technical and business requirements
- Parameterise software/systems, including business modules
- Document the project into systems and processes for management review
- Close interaction with clients through regular project updates and networking
- Bachelor in Business, Computing, Engineering or Science
- Knowledge of one or multiple programming languages (Python, HTML, C++, Java)
- Internship experience in the banking, technology and/or consulting industry will be an advantage
- Understanding of SDLC will be an advantage
- Capable of applying technology principles to business
- Excellent spoken and written English
- Highly analytical and structured in problem solving; able to quickly understand complex situations
- Good presentation and communication skills with clients and colleagues
- Possess an entrepreneurial spirit and team leadership skills
- Flexible working hours with part-time working models and hybrid options
- Attractive fringe benefits and salary structures in line with the market
- Modern and central office space with good public transport connections
- Can-do mentality and one-spirit culture
- Varied events and employee initiatives
- Resume
- Job references
- Qualifications (bachelor/ master diploma, etc.) with certificate of grades
- Motivation letter: Why Synpulse? Why you? Why this function?
- Recommendation letters (optional)
Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at Synpulse by 2x
Sign in to set job alerts for “Information Technology Consultant” roles.Continue with Google Continue with Google
Continue with Google Continue with Google
IT Consultant (Gov. contract, up to $30k) Digital Innovation Consultant - APAC Region Digital Innovation Consultant - APAC Region IT Helpdesk Support / System Administrator Consulting - Technology Transformation - Manager - Hong Kong Solutions Consultant, AS400 Payments firm ICT Solution Consultant, Hong Kong & Macau Information Technology Manager (Digital Experience Services) HK Technical Solutions Consultant (ManageEngine) Information Technology Manager (ITO) - (250019P)Eastern District, Hong Kong SAR 3 days ago
Manager, Infrastructure Governance, Information Technology Technical Solutions Consultant (ManageEngine)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrConsultant/Senior Consultant - Banking Technology
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Consultant/Senior Consultant - Banking Technology role at Synpulse
1 week ago Be among the first 25 applicants
Join to apply for the Consultant/Senior Consultant - Banking Technology role at Synpulse
Get AI-powered advice on this job and more exclusive features.
We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.
About the job:
As a Consultant/Senior Consultant, Banking Technology, you will acquire first-hand consulting experience in the banking industry, build knowledge on a wide range of companies, and apply business analysis and project management best practices in a fast-paced and intellectually challenging work environment. You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.
Responsibilities:
- Business Analysis on the needs and issues of the client through interviews and workshop
- Process and design technical and business requirements
- Parameterise software/systems, including business modules
- Document the project into systems and processes for management review
- Close interaction with clients through regular project updates and networking
- Independently drive the success of a work stream by directing activities, ensuring high quality deliverables and timely submission
- Manage a team of consultants by defining meaningful work packages, managing activities, and through mentorship
- Conduct interviews and workshops with clients to translate their requirements into well formulated solutions
- Participate in business development activities including topic development, proposal preparation, sales presentations, and contract negotiation
- Bachelor in Business, Computing, Engineering or Science
- 5 years’ experience of technical Business Analysis / experience as a technical Business Analyst within Banking or Fintech
- Expert experience in Excel and data analysis including modelling and lookups
- Knowledge of Client Reporting processes is a plus
- Experience of SQL / Java is a plus
- Capable of applying technology principles to business
- Excellent spoken and written English
- Highly analytical and structured in problem solving; able to quickly understand complex situations
- Good presentation and communication skills with clients and colleagues
- Possess an entrepreneurial spirit and team leadership skills
- Flexible working hours with part-time working models and hybrid options
- Attractive fringe benefits and salary structures in line with the market
- Modern and central office space with good public transport connections
- Can-do mentality and one-spirit culture
- Varied events and employee initiatives
- Resume
- Job references
- Qualifications (bachelor/ master diploma, etc.) with certificate of grades
- Motivation letter: Why Synpulse? Why you? Why this function?
- Recommendation letters (optional)
Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Consulting, Information Technology, and Sales
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at Synpulse by 2x
Sign in to set job alerts for “Senior Consultant” roles. Apparel Senior Sourcing Manager, Strategic Sourcing Senior Consultant / Principal ConsultantWan Chai District, Hong Kong SAR 2 weeks ago
WeChat Pay - Senior Business Development ManagerEastern District, Hong Kong SAR 1 month ago
Associate/Senior Associate/Manager - Assurance - EG - Hong Kong Vice President / Director, Senior Relationship Manager, China Corporate Senior Officer to Manager (Products Innovation) Global Transaction Banking Partnerships Consultant (Singapore market) Senior Manager, Regional Partnerships and Channel Development Senior Associate/Manager/SM - FS - Assurance -Hong Kong Consultant/ Senior Consultant/ Manager - Strategy & Operations (Insurance) - Hong Kong(314329) (Senior) Consultant - Strategy & Business Design - Hong Kong(314447) Senior Manager, Business Partnering, APAC Senior Consultant, Retirement and Pension Senior Manager, Chief of Staff Office (HK) Senior Manager, Charities (Representative Offices in Mainland China) Associate/Senior Associate/Manager - Assurance - IG - Hong Kong Analyst/ Consultant/ Senior Consultant - Finance Transformation - Hong Kong(314053) Senior Consultant | Business Transformation | Hong KongWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrConsultant/Senior Consultant - Banking Technology
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Consultant/Senior Consultant - Banking Technology role at Synpulse
1 week ago Be among the first 25 applicants
Join to apply for the Consultant/Senior Consultant - Banking Technology role at Synpulse
Get AI-powered advice on this job and more exclusive features.
We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.
About the job:
As a Consultant/Senior Consultant, Banking Technology, you will acquire first-hand consulting experience in the banking industry, build knowledge on a wide range of companies, and apply business analysis and project management best practices in a fast-paced and intellectually challenging work environment. You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.
Responsibilities:
- Business Analysis on the needs and issues of the client through interviews and workshop
- Process and design technical and business requirements
- Parameterise software/systems, including business modules
- Document the project into systems and processes for management review
- Close interaction with clients through regular project updates and networking
- Independently drive the success of a work stream by directing activities, ensuring high quality deliverables and timely submission
- Manage a team of consultants by defining meaningful work packages, managing activities, and through mentorship
- Conduct interviews and workshops with clients to translate their requirements into well formulated solutions
- Participate in business development activities including topic development, proposal preparation, sales presentations, and contract negotiation
- Bachelor in Business, Computing, Engineering or Science
- 5 years’ experience of technical Business Analysis / experience as a technical Business Analyst within Banking or Fintech
- Expert experience in Excel and data analysis including modelling and lookups
- Knowledge of Client Reporting processes is a plus
- Experience of SQL / Java is a plus
- Capable of applying technology principles to business
- Excellent spoken and written English
- Highly analytical and structured in problem solving; able to quickly understand complex situations
- Good presentation and communication skills with clients and colleagues
- Possess an entrepreneurial spirit and team leadership skills
- Flexible working hours with part-time working models and hybrid options
- Attractive fringe benefits and salary structures in line with the market
- Modern and central office space with good public transport connections
- Can-do mentality and one-spirit culture
- Varied events and employee initiatives
- Resume
- Job references
- Qualifications (bachelor/ master diploma, etc.) with certificate of grades
- Motivation letter: Why Synpulse? Why you? Why this function?
- Recommendation letters (optional)
Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Consulting, Information Technology, and Sales
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at Synpulse by 2x
Sign in to set job alerts for “Senior Consultant” roles. Apparel Senior Sourcing Manager, Strategic Sourcing Senior Consultant / Principal ConsultantWan Chai District, Hong Kong SAR 2 weeks ago
WeChat Pay - Senior Business Development ManagerEastern District, Hong Kong SAR 1 month ago
Associate/Senior Associate/Manager - Assurance - EG - Hong Kong Vice President / Director, Senior Relationship Manager, China Corporate Senior Officer to Manager (Products Innovation) Global Transaction Banking Partnerships Consultant (Singapore market) Senior Manager, Regional Partnerships and Channel Development Senior Associate/Manager/SM - FS - Assurance -Hong Kong Consultant/ Senior Consultant/ Manager - Strategy & Operations (Insurance) - Hong Kong(314329) (Senior) Consultant - Strategy & Business Design - Hong Kong(314447) Senior Manager, Business Partnering, APAC Senior Consultant, Retirement and Pension Senior Manager, Chief of Staff Office (HK) Senior Manager, Charities (Representative Offices in Mainland China) Associate/Senior Associate/Manager - Assurance - IG - Hong Kong Analyst/ Consultant/ Senior Consultant - Finance Transformation - Hong Kong(314053) Senior Consultant | Business Transformation | Hong KongWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrGlobal Investment Banking - Technology, Media, and Telecom - Analyst/Associate - Korean Speaking
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Global Investment Banking - Technology, Media, and Telecom - Analyst/Associate - Korean Speaking role at JPMorgan Chase .
Exciting opportunity to join our Technology, Media, and Telecom banking team!
As a seasoned Investment Banking professional, you’ll have experience developing strong relationships with corporates and financial institution clients and working across different products. You’ll work on deals and transactions across the spectrum of our banking products, including mergers & acquisitions, divestitures, restructurings, loans, and equity and debt capital raises. This role is based in Hong Kong within the TMT banking team.
Job Responsibilities- Work with senior bankers in originating, structuring, and executing financing and advisory transactions across various products including M&As, IPOs, bonds, loans, and structured products.
- Develop content in marketing/execution materials for maximum client impact.
- Create financial models and detailed valuation analyses for pitches and projects.
- Interact with senior team members and client management teams to execute transactions, identifying and managing all risks involved.
- Guide, review, and coordinate the analytic work of junior bankers to advance marketing and execution processes.
- Liaise with internal and external parties on transactions (e.g., lawyers, accountants, counterparties).
- Provide leadership and mentorship to junior bankers and research analysts.
- Lead client negotiations, Q&A processes, and management interviews.
- Bachelor’s degree or equivalent in Finance, Economics, or a related field from a top-tier institution.
- Prior experience in an investment banking front office or related role.
- Fluency in Korean to liaise with Korean-speaking stakeholders.
- Strong accounting, finance, quantitative, and business writing skills.
- Ability to manage multiple projects with excellent analytical and decision-making skills.
- Understanding of transaction cycles and execution-oriented mindset.
- Effective communication skills to interact with senior professionals, clients, and stakeholders.
- Self-motivated, independent worker in a fast-paced, team environment.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to clients worldwide. We value diversity and inclusion, and are an equal opportunity employer.
About The TeamOur Commercial & Investment Bank provides banking, markets, securities services, and payments services across more than 100 countries.
#J-18808-LjbffrGlobal Investment Banking - Technology, Media, and Telecom - Analyst/Associate - Korean Speaking
Posted 15 days ago
Job Viewed
Job Description
Join to apply for the Global Investment Banking - Technology, Media, and Telecom - Analyst/Associate - Korean Speaking role at JPMorgan Chase .
Exciting opportunity to join our Technology, Media, and Telecom banking team!
As a seasoned Investment Banking professional, you’ll have experience developing strong relationships with corporates and financial institution clients and working across different products. You’ll work on deals and transactions across the spectrum of our banking products, including mergers & acquisitions, divestitures, restructurings, loans, and equity and debt capital raises. This role is based in Hong Kong within the TMT banking team.
Job Responsibilities- Work with senior bankers in originating, structuring, and executing financing and advisory transactions across various products including M&As, IPOs, bonds, loans, and structured products.
- Develop content in marketing/execution materials for maximum client impact.
- Create financial models and detailed valuation analyses for pitches and projects.
- Interact with senior team members and client management teams to execute transactions, identifying and managing all risks involved.
- Guide, review, and coordinate the analytic work of junior bankers to advance marketing and execution processes.
- Liaise with internal and external parties on transactions (e.g., lawyers, accountants, counterparties).
- Provide leadership and mentorship to junior bankers and research analysts.
- Lead client negotiations, Q&A processes, and management interviews.
- Bachelor’s degree or equivalent in Finance, Economics, or a related field from a top-tier institution.
- Prior experience in an investment banking front office or related role.
- Fluency in Korean to liaise with Korean-speaking stakeholders.
- Strong accounting, finance, quantitative, and business writing skills.
- Ability to manage multiple projects with excellent analytical and decision-making skills.
- Understanding of transaction cycles and execution-oriented mindset.
- Effective communication skills to interact with senior professionals, clients, and stakeholders.
- Self-motivated, independent worker in a fast-paced, team environment.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to clients worldwide. We value diversity and inclusion, and are an equal opportunity employer.
About The TeamOur Commercial & Investment Bank provides banking, markets, securities services, and payments services across more than 100 countries.
#J-18808-LjbffrManaging Director- Corporate, Financial & Technology Communications Consultancy (HONG KONG)
Posted 10 days ago
Job Viewed
Job Description
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Genesis Partners
I advise companies on how to build and scale public relations, corporate & public affairs, investor relations, ESG, digital and integrated marketing…Managing Director- Corporate, Financial & Technology Communications Consultancy (HONG KONG)
About the role
A leading strategic communications consultancy firm is currently seeking a talented Managing Director to cover Hong Kong & Greater China. This role will lead the firm helping drive the development of this cutting-edge integrated communications consultancy across Greater China. With a renowned reputation in corporate communications, financial communications and integrated communications advisory with a growing global presence.
The ideal candidate will have experience driving communications practices within Financial services, Technology and/ or Corporate Affairs etc. In addition, the applicant should have the ability to thrive in a fast-paced work environment with a commercial mindset, knowing how to hunt "new business" and "farm" existing clients. Additionally, providing counsel to clients, and building strong teams.
Key Responsibilities:
- Lead P&L responsibilities and advance the firm's Public Relations offering alongside it's other advisory practices
- Lead client development and new business initiatives for listed and non-listed companies across PR, social, and thought leadership
- Serve as day-to-day contact for some of the firm's largest clients in local and regional markets
- Manage team leads on client projects, ensuring timely and high-quality deliverables across Greater China
- Advise clients on critical issues, brand reputation and challenging financial situations
- Create innovative communication strategies and plans to drive client business growth
- Develop and manage the firm's media relations and media database
About the Candidate
- University degree in Public Relations, Media Studies or Finance
- Minimum 10-15 + years of experience in corporate public relations, or investor relations
- Experience working with clients in financial services and technology is also is a MUST.
- Excellent written, verbal communication, presentation, and organizational skills
- Solution-oriented mindset with the ability to think and write creatively and strategically
- Proficiency in written and spoken ENGLISH and CHINESE is a must as this role has both global and regional elements.
- Strong interpersonal skills with a collaborative and creative spirit
Interested? Contact me directly- Please note that Genesis Partners can only respond to those candidates that we feel genuinely meet the criteria.
Seniority level- Seniority level Director
- Employment type Full-time
- Job function Public Relations, Business Development, and Consulting
- Industries Public Relations and Communications Services, Financial Services, and Business Consulting and Services
Referrals increase your chances of interviewing at Genesis Partners by 2x
Get notified about new Managing Director Technology jobs in Hong Kong, Hong Kong SAR .
Associate/Vice President Telecom and TechnologyWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Banking technology Jobs in Hong Kong !
Managing Director- Corporate, Financial & Technology Communications Consultancy (HONG KONG)
Posted 14 days ago
Job Viewed
Job Description
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Genesis Partners
I advise companies on how to build and scale public relations, corporate & public affairs, investor relations, ESG, digital and integrated marketing…Managing Director- Corporate, Financial & Technology Communications Consultancy (HONG KONG)
About the role
A leading strategic communications consultancy firm is currently seeking a talented Managing Director to cover Hong Kong & Greater China. This role will lead the firm helping drive the development of this cutting-edge integrated communications consultancy across Greater China. With a renowned reputation in corporate communications, financial communications and integrated communications advisory with a growing global presence.
The ideal candidate will have experience driving communications practices within Financial services, Technology and/ or Corporate Affairs etc. In addition, the applicant should have the ability to thrive in a fast-paced work environment with a commercial mindset, knowing how to hunt "new business" and "farm" existing clients. Additionally, providing counsel to clients, and building strong teams.
Key Responsibilities:
- Lead P&L responsibilities and advance the firm's Public Relations offering alongside it's other advisory practices
- Lead client development and new business initiatives for listed and non-listed companies across PR, social, and thought leadership
- Serve as day-to-day contact for some of the firm's largest clients in local and regional markets
- Manage team leads on client projects, ensuring timely and high-quality deliverables across Greater China
- Advise clients on critical issues, brand reputation and challenging financial situations
- Create innovative communication strategies and plans to drive client business growth
- Develop and manage the firm's media relations and media database
About the Candidate
- University degree in Public Relations, Media Studies or Finance
- Minimum 10-15 + years of experience in corporate public relations, or investor relations
- Experience working with clients in financial services and technology is also is a MUST.
- Excellent written, verbal communication, presentation, and organizational skills
- Solution-oriented mindset with the ability to think and write creatively and strategically
- Proficiency in written and spoken ENGLISH and CHINESE is a must as this role has both global and regional elements.
- Strong interpersonal skills with a collaborative and creative spirit
Interested? Contact me directly- Please note that Genesis Partners can only respond to those candidates that we feel genuinely meet the criteria.
Seniority level- Seniority level Director
- Employment type Full-time
- Job function Public Relations, Business Development, and Consulting
- Industries Public Relations and Communications Services, Financial Services, and Business Consulting and Services
Referrals increase your chances of interviewing at Genesis Partners by 2x
Get notified about new Managing Director Technology jobs in Hong Kong, Hong Kong SAR .
Associate/Vice President Telecom and TechnologyWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Officer, Customer Centre, Technology & Operations (Phone banking)
Posted 10 days ago
Job Viewed
Job Description
Job Description - Senior Officer, Customer Centre, Technology & Operations (Phone banking) (21000AS)
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Provide one-stop service to credit card customers by handling phone enquiries and processing applications to enhance customer experience.
- Implement customer retention programs and identify cross-selling opportunities proactively.
- Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements.
Requirements
- Post secondary or above, preferably degree holder in any disciplines.
- Experience in call centre or banking industry, good knowledge of credit card operations and banking services is an advantage.
- Customer-focused with excellent communication and interpersonal skills.
- Able to work in shifts on weekends and public holidays.
- Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage.
- Candidates with more experience will be considered as Senior Customer Service Executive.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Primary LocationHong Kong
JobCustomer Service
Job PostingOct 25, 2021, 10:26:48 AM
#J-18808-LjbffrSenior Officer, Customer Centre, Technology & Operations (Phone banking)
Posted 11 days ago
Job Viewed
Job Description
Job Description - Senior Officer, Customer Centre, Technology & Operations (Phone banking) (21000AS)
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Provide one-stop service to credit card customers by handling phone enquiries and processing applications to enhance customer experience.
- Implement customer retention programs and identify cross-selling opportunities proactively.
- Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements.
Requirements
- Post secondary or above, preferably degree holder in any disciplines.
- Experience in call centre or banking industry, good knowledge of credit card operations and banking services is an advantage.
- Customer-focused with excellent communication and interpersonal skills.
- Able to work in shifts on weekends and public holidays.
- Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage.
- Candidates with more experience will be considered as Senior Customer Service Executive.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Primary LocationHong Kong
JobCustomer Service
Job PostingOct 25, 2021, 10:26:48 AM
#J-18808-Ljbffr