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Brand Ambassador

Location: Hong Kong – Kowloon Bay

Job Details: Onsite - Full Time

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Greater China, part of Inchcape's global network.You'll play a key part in growing a global business that's transforming our industry, working with the world's leading automotive brands, and delivering great experiences for our customers.

Our Ora & Maxus Sales team is seeking a Brand Ambassador to join our team in Kowloon Bay. In this position you will support our exciting electric vehicle brand (ORA & Maxus) and become part of the launch team to consistently deliver on an incredible customer experience to all of our current and future customers.

What you'll do

• Responsible for promoting and developing sales of ORA & Maxus passenger vehicle
• Provide exceptional service to customer throughout sales journey
• Implement sales plans to achieve target
• Proactively recruit new customers base from different sources
• Handel customer enquiries and support daily sales activities
• Act as brand ambassador to enhance the brand image

About you

To be successful in this role you will be:

• Minimum 2 year of sales experience in automotive industry or customer servicing
• Excellent communication and presentation skills
• Self-motivated and good team player
• Holder of valid driving license No. 1&2
• A good team player with positive work attitude, proactive & self-motivated
• Good command in Cantonese, English and Mandarin
• Fresh graduated will also be considered

We offer you

• 13-mth double paid, monthly commission
• Benefit from clear career paths, continuous learning & MNC Exposure
• Access comprehensive health and life insurance (including dependent in health insurance)
• Enjoy exclusive colleague perks, including discounts on vehicle purchases and more.
• Flexible working hour

About us

Inchcape is the leading global automotive distributor operating in 39 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 17,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit

Inchcape Greater China is the sole distributor in Hong Kong and Macao for several renowned global motor vehicle brands including Toyota, Lexus, Land Rover, Jaguar, ORA, Maxus and Hino in Hong Kong and Macao.

Inchcape Greater China carries a comprehensive spectrum of vehicles including passenger vehicles and commercial vehicles, trucks, light goods vehicles, heavy goods vehicles, Hiaces, mass transportation tools, such as taxis and coasters, serving different sectors as well as millions of passengers and commercial customers and connected to the life of every citizen.

Learn more about Inchcape Greater China click Inchcape Greater China| LinkedIn

Start your journey

If you're excited about this role but don't meet every requirement, we still encourage you to apply. You might be the perfect fit we're looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or disability.

Responsibilities:

Formulate and implement offline marketing campaigns including branding, in-store and events to achieve business goals

Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics

Work closely with promoters to implement activations and events to drive brand awareness and customer engagement

Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics

Provide quality customer services and handle all client's account services enquiries

Update and maintain marketing campaigns' schedule from time to time

Assist in scheduling working hours and involve in performance management/counseling on operations staff

Handle ad-hoc projects as assigned

Requirements:

Bachelor's degree in finance, business, marketing, PR / communications or related disciplines

At least 2 years relevant work experience in securities firms / banking / marketing industry

Holder of SFC license Type1, 4 is an advantage

Independent, Customer focused, with strong analytical and good communication skills

Proficiency in both spoken and written English and Chinese (including Mandarin)

Shift duty is required including weekdays, weekends & public holidays

We offer:

Competitive salary with discretionary bonus

Medical insurance

Learning opportunity

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time,Permanent

Job Roles & Responsibilities:

• Delivering exceptional service to all gym members and guests.
• Conducting personalized gym tours to facilitate membership sign-ups.
• Collaborating with the club manager to enhance gym business growth and understand local customer preferences.
• Collaborating with the club manager to manage the club's social media page. Ensure that all posts and responses follow the company's guidelines.
• Focusing on member retention through personalized service and engagement.
• Handling inquiries and customer feedback
• Overseeing cleanliness and hygiene of the gym
• Handling administrative tasks including customer data management and daily reports.
• Organizing personal training induction for members.
• Must have a pleasant and outgoing personality and speak Chinese & English

• Willing to work shifts duty

• full-time / part time

品牌大使

成長並發展成為 GO24 Fitness經理的途徑。

• 為所有健身房會員和客人提供卓越的服務
• 進行個人化的健身房參觀,以方便會員註冊
• 與俱樂部經理合作,促進健身房業務成長並了解當地客戶的偏好
• 與俱樂部經理合作管理俱樂部的社群媒體頁面
• 確保所有貼文和回覆均符合公司的指導方針
• 透過個人化的服務和參與來注重會員保留
• 處理查詢和客戶回饋 - 監督健身房的清潔和衛生
• 處理行政任務,包括客戶資料管理和日常報告
• 為會員組織個人訓練指導
• 必須個性開朗、外向,能說中文和英文
• 願意輪班工作
• 全職或兼職

Job Duties:

• Implement sales strategies to meet or exceed sales targets and build corporate client accounts
• Actively promote the wine brand at events, tastings
• Plan and execute wine tastings, promotional events, and other marketing activities to showcase the brand and engage with the community
• Provide detailed information about the wine portfolio, including tasting notes, food pairings, and production methods
• Cultivate strong relationships with customers, retailers, and distributors to foster brand loyalty and repeat business
• Stay up-to-date with industry trends, competitor activities, and new wine releases to effectively represent the brand
• Educate staff and partners about the brand products and values to ensure consistent messaging and customer experience

Requirements:

• Ambitious, outgoing and passionate about wine & spirit
• 1-2 years relevant sales experience in luxury product/hospitality/F&B /Wine industry is an advantage
• A deep appreciation for wine and its culture, with the ability to share this enthusiasm with others
• Familiarity with various wine regions, varietals, tasting techniques, and food pairings to engage and educate consumers
• Previous experience in sales, hospitality, or the wine industry is preferred, with a proven ability to meet or exceed sales targets
• Strong verbal and written communication skills to effectively convey the brand's message and connect with customers
• Experience in organizing and executing wine tastings, promotions, and other marketing events to enhance brand visibility
• Ability to cultivate and maintain relationships with customers, distributors, and industry partners
• WSET certification or similar qualifications are a plus, demonstrating a commitment to wine education and expertise

Our Brand Ambassador will support our exciting electric vehicle brand (ORA & Maxus) and become part of the launch team to consistently deliver on an incredible customer experience to all of our current and future customers.

Job Role and Responsibility:

·    Responsible for promoting and developing sales of ORA & Maxus passenger vehicle

·    Provide exceptional service to customer throughout sales journey

·    Implement sales plans to achieve target

·    Proactively recruit new customers base from different sources

·    Handel customer enquiries and support daily sales activities

·    Act as brand ambassador to enhance the brand image

Skills and Requirements:

·    Minimum 2 year of sales experience in automotive industry or customer servicing

·    Excellent communication and presentation skills

·    Self-motivated and good team player

·    Holder of valid driving license No. 1&2

·    A good team player with positive work attitude, proactive & self-motivated

·    Good command in Cantonese, English and Mandarin

·    Fresh graduated will also be considered

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or disability.

About Us

Inchcape is the leading global automotive distributor, with operations across six continents. By combining our in-market expertise with our unique technology and advanced data analytics, we create innovative customer experiences that deliver outstanding performance for our partners – building stronger automotive brands and creating sustainable growth.

Our diverse global team of over 17,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You'll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

Inchcape Greater China is the sole distributor in Hong Kong and Macao for several renowned global motor vehicle brands including Toyota, Lexus, Land Rover, Jaguar, ORA, Maxus and Hino in Hong Kong and Macao.

Inchcape Greater China carries a comprehensive spectrum of vehicles including passenger vehicles and commercial vehicles, trucks, light goods vehicles, heavy goods vehicles, Hiaces, mass transportation tools, such as taxis and coasters, serving different sectors as well as millions of passengers and commercial customers and connected to the life of every citizen.

Our Hong Kong Client Relations Centre supports clients across the Asia-Pacific region by phone, email, live chats and social media. We are looking for people passionate about delivering the highest standard of customer service to our discerning clients.

You will use your skills as a people-person to provide personalised luxury service to a range of diverse clients. You will be treat our valued clients conscientiously, showing your flexibility and patience as you deliver exceptional service. You will have the opportunity to work in a team with many of the world's most prestigious brands.

A typical day as a brand ambassador is diverse and exciting. You might speak with a client by various channels including phone, email, chat, etc., telephone to help them select an exquisite timepiece as a gift for a remarkable occasion. You might then call need to engage with one of your VIP clients and to invite them to an exclusive cocktail event. You might then write an email also need to connect with to a clients to help arrange for their vintage timepiece to go to a master watchmaker for its regular service, before booking an appointment for a client to visit a far-away boutique to view a truly exceptional creation.

We offer an environment where the right candidate can work with exceptional products and some of the most prestigious names in the luxury goods industry. In today's global world, strength is a matter of agility and responsiveness. Our workforce is unique, diverse, open, always learning and growing. Richemont cultivates these qualities in its people.

HOW WILL YOU MAKE AN IMPACT?
Your key responsibilities in this function will be the following:

• Speak with our clients by telephone, email, live chats and social media, ensuring you faithfully represent our prestigious brands
• Facilitate online and phone sales through various channels to reach set goals and objectives
• Deliver information on our exceptional brands and products to customers, and collect valuable feedback from customers to help brands maintain their leading position
• Collaborate with a range of teams in the Group, including brands, repairs and after-sales teams, IT and e-Commerce teams and other teams around the world
• Accurately process all required data/information while maintaining the strict confidentiality and other critical data processing guidelines
• Escalate any emergency issues to the leadership team
• Identify trends in customer satisfaction or dissatisfaction and report findings to the leadership team
• Support teams in usability and user acceptance tests for our websites, e-Boutiques and other important systems, including reporting findings on any system improvement you identify
• Follow company policies and procedures as outlined and represent the Group's professional image at all times

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Fluent in English, Cantonese and Mandarin
• Good command of written Chinese and English
• Experience in retail sales or customer service in the luxury /high-end goods domain, or
• Experience in contact centre/e-commerce related activities
• Customer service and sales oriented
• PC literacy, experience with e-Commerce and CRM tools are a plus
• Flexibility with working in shifts, and work on weekend and public holidays if required.

HOW DO WE KEEP YOU SMILING?
You will be working at our Hong Kong office and meet with people within the Group including Maisons. Under the luxury retail environment, your high learning agility, resilience and proactiveness will enable you to drive the team to build and sustain a close and long-term partnership with the counterparts.

YOUR JOURNEY WITH US
You will be invited to meet with our Talent Acquisition Team for an initial understanding of the role. Then you will meet with the hiring Manager and Function Head to learn more about the team structure, culture, the role and manager expectations.

• Represent and promote our skincare brands as a key brand ambassador
• Engage with customers, deliver first-class service and grow a loyal client base
• Achieve sales targets and KPIs with a strong results-driven mindset
• Support store operations, events and marketing campaigns
• Take part in exciting brand activities across retail locations

• Results-driven, proactive and eager to learn
• No previous experience required - full training provided
• Strong communication skills; fluent English required (Mandarin/Cantonese not necessary; other languages a plus)
• Open to foreign applicants - the Company will sponsor a valid working visa
• Passionate about skincare, beauty and delivering an exceptional customer experience

• High earning potential with base salary + attractive incentives (no ceiling on commission)
• Company sponsorship for working visa in Hong Kong
• Comprehensive training and clear career progression opportunities
• Fun, friendly and supportive working culture
• Bonus, incentives, free products and more

APPLY NOW and start the journey with us.

Job Duties:

• Implement sales strategies to meet or exceed sales targets and build corporate client accounts
• Actively promote the wine brand at events, tastings
• Plan and execute wine tastings, promotional events, and other marketing activities to showcase the brand and engage with the community
• Provide detailed information about the wine portfolio, including tasting notes, food pairings, and production methods
• Cultivate strong relationships with customers, retailers, and distributors to foster brand loyalty and repeat business
• Stay up-to-date with industry trends, competitor activities, and new wine releases to effectively represent the brand
• Educate staff and partners about the brand products and values to ensure consistent messaging and customer experience

Requirements:

• Ambitious, outgoing and passionate about wine & spirit
• 1-2 years relevant sales experience in luxury product/hospitality/F&B /Wine industry is an advantage
• A deep appreciation for wine and its culture, with the ability to share this enthusiasm with others
• Familiarity with various wine regions, varietals, tasting techniques, and food pairings to engage and educate consumers
• Previous experience in sales, hospitality, or the wine industry is preferred, with a proven ability to meet or exceed sales targets
• Strong verbal and written communication skills to effectively convey the brand's message and connect with customers
• Experience in organizing and executing wine tastings, promotions, and other marketing events to enhance brand visibility
• Ability to cultivate and maintain relationships with customers, distributors, and industry partners
• WSET certification or similar qualifications are a plus, demonstrating a commitment to wine education and expertise

Join the finance industry

As a Key Opinion Leader (KOL), Brand Ambassador, or Spokesperson, you will be responsible for creating
dynamic, on-camera video content
for their digital platforms. This role is crucial for building brand awareness, educating global audiences with the community in
Hong Kong.

Key Responsibilities:

• Content Creation:
  Plan, script, record, and host engaging video content (e.g., tutorials, market insights, product demos, live streams, interviews) that is both informative and entertaining.
• Brand Representation:
  Act as the enthusiastic, professional face of the brand, embodying our values of transparency and education in all public-facing content.
• Education & Translation:
  Collaborate with internal experts to simplify complex financial concepts and platform features into accessible content for all levels of traders.
• Trend Monitoring:
  Stay current with social media and video trends to ensure content remains fresh, relevant, and highly engaging.

Job Requirements

• Exceptional Communication:
  Outstanding verbal presentation skills and complete comfort being in front of a camera. The ability to present technical information clearly and engagingly.
• Dynamic Personality:
  A naturally outgoing, energetic, and engaging personality with genuine enthusiasm for the financial trading space.
• Creative & Proactive:
  Strong ability to generate creative content ideas and manage content creation from concept to completion with little oversight.
• Digital Savvy:
  Familiarity with social media platforms (YouTube, TikTok, etc.) and an understanding of video optimization for maximum audience reach.
• Open to All:
  Fresh graduates with a strong passion for content creation and a dynamic presence are highly encouraged to apply
  We prioritize potential and eagerness to learn.