164 Cafe Assistant jobs in Hong Kong

Join to apply for the Assistant Cafe Manager role at BoF Careers

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Cafe Manager role at BoF Careers

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Essential Duties & Responsibilities
People

• Act as a brand ambassador, demonstrating professionalism through demeanor, appearance, and respect for others.
• Support the Café Manager in fostering a positive, engaging, and inclusive work environment.
• Assist in training, coaching, and motivating baristas to uphold service standards and performance goals.
• Provide real-time feedback to team members to enhance performance and customer interactions.
• Help with onboarding and talent retention efforts as needed.
• Step in as acting manager when required, ensuring seamless operations. Customer
• Model and reinforce exceptional customer service, ensuring all guests receive a premium experience.
• Support the development of a sales-driven culture that converts walk-ins into loyal customers.
• Assist in handling customer feedback and resolving issues promptly.
• Build rapport with regular customers and assist in maintaining client relationships. Brand
• Uphold brand presentation standards in store visuals, cleanliness, and service.
• Ensure the café environment reflects Ralph Coffee's sophistication and lifestyle philosophy.
• Assist in executing brand initiatives, promotions, and local marketing strategies. Business Objectives
• Support the Café Manager in meeting sales targets and operational KPIs.
• Help monitor inventory, staffing, and daily sales reporting.
• Identify and communicate local business opportunities or challenges to the Café Manager.
• Assist in analyzing sales data and customer trends to optimize performance.
  

• Act as a brand ambassador, demonstrating professionalism through demeanor, appearance, and respect for others.
• Support the Café Manager in fostering a positive, engaging, and inclusive work environment.
• Assist in training, coaching, and motivating baristas to uphold service standards and performance goals.
• Provide real-time feedback to team members to enhance performance and customer interactions.
• Help with onboarding and talent retention efforts as needed.
• Step in as acting manager when required, ensuring seamless operations. Customer
• Model and reinforce exceptional customer service, ensuring all guests receive a premium experience.
• Support the development of a sales-driven culture that converts walk-ins into loyal customers.
• Assist in handling customer feedback and resolving issues promptly.
• Build rapport with regular customers and assist in maintaining client relationships. Brand
• Uphold brand presentation standards in store visuals, cleanliness, and service.
• Ensure the café environment reflects Ralph Coffee's sophistication and lifestyle philosophy.
• Assist in executing brand initiatives, promotions, and local marketing strategies. Business Objectives
• Support the Café Manager in meeting sales targets and operational KPIs.
• Help monitor inventory, staffing, and daily sales reporting.
• Identify and communicate local business opportunities or challenges to the Café Manager.
• Assist in analyzing sales data and customer trends to optimize performance.
  

• Diploma or equivalent in Hospitality Management or related field (degree preferred but not mandatory).
• Minimum 3 years of experience in café/restaurant operations, preferably in a supervisory role.
• Proficient in PC skills, with the ability to analyze sales data & perform budget projection.
• Qualified Hygiene Supervisor by Hong Kong Food and Environmental Hygiene Department is a must
• Strong interpersonal and communication skills (Cantonese, Mandarin, and English).
• Customer-focused with a passion for service excellence.
• Ability to multitask, problem-solve, and work in a fast-paced environment.
• Team player with leadership potential and a proactive attitude.
• Basic business acumen and familiarity with sales-driven environments.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Advertising Services

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Get notified about new Cafe Manager jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥12,000.00-CN¥16,000.00 1 year ago

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Join to apply for the Assistant Manager - Cafe 103 role at The Ritz-Carlton Hotel Company, L.L.C.

Join to apply for the Assistant Manager - Cafe 103 role at The Ritz-Carlton Hotel Company, L.L.C.

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Additional Information

Job Number 25097751

Job Category Food and Beverage & Culinary

Location The Ritz-Carlton Hong Kong, International Commerce Centre, Hong Kong, Hong Kong, China,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at The Ritz-Carlton Hotel Company, L.L.C. by 2x

Shenzhen, Guangdong, China CN¥12,000.00-CN¥16,000.00 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Manager - Cafe 103 role at The Ritz-Carlton Hotel Company, L.L.C.

Join to apply for the Assistant Manager - Cafe 103 role at The Ritz-Carlton Hotel Company, L.L.C.

Get AI-powered advice on this job and more exclusive features.

Additional Information
Job Number 25097751
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Hong Kong, International Commerce Centre, Hong Kong, Hong Kong, China,VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at The Ritz-Carlton Hotel Company, L.L.C. by 2x

Shenzhen, Guangdong, China CN¥12,000.00-CN¥16,000.00 1 year ago

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Join to apply for the Catering Assistant (Full-time) Food & Dietetic Department role at Hong Kong Adventist Hospital - Stubbs Road

6 days ago Be among the first 25 applicants

Join to apply for the Catering Assistant (Full-time) Food & Dietetic Department role at Hong Kong Adventist Hospital - Stubbs Road

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Extending the Healing Ministry of Christ

HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not for profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole-person healing. Thanks to its state-of-the-art equipment and highly-skilled staff, our hospital offers all the advantages of a high-tech medical center where physicians and healthcare personnel provide patients with attentive care in a safe and comfortable environment. We are currently seeking enthusiastic, motivated, and qualified individuals.

Responsibilities

• Provide customer service for customers and staff in cafeteria
• Provide daily support for administration work
• Maintain stock of propriety products and office materials
• Answer telephone calls and handle enquiries with nutrition knowledge professionally
• Maintain a well organized filing system
• Assist in review or upgrade quality and hygiene system, e.g. ISO22000
  
  

• Higher diploma or equivalent qualification
• Fluent in spoken and written English & Cantonese
• Nutrition knowledge is preferred
• Hotel and Catering experience is an advantage
• Knowledge in Microsoft Word both English and Chinese
• AM (07:00 - 16:00) and/or PM (11:30 - 20:30) shift duty
  
  

• Seniority level Entry level

• Employment type Other

• Job function General Business and Administrative
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at Hong Kong Adventist Hospital - Stubbs Road by 2x

Get notified about new Catering Assistant jobs in Hong Kong SAR .

Tsim Sha Tsui, Hong Kong SAR 4 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 4 months ago

Tsim Sha Tsui, Hong Kong SAR 4 months ago

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Join to apply for the Catering Assistant (Full-time) Food & Dietetic Department role at Hong Kong Adventist Hospital - Stubbs Road

6 days ago Be among the first 25 applicants

Join to apply for the Catering Assistant (Full-time) Food & Dietetic Department role at Hong Kong Adventist Hospital - Stubbs Road

Get AI-powered advice on this job and more exclusive features.

Extending the Healing Ministry of Christ
HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not for profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole-person healing. Thanks to its state-of-the-art equipment and highly-skilled staff, our hospital offers all the advantages of a high-tech medical center where physicians and healthcare personnel provide patients with attentive care in a safe and comfortable environment. We are currently seeking enthusiastic, motivated, and qualified individuals.
Responsibilities

• Provide customer service for customers and staff in cafeteria
• Provide daily support for administration work
• Maintain stock of propriety products and office materials
• Answer telephone calls and handle enquiries with nutrition knowledge professionally
• Maintain a well organized filing system
• Assist in review or upgrade quality and hygiene system, e.g. ISO22000
  

• Higher diploma or equivalent qualification
• Fluent in spoken and written English & Cantonese
• Nutrition knowledge is preferred
• Hotel and Catering experience is an advantage
• Knowledge in Microsoft Word both English and Chinese
• AM (07:00 - 16:00) and/or PM (11:30 - 20:30) shift duty
  

• Seniority level Entry level

• Employment type Other

• Job function General Business and Administrative
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at Hong Kong Adventist Hospital - Stubbs Road by 2x

Get notified about new Catering Assistant jobs in Hong Kong SAR .

Tsim Sha Tsui, Hong Kong SAR 4 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 4 months ago

Tsim Sha Tsui, Hong Kong SAR 4 months ago

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Company Description

We are

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  
  

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  
  

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

• Seniority level Executive

• Employment type Full-time

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Kowloon City District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

• Seniority level Executive

• Employment type Full-time

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Kowloon City District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Join to apply for the Customer Service Executive role at Brink’s Inc

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Executive role at Brink’s Inc

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
• Manage customer inquiries and service requests via phone calls and email conversations
• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
• Prepare import and export documents and handling customs declarations
• Fulfill any additional tasks assigned by the team head or manager
  
  

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
• Manage customer inquiries and service requests via phone calls and email conversations
• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
• Prepare import and export documents and handling customs declarations
• Fulfill any additional tasks assigned by the team head or manager
  
  

• Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
• Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
• Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
• Proficient in using Microsoft Word, Excel and Outlook

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Truck Transportation

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Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago

Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

Sha Tin District, Hong Kong SAR 3 weeks ago

Kowloon City District, Hong Kong SAR 4 days ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .

6 days ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.

• Manage a team of up to 20 staff members.
• Handle customer inquiries related to account opening, market information, and complaints professionally.
• Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
• Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
• Ensure proper documentation and storage of client documents.
• Manage communication with internal and external parties.
• Lead process improvements and customer service projects.
• Gather customer feedback and recommend improvements.

• Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
• Fluent in English, Mandarin (mandatory), and Cantonese.
• Proficient in Microsoft Word, Excel, and Chinese Word Processing.
• Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
• Attention to detail, mature, patient, responsible.
• Knowledge of AI is preferred.
• Immediate availability is an advantage.

• 5-day work week
• Medical scheme
• Bank holidays
• Life insurance
• Performance bonus

• Seniority level: Mid-Senior level
• Employment type: Other
• Job function: Sales and Human Resources

This job is still active and accepting applications.