Customer Service Associate/Executive
Posted today
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Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 2-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle Bus Service
- Employee Assistance Program (EAP)
- Staff Activities
(Data received will be kept confidential and used for processing application only.) Seniority level
- Seniority level Executive
- Employment type Full-time
- Job function Customer Service
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Executive” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Care Advisor (English Speaking) Senior Customer Service Officer - FMCG/ConsumerSha Tin District, Hong Kong SAR 2 weeks ago
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#J-18808-LjbffrAPAC Banking Summer Analyst - Hong Kong
Posted 5 days ago
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Job Description
Are you ready to launch your career in a global and growing bank? At Wells Fargo, we provide a dynamic environment that empowers you to shape our tomorrow. If you are driven to contribute to building the bank of tomorrow, then Wells Fargo could be where your aspirations soar to unprecedented heights. We excel with you, evolve together, and build a bright future.
We know that this pivotal moment in your journey is not just about choosing a career path - it is about embracing boundless ambition and unlocking extraordinary opportunities. Your hunger for success, unwavering dedication, and intellect align to chart an exceptional course towards a future that knows no limits. At Wells Fargo, we are guided by excellence and driven by you.
A career at Wells Fargo demands commitment, academic excellence, and remarkable interpersonal finesse. Challenges will arise, but the rewards are abundant. With us, you'll have the autonomy to set your own pace and the freedom to achieve greatness, limited only by the expanse of your own ambition.
Join us now and unlock boundless opportunities. Our intern opportunities are wide open, spanning across Hong Kong and Singapore. Seize this moment, shape your future, and embark on an extraordinary journey with us at Wells Fargo.
**Summer Analyst Program 2026**
The program duration is 10 weeks starting in June 2026 and is designed to provide you with the unique opportunity to discover our Corporate and Investment Banking business, culture, and how we collaborate to deliver solutions for our clients.
The program combines structured classroom and online learning to build technical expertise and core professional competencies to boost your career development along with real exposure to on-the-job experience.
Excel with us and evolve together as you gain access to mentors who are experts in their field, a dedicated peer system in support of meaningful collaboration, and networking opportunities - all designed to shape our tomorrow and build a bright future for you.
**Banking and Capital Markets ("BCM") Overview**
The BCM team sits within Wells Fargo's Corporate and Investment Bank and is dedicated to understanding the unique competitive and operating environments of our clients. Combining strong relationships and industry knowledge with superior capital markets and advisory capabilities, our team excels in delivering exceptional execution. BCM is organized across coverage and product teams, covering Corporate Banking, Financial Institutions, among others.
Join us to shape our tomorrow and build a bright future with Wells Fargo.
**Coverage Teams**
Provides a full range of services to clients across the following client types:
+ Corporate Banking
+ Financial Institutions
**Product Teams**
Provides a full range of execution capabilities and services to clients in the following products:
+ Debt Capital Markets and Advisory
+ Loan Syndications, Portfolio Management & Underwriting
+ Merger and Acquisition
**Required**
+ Penultimate year undergraduate studying towards completing a Bachelor's degree, with an expected graduation between January 2027 and June 2027
+ Demonstrable interest in Finance through work experience or extra-curricular achievement
+ A record of academic excellence
+ Ability to communicate effectively with clients and/ or stakeholders across geographies/levels both internally and externally
+ Have the relevant right to work in Hong Kong
**Desired**
+ A personality that is engaging, flexible, organized, conscientious, proactive, & detail-oriented
+ An ability to prioritize work, meet deadlines & achieve goals, all whilst working in a dynamic & complex environment
+ Ability to quickly evaluate and solve analytical problems, with a basic understanding of mathematical principles
+ Knowledge of another Asian language other than English. (Chinese, Japanese, Korean etc.).
+ Sense of personal accountability & urgency for achieving results
+ Experience using Microsoft Office suite of products
**Posting End Date:**
29 Sep 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
Customer Service Executive (Electrical & Electronics Technology)
Posted 22 days ago
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Job Description
12 months ago Be among the first 25 applicants
Company Description
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description
- Handle incoming email and phone enquiries
- Prepare proposal, quotation, and agreement for customers
- Provide technical solution to customers
- Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
- Maintain good relationship with customers
- Work closely with frontlines to explore new business
- Monitor test status and keep testing record for key customers
- Provide regulation update and recommendations to customers
- Ensure quality and accuracy of work
- Handle ad-hoc tasks from team leader
- Holder of higher diploma or above in chemistry related discipline (Candidate from non-chemistry background with laboratory experiences will also be considered)
- With Customer Service relevant work experience is of an advantage
- Good communication skills
- Good command of both written and spoken English and Chinese (including Mandarin)
- Good computer knowledge of MS Excel, Word and PowerPoint
- Project Management skill is of an advantage
- Proactive, responsible and able to work independently
- Able to learn and work under pressure
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Customer Service
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Get notified about new Customer Service Executive jobs in Fanling, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Care Advisor (English Speaking) Senior Customer Service Officer - FMCG/ConsumerSha Tin District, Hong Kong SAR 2 weeks ago
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#J-18808-Ljbffr(Senior) Customer Service Officer (MPF Contribution Team)
Posted 1 day ago
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(Senior) Customer Service Officer (MPF Contribution Team) at HKT Enterprise Solutions
Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries. Plan and suggest the strategy to deal with complicated and complaint cases. Execute the solution with call agents or may require calling the complainants. Assist to manage a call centre sub-team, especially to monitor the answering quality and to provide necessary one-on-one coaching / one to all communication. Other special tasks as assigned from Manager.
To succeed in this role:- University graduate or at least diploma level with pension and finance experience
- At least 2 years of MPF client service experience, both in employer and member level
- Strong MPF and related knowledge
- Good communication and presentation skills and frontline experience, especially in handling of complaint and demanding customers
- Familiar with checking customer profile with back-office system
- Fluent in English and Mandarin
- 14 days AL
- 17 days Public Holidays
- Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave
- MPF / ORSO contribution
- Discretionary Bonus
- Scholarship for further studies
- Life insurance and medical benefits
- Family health benefits
- Free access to the company's amenities
- Entry level
- Full-time
- Customer Service
- Industries: Consumer Services and Insurance
CUSTOMER SERVICE - shipping / forwarder / logistics / container feeder (Sheung Wan/5 days work)
Posted today
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Job Description
Position: CUSTOMER SERVICE - shipping / forwarder / logistics / container feeder (Sheung Wan / 5 days work) at JPC Corporation .
Responsibilities- Responsible for customer inquiry, booking, pricing quotation and follow up on routing orders
- Build and enhance relationship with existing customers and potential new customers
- Able to handle customer enquiry, coordination with clients and factory
- Provide internal support to the sales team
- Report to Sales Manager
- Tertiary education preferably in Logistics / Transportation / Business / Supply Chain Management or equivalent
- 1+ years work experience in shipping / forwarders / logistics / feeders companies
- An advantage if experience in customer service / operation / sales supporting or related
- Proficient in written and spoken English, Chinese and Mandarin is preferred
- Good computer knowledge in MS Office
- Strong communicator and presenter, self motivated, team player, out-going and aggressive
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Distribution
- Industries: Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Packaging and Containers Manufacturing
- Annual leave: 12 days
- Birthday leave
- Medical insurance
- Work-life balance
Please attach your CV with salary expected to
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