What Jobs are available for Business Operations Manager in Hong Kong?

Our client a prenium Diamond and Gold wholesaler

Business Operations Manager

Key responsibilities:

Client Relationship Management

• Develop China, Indian, Dubai and UK Gold and Jewellery business
• Drive the highest contract renewal rate and contract value by minimizing contract churn in terms of price reduction and contract termination
• Establish strong relationships with clients to ensure on time contract renewal
• Provide contract profitability and competitive analysis
• Develop and improve the processes and procedures for continuous operational efficiencies
• Drive operational excellence by motivating and inspiring the team members to perform outstanding performance
• Ensure adoption of the standard contract terms and conditions to the clients and to negotiate the contract for the best interests of the company

Operational Management:

• Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision.
• Define and communicate project milestones, service level agreements, and resource allocation to executive team, customer department leads, support staff, and end users.
• Develop and review budgets for the department and ensure compliance with stated goals, guidelines, and objectives.
• Payroll processing , staff hiring and management for Hong Kong, Dubai, India and USA

Key requirements include:

• Degree holder in Business or related discipline
• a minimum of ten years related experience with a minimum of five years in managerial level
• Experience in payroll processing in Dubai, India, Hong Kong, Singapore and Australia , contract management and in-house recruitment.
• Understanding of the employment market in India and UK
• Good knowledge and experience in process improvement to streamline the business operations
• Good business management and operational experience in managing
• maintenance contract renewals.
• Good people management skill to select the right talent for the operations and ensure the team is staffed to cope with the business requirements for maximum efficiencies and effectiveness
• Well versed with the Employment Ordinance and Labour Laws in India and APAC.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time

My client is a leading global high-performance crypto trading venue focused on super efficient and high-performance trading. Built and engineered by crypto traders for crypto traders who seek a top class trading experience with the highest standards of compliance and security. As part of their expansion in Hong Kong they are seeking a Business Operations Manager to spearhead strategic partnerships and influencer engagement in the Chinese-speaking cryptocurrency market. Reporting to the group CEO you will be responsible for the following:

Responsibilities

• Develop key partnerships, engage with influencers, analyse market trends and regulations, and collaborate cross-functionally with marketing, product, and compliance teams to ensure aligned and cohesive strategies and to drive growth and innovation.
• Identify, negotiate, and secure partnerships with token projects and other strategic stakeholders in the Chinese-speaking cryptocurrency ecosystem.
• Build a network of advocates that can amplify the brand and drive adoption of the platform, while creating solid relationships that enhance offerings and expand market presence.
• Continuously monitor and analyse market trends, competitive landscape, regulatory environments, and local crypto regulations.
• Represent at industry events, conferences, and in various media

Requirements

• Possesses a deep understanding of the cryptocurrency and blockchain industry, particularly in the context of derivatives trading, with a focus on the Chinese-speaking market.
• Strong background in crypto exchange operations, a keen insight into local regulations, and the ability to thrive in a fast-paced, evolving environment.
• Proven track record of developing strategic partnerships and engaging with influencers or key opinion leaders, preferably within the cryptocurrency sector.
• Adaptable and can thrive in a fast-paced, evolving industry landscape.
• Shows a strong strategic and analytical mindset, capable of understanding complex products and market dynamics.
• Highly capable of articulating value propositions and visions, in both English and Mandarin is essential.

Full Time

Hong Kong

Responsibilities:

• Develop and implement operational strategies to enhance the efficiency and effectiveness of the digital currency exchange platform.

• Oversee and manage the daily operations, including trading processes, customer support, risk management, and compliance procedures.

• Collaborate with cross-functional teams to identify and implement process improvements, automation initiatives, and best practices.

• Conduct regular performance analysis and reporting to identify areas for improvement and drive operational excellence.

• Stay up-to-date with industry trends, regulatory changes, and emerging technologies to ensure compliance and maintain a competitive edge.

• Build and maintain relationships with key stakeholders, including regulatory bodies, technology partners, and financial institutions.

• Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration, innovation, and continuous improvement.

Requirements:

• Bachelor's degree in Business Administration, Finance, or a related field. Master's degree is a plus.

• Proven experience in a senior operations management role within the digital currency or financial services industry.

• In-depth knowledge of digital currency trading processes, risk management, and compliance procedures.

• Strong understanding of regulatory requirements and best practices related to digital currency exchanges.

• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and drive operational improvements.

• Exceptional leadership and communication skills, with the ability to effectively collaborate and influence stakeholders at all levels.

• Strong organizational and project management abilities, with the ability to handle multiple priorities and meet deadlines.

• Proficiency in English and Chinese (both written and verbal) is required.

Responsibilities:

• Customer Segmentation Operations: Layered management based on customer needs and value, formulating corresponding operational strategies to enhance customer satisfaction and loyalty.
• Cost Management: Leverage digital tools to monitor cost fluctuations of all partnership resources for the CMLink Global Data SIM, driving cost optimization initiatives to enhance product profitability.
• Product Price Management: Conduct regular product pricing optimization exercises for the CMLink Global Data SIM based on resource cost optimization outcomes. Develop and implement strategic pricing proposals to maintain market competitiveness.
• Business Operations Analysis: Responsible for building the operational analysis system for CMLink Global Card business, supporting effective business data management, analysis, and mining. Prepare regular or special analysis reports on business operations to support product and operational decision-making.
• Digital Intelligence Operations Innovation: A process that combines FineBI data analysis, artificial intelligence (AI), automation technology, and digital tools to optimize and enhance business operational efficiency.

Requirements:

• Computer Science, Business Administration, Information Systems or related disciplines
• Proficient in using statistical tools/SQL/Access/Excel
• Minimum of 3 years of relevant work experience. Preference given to candidates with experience in the telecommunications industry, eSIM products, and partnership management
• Excellent collaboration, communication, organizational, and coordination skills
• Exceptional written and verbal communication skills in both English and Chinese
• Confident and proactive personality with a high level of self-motivation and the ability to handle high work pressure

Interested parties please send your full resume with current & expected salary by email to . Please indicate the reference number in the subject line.

All personal data provided will be used for consideration of your job application only.

OSL is Hong Kong's first SFC-licensed digital asset platform. We are seeking a
Senior Business Operations Manager
to optimise and improve OSL BizPay's business, operational and product capabilities.

Key Responsibilities

• Resolve operational issues for institutional clients, identify client needs, and work with the product team to continuously improve product capabilities.
• Develop and continuously optimise operational SOPs to improve operational efficiency.
• Build and continuously refine operational dashboards with the BI team to present business performance data.
• Identify clients' business needs and propose solutions, driving sustained growth in clients' transaction volumes.
• Work with the channels team to advance channel iterations and improve channel service quality.
• Establish sales management SOPs, manage sales data, and oversee sales performance.

Who We Are Looking For

• At least 5 years of experience in business operations, product operations or client success within crypto, fintech, or financial services.
• Strong understanding of digital assets, payments, and related financial products and services.
• Proven track record of developing and optimising operational SOPs, streamlining processes, and improving efficiency.
• Strong analytical skills and experience working with BI tools and dashboards to monitor business performance and support decision-making.
• Ability to identify clients' needs and translate them into tailored solutions that drive transaction growth.
• Past experience collaborating with product, BI, and sales or channel teams to improve product capabilities and client services.
• Past experience with sales operations, including managing sales processes, analyzing data, and tracking performance.
• Proficiency in English and Chinese, both spoken and written, is a must.

Life at OSL

• Pioneer
  : Build the future of Web3 with a listed leader.
• Impact
  : Shape our global growth.
• Talent
  : Work alongside the industry's best.
• Growth
  : We invest in your career as much as you do.

How to Apply

If you're ready to build the future of finance with us, please apply with your resume.

About OSL Group

OSL Group (
863.HK
) is a leading global financial infrastructure platform bridging traditional finance and the digital asset economy through blockchain technology. The Group is dedicated to providing efficient, seamless, and regulatory-compliant financial services to individuals and businesses worldwide.

OSL delivers a comprehensive suite of regulated services through its licensed platforms, including 24/7 OTC brokerage with deep liquidity fiat gateways and competitive pricing; omnibus brokerage solutions enabling traditional financial institutions to integrate digital assets; SOC 2 Type 2-certified custody with up to US$1 billion insurance protection; and compliant retail trading channels; wealth management solutions, including scheduled launches on tokenised treasuries and RWAs; and in preparation for cross-border payment infrastructure via OSL Pay.

"
Open, Secure, Licensed
" are the principles OSL lives by. OSL is expanding its compliant infrastructure across Japan, Australia, and Europe, potentially Southeast Asia, powering the next generation of global financial infrastructure.

Purpose & Overall Relevance For The Organization

• Be the key player to support and drive the coordination and implementation of the Go-to-market (GTM) process and key go-to-market deliverables across Hong Kong

Key Responsibilities
Go-to-Market Process

• Manage and align the GTM Milestones across functions for Hong Kong and work in-sync with Greater China Area (GCA) Marketing Operations (MOPS) to facilitate all milestones.
• Support the preparation of key meetings (e.g. showroom set-up, presentations, data analysis and reporting). Coordinate the material download & upload for all milestones.
• Co-ordinate the key deliverables from all stakeholders in a timely manner to ensure that deadlines are adhered to.
• Ensure to deliver on time communications of key updates from GCA down to the local teams.
• Support Product Planning team in reporting performance across market, categories, channels (e.g. Preorder analysis, Range Sign-off overview)

Master & Product data & Systems Management

• Lead the management of the local Master Data and maintain data accuracy in all ranging systems (i.e. M-3 and Hublight)
• Support local Product Planning team in maintaining ranging systems (M-3 and Hublight)
• Support Operations and Purchasing teams in article information setup in the system
• Develop an understanding and provide support to relevant IT applications, in particular: Hublight, M-3, adiFox and SAP.

Showroom & Samples Maintenance

• Manage part-timer roster and their KPIs
• Ensure that showroom is properly set-up and tidy for each of the key milestones
• Lead sample budget planning, sample ordering and track sample delivery

Buy & Purchase Order Support

• Co-ordinate the bi-weekly buy schedule and prepare PO file and bi-weekly sign-off meeting with management.
• Support Operations and Purchasing teams in creating the purchase order file and seek approval from Commercial Director before orders are placed.
• Support the Brand Marketing team in consolidating all marketing orders into the PO file for SCM.

Forecasting Support

• Support with the monthly range forecasting and net sales planning
• Support seasonal OTB planning by providing relevant data and analysis (e.g. Net sales, pre-order information)

KPI's

• Efficiency KPIs (overlap, samples hit rate, range size, margin)
• On-time GTM deliverables
• Sell-In & Sell-out
• Forecast accuracy

Key Relationships

• GCA MOPs
• Product Planning, CTC
• Channel teams
• Buying team
• Purchasing, Supply Chain

Knowledge, Skills And Abilities

• Broad product marketing experience with medium-level merchandising, category management and business operations knowledge
• Good coordination and facilitation skills
• Excellent analytical skills and savvy in numbers
• Advanced user of MS Office (especially Excel and Powerpoint)
• Experience in both market and above market organization preferred
• Fluent in English and Cantonese

Requisite Education And Experience / Minimum Qualifications

• University degree in Business or equivalent professional experience ideally in business analytics, merchandising or category management
• At least 5 years of experience in related field

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Purpose & Overall Relevance for the Organization:

• Be the key player to support and drive the coordination and implementation of the Go-to-market (GTM) process and key go-to-market deliverables across Hong Kong

Key Responsibilities:

Go-to-Market Process

• Manage and align the GTM Milestones across functions for Hong Kong and work in-sync with Greater China Area (GCA) Marketing Operations (MOPS) to facilitate all milestones.
• Support the preparation of key meetings (e.g. showroom set-up, presentations, data analysis and reporting). Coordinate the material download & upload for all milestones.
• Co-ordinate the key deliverables from all stakeholders in a timely manner to ensure that deadlines are adhered to.
• Ensure to deliver on time communications of key updates from GCA down to the local teams.
• Support Product Planning team in reporting performance across market, categories, channels (e.g. Preorder analysis, Range Sign-off overview)

Master & Product data & Systems Management

• Lead the management of the local Master Data and maintain data accuracy in all ranging systems (i.e. M-3 and Hublight)
• Support local Product Planning team in maintaining ranging systems (M-3 and Hublight)
• Support Operations and Purchasing teams in article information setup in the system
• Develop an understanding and provide support to relevant IT applications, in particular: Hublight, M-3, adiFox and SAP.

Showroom & Samples Maintenance

• Manage part-timer roster and their KPIs
• Ensure that showroom is properly set-up and tidy for each of the key milestones
• Lead sample budget planning, sample ordering and track sample delivery

Buy & Purchase Order Support

• Co-ordinate the bi-weekly buy schedule and prepare PO file and bi-weekly sign-off meeting with management.
• Support  Operations and Purchasing teams in creating the purchase order file and seek approval from Commercial Director before orders are placed.
• Support the Brand Marketing team in consolidating all marketing orders into the PO file for SCM.

Forecasting Support

• Support with the monthly range forecasting and net sales planning
• Support seasonal OTB planning by providing relevant data and analysis (e.g. Net sales, pre-order information)

KPI's:

• Efficiency KPIs (overlap, samples hit rate, range size, margin)
• On-time GTM deliverables
• Sell-In & Sell-out
• Forecast accuracy

Key Relationships:

• Greater China Area Marketing Operations
• Product Planning, Merchandising
• Channel teams
• Buying team
• Purchasing, Supply Chain

Knowledge, Skills and Abilities:

• Broad product marketing experience with medium-level merchandising, category management and business operations knowledge
• Good coordination and facilitation skills
• Excellent analytical skills and savvy in numbers
• Advanced user of MS Office (especially Excel and Powerpoint)
• Experience in both market and above market organization preferred
• Fluent in English and Cantonese

Requisite Education and Experience / Minimum Qualifications:

• University degree in Business or equivalent professional experience ideally in business analytics, merchandising or category management
• At least 5 years of experience in related field

You could work anywhere. Why us?

• Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $T market size)
• Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better)
• Disrupt a massive market and take us to a 10B business in the next few years
• Be immersed in a talent-dense environment and greatly accelerate your career growth

About The Opportunity
We are looking for a Manager, Business Operations to help us grow from 5M to 50M users in the next few years. This key role will be instrumental in championing data-driven decisions across the company, with a focus on the core insurance product. Your success in this role will be crucial in propelling Jerry towards becoming a 5B business by 2030.

Jerry is building the first AllCar super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T arket in the U.S. We started with insurance in 2019, and since then we've launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised 240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

How You Will Make An Impact

• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Partner with product, marketing and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Identify opportunities to automate manual processes and optimize operational efficiency

Preferred Experience

• Bachelor's degree in a quantitatively or intellectually rigorous discipline
• A few years of consulting experience (MBB preferred)
• Prior experience with customer acquisition or performance marketing
• High level of comfort with SQL and Python (or similar ML programming language)

Who You Are

• You have a framework for problem solving and live by first principles
• Comfortable communicating with audiences varying from front-line employees to the company's C-suite
• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence

While we appreciate your interest and application, only applicants under consideration will be contacted.
is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at

The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About
is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we're just getting started.

was founded in 2017 by serial entrepreneurs and has raised more than $2 0 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

The Opportunity
Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

Overall Position Purpose
EY requires a professional who will be responsible to drive and support financial management, as well as to deliver a diverse set of operations projects and activities for the Greater China region. The position will work closely with key members of GC Service Line Leadership team including but not limited to the Service Line Leader, Resourcing Leader, Talent Leader and BD Operations Leader amongst other key internal stakeholders, to ensure successful implementation and execution of operations projects and programs.

Major Responsibilities:

• Financial Management Interface
• Monitor, analyze and articulate financial performance issues;
• Initiate short and long terms programs to support the business in addressing structural and/or market issues that are impacting financial performance;
• Financial Planning (short term and long term plan) for the Service Line
• Operational Project Planning, Implementation & Support
• Lead the corresponding service line operation team to implement market segment business transformation initiatives, including establishing internal operation system, executing change management tasks, enhancing metrics monitoring/tracking processes, etc;
• Projects in scope likely to fall within change management, executing and enforcing robust operational and financial controls, and identification of efficiencies;
• Project responsibilities will vary from 'end to end' responsibility to project management support to project team member;
• Construct formal project plans, protocols and governance procedures for a range of projects and programs.

Qualifications, Knowledge & Experience

• Bachelor degree above, 5-8 years working experience;
• Experience in working directly with partners and senior executives, and able to influence at all levels and obtain commitments to action;
• Self-starter; able to work with limited supervision, to juggle conflicting demands and to prioritize work effectively;
• Extroverted characters and willing to take on challenges;
• Strong organizational skills, attention to detail;
• Proactive, analytical, flexible and confident;
• Candidates with less experience will be considered as Operation Analyst.

Communication:

• A committed team player with good interpersonal and communication skills;
• Excellent presentation skill in English and Mandarin (both written and oral) is a must;
• Proficiency in Cantonese is beneficial;
• Overseas education/living experience is considered a plus.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Make your mark.
Apply now