91 Branch Manager jobs in Hong Kong

Join to apply for the Branch Manager District Branch (HK) role at Hang Seng Bank

19 hours ago Be among the first 25 applicants

Join to apply for the Branch Manager District Branch (HK) role at Hang Seng Bank

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Retail Distribution – Branch Network
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.
We are currently seeking high caliber professionals to join our branch network as Branch Manager District Branch .
Principal Responsibilities

• Responsible for leading, developing and managing District Branch to ensure achievement of the business objectives
• Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels
• Ensure strict alignment to global standards; operate with the highest standards that meet all regulatory requirements and ensure that the front line employees act as the first line of defense by having the right conversations with customers
• Accountable for minimizing risk and maximising operational efficiency
• Achieve results by working with the whole branch team, local market and wider community
• Play an active role as part of wider area/regional leadership team
• Deliver the branch plan including leads/sales prospect management and overall customer experience
  

• University graduate is preferred
• Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred
• Over 10 years of banking experience, with solid leadership and people management experience
• Good communication, interpersonal and problem solving skills
• Strong drive to succeed, with ability to work under pressure
• Proficiency in both English and Chinese
• Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively
• Shown strong situation awareness, strong desire to learn and able to work in Agile environment
• Able to inspire others to achieve their goals/ambitions in a variety of situations
  

• Seniority level Director

• Employment type Full-time

• Job function Sales and Business Development
• Industries Banking

Referrals increase your chances of interviewing at Hang Seng Bank by 2x

Central & Western District, Hong Kong SAR 1 week ago

Southern District, Hong Kong SAR 2 days ago

Central & Western District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Citi Kowloon City District, Hong Kong SAR

Join to apply for the Branch Operations Manager role at Citi

Citi Kowloon City District, Hong Kong SAR

1 day ago Be among the first 25 applicants

Join to apply for the Branch Operations Manager role at Citi

The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
• Interpret data and results based on the analysis of information and application of professional judgement
• Apply project management to assist operational projects as assigned
• Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
• Resolve varied and complex issues using professional judgment, discretion, and business expertise
• Provide informal guidance and training to new and lower level team members, as needed
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

• 2-5 years of relevant experience
• Proficient in Microsoft Office
• High level knowledge of related to industry standards and practices
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication skills
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63,
  
  

• Bachelor’s degree/University degree or equivalent experience
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at Citi by 2x

Get notified about new Branch Operations Manager jobs in Kowloon City District, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Branch Operations Manager role at Bank of Communications Co.,Ltd.

6 months ago Be among the first 25 applicants

Join to apply for the Branch Operations Manager role at Bank of Communications Co.,Ltd.

Get AI-powered advice on this job and more exclusive features.

Proactive, Dedicated and Innovative

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

Proactive, Dedicated and Innovative

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.

• Supervise and support the routine operations of branches to ascertain adherence to proper procedures.
• Engage in sales activities for promoting consumer banking products to prospective clients.
• Degree holder or equivalent qualification at HKQF level 5.
• Minimum 3 years’ relevant experience in branch operations management.
• Passes in Securities and Futures Intermediaries Examination is a must. (Qualified under SFO for handling Regulated Activities Types 1, 4). Passed in MPF & Insurance Intermediaries Examinations are preferable.
• Detail-minded, good communication skills and can work well in a team.
• Candidate with less experience will be considered as Assistant Branch Operations Manager.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance
• Industries Banking

Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Responsibilities:

• Supervise and support the routine operations of branches to ascertain adherence to proper procedures.
• Engage in sales activities for promoting consumer banking products to prospective clients.

Requirements:

• Degree holder or equivalent qualification at HKQF level 5.
• Minimum 3 years’ branch operations experience and at supervisory level
• Passes in Securities and Futures Intermediaries Examination is a must. (Qualified under SFO for handling Regulated Activities Types 1, 4). Passes in MPF & Insurance Intermediaries Examinations are preferable.
• Detail-minded, good communication skills and can work well in a team.
• ECF achievement is the definite advantage

Candidate with less experience will be considered as Assistant Branch Operations Manager.

Citi Kowloon City District, Hong Kong SAR

Join to apply for the Branch Operations Manager role at Citi

Citi Kowloon City District, Hong Kong SAR

1 day ago Be among the first 25 applicants

Join to apply for the Branch Operations Manager role at Citi

The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:

• Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
• Interpret data and results based on the analysis of information and application of professional judgement
• Apply project management to assist operational projects as assigned
• Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
• Resolve varied and complex issues using professional judgment, discretion, and business expertise
• Provide informal guidance and training to new and lower level team members, as needed
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  

• 2-5 years of relevant experience
• Proficient in Microsoft Office
• High level knowledge of related to industry standards and practices
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication skills
• Self-motivated and detail oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63,
  

• Bachelor’s degree/University degree or equivalent experience
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at Citi by 2x

Get notified about new Branch Operations Manager jobs in Kowloon City District, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Branch Operations Manager role at Bank of Communications Co.,Ltd.

6 months ago Be among the first 25 applicants

Join to apply for the Branch Operations Manager role at Bank of Communications Co.,Ltd.

Get AI-powered advice on this job and more exclusive features.

Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.

• Supervise and support the routine operations of branches to ascertain adherence to proper procedures.
• Engage in sales activities for promoting consumer banking products to prospective clients.
• Degree holder or equivalent qualification at HKQF level 5.
• Minimum 3 years’ relevant experience in branch operations management.
• Passes in Securities and Futures Intermediaries Examination is a must. (Qualified under SFO for handling Regulated Activities Types 1, 4). Passed in MPF & Insurance Intermediaries Examinations are preferable.
• Detail-minded, good communication skills and can work well in a team.
• Candidate with less experience will be considered as Assistant Branch Operations Manager.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance
• Industries Banking

Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Responsibilities:

• Supervise and support the routine operations of branches to ascertain adherence to proper procedures.
• Engage in sales activities for promoting consumer banking products to prospective clients.

Requirements:

• Degree holder or equivalent qualification at HKQF level 5.
• Minimum 3 years’ branch operations experience and at supervisory level
• Passes in Securities and Futures Intermediaries Examination is a must. (Qualified under SFO for handling Regulated Activities Types 1, 4). Passes in MPF & Insurance Intermediaries Examinations are preferable.
• Detail-minded, good communication skills and can work well in a team.
• ECF achievement is the definite advantage

Candidate with less experience will be considered as Assistant Branch Operations Manager.

Citi Kowloon City District, Hong Kong SAR

Join to apply for the VP, Branch Operations Manager role at Citi

Citi Kowloon City District, Hong Kong SAR

1 day ago Be among the first 25 applicants

Join to apply for the VP, Branch Operations Manager role at Citi

Get AI-powered advice on this job and more exclusive features.

The Branch Ops Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.

Responsibilities:

• Responsible for providing support for operations activities in the Branch Channel segment
• Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes
• Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables
• May have indirect oversight over a small team of individual contributors
• Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  
  

• 6-10 years relevant experience
• Extensive knowledge of Retail Banking operations.
  
  

• Bachelor’s/University degree, Master’s degree preferred
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at Citi by 2x

Get notified about new Vice President Operations jobs in Kowloon City District, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 days ago

Wan Chai District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 2 days ago

Kowloon City District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.