What Jobs are available for Business Processes in Hong Kong?

We are looking for a skilled Process Management Manager to drive, implement, and continuously improve process management initiatives across the organization. The Manager will play a hands-on role in streamlining workflows, ensuring compliance, supporting staff, and leveraging technology to enhance efficiency and audit readiness.

Responsibilities:

• Design, document, and optimize business processes across multiple functions (Infrastructure, Operations, Governance, Service Delivery, Knowledge Management) to achieve business goals
• Identify process gaps and inconsistencies; propose and implement improvements
• Lead and facilitate process mapping, workflow analysis, and reengineering projects
• Ensure all processes comply with internal policies and external regulations
• Develop and deliver training materials to enhance staff understanding and adoption of processes
• Provide direct support to teams in troubleshooting and resolving process-related issues
• Work closely with Facility Management, Technology, HR, Customer Success, Internal Audit, and other teams

Requirements:

• Bachelor's degree in Business, Engineering, Operations Management, or related field
• 8+ years of hands-on experience in process management, business process improvement, or operations
• Strong knowledge of process mapping, workflow tools, and process automation technologies
• Experience in facility management, data center operations, or service management is considered an asset
• Excellent analytical, problem-solving, and project management skills
• Strong communication and stakeholder engagement abilities
• Proactive, detail-oriented, and comfortable working in a dynamic, cross-functional environment

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Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal responsibilities:

• Conduct concrete analysis on Credit Card Origination performance to provide business insight to management
• Assist to conduct robust review and enhance the business model, sales strategies, procedures, control measures, internal control and management information, with an aim to boost sales control effectiveness and performance
• Identify opportunities to streamline card origination journey and customer experience uplift
• Collaborate with various internal departments to ensure smooth launch of new application process, streamline and system enhancement projects
• Keep abreast of the market changes to ensure the competitiveness of our products / services
• Ensure all new initiatives align with bank values and strategies to deliver service excellence to internal and external customers while comply with the internal control standards, group compliance policy and external regulatory requirements

Requirements:

• University degree in Business Administration or a related discipline
• Minimum of 5 years' retail banking experience, with exposure to consumer lending an advantage, and knowledge of related regulatory requirements and guidelines
• Strong self-motivation and drive to succeed
• Resilience to stress, able to unlock full potential and prepare for the future of work
• Strong project management, communication, interpersonal and analytical skills
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• PC literate in MS Office, including Word, PowerPoint and Excel
• Proficiency in both spoken and written English and Chinese

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal responsibilities:

• Conduct concrete analysis on Credit Card Origination performance to provide business insight to management
• Assist to conduct robust review and enhance the business model, sales strategies, procedures, control measures, internal control and management information, with an aim to boost sales control effectiveness and performance
• Identify opportunities to streamline card origination journey and customer experience uplift
• Collaborate with various internal departments to ensure smooth launch of new application process, streamline and system enhancement projects
• Keep abreast of the market changes to ensure the competitiveness of our products / services
• Ensure all new initiatives align with bank values and strategies to deliver service excellence to internal and external customers while comply with the internal control standards, group compliance policy and external regulatory requirements

Requirements:

• University degree in Business Administration or a related discipline
• Minimum of 5 years' retail banking experience, with exposure to consumer lending an advantage, and knowledge of related regulatory requirements and guidelines
• Strong self-motivation and drive to succeed
• Resilience to stress, able to unlock full potential and prepare for the future of work
• Strong project management, communication, interpersonal and analytical skills
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• PC literate in MS Office, including Word, PowerPoint and Excel
• Proficiency in both spoken and written English and Chinese

You'll achieve more when you join Hang Seng Bank Limited.

Issued by Hang Seng Bank Limited

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal responsibilities:

• Conduct concrete analysis on Credit Card Origination performance to provide business insight to management
• Assist to conduct robust review and enhance the business model, sales strategies, procedures, control measures, internal control and management information, with an aim to boost sales control effectiveness and performance
• Identify opportunities to streamline card origination journey and customer experience uplift
• Collaborate with various internal departments to ensure smooth launch of new application process, streamline and system enhancement projects
• Keep abreast of the market changes to ensure the competitiveness of our products / services
• Ensure all new initiatives align with bank values and strategies to deliver service excellence to internal and external customers while comply with the internal control standards, group compliance policy and external regulatory requirements

Requirements:

• University degree in Business Administration or a related discipline
• Minimum of 5 years' retail banking experience, with exposure to consumer lending an advantage, and knowledge of related regulatory requirements and guidelines
• Strong self-motivation and drive to succeed
• Resilience to stress, able to unlock full potential and prepare for the future of work
• Strong project management, communication, interpersonal and analytical skills
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• PC literate in MS Office, including Word, PowerPoint and Excel
• Proficiency in both spoken and written English and Chinese

You'll achieve more when you join Hang Seng Bank Limited.

Issued by Hang Seng Bank Limited

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal responsibilities:

• Conduct concrete analysis on Credit Card Origination performance to provide business insight to management
• Assist to conduct robust review and enhance the business model, sales strategies, procedures, control measures, internal control and management information, with an aim to boost sales control effectiveness and performance
• Identify opportunities to streamline card origination journey and customer experience uplift
• Collaborate with various internal departments to ensure smooth launch of new application process, streamline and system enhancement projects
• Keep abreast of the market changes to ensure the competitiveness of our products / services
• Ensure all new initiatives align with bank values and strategies to deliver service excellence to internal and external customers while comply with the internal control standards, group compliance policy and external regulatory requirements

Requirements

Requirements:

• University degree in Business Administration or a related discipline
• Minimum of 5 years' retail banking experience, with exposure to consumer lending an advantage, and knowledge of related regulatory requirements and guidelines
• Strong self-motivation and drive to succeed
• Resilience to stress, able to unlock full potential and prepare for the future of work
• Strong project management, communication, interpersonal and analytical skills
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• PC literate in MS Office, including Word, PowerPoint and Excel
• Proficiency in both spoken and written English and Chinese

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Job Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal Responsibilities

• Conduct concrete analysis on Credit Card Origination performance to provide business insight to management
• Assist to conduct robust review and enhance the business model, sales strategies, procedures, control measures, internal control and management information, with an aim to boost sales control effectiveness and performance
• Identify opportunities to streamline card origination journey and customer experience uplift
• Collaborate with various internal departments to ensure smooth launch of new application process, streamline and system enhancement projects
• Keep abreast of the market changes to ensure the competitiveness of our products / services
• Ensure all new initiatives align with bank values and strategies to deliver service excellence to internal and external customers while comply with the internal control standards, group compliance policy and external regulatory requirements

Requirements
*Requirements: *

• University degree in Business Administration or a related discipline
• Minimum of 5 years' retail banking experience, with exposure to consumer lending an advantage, and knowledge of related regulatory requirements and guidelines
• Strong self-motivation and drive to succeed
• Resilience to stress, able to unlock full potential and prepare for the future of work
• Strong project management, communication, interpersonal and analytical skills
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• PC literate in MS Office, including Word, PowerPoint and Excel
• Proficiency in both spoken and written English and Chinese

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Summary

Have you recently graduated, and do you want to bring energy and ambition to our team? Then apply for our two-year graduate scheme, which commences in August 2026, and become a part of our Concept & Service - Producer & Process Management team in Hong Kong.

What you'll do

During your placement, you will work in our HK office and your rotations will be exposed to the following areas within the business:

• Process Management

• Procurement & Costing

• Vendor Management

• Merchandising & Product Development

You will be at the helm of our Producer & Process Management team and gain diverse experience working alongside our Process & Costing analysts, Suppliers and Merchandisers.

What you'll need

• Graduates of 2026 or recent graduates with up to 1 year working experience

• Bachelor's degree with an Upper Second Class/higher or GPA score of at least 3.0 with major, including but not limited to:

o Supply Chain Management

o Business Management

• Enthusiasm for working in the dynamic sourcing industry, any previous experience being highly advantageous

• Fluency in English, whilst Cantonese, Mandarin and/or German are advantageous

• Excellent communication, interpersonal and teamwork skills

• Creativity in problem-solving and strong analytical ability

• An appetite for an ambitious career and the ability to adapt to new situations within a fast-paced environment

• The right to work in Hong Kong

What you'll receive

• Excellent salary and benefits

• Networking opportunities

• External training sponsorship

• Ongoing training and development

• Continuing support with our buddy and mentor programme

Join adidas Internship Program
Are you passionate about sports and eager to start your internship with a global leader in the industry? At adidas, we believe in the power of sport to change lives. Our mission is to be the best sports brand in the world, with a "You Got This" mentality to reach beyond possibilities

The 6-month full-time Internship at adidas provides you with a unique opportunity to apply what you've learned at university, use your knowledge in practice, and live your passion for sports in our Global Headquarter for Product Development & Sourcing business in Hong Kong.

Why adidas?

• Dynamic Industry: With sports playing an increasingly important role in people's lives, both on and off the field, we operate in a highly attractive industry with lots of potentials.
• Innovative Environment: We push the boundaries of products, quality, experiences, and services based on our deep understanding of our consumers and the authenticity of the adidas brand.
• Diversity, Equity & Inclusion: We champion DEI by fostering a culture where every individual feels valued, respected, and empowered to bring their authentic selves to work.

About The Internship
Purpose & Overall Relevance for the Organization:
Support the strategic initiatives and process optimization by developing new data analytics and leveraging digital tools to facilitate management decisions.

Key Responsibilities

• Support implementation of data analytics and reporting deliverables for sourcing teams
• Support business process improvements via automation and data management
• Help elevate effectiveness and capacity of Digital Transformation efforts for sourcing & production development teams
• Design and implement decision support tool/system for supplier business performance
• Collect, analyze, synthesize & present data for decision making
• Support organization of key events e.g. supplier meetings

Key Relationships

• Liaison Offices, and other functions in sourcing and product development, i.e. planning, materials, quality, costing, sustainable sourcing, product creation, etc.
• Sourcing senior leadership team
• Data and Analytics team
• Corporate IT and Data Management

Required Main Study Courses

• Bachelor/master's degree in Engineering, Economics, Business Administration, Mathematics, Statistics, Operations/Supply Chain Management, Computer Science (or any other major with demonstrated interest in supply chain operations, data analytics and coding skills)

Preferred university/ discipline:
Any

Required Skills

• Fluent in English (oral and in writing)
• Working knowledge of MS Excel is required
• Tech savvy, comfortable with algorithms, ability and desire to learn new tools
• Comfortable in using AI tools in ethical manners
• Knowledge of SQL, Python, Power BI, Databricks, VBA, or other programming languages/data tools would be a plus

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.