What Jobs are available for Business Support in Hong Kong?

My client is sizeable property Developer, actively looking for Business support.

In this role, you will:

• Manage Administration: Handle all clerical tasks, including filing, drafting standard offers, and preparing marketing mailouts.
• Create Marketing Collateral: Assist in producing high-quality marketing materials like floor plans, tenancy schedules, and operational checklists.
• Provide Team Support: Offer essential secretarial support to the marketing team, ensuring smooth day-to-day operations.

Requirements:

• Minimum 2 years' relevant secretarial experience in sizable companies; experience with property developers is an added advantage
• Good communication and interpersonal skills
• Proficient in MS Office and Chinese word processing
• Fluent in written and spoken English and Chinese, including Putonghua

Job Duties:

• To develop and implement comprehensive change management strategies and roadmaps aligned to company development objectives
• To lead end-to-end change initiatives, from stakeholder analysis and impact assessments to communication, and benefits realization
• To design, deliver, and oversee change impact assessments
• To monitor and report on change adoption, resistance, and key performance indicators; adjust plans to mitigate risks

Requirements:

• With Bachelor degree or above
• At least 6 years' work experience in financial institutions
• Strong technical background in securities brokerage or banking business with the ability to understand and oversee complex technical recovery process is an advantage
• Outstanding communication and interpersonal skills, with the ability to effectively engage and influence to stakeholders
• Experience in developing and implementing change / incident management plans and procedures
• Familiarity with industry-standard change management frameworks and tools is a significant advantage
• Excellent communication and presentation skills in both English and Chinese

We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to

(Data collected will be kept strictly confidential and used for recruitment purpose only.)

Guotai Junan International (Stock Code: 1788.HK) is the first Chinese securities company listed on Hong Kong Stock Exchange by way of IPO. Based in Hong Kong, we provide diversified financial services including wealth management, brokerage, corporate finance, loans and financing, asset management and financial products. Through the systematic management and training, you will have the opportunity to maximize your talents on our board platform and empower your future with GTJAI.

My client is sizeable property Developer, actively looking for Business support.

In This Role, You Will

• Manage Administration: Handle all clerical tasks, including filing, drafting standard offers, and preparing marketing mailouts.
• Create Marketing Collateral: Assist in producing high-quality marketing materials like floor plans, tenancy schedules, and operational checklists.
• Provide Team Support: Offer essential secretarial support to the marketing team, ensuring smooth day-to-day operations.

Requirements

• Minimum 2 years' relevant secretarial experience in sizable companies; experience with property developers is an added advantage
• Good communication and interpersonal skills
• Proficient in MS Office and Chinese word processing
• Fluent in written and spoken English and Chinese, including Putonghua

A day in the life of the Business Support Officer

• Generate and update regular sales reports
• Prepare data analysis and presentation to support sales development
• Update sales forecast in system
• Prepare sales orders, follow up on invoice and products delivery
• Monitor the stock level and aging stock at Distributor warehouse
• Provide support on planning and implementation of promotions and visibility programs
• Prepare accruals for trade spend
• Manage Distributor's claims on trade spend, service charges, damaged goods, etc.
• Provide general administrative support to the team

What will make you successful?

• University degree or equivalent with 1-2 years Sales and Marketing working experience
• Good interpersonal skills and communication skills
• Detail-minded and sensitive to numbers
• Team player, proactive, responsible and willing to learn
• Good in written and spoken English and Chinese
• Proficient PC skills, familiar and proficient in MS Excel is a must (v-lookup, pivot table)

We, at all levels, are strongly committed to the Company, its development and its culture. We practice what we preach and give great importance to training and development of people. We offer excellent career development opportunities, attractive remuneration package, comprehensive fringe benefits and wellness programs to the right candidates. 

We are an equal opportunity employer and committed to workforce diversity with opportunity for continuous development and growth to all employees.

Please apply in full resume (in Microsoft Word or PDF format) with your employment history, present and expected salary via "Quick Apply".

(All information will be treated in strict confidence and will be used exclusively for recruitment related purpose only. Information of unsuccessful applicants will be destroyed upon completion of the recruitment process.)

Responsibilities and opportunities:

To perform account servicing tasks including to identify customer's needs, enquiries handling, provide tracking reports or analysis through close communications by phone calls, messages, meetings and visits.

To build, maintain and strengthen relationships between the company and customers for business opportunities at different levels.

To motivate customers to drive the business by endorsing the company's mission, vision and culture, business and products opportunity.

To provide high level of customer satisfaction and provide consultative support to distributors to develop goals and business plan which align with the company's strategic.

Document customer calls and report trends to management with clarity and speed.

Handling internal and external enquiries on compliance related issue.

Ad hoc duties as assigned.

Qualifications and Requirements:

Diploma holder or above

1-2 years of work experience in customer service or account servicing, candidates with more work experience may be considered as Senior Business Support Executive / Senior Sales Support Executive

Good commend of spoken and written English and Chinese

Excellent problem solving, interpersonal and presentation skills

Team player with ability to work independently

Proficiency in Microsoft Office applications and Chinese word processing

We offer:

Five-day work week (Mon - Fri)

Attractive remuneration package

Year-end performance bonus

Medical, dental and life insurance

Birthday leave

Family care leave

Free products and staff discount

Please send your full resume (with your availability, current and expected salary) via APPLY NOW button. You may consider your application unsuccessful if you do not hear from us within 6 weeks. Personal data collected will be used for recruitment purpose only.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time

Job description

• Monitor and check daily transactions to ensure that operates in accordance with the policies, guidelines and procedures
• Override daily transactions as authorized by the bank
• Conduct AML name screening checking and report the suspicious cases
• Conduct investment transactions checking to ensure that are fully complies with external and internal rule, policies and guidelines

Requirement

• Degree holder in Business Administration, Finance, Economic or related disciplines
• Minimum 5 years of business support or operation experience in private banking industry
• Familiar with banking operations and knowledge
• Strong knowledge of regulatory requirements such as SFO, SFC's Code of Conduct, HKMA's circulars, AML guidelines etc.
• Responsible, detailed-mind, well-organized with good communication skills
• Mandarin proficiency is an advantage

Responsibilities and opportunities:

• To perform account servicing tasks including to identify customer's needs, enquiries handling, provide tracking reports or analysis through close communications by phone calls, messages, meetings and visits.
• To build, maintain and strengthen relationships between the company and customers for business opportunities at different levels.
• To motivate customers to drive the business by endorsing the company's mission, vision and culture, business and products opportunity.
• To provide high level of customer satisfaction and provide consultative support to distributors to develop goals and business plan which align with the company's strategic.
• Document customer calls and report trends to management with clarity and speed.
• Handling internal and external enquiries on compliance related issue.
• Ad hoc duties as assigned.

Qualifications and Requirements:

• Diploma holder or above
• 1-2 years of work experience in customer service or account servicing, candidates with more work experience may be considered as Senior Business Support Executive / Senior Sales Support Executive
• Good commend of spoken and written English and Chinese
• Excellent problem solving, interpersonal and presentation skills
• Team player with ability to work independently
• Proficiency in Microsoft Office applications and Chinese word processing

We offer:

• Five-day work week (Mon - Fri)
• Attractive remuneration package
• Year-end performance bonus
• Medical, dental and life insurance
• Birthday leave
• Family care leave
• Free products and staff discount

Please send your full resume (with your availability, current and expected salary) via APPLY NOW button.  You may consider your application unsuccessful if you do not hear from us within 6 weeks. Personal data collected will be used for recruitment purpose only.

To enhance our client response system, we are seeking a highly organized and proactive Business Support Officer to join our POAD team.

Key Responsibilities

• Serve as the primary point of contact for all incoming media enquiries via general line, email, and website.
• Receive, identify, and categorize various types of enquiries, directing them to the appropriate internal teams for further action.
• Maintain clear and professional communication with both internal teams and external clients to ensure smooth operations.
• Take end-to-end responsibility for handling designated enquiries, ensuring progression from initial contact to final deal closure.

Key Requirements

• 1–2 years of experience in a client-facing or enquiry-handling role (fresh graduates are also welcome)
• Independent, responsible, and highly attentive to details
• Excellent communication and coordination skills, with the ability to interact professionally with diverse teams
• Good command of both written and spoken English and Chinese
• Proficiency in MS Office (Word & Excel)
• Immediate availability is highly preferred

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Operations Shared Services (OSS) drives operations' performance standards, service excellence, and consistency across the Group and our Global Service Centres (GSCs). This central team oversees areas such as business intelligence, cost management, reporting, billing and regulatory compliance. In addition, through its GSC Capabilities team, they are responsible for enterprise-wide workforce management, location strategy, future skills, and group common services (AI, automation, and other strategic initiatives).

We are currently seeking a high calibre professional to join our team as an *Officer, Business Support (12 months fixed term contact) *.

*Principal Responsibilities *

In this role you will

• Handle administrative/office work and support the administrative/office work for team members
• Invoice settlement, Fusion handling, follow up the invoice with various teams/departments, etc
• Perform facilities setup or meeting room setting and related arrangement; assist staff engagement activities, exchange/focus group, events, services and managing supplies - deliver and distribute fruit/soups/snacks/food etc
• Handle review exercises for the department and enquiries from other departments
• Handle tasks related to mailing/document/cheque delivery - handle incoming/outgoing/registered mails and courier packages, register of incoming mails, sort mails from Post Office, mails collection & delivery, internal mails circulation, collect/deliver CPC bags/documents, deliver diskettes/reports, collect cheques & bounced CQ from lock box and diskettes from Autopay, coordinate with DHL for the ad hoc courier collection service including contact DHL, fill in cheque slips and scan cheques
• Manage refreshment and snacks as required, stock take for copy paper replenishment
• Required to take heavy stuff during the work process
• Support office relocation project as required

Qualifications

To be successful you will need

• Good writing skill in both English and Chinese
• Good in mathematics; good analytical mindset when handling a lot of figures and data
• Experience in banking acquiring business is an advantage; strong business acumen and analytical mindset with good problem solving and decision making
• To be a good team player with excellent interpersonal, collaboration, presentation and influencing skills
• Good time management; and ability in handling the daily tasks in a timely manner and to meet the deadline
• An ability to work independently and under pressure in a dynamic and challenging work environment
• Willing to take and accomplish ad hoc tasks with quality
• Proficiency in using Excel (including vlookup), Word and Access, PowerPoint

*Opening up a world of opportunity *

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.