54 Business Process jobs in Hong Kong

Join to apply for the Business Process Manager role at Payoneer

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Join to apply for the Business Process Manager role at Payoneer

About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Payoneer is seeking a talented Business Process Manager to join team. As the APAC Business Process Manager, you will be joining our largest Operations team, using qualitative and quantitative insights to improve our customers’ journeys and operational processes as well as analyze insights from multiple sources to clarify ambiguous problems. The successful candidate will be comfortable switching between thinking strategically about big picture initiatives, executing quickly on tactical opportunities, and troubleshooting operational issues.
This role will be based in our Hong Kong or Seoul (Korea) office.
What You’ll Be Spending Your Time On

• Leading, designing, and executing new business processes, flows, and initiatives mainly cross-operations
• Working with all customer journey units to learn and serve their business needs in the matters of business processes, systems analysis, automation opportunities, and innovation
• Deeply learn the different business flows, look for the relevant data, and analyze main pain points that require improvements
• Design operational processes, including analytical and technological aspects, and manage projects to execute them
• Leading the measurement concept of the customer journey division and working closely with analytics on executing it
• Work with stakeholders across the organization to achieve project goals
  

• Bachelors Degree required; MBA preferred
• 4+ years of experience working as Systems Analyst, Process Engineer, or Business Partner in Fintech, SaaS, or Management Consulting
• Excellent analytical skills
• Experience with project management
• Proven ability to assess business needs and translate them into relevant solutions
• Strong interpersonal skills leading and driving execution with cross-functional teams
  

• Experience with customer centers and operational processes
• Project management certification (PMP)
• SQL experience
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing

Referrals increase your chances of interviewing at Payoneer by 2x

Get notified about new Business Process Manager jobs in Hong Kong, Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 2 days ago

Hong Kong, Hong Kong SAR HK$55,000 - HK$65,000 1 week ago

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Direct message the job poster from Plaza Premium Group

Join our family today.

Together, we'll make travel better.

What you'll be doing:

Finance & Business Process Efficiency

• Work closely with GSC Finance (Global Services Centre) and provide independent and objective evaluation on the effectiveness and efficiency of finance and business process.
• Support ERP project for finance transformation to achieve the Department’s strategic plan, continually work with Finance, business owners and external consultants to define the future to-be process, workflows and practices in ERP system.
• Report findings and provide feasible recommendations for improvements on productivity or process efficiency.
• Regularly review the implementation status of audit recommendations including those from internal & external auditors.
• Prepare reports and presentation to senior management on process improvement status.
• Review and develop policies, procedures, operating manual to suit business need or industry best practice.
• Act as a SME to provide consultancy service for internal stakeholders on process enhancement.
• Perform ad-hoc tasks and investigations as instructed by supervisor.

Internal Control and Finance Compliance

• Identify control weakness in existing policies & procedures and recommend practical remediations.
• Design internal controls to prevent or detect fraud and reduce financial loss.
• Hands-on development of policies & procedures on complex processes.
• Monitor the effectiveness of newly implemented processes and continuously improve if necessary.
• Conduct training to educate relevant stakeholders on new policies and procedures.
• Promote control awareness and corporate governance via workshop, guidance or training deemed necessary.
• Work closely with all departments to help drive change and adopt changes in working practices to become more efficient.
• Conduct routine control self-assessment to evaluate the effectiveness of internal controls.
• Perform ad-hoc tasks and investigations as and when required.

About you:

• Bachelor’s degree in Finance, Accounting or related discipline with at least 6 years of experience in accounting or auditing
• Proven experience working as internal control, internal audit or risk management professional in sizable multinational conglomerates or listed companies
• Possess recognized professional qualification (i.e. CA, CPA, ACCA, CIA, CISA etc)
• Big 4 audit background is a definite advantage.
• Extensive understanding in internal audit/internal control/risk management framework and best practice (i.e., SOX, ISO 31000, COSO ERM framework, IIA standard).
• Candidate with Travelling/Hospitality/F&B industry exposure is a definite advantage.
• Accredited in Lean, Six Sigma or other process improvement methodology would be an advantage.
• Excellent project management experience as well as exceptional report writing and presentation skills.
• Strong communication and interpersonal skills.
• Detailed-oriented and able to work under pressure.
• Mature, self-motivated, able to work independently and deal with all levels of stakeholders including senior management.
• Demonstrated track record of re-engineering business processes and driving adoption across an organization/department.
• Proficient in MS Office is a must.
• Working or Audit experience with Oracle/JDE/SAP/Microsoft Dynamic 365 ERP System, Sun Accounting, Procurement system, F&B Point of Sales, Hotel Property Management System, etc would be advantages.
• Good command of spoken and written English and Chinese (Putonghua and Cantonese).
• International Audit exposure is a definite advantage.
• Stationed in Hong Kong, while occasional international travelling is required.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Accounting/Auditing
• Industries Hospitality and Airlines and Aviation

Referrals increase your chances of interviewing at Plaza Premium Group by 2x

Get notified about new Business Controller jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR HK$65,000 - HK$85,000 1 week ago

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Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.

Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  
  

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  
  

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  
  

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Meiyume by 2x

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 19 hours ago

Hong Kong, Hong Kong SAR
HK$55,000.00
-
HK$5,000.00
1 week ago

Kwai Tsing District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK 30,000 - HK 40,000 21 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.
Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Meiyume by 2x

New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 19 hours ago

Hong Kong, Hong Kong SAR
HK$55,000.00
-
HK$5,000.00
1 week ago

Kwai Tsing District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK 30,000 - HK 40,000 21 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

16 hours ago Be among the first 25 applicants

We're seeking a talented Business Analyst to join our client. This role plays a pivotal part in enhancing our organization's efficiency and effectiveness through strategic analysis and innovative solutions.

Key Responsibilities:

• Critically evaluate existing workflows from different business units and recommend targeted improvements to boost productivity and efficiency.
• Develop clear, comprehensive process maps and business requirements documents aligned with organizational goals.
• Collaborate closely with technical & solution delivery teams to understand current business processes and propose innovative transformation solutions.
• Facilitate workshops and stakeholder interviews to gather and validate business requirements.
• Analyze and document core business processes and workflows, transforming insights into actionable user stories.
• Identify and document issues, risks, and opportunities for improvement within current processes.

Ideal Candidate Profile:

• Bachelor's degree in a technology-related discipline.
• Minimum 4 years of experience in a Business Analyst role, familiar with process mapping & re-engineering, identifying pain points, and providing innovative solutions.
• Agile mindset with qualities of adaptability and openness.
• Experience in customer-centric industries e.g., Retail, Hospitality, Entertainment, F&B is a plus.
• Exceptional attention to detail and strong organizational/time management skills.
• Excellent verbal and written communication skills, with the ability to interact effectively with diverse team members.
• Proactive thinking with the ability to anticipate challenges and solutions.
• Fluent in English and Chinese.
• PMP / CBAP certification.
• Lean Six Sigma / Certified Kaizen Facilitator is a plus but not mandatory.

Skills and Experience:

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum 5 years of experience in business analysis and project support within IT.
• Proven stakeholder engagement, process reengineering, and solution design experience.
• Knowledge of software development lifecycle and enterprise systems.
• Strong communication skills in English; Cantonese/Mandarin preferred.
• Certification in CBAP or equivalent.
• Certification in PMP or PRINCE2.
• Proficiency with Visio, Lucidchart, Jira, and Power BI.
• Facilitation, negotiation, and stakeholder management skills.
• Expertise in process mapping, root cause analysis, and continuous improvement.
• Ability to support end-to-end project delivery, including testing and documentation.
• Basic financial modeling and budgeting understanding.
• Ability to work in multi-cultural, multi-lingual environments.

Preferred Certifications:

• Lean Six Sigma Green/Black Belt.
• BPM Certification (e.g., ABPMP CBPP).
• Certified Kaizen Facilitator.

• Mid-Senior level

• Full-time

• Consulting

• Hospitality, Hotels and Motels, and Restaurants

Referrals increase your chances of interviewing at Robert Walters by 2x

Get notified about new Senior Business Analyst jobs in Central & Western District, Hong Kong SAR .

16 hours ago Be among the first 25 applicants

We're seeking a talented Business Analyst to join our client. This role plays a pivotal part in enhancing our organization's efficiency and effectiveness through strategic analysis and innovative solutions.

Key Responsibilities:

• Critically evaluate existing workflows from different business units and recommend targeted improvements to boost productivity and efficiency.
• Develop clear, comprehensive process maps and business requirements documents aligned with organizational goals.
• Collaborate closely with technical & solution delivery teams to understand current business processes and propose innovative transformation solutions.
• Facilitate workshops and stakeholder interviews to gather and validate business requirements.
• Analyze and document core business processes and workflows, transforming insights into actionable user stories.
• Identify and document issues, risks, and opportunities for improvement within current processes.

Ideal Candidate Profile:

• Bachelor's degree in a technology-related discipline.
• Minimum 4 years of experience in a Business Analyst role, familiar with process mapping & re-engineering, identifying pain points, and providing innovative solutions.
• Agile mindset with qualities of adaptability and openness.
• Experience in customer-centric industries e.g., Retail, Hospitality, Entertainment, F&B is a plus.
• Exceptional attention to detail and strong organizational/time management skills.
• Excellent verbal and written communication skills, with the ability to interact effectively with diverse team members.
• Proactive thinking with the ability to anticipate challenges and solutions.
• Fluent in English and Chinese.
• PMP / CBAP certification.
• Lean Six Sigma / Certified Kaizen Facilitator is a plus but not mandatory.

Skills and Experience:

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum 5 years of experience in business analysis and project support within IT.
• Proven stakeholder engagement, process reengineering, and solution design experience.
• Knowledge of software development lifecycle and enterprise systems.
• Strong communication skills in English; Cantonese/Mandarin preferred.
• Certification in CBAP or equivalent.
• Certification in PMP or PRINCE2.
• Proficiency with Visio, Lucidchart, Jira, and Power BI.
• Facilitation, negotiation, and stakeholder management skills.
• Expertise in process mapping, root cause analysis, and continuous improvement.
• Ability to support end-to-end project delivery, including testing and documentation.
• Basic financial modeling and budgeting understanding.
• Ability to work in multi-cultural, multi-lingual environments.

Preferred Certifications:

• Lean Six Sigma Green/Black Belt.
• BPM Certification (e.g., ABPMP CBPP).
• Certified Kaizen Facilitator.

• Mid-Senior level

• Full-time

• Consulting

• Hospitality, Hotels and Motels, and Restaurants

Referrals increase your chances of interviewing at Robert Walters by 2x

Get notified about new Senior Business Analyst jobs in Central & Western District, Hong Kong SAR .

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Direct message the job poster from China Mobile International Limited

Responsibilities:

• Assist the sales team in achieving business objectives, ensuring accuracy in order processing and data entry.
• Support daily sales activities, including but not limited to:
• Sales order processing
• Preparing invoices, debit and credit notes
• Assisting in maintaining effective record-keeping and filing systems
• Collaborating closely with the finance department for vendor payment handling
• Execute compliance checks, safety production and other related support tasks based on headquarters' requirements, providing feedback as necessary.
• Coordinate with the IT department to systematize business needs, with basic data mapping capabilities.
• Handle other ad hoc projects as assigned.

Requirements:

• Bachelor's degree or higher is required
• 3 years of relevant work experience preferred
• Proficient in Microsoft Word, PowerPoint and Excel, with the ability to perform data mapping and coordinate system requirements.
• Good communication skills in both Chinese and English.
• Strong analytical and report writing skills.

Interested parties please send your full resume with current & expected salary by e-mail to . Please indicate the reference in the subject line.

All personal data provided will be used for consideration of your job application only.

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Administrative
• Industries Telecommunications

Referrals increase your chances of interviewing at China Mobile International Limited by 2x

Central & Western District, Hong Kong SAR 3 days ago

Southern District, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

Referrals increase your chances of interviewing at KuCoin Exchange by 2x

Get notified about new Business Operations Manager jobs in Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from China Mobile International Limited

Responsibilities:

• Assist the sales team in achieving business objectives, ensuring accuracy in order processing and data entry.
• Support daily sales activities, including but not limited to:
• Sales order processing
• Preparing invoices, debit and credit notes
• Assisting in maintaining effective record-keeping and filing systems
• Collaborating closely with the finance department for vendor payment handling
• Execute compliance checks, safety production and other related support tasks based on headquarters' requirements, providing feedback as necessary.
• Coordinate with the IT department to systematize business needs, with basic data mapping capabilities.
• Handle other ad hoc projects as assigned.

Requirements:

• Bachelor's degree or higher is required
• 3 years of relevant work experience preferred
• Proficient in Microsoft Word, PowerPoint and Excel, with the ability to perform data mapping and coordinate system requirements.
• Good communication skills in both Chinese and English.
• Strong analytical and report writing skills.

Interested parties please send your full resume with current & expected salary by e-mail to . Please indicate the reference in the subject line.

All personal data provided will be used for consideration of your job application only.

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Administrative
• Industries Telecommunications

Referrals increase your chances of interviewing at China Mobile International Limited by 2x

Central & Western District, Hong Kong SAR 3 days ago

Southern District, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.