What Jobs are available for Call Center Management in Hong Kong?

Recruit Ref: L

Posting Date:

AFSC Operations Limited

AFSC providing secure and safe service for aviation fuel supply to Hong

Kong Int'l Airport, is now looking for:

Operations Management Trainee

• Provide training on Tank Farm operations / Maintenance / Engineering.
• Degree in Engineering
• Good command of written and spoken English and Chinese
• Problem solving and troubleshooting skills
• 1-2 years' relevant experience, less experience will be also considered
• Preferable with driving licence

公司福利: 超時工作津貼、年終雙糧、輪班津貼、交通津貼、安全獎金、員工及家屬醫療保險、銀行假期、牙科保險、額外強積金供款等。

應徵者請電 或 將個人履歷傳真至 或 電郵至

Industry:

Airline

Job Category / Function:

Engineering (Engineering Project Management)

Engineering (Mechanical)

Engineering (Others)

Aviation / Airline / Travel / Tourism (Others)

Job Position Level:

Middle

Employment Term:

Full Time

Min. Edu. Level Req:

Bachelor

Minimum QF Level attained:

-

Total Working Exp:

1-2

Salary(HKD):

• (Monthly)

Location:

Outlying Islands / Chek Lap Kok

Benefits:

Bank Holiday

Dental Insurance

Double Pay

Family Friendly Policy

Medical Insurance

Performance Bonus

Transportation Allowance

AFSC providing secure and safe service for aviation fuel supply to Hong Kong Int'l Airport, is now looking for:

Operations M a nagement Trainee

Provide training on Tank Farm operations / Maintenance / Engineering.

Degree in Engineering

Good command of written and spoken English and Chinese

Problem solving and troubleshooting skills

1-2 years' relevant experience, less experience will be also considered

Preferable with driving licence

To train and develop a team of professional operations management so as to facilitate the growth of the Manned Security Solutions business.

As G4S Operations Management Trainee, you will be provided with:

-Familiarization

To provide intensive opportunities for the Operations Management Trainee to familiarize with the operations of different departments;

-Job Rotation

• To provide a practical way to understand the operations. Operations Management Trainee will learn generic knowledge and acquire on-the-job experience under the guidance of managers;

-Training & Development

• To consolidate Operations Management Trainee's career fundamental. G4S also support Operations Management Trainee further studies by providing them with study sponsorship, aiming at developing them to be a well-trained leader;
• A Internal Training and external training programme will be provided to the Operations Management Trainee.

Requirements :

• Degree holder or above or any equivalent academic qualification
• Proficiency in spoken and written Chinese and English and computer applications (etc Chrome Office / MS Office)
• Self-motivated, strive to drive service improvement and make changes, willing to meet challenges and deliver results
• Able to work under pressure, can work independently with high flexibility and good people management skill
• Holder of HK driving license class 1 or 1A is an advantage (Candidate without driving license is expected to obtain a driving license within 1 year)
• Shift Duty is required

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates.  The personal data provided will be used for consideration in your application for the applied post and other suitable positions in the G4S.  Applications who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 6 months.

Responsibilities

• Responsible for daily fund accounting in producing accurate and timely daily values of mutual funds
• Validates NAV, performance fees, trailer fees, expenses and corporate actions of funds
• Performs Trade Settlement, Cash projection and general fund administrations
• Liaises with internal departments and external parties such as trustee, fund admin, custodian and auditor
• Manages interim reporting and fund auditing requirements
• Ad hoc jobs assigned by department head

Qualifications

• Bachelor's Degree or above in Marketing, Business Administration, Finance or equivalent discipline and a good academic result with a GPA of 3.2/4 or above or equivalent
• At least one year's experience, work or internship experience in financial industry (especially Asset Management) is a plus
• Strong analytical and communication skills, creative, fast learning and self-motivated
• Proficiency in MS Office, including Word, Excel, and PowerPoint
• Excellent command of both written and spoken English and Chinese
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and strong organizational skills

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 250 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high caliber professional to join our department as Senior Branch Operations Management Manager, reporting to Head of Service and Operation.

Principal responsibilities:

• Plan and execute procedures related to Branch network to identify improvement opportunities for streamlining, Branch operations improvement and controls
• Manage daily branch operation and operational risk with effective measures in place to ensure adherence to Group and local standards
• Execute measures in support of Anti-Money Laundering, Sanctions, Anti-Bribery & Corruption and Financial Crime Risk policies and ensure implementation excellence
• Responsible for driving remedial actions from periodic assessments, internal and external audits
• Manage and perform incident management, central cashier support and regulatory risk activities
• Obtain staff and customer feedback through regular meetings, branch visits, complaints and NPS to enhance staff and customer satisfaction
• Support the Head of Service and Operation and collaborate closely within Retail Distribution and wider business units including 2nd & 3rd line-of-defense
• Support Retail Distribution Management in deploying control measures to adhere to the emerging risk

Requirements

• Solid retail banking experience, with exposure in retail distribution
• Proven track record in operation management, branch process, control and workflow design
• Good people leadership to engage, motivate and develop team
• Strong self-motivation and ability to work independently
• Strong sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• University degree in Business or related disciplines is preferred
• Proficiency in both spoken and written English and Chinese
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Responsibilities:

• Conduct feasibility studies, build financial models, prepare proposal and reporting presentation for various types of aircraft transactions including lease pricing, portfolio trade, structured finance project, project loan, JV setup etc.;
• Co-ordinate with internal departments and external parties to ensure transaction progresses as planned;
• Assist in planning, structuring and execution for projects and transactions; and
• Perform ad hoc duties or business travel as assigned by company.

Requirements:

• Degree holder in Aviation, Finance, Accounting or related discipline; preferablywith relevant postgraduate/ professional qualifications such as CFA or CPA;
• At least 5 years' relevant industrial experience in business analysis, corporate planning, and/or consulting; Aviation / technical background preferable.
• Previous exposure in multi-jurisdiction transaction is desirable;
• Good business acumen, proactive, result oriented, organized, able to work under a dynamic environment with solid proficiency in business analytical skills;
• Excellent command of both written and spoken English and Chinese (Mandarin a must, Cantonese a plus); and
• Proficient in MS office including Word, Excel, PowerPoint and Chinese WordProcessing.

Working Location: HK / PRC / Singapore / Dublin

Responsibilities:

• Conduct feasibility studies, build financial models, prepare proposal and reporting presentation for various types of aircraft transactions including lease pricing, portfolio trade, structured finance project, project loan, JV setup etc.;
• Co-ordinate with internal departments and external parties to ensure transaction progresses as planned;
• Assist in planning, structuring and execution for projects and transactions; and
• Perform ad hoc duties or business travel as assigned by company.

Requirements:

• Degree holder in Aviation, Finance, Accounting or related discipline; preferably with relevant postgraduate/ professional qualifications such as CFA or CPA;
• At least 5 years' relevant industrial experience in business analysis, corporate planning, and/or consulting; Aviation / technical background preferable.
• Previous exposure in multi-jurisdiction transaction is desirable;
• Good business acumen, proactive, result oriented, organized, able to work under a dynamic environment with solid proficiency in business analytical skills;
• Excellent command of both written and spoken English and Chinese (Mandarin a must, Cantonese a plus); and
• Proficient in MS office including Word, Excel, PowerPoint and Chinese Word Processing.

Application:

Please send your CV to

Responsibilities:

• Track Hong Kong macro-economy and policy developments; research industry trends, benchmark key competitors, and compile dedicated research & benchmarking reports.
• Assist in developing business strategy and commercial plans; monitor strategic targets and core initiatives, produce monthly/quarterly management reports, provide management advice and operational-risk alerts, support business growth and strategy execution.
• Participate in exploring and incubating new businesses/projects; coordinate cross-department communication and resources, assist in business-model validation and feasibility studies, and drive on-schedule implementation.
• Handle performance review, process optimisation and state-asset-related operational tasks with the parent company.

Requirements:

• Master's degree or above, preferably majors in Corporate Management, Economics, Finance or Business Administration.
• With minimum of 3 years working experience in management-consulting experience
• With strong business insight, logical thinking and data-analysis skills.  Able to identify problems and propose solutions, and with solid knowledge of the property-management industry
• Possess with strong sense of purpose and responsibility, teamwork and entrepreneurial spirit
• Able to work under pressure and efficiently deliver high-quality tasks
• Proficient in Cantonese and English

For interested applicants, please send your resume with availability, present and expected salary by clicking "APPLY NOW" button.

(Personal data collected will be used for recruitment purpose only)

___

PMC License Number: C

Synergis is at the forefront of property and facility management services in Hong Kong and Mainland China. Our services span every stage of the property development process, from pre-management and consultancy, through pre-sale promotion and leasing, to management and maintenance of a competed building and facility. We provide our clients a total solution.

Founded in 1978, Synergis has built a strong reputation for excellent customer service with stringent quality management systems and standards over the past four decades, and are proud to be recognized as one of the leading property and facility management companies in Hong Kong and Mainland China. We today employ about 4,500 staff and manages about 88,000 residential units and about 7 million square metres of residential, commercial, industrial and other services space from both the public and private sectors. Our customers include private residential owners and owners corporations, government organizations, educational institutions, landlords, developers and investors.

In January 2022, China Resources Longdation Company Limited of China Resources Group acquired Synergis property and facility management services business. The acquisition enhanced Synergis' overall business strength and long-term development capabilities in Hong Kong and Mainland China, which will ultimately benefit the Company and our customers.

We are looking for an energetic professional with firm commitment to excellence to fill the post of.

Job Responsibilities:

a) Coordinate and advance channel social procurement, establish corresponding processes, and implement risk management;

b) Develop and implement company terminal subsidy policies;

c) Support the Hong Kong Division's mobile business development and ensure terminal support for government and enterprise business growth;

d) Gather market development requirements from government and enterprise sectors, analyze terminal product performance in these markets, monitor inventory and sales data, and propose improvement recommendations;

e) Regularly analyze market operation effectiveness of government and enterprise mobile business, closely tracking market demand changes.

Qualifications:

a) Bachelor's degree or higher in Computer Science, Telecommunications, Electronic Information, Marketing, or related fields;

b) 10+ years of telecom industry experience; preference given to candidates with 5+ years in telecom operator market operations and mobile business product/sales management;

c) Familiarity with telecom operator networks, related business platforms and systems, and interconnection processes between operators; technical development background preferred;

d) Strong sense of responsibility, learning ability, execution capability, and resilience under pressure; proficient in Windows and other office software; excellent information gathering, analysis, and written communication skills;

e) Fluent Mandarin and English (speaking, listening, reading, writing); Cantonese speakers preferred.