What Jobs are available for Branch Management in Hong Kong?

Showing 155 Branch Management jobs in Hong Kong

Senior Branch Operations Management Manager

$600000 - $1200000 Y HSBC

Posted today

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Job Description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 250 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high caliber professional to join our department as Senior Branch Operations Management Manager, reporting to Head of Service and Operation.

Principal responsibilities:

  • Plan and execute procedures related to Branch network to identify improvement opportunities for streamlining, Branch operations improvement and controls
  • Manage daily branch operation and operational risk with effective measures in place to ensure adherence to Group and local standards
  • Execute measures in support of Anti-Money Laundering, Sanctions, Anti-Bribery & Corruption and Financial Crime Risk policies and ensure implementation excellence
  • Responsible for driving remedial actions from periodic assessments, internal and external audits
  • Manage and perform incident management, central cashier support and regulatory risk activities
  • Obtain staff and customer feedback through regular meetings, branch visits, complaints and NPS to enhance staff and customer satisfaction
  • Support the Head of Service and Operation and collaborate closely within Retail Distribution and wider business units including 2nd & 3rd line-of-defense
  • Support Retail Distribution Management in deploying control measures to adhere to the emerging risk

Requirements

  • Solid retail banking experience, with exposure in retail distribution
  • Proven track record in operation management, branch process, control and workflow design
  • Good people leadership to engage, motivate and develop team
  • Strong self-motivation and ability to work independently
  • Strong sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • University degree in Business or related disciplines is preferred
  • Proficiency in both spoken and written English and Chinese
  • Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

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Senior Branch Operations Management Manager - Hang Seng Bank (HK)

HSBC

Posted 1 day ago

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Job Description

Senior Branch Operations Management Manager - Hang Seng Bank (HK)
Brand: Hang Seng Bank
Area of Interest: Branch and Retail Banking
Location:
Mongkok, Kowloon, HK
Work style: Hybrid Worker
Date: 15 Oct 2025
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Retail Distribution**
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 250 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
We are currently seeking a high caliber professional to join our department as **Senior Branch Operations Management Manager** , reporting to Head of Service and Operation.
**Principal responsibilities:**
+ Plan and execute procedures related to Branch network to identify improvement opportunities for streamlining, Branch operations improvement and controls
+ Manage daily branch operation and operational risk with effective measures in place to ensure adherence to Group and local standards
+ Execute measures in support of Anti-Money Laundering, Sanctions, Anti-Bribery & Corruption and Financial Crime Risk policies and ensure implementation excellence
+ Responsible for driving remedial actions from periodic assessments, internal and external audits
+ Manage and perform incident management, central cashier support and regulatory risk activities
+ Obtain staff and customer feedback through regular meetings, branch visits, complaints and NPS to enhance staff and customer satisfaction
+ Support the Head of Service and Operation and collaborate closely within Retail Distribution and wider business units including 2nd & 3rd line-of-defense
+ Support Retail Distribution Management in deploying control measures to adhere to the emerging risk
**Requirements**
+ Solid retail banking experience, with exposure in retail distribution
+ Proven track record in operation management, branch process, control and workflow design
+ Good people leadership to engage, motivate and develop team
+ Strong self-motivation and ability to work independently
+ Strong sense of ownership and servicing mindset to ensure efficient and effective customer service processes
+ University degree in Business or related disciplines is preferred
+ Proficiency in both spoken and written English and Chinese
+ Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
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Senior Manager, Branch Resources Management

$104000 - $130878 Y HSBC

Posted today

Job Viewed

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Job Description

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high caliber professional to join our department as Senior Manager, Branch Resources Management, reporting to Head of Branch Resources Management and Staff Development.

Principal responsibilities:

  • Drive the workforce strategy to cope with business growth plan & to ensure sustainable staffing model is in place.
  • Initiative and launch new branch staffing model to achieve the operational efficiency, cost saving & the launch of all new footprint initiatives.
  • Review manpower planning at RSS, Areas and Branch levels to cope with all the strategic initiatives and business growth plan
  • Drive and enhance the performance review, pay review and goal setting etc. to ensure all the business initiatives & the Group/ Bank's directions are being
  • Conduct regular review on pay competitiveness for RSS roles with HR to ensure the pay structure and scale remain competitive against the markets.
  • Act as a trusted business partner for people matters to key stakeholders and work closely with HR to handle complicated staff issues such as staff grievances cases, disputes among staff/ function managers as well as termination cases.
    Provide professional people advice on hiring, retention, development, staffing model and team structure to key stakeholders.

Requirements

  • Solid retail banking experience, with exposure in retail distribution
  • Proven track record in operation management, branch process, control and workflow design
  • Good people leadership to engage, motivate and develop team
  • Strong self-motivation and ability to work independently
  • Strong sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • University degree in Business or related disciplines is preferred
  • Proficiency in both spoken and written English and Chinese
  • Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

LI-HASE
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Senior Manager, Branch Resources Management

$900000 - $1200000 Y Hang Seng Bank

Posted today

Job Viewed

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Job Description

Job Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high caliber professional to join our department as
Senior Manager, Branch Resources Management,
reporting to Head of Branch Resources Management and Staff Development.

Principal Responsibilities

  • Drive the workforce strategy to cope with business growth plan & to ensure sustainable staffing model is in place.
  • Initiative and launch new branch staffing model to achieve the operational efficiency, cost saving & the launch of all new footprint initiatives.
  • Review manpower planning at RSS, Areas and Branch levels to cope with all the strategic initiatives and business growth plan
  • Drive and enhance the performance review, pay review and goal setting etc. to ensure all the business initiatives & the Group/ Bank's directions are being
  • Conduct regular review on pay competitiveness for RSS roles with HR to ensure the pay structure and scale remain competitive against the markets.
  • Act as a trusted business partner for people matters to key stakeholders and work closely with HR to handle complicated staff issues such as staff grievances cases, disputes among staff/ function managers as well as termination cases.
  • Provide professional people advice on hiring, retention, development, staffing model and team structure to key stakeholders.

Requirements

  • Solid retail banking experience, with exposure in retail distribution
  • Proven track record in operation management, branch process, control and workflow design
  • Good people leadership to engage, motivate and develop team
  • Strong self-motivation and ability to work independently
  • Strong sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • University degree in Business or related disciplines is preferred
  • Proficiency in both spoken and written English and Chinese
  • Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

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This advertiser has chosen not to accept applicants from your region.

Senior Manager, Branch Resources Management

$120000 - $240000 Y Hang Seng Bank Ltd

Posted today

Job Viewed

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Job Description

A Career with Hang Seng Bank

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 254 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high caliber professional to join our department as Senior Manager, Branch Resources Management, reporting to Head of Branch Resources Management and Staff Development.

Principal responsibilities:

  • Drive the workforce strategy to cope with business growth plan & to ensure sustainable staffing model is in place.
  • Initiative and launch new branch staffing model to achieve the operational efficiency, cost saving & the launch of all new footprint initiatives.
  • Review manpower planning at RSS, Areas and Branch levels to cope with all the strategic initiatives and business growth plan
  • Drive and enhance the performance review, pay review and goal setting etc. to ensure all the business initiatives & the Group/ Bank's directions are being
  • Conduct regular review on pay competitiveness for RSS roles with HR to ensure the pay structure and scale remain competitive against the markets.
  • Act as a trusted business partner for people matters to key stakeholders and work closely with HR to handle complicated staff issues such as staff grievances cases, disputes among staff/ function managers as well as termination cases.
  • Provide professional people advice on hiring, retention, development, staffing model and team structure to key stakeholders.

Requirements

  • Solid retail banking experience, with exposure in retail distribution
  • Proven track record in operation management, branch process, control and workflow design
  • Good people leadership to engage, motivate and develop team
  • Strong self-motivation and ability to work independently
  • Strong sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • University degree in Business or related disciplines is preferred
  • Proficiency in both spoken and written English and Chinese
  • Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

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Branch Manager, Channel Management

$600000 - $1200000 Y Industrial and Commercial Bank of China (Asia) Limited

Posted today

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Job Description

Job Responsibilities

  • Lead and manage all branch staff to achieve preset business goals and targets
  • Plan and manage business strategies and activities to meet business targets
  • Manage SME business and achieve related KPIs
  • Oversee daily branch operations
  • Ensure high quality of services are provided to customers
  • Ensure all activities are in compliance with the Bank's policies and procedures and regulatory requirements

Job Requirements

  • Bachelor degree or above
  • Minimum 3 years of solid branch management and SME management experience
  • Good knowledge and strong sense on compliance and banking regulations
  • Qualifications of IIQAS and HKSI
  • Excellent communication, interpersonal, analytical and leadership skills
  • Good command of spoken and written English and Chinese, including Mandarin
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Operations Management Trainee

$30000 - $60000 Y G4S (Hong Kong - Holding) Limited

Posted today

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Job Description

To train and develop a team of professional operations management so as to facilitate the growth of the Manned Security Solutions business.

As G4S Operations Management Trainee, you will be provided with:

-Familiarization

To provide intensive opportunities for the Operations Management Trainee to familiarize with the operations of different departments;

-Job Rotation

  • To provide a practical way to understand the operations. Operations Management Trainee will learn generic knowledge and acquire on-the-job experience under the guidance of managers;

-Training & Development

  • To consolidate Operations Management Trainee's career fundamental. G4S also support Operations Management Trainee further studies by providing them with study sponsorship, aiming at developing them to be a well-trained leader;
  • A Internal Training and external training programme will be provided to the Operations Management Trainee

Requirements :

  • Degree holder or above or any equivalent academic qualification
  • Proficiency in spoken and written Chinese and English and computer applications (etc Chrome Office / MS Office)
  • Self-motivated, strive to drive service improvement and make changes, willing to meet challenges and deliver results
  • Able to work under pressure, can work independently with high flexibility and good people management skill
  • Holder of HK driving license class 1 or 1A is an advantage (Candidate without driving license is expected to obtain a driving license within 1 year)
  • Shift Duty is required

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates.  The personal data provided will be used for consideration in your application for the applied post and other suitable positions in the G4S.  Applications who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 6 months.

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Operations Management Trainee

$40000 - $60000 Y AFSC Operations Ltd

Posted today

Job Viewed

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Job Description

Recruit Ref: L

Posting Date:

AFSC Operations Limited

AFSC providing secure and safe service for aviation fuel supply to Hong

Kong Int'l Airport, is now looking for:

Operations Management Trainee

  • Provide training on Tank Farm operations / Maintenance / Engineering.
  • Degree in Engineering
  • Good command of written and spoken English and Chinese
  • Problem solving and troubleshooting skills
  • 1-2 years' relevant experience, less experience will be also considered
  • Preferable with driving licence

公司福利: 超時工作津貼、年終雙糧、輪班津貼、交通津貼、安全獎金、員工及家屬醫療保險、銀行假期、牙科保險、額外強積金供款等。

應徵者請電 或 將個人履歷傳真至 或 電郵至

Industry:

Airline

Job Category / Function:

Engineering (Engineering Project Management)

Engineering (Mechanical)

Engineering (Others)

Aviation / Airline / Travel / Tourism (Others)

Job Position Level:

Middle

Employment Term:

Full Time

Min. Edu. Level Req:

Bachelor

Minimum QF Level attained:

-

Total Working Exp:

1-2

Salary(HKD):

  • (Monthly)

Location:

Outlying Islands / Chek Lap Kok

Benefits:

Bank Holiday

Dental Insurance

Double Pay

Family Friendly Policy

Medical Insurance

Performance Bonus

Transportation Allowance

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Operations Management Trainee

$104000 - $130878 Y AFSC Operations Ltd

Posted today

Job Viewed

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Job Description

AFSC providing secure and safe service for aviation fuel supply to Hong Kong Int'l Airport, is now looking for:

Operations M a nagement Trainee

Provide training on Tank Farm operations / Maintenance / Engineering.

Degree in Engineering

Good command of written and spoken English and Chinese

Problem solving and troubleshooting skills

1-2 years' relevant experience, less experience will be also considered

Preferable with driving licence

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Operations Management Trainee

$32000 - $40000 Y G4S (Hong Kong - Holding) Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

To train and develop a team of professional operations management so as to facilitate the growth of the Manned Security Solutions business.

As G4S Operations Management Trainee, you will be provided with:

-Familiarization

To provide intensive opportunities for the Operations Management Trainee to familiarize with the operations of different departments;

-Job Rotation

  • To provide a practical way to understand the operations. Operations Management Trainee will learn generic knowledge and acquire on-the-job experience under the guidance of managers;

-Training & Development

  • To consolidate Operations Management Trainee's career fundamental. G4S also support Operations Management Trainee further studies by providing them with study sponsorship, aiming at developing them to be a well-trained leader;
  • A Internal Training and external training programme will be provided to the Operations Management Trainee.

Requirements :

  • Degree holder or above or any equivalent academic qualification
  • Proficiency in spoken and written Chinese and English and computer applications (etc Chrome Office / MS Office)
  • Self-motivated, strive to drive service improvement and make changes, willing to meet challenges and deliver results
  • Able to work under pressure, can work independently with high flexibility and good people management skill
  • Holder of HK driving license class 1 or 1A is an advantage (Candidate without driving license is expected to obtain a driving license within 1 year)
  • Shift Duty is required

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates.  The personal data provided will be used for consideration in your application for the applied post and other suitable positions in the G4S.  Applications who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 6 months.

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This advertiser has chosen not to accept applicants from your region.
 

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