What Jobs are available for Business To Consumer in Hong Kong?

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.Responsibilities(A) Build solid Customer Base* Be the "Hunter"r; role for customer acquisition in order to drive more customer numbers* Assigned to branches of the network as base and to source customer including and not limited to nearby residential estate, office buildings, government departments etc.* Reflect customer feedback & competitive situation and recommend suggestions to Team Leader.(B) Relationship Building and Account Servicing * Open account, complete application & related documentation for customers.* Keep abreast of the latest product/market knowledge to demonstrate high level of functional competencies and professionalism when interacting with customers.* Handshake all Treasures customer properly to TRM for relationship building & follow-up(C) Customer Experience Management* Provide superior service to customers in accordance with the Bank's required service standards.* Process and follow through customer requests and enquiries to ensure customer satisfaction.(D) Account Opening System Support* Help to support ad hoc project which required by management or project base, if necessary(E) Sales Governance and Compliance Control* Adhere to bank's policies, standards, operations guidelines/ procedures, security and internal control measures.* Comply with the compliance and regulatory requirements and code of conduct, particularly those applicable to the course of sellinge. sales staff's licensing and fitness & properness, KYC, anti-money laundering & documentation completeness in a/c opening & in each deal.* Comply with the registered capacity as well as any conditions imposed by the HKMA and other regulatory bodies.

This includes compliance with the applicable requirements of the Code of Conduct for Persons Licensed by or Registered with the SFCRequirements* Degree holder, preferably in business or finance related discipline;* MUST be registered TR (Long Term (excl. linked long term)) with passes in IIQE papers 1 & 3; or equivalent.* Preferably be registered TR (General & Long Term (incl. linked long term)) with passes in IIQE papers 2 & 5; or equivalent.* Preferably be registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7 & 8; or equivalent.* Fluent in Cantonese, Mandarin and English are required.* The hiring process for this role is subject to the Mandatory Reference Checking Scheme. Please see further details in here.

Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.-en

Job Responsibilities

1. Design a statement product matrix (e.g., regional sales statements, innovative technology statements) and develop differentiated pricing strategies.
2. Plan the profitability model of the business line, balancing short-term cash flow with long-term customer value.
3. Serve medium to large consumer goods companies (e.g., emerging tea beverage brands, cross-border home appliance brands), with an annual service client count of 5 or more.
4. Establish benchmark cases for major clients (e.g., assisting a regional dairy company to achieve business growth through consulting services using various methods such as marketing/business planning).

Qualifications

1. 5 years of work experience or more, with a necessary 2-3 years in major client sales management.
2. Understanding the conversion mechanism of business content to brand value, financing valuation, and consumer trust; familiar with the strategic significance of emerging consulting services like ESG and carbon footprint for companies.
3. Ability to design innovative models such as subscription services and cross-industry collaborations.
4. Lead major client statement projects and create a replicable industry solution library.

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
Business Planning and strategies implementation

• Lead CBG business planning and strategy implementation by working directly with CBG Head, CBMC and key business partners from Finance, CEO Office, T&O, RMG, L&C, etc.;
• Monitor & report relevant developments related to market dynamics, peers, benchmarks to guide CBMC actions and refine strategy execution;
• Chair CBMC related meetings and be responsible for delivering follow up actions

Managing through Journeys Implementation

• Lead CBGHK Managing through Journeys Office to drive Managing through Journeys progress together with Transformation Group and Regional CBG Office;
• Be the country subject matter expert in Managing through Journeys framework to coach and guide CBG performance cells to develop along the Managing through Journeys Maturity Model;
• Participate in squad or cell meetings when necessary to provide guidance or intervention to steer Managing through Journeys development

CBG People Initiatives

• Act as CBG MyVoice Champions and conduct regular reviews with CBMC to derive actions for improving overall BU score;
• Conduct survey result deep dive (e.g. dipstick survey, MyVoice survey, other ad hoc surveys, etc.) to uncover insights for follow up actions

Requirements

• Minimum of 7+ years of experience from banking industry or consulting for financial services
• Good understanding on retail banking products offered by Consumer Banking Group will be a plus
• Stakeholder Management – Be able to manage multiple senior stakeholders
• Storytelling - Ability to craft and deliver a compelling narrative
• Project Management – Be able to plan and deliver cross functional initiatives
• Ability to manage ambiguity and devise next step actions towards end outcome
• Strong PowerPoint skills for crafting business narrative
• Strong data assessment skills to derive insights from multiple dataset
• Good command of English and Cantonese (Mandarin is a plus)

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Primary Location
Hong Kong-One Island East

Job
COO Office/Business Mgt & Support

Schedule
Regular

Job Type
Full-time

Job Posting
Oct 6, 2025, 8:24:34 AM

This role is responsible for developing and executing sales strategies to achieve business objectives and drive growth in the Hong Kong consumer business market. This role requires a strategic thinker with strong leadership skills and a proven track record in sales management within Sales Domain.

This role is based in Hong Kong and will report to the APAC management.

Job Requirements:

• Bachelor's degree required, MBA is an advantage.
• Minimum 8 years' experience in external sales and sales team management within the consumer goods industry. Experience in both large and mid-sized businesses, key account management, channels & distributor management, and business expansion is a plus.
• Proven track record of meeting sales targets and driving business growth.
• Ability to analyse data and market trends for informed decision-making.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficiency in English, Cantonese, and Mandarin a MUST.
• Able to work well under pressure.

Job Responsibilities:

• Develop and execute effective sales strategies to meet business targets and grow market share in Hong Kong.
• Lead and manage the sales team, building key selling skills to drive performance and professional growth.
• Establish HK Sales Fundamentals guidelines (distribution, shelving, pricing, merchandising) and ensure compliance in sales execution.
• Manage the sales budget for optimal resource allocation.
• Collaborate with marketing, lab, product development, and other teams to support new product launches and lifecycle management for CBG portfolios.
• Track sales performance metrics and report regularly to senior management.
• Build and maintain strong relationships with key clients, partners, and stakeholders.

Responsibilities:

1.產品週期管理

1.End-to-End Product Management

主導個人貸款及信用卡產品的全流程管理,涵蓋市場調研、需求分析、產品設計、定價策略、風險評估及產品上線後優化。

Lead the full lifecycle of personal loan and credit card products, covering market research, demand analysis, product design, pricing strategy, risk assessment, and post-launch optimization.

推動數位化管道整合(如網上銀行、移動端應用),提升客戶體驗。

Drive digital channel integration (e.g., online banking, mobile apps) to elevate customer experience.

2.跨部門協同運作

2.Cross-Functional Collaboration

協同風險管理、IT、市場及合規團隊,確保產品競爭力與嚴格合規性。

Partner with risk management, IT, marketing, and compliance teams to ensure competitive positioning and strict regulatory adherence.

制定高效且合規的運營政策與操作流程。

Establish operational policies/procedures for efficiency and compliance.

3.績效監控與合規管理

3.Performance & Compliance Oversight

通過數據分析跟蹤產品關鍵績效指標(KPI),優化策略以實現業務目標。

Monitor product KPIs through data analytics, refining strategies to achieve business objectives.

確保業務符合香港金管局指引、內部政策及國際監管要求。

Ensure alignment with HKMA guidelines, internal policies, and global regulations.

Requirements:

1.經濟、金融、市場行銷等相關專業本科及以上學歷。

1.Bachelor's degree in Economics, Finance, Marketing, or related fields.

2.3年以上銀行/金融機構從業經驗,具備個人貸款/信用卡產品經驗。

2.3+ years in banking/financial services, with hands-on experience in personal loan/credit card product management.

3.在信用風險模型開發、市場趨勢分析及香港金融管理局(HKMA)監管框架遵循方面具備豐富的專業知識。

3.Proven expertise in credit risk models, market trends, and HKMA regulatory frameworks.

4.具備較強的問題解決能力及責任感,能在資源有限情況下優先處理任務。

4.Strong problem-solving skill and responsible, able to prioritize the jobs with limited resources.

5.溝通及執行能力突出,注重高質量成果,抗壓能力強並能按時完成任務。

5.Strong communication skills and execution skill with high quality outcome, can work under pressure to complete the task on time.

6.中英文書寫及口語流利,精通普通話。

6.Good command of written & spoken English and Chinese including Putonghua.