What Jobs are available for Branch Manager in Hong Kong?

Responsibilities:

• To achieve assigned branch business targets with quality;
• To manage branch operation effectively including business development, provision of quality customer service, properly keeping of loans records, and maintenance of loan quality;
• To lead, motivate and train branch staff and ensure efficient operation of the branch in strict compliance with the Company's polices, internal control and all statutory requirements; and
• To devise and implement marketing campaign to expand client base.

Requirements:

• Form 5 or above;
• 5 years' or more experience in personal loan industry of which latest 1 year at senior officer level;
• Good leadership, mature and able to work under pressure to achieve business target/goal;
• Excellent analytical, interpersonal and communication skills; and
• Strong marketing network and/or clientele &/or referral agent base.

Responsibilities:

• Responsible for the formulation and implementation of sales, pricing and operations strategies to achieve branch performance targets
• Accountable for cash collection targets and performance for the business in line with agreed targets and timeframes including DSO
• Formulate and implement marketing strategy and plans to drive sales, conversion and increase market shares
• Drive the customer retention process amongst branch employees to ensure customer care is shared and valued principle across the business
• Manage frontline and office staff on routine operations including but not limited to work scheduling, service performance monitoring, field survey and coaching to ensure excellent customer services are delivered
• Responsible for the achievement of monthly state of service, invoice rate, turnover and productivity KPIs
• Ensure full compliance with the code of conduct, work procedures and local governance
• Enhance staff productivity, create feedback and learning culture
• Work location in Macau

• Degree holder with at least 8 years of experience in management, preferably in sales and Marketing
• Prior experience in service industry or sales experience in a consumer or B2B business environment is preferred
• Strong business acumen, mature and meticulous
• Excellent leadership, analytical, problem solving, communication and customer service skills
• Proficient in both spoken and written English and Chinese
• Proficient in MS Office applications including Word, Excel and Powerpoint

• 13-month salary
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Branch Manager.

Branch Manager takes the lead in bringing HSBC's strategy and priorities to life. You have a central role to play in supporting your team to maximizing performance in achieving Wealth & Personal Banking business's objectives. With the opportunities to collaborate with key stakeholders, you will drive sustainable practices and initiatives to enhance our performance by maximizing agility, productivity, engagement and employee well-being. To ensure your success, HSBC provides an environment surrounded with devoted and supportive senior management team to formulate strategies and plans to grow the retail banking and wealth management business.

In this role you will:

• Report directly into Division Director, the Branch Manager will lead, develop and manage a branch to ensure achievement of the business objectives with responsibility for Wealth and Retail
• Deliver branch plan including leads/sales prospect management and overall customer experience, and establish HSBC as a provider of world class retail banking and wealth management solutions. Create and maintain an environment where the branch team maximise performance and provide the highest quality service
• Optimise cost through effective resource management within the branch
• Ensure a consistently high level of service delivery to increase customer satisfaction
• Coach managers and the team to achieve business goals and effectively meet customer needs
• Foster a customer-centric ethos and use customer insight to continually enhance the customer experience
• Manage and guide staff in the sales process model, personal financial review, product knowledge and proper sales techniques of our products to expand customer relationships, meet established performance objectives and contribute to maximised economic profit
• Responsible for making recommendations on branch distribution planning and reconfiguration, staffing, resource re-allocation and process streamlining to senior stakeholders
• Remark: Multiple work locations available across branches in Hong Kong, Kowloon, and New Territories

To be successful you will need:

• University level education in business or a related discipline preferred
• Proven and progressive management experience
• Strong business acumen and decisive judgement
• Display sustained motivation, resilience and positivity
• Proven ability to multi-task in a fast-pace work environment and prioritize work assignments
• Ability to use numerical data to effectively manage branch performance, good knowledge of Wealth and Retail distribution techniques and models
• Holder of relevant insurance and investment licenses and compliance with related Continuing Professional Development (CPD) requirements
• Good command of Cantonese and English. Mandarin is advantageous

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).

You'll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited

Location: Tsim Sha Tsui

Monthly Salary: HKD $33,000 – $44,999 (depending on experience)

We are seeking a results-driven individual with a strong banking background to join our leadership team. As a Branch Manager / Division Manager, you will lead the branch in driving sales performance, strengthening customer relationships, and delivering high-quality financial services.

【Key Responsibilities】

• Lead and coach the branch team to achieve sales and service targets

• Build and maintain long-term relationships with high-net-worth clients

• Manage day-to-day branch operations, ensuring service excellence and compliance

• Offer tailored financial advice based on individual client needs and financial goals

• Work cross-functionally to improve customer experience and operational efficiency

【Requirements】

• 3–5 years of experience in banking or financial services

• Proven ability in sales, customer relationship management, and team coordination

• Solid knowledge of retail banking products, investment, and insurance services

• Strong communication and interpersonal skills

• Fluent in Cantonese, English, and Mandarin

• Hong Kong permanent resident preferred

【We Offer】

• Competitive base salary + high commissions and performance bonuses

• Clear career advancement path with structured training

• Full benefits package including medical insurance and annual leave

• Collaborative and professional work environment

Responsibilities:

• Acquire and develop new client relationships and distribution channels to achieve the branch's performance objectives.

• Organize and execute marketing initiatives to enhance community presence and engage local client segments.

• Facilitate account opening and address client inquiries, driving conversion from prospect to actively funded accounts.

• Maintain up-to-date expertise in equity markets, providing clients with relevant market insights and analytical perspectives.

• Oversee and coordinate frontline promoters, ensuring effective team performance and adherence to operational standards.

• Proactively leverage personal networks and resources to identify and onboard new clients.

• 開拓及發展新客戶關係與分銷渠道,以實現分行業績目標。

• 策劃並執行市場推廣活動,提升社區影響力,深入觸達本地客戶群體。

• 協助客戶開立帳戶並解答諮詢,推動潛在客戶轉化為活躍資金帳戶。

• 持續更新股市專業知識,為客戶提供相關市場洞察與分析觀點。

• 統籌管理前線推廣團隊,確保團隊高效運作並符合操作規範。

• 主動利用個人網絡及資源開發新客戶。

Requirements:

• Bachelor's degree or higher

• Exceptional interpersonal and communication skills with a strong customer-focused mindset

• Possession of SFC Licenses for Type 1&2 is highly preferred

• Mature, a strong team player, and eager to learn

• Able to work independently, client-oriented, with excellent analytical and communication abilities

• Proficient in PC applications including Excel, Word, and Chinese word processing

• Willing to perform shift duties covering weekdays, weekends, and public holidays

We offer an attractive remuneration package including:

• Performance Bonus

• Medical Insurance

• Training

要求:

• 本科或以上學歷(歡迎IANG簽證持有人申請)

• 卓越的溝通技巧及人際交往能力,具備強烈客戶服務意識

• 持有證監會第1類及第2類牌照者優先考慮

• 成熟穩重,團隊合作精神強,且具備學習熱情

• 能獨立工作,以客戶為中心,擁有優秀分析及溝通能力

• 熟練操作Excel、Word等電腦軟體及中文文書處理

• 願意輪班工作(含工作日、週末及公眾假期)

我們提供具競爭力的薪酬福利,包括:

• 績效獎金

• 醫療保險

• 培訓機會

Job Description:

• Responsibilities include daily store operations, staff training, staff management and cost control among other management functions
• Eligible candidates should possess a sound knowledge of food and beverage operations and have good leadership skills

uSMART Securities is a new generation of Internet brokers in Hong Kong that provides investors with simple, professional and low-cost global investment services through technological innovation and artificial intelligence technology.

uSMART Securities (CE no. BJA907) is licensed under The Securities and Futures Ordinance (Chapter 571), and allowed to carry on Type 1, Type 4, Type 6 and Type 9 regulated activities. We are committed to complying with Financial Services Compliance to safeguard investor asset and to provide excellent service. uSMART Securities' core management and financial technology team members come from world-renowned technology giants and well-known financial institutions, including Tencent, Alibaba, Microsoft, Yahoo, Uber, BNP Paribas, Swiss Bank, etc.  uSMART Securities combines its leading artificial intelligence and machine learning algorithms to develop a new generation of mobile securities trading APP (uSMART) for investors, further optimizing the users' experience of securities trading and help seek for better returns.

Job Responsibilities:

• Handle branch walk-in client enquiries and assist in register and account opening procedure
• Achieve business goals through proactive business solicitation and relationship building with customers
• Introduce and demonstrate products and services to customers
• provide quality customer services and handle client's enquiries and feedback
• Assist in ad hoc tasks assigned by supervisor

Job Requirements:

• Associate Degree / Higher Diploma or above
• Strong communication and client relationship management skills
• Passed HKSI paper 1, 7, 8, or Licensed with SFC Type 1
• At least 3 year sales or customer services experience in securities firm
• Proficiency in MS Word, Excel and Chinese word processing
• Good command of spoken and written English and Chinese (Putonghua & Cantonese)
• Candidate with less experience will be considered as Branch Officer

Working locations (available for Branch Officer only):

Can be chosen from:

• Tuen Mun
• Sheung Shui
• Lok Ma Chau MTR Station
• West Kowloon MTR Station
• Kai Tak

Working Hours:

• 5 days per week (need to work on Saturday, Sunday or Public Holiday on a shift basis)
• 9 hours per day with 1 hour lunch break (from 9am to 9pm)

Company Benefits:

• 15 to 20 days annual leave per year
• Paid sick leave, marriage leave, paternity leave, etc
• Group medical insurance
• 5-day work week
• Monthly Salary + commission

We offer attractive remuneration package to the right candidates. Interested parties please send your current and expected salary by email.

Data collected will be used for recruitment purpose only.

Responsibilities:

• To achieve assigned branch business targets with quality;
• To manage branch operation effectively including business development, provision of quality customer service, properly keeping of loans records, and maintenance of loan quality;
• To lead, motivate and train branch staff and ensure efficient operation of the branch in strict compliance with the Company's polices, internal control and all statutory requirements; and
• To devise and implement marketing campaign to expand client base.

Requirements:

• Form 5 or above;
• 5 years' or more experience in personal loan industry of which latest 1 year at senior officer level;
• Good leadership, mature and able to work under pressure to achieve business target/goal;
• Excellent analytical, interpersonal and communication skills; and
• Strong marketing network and/or clientele &/or referral agent base.

Responsibilities:

• Manage daily branch operations in small to medium-sized branch office.
• Facilitate customer relationship management and branch's financial services as provided to customer in achieving bank's sales targets.
• Monitor and motivate a team of staff in providing retail banking services.

Requirements:

• Degree holder or above in Business Administration or related disciplines.
• Minimum 8 years banking experience of which at least 5 years' sales experience in retail banking and 2-3 years' experience in branch operations management.
• Good communication skills, interpersonal skills and people management skills.
• Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required. (Qualified under SFO for handling Regulated Activities Types 1 & 4).
• Professional qualifications of AHKIB, CPA, ACCA, CFA or CRWP are an advantage.
• Candidate with more experience will be considered as Branch Manager.
• ECF achievement is the definite advantage

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, Gloucester Road, Wan Chai, Hong Kong, or fax to , or

by clicking the 'Apply' button.

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.

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行業 Industry

• 銀行 / 金融 / 證券 / 投資 Banking / Finance / Securities / Investments

工作種類 Job Category

• 銀行 / 金融 / 證券 (金融服務) Banking / Finance / Securities (Financial Services)
• 銀行 / 金融 / 證券 (項目融資) Banking / Finance / Securities (Project Finance)
• 銀行 / 金融 / 證券 (零售銀行) Banking / Finance / Securities (Retail Banking)
• 銷售 (業務發展) Sales (Business Development)
• 銷售 (銷售管理) Sales (Sales Management)

工作地點 Location

• 香港 Hong Kong

經驗要求 Experience

• 8 年或以上 / years or above

學歷要求 Education

• 學士 Bachelor