1 416 Career Services jobs in Hong Kong

Responsibilities:

• Assist to supervise the daily operation of SMS, Voice system, Cloud service
• Manage and mentor junior staff to ensure excellent customer service
• Handle customer enquiries and solve the problems
• Ensure excellent customer service
• Ensure the system is functioning properly
• Prepare reports for management review
• Ad hoc projects as assigned by supervisor

Requirements:

• Higher Diploma in Business Administration, Computer Science or related disciplines
• A least 1 year experience in Telecommunications operators customer service
• Self-motivated, ability to prioritize multiple tasks and work under pressure
• Excellent problem solving skill
• Proficient in MS Office and Chinese Word Processing
• Good command of both written and spoken English and Chinese (Mandarin is an adventage)
• More experience will be considered as Officer
• Immediate available is highly recommended

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 747 offices in 42 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile
Morgan Stanley Fund Services (MSFS)
is a wholly owned subsidiary of Morgan Stanley. We provide fund administration services to the leading hedge funds of the world. The division employs professionals globally, with offices in New York, Dublin, London, Hong Kong, Mumbai, Glasgow and Bangalore .

Principal Duties

• Act as primary point of contact for hedge fund clients
• Manage approximately 1-5 client relationships
• Review and understand key fund organizational documents and ensure fund setup is consistent with the fund's documents
• Assist MSFS conversion teams with new client set up and accounting conversion implementation
• Coordinate with MSFS' offshore operations and clients to resolve trade and accounting breaks
• Review position and cash reconciliations between clients and their custodians
• Perform account closing procedures and ensure compliance with MSFS' established accounting procedures and controls
• Ensure all fund expenses are accrued timely and in accordance with applicable accounting guidelines
• Review investor allocations prior to distribution to clients and investors
• Review accounting journal entries related to standard accruals, management and incentive fees (calculated in accordance with fund documents), derivative contract financing and broker financing
• Coordinate valuation signoff process with relevant accounting colleagues in other

Global locations

• Review and approve portfolio valuations to ensure compliance with Fund governing documents prior to distribution to clients and ensure client approval prior to distribution to investors/third parties
• Idea generation and ongoing assessment and improvement of the operational service model
• Coordinate with global colleagues across various groups (accounting, operations, investor services) to identify and implement solutions to problems –and leverage firm resources as appropriate to strengthen control environment and improve service model
• Act as a conduit between clients and their custodians/prime brokers
• Coordinate yearend audit with client and their independent auditors
• Review draft annual financial statements

Qualifications - External
Skills Required

• Undergraduate degree (i.e. Bachelor's degree or its equivalent)
• Minimum 5-11 years prior experience in accounting related role
• Extensive knowledge of hedge fund and hedge fund investor level accounting concepts including:
• Offshore accounting (Class/series)
• Offshore accounting (Equalization methods)
• Partnership accounting
• Accounting for complex management and incentive fee/allocation terms (e.g. hurdle rates, high water mark/loss carry forward, etc.)
• Side-pocket accounting
• Allocation of new issues
• Strong knowledge of U.S. generally accepted accounting principles (GAAP) and/or International Financial Reporting Standards (IFRS), as applicable
• Experience in GAAP/IFRS financial statement reporting requirements, including strong understanding of hedge fund structures (master-feeder, mini-master, fund-of-funds)
• Strong team and interpersonal skills
• Strong communication skills (both written and verbal), and relationship management skills
• Knowledge of different product types, including but not limited to derivatives (total return swaps, credit default swaps, interest rate swaps, futures, forwards), bonds, options, equity instruments, etc.
• Ability to handle pressure effectively
• Exercise sound judgment on escalating risk
• Ability to communicate effectively across cultures
• Demonstrate ability to leverage resources across the various other sub functions (i.e.: Tax, IS, Portfolio Analytics, etc.)
• Consistently deliver high quality work product
• Apply sound business judgment
• Encourage innovative ideas and solutions to problems
• Controls & Risk Management – focus on enhancing control and managing operational risk

Skills Desired

• CPA/CA/Qualified license a plus but not required
• Prior experience with an asset manager, fund administrator, or public accounting firm, preferred
• Tax knowledge and experience in tax return preparation a plus

What You Can Expect From Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

This is a global hedge fund. The firm today has approximately US$2.5 billion+ in AUM managed on behalf of institutional clients primarily from the US and Europe.

Responsibilities

• Specific elements of client servicing for existing investors:

• Support the production of standard reporting such as quarterly newsletters, monthly reports, marketing presentations, and weekly NAV estimates

• Handle ad hoc reporting requests such as DDQs (quarterly and annual) and other one-off reporting items as requested by investors
• Support daily responses to ad hoc investor inquiries that come into the investor email inbox
• Support the day-to-day relationship with the fund administrator, including supervision of the investor quarterly dealing inflows / outflows process (though the administrator handles the bulk of this work, we do a check to make sure all is correct)
• Assist in AML / FATCA documentation reviews / requests and chasing responses from clients for the Administrator's review

• Support maintenance of the CRM system, including contact details and distribution lists

• Support other special projects from time to time that the broader non-investment team is working on. These ad hoc projects can include data performance analytics, and other investor related compliance topics.

Qualifications
Qualifications:

• 6-11 years of direct experience servicing institutional clients at a leading investment management firm, investment bank, or fund administrator
• Fluent level written and spoken English

• Detailed knowledge of:

• inputs and processes to produce and distribute fund management reporting

• common investor queries related to servicing and reporting

• Outgoing / personable / well-spoken and able to liaise well with internal teams as the role will work closely with operations, IR and compliance

• Strong Excel and PowerPoint skills

About the Role:

We are looking for a highly motivated and experienced Officer/Senior Officer to join our Customer Services & Policy Administration (CSPA) team. In this role, you will primarily focus on policy administration tasks and daily operations. As an Officer/Senior Officer, you will be essential in ensuring the smooth administration and processing of insurance policies, contributing to the overall efficiency and success of our business.

Key Responsibilities:

Customer Services

• Provide after-sales services for corporate and individual clients.
• Handle client inquiries and facilitate the claims process, providing information on policy specifics related to Employee Benefit Insurance and General Insurance.

Policy Administration

• Assist in the administration of policies by ensuring all documentation is processed accurately and maintained in compliance with established standards.
• Provide support to clients with inquiries regarding policy coverage, benefits, and any changes to their policies.
• Ensure all policy documents and endorsements are followed up within the month of the policy effective date.
• Process billing within the month of the policy effective date, ensuring a high level of accuracy.
• Monitor outstanding premiums, ensuring that all amounts are addressed promptly.
• Work closely with internal teams to manage General Insurance retention before policy expiry.
• Handle any ad hoc assignments as needed

Qualification Requirements:

• Bachelor's Degree with 1-3 years of experience in Employee Benefits and/or General Insurance at a broker firm or insurance company is preferred
• Holder of Insurance license (IIQE papers I, II & III) are highly preferable
• Strong understanding of employee benefits and general insurance principles and practices.
• Strong analytical, problem-solving skills and excellent communication and interpersonal abilities
• Proficient in MS Office (Word, Excel, Outlook) and comfortable learning new systems (experience with ERP systems an advantage)
• Attention to detail and strong organizational skills
• Immediate availability is highly preferred
• Candidates with more experiences will be considered to Senior Officer position

We offer:

• 5-days work
• Fun and open working culture without hierarchy - #WorkHardPlayHard philosophy and focus on teamwork
• Flexible working policy
• Diversified exposures over institutional, corporate, and individual clients
• Attractive monthly basic salary and incentive payments
• Comprehensive fringe benefits including 16 working days annual leave up to 24 days depending on years of services, Extensive Medical and Dental coverage, Training and Licensing Examination Support
• Family Friendly Policy, including 6 days Family Care Leave, 1 day Birthday leave, etc.
• Free Life and Health Insurance including both In and Out-patient benefits, Annual Wellness benefits
• Pension Benefits on top of MPF mandatory contribution

Mercedes-Benz Financial Services Hong Kong Limited ("MBFSHK") specializes in financing and leasing of Mercedes-Benz automobiles in Hong Kong and Macau. We are also one of the leading providers of innovative mobility services. Our Group employs approximately 10,000 highly motivated people worldwide, and we have been recognized as an outstanding employer by the independent Great Place to Work Institute.

Responsibilities

• Handle incoming and outgoing mail related to license renewals
• Verify and process license renewal documents per Transport Department's requirements
• Coordinate with outsourced staff for off-site application submissions
• Update license status and insurance records in internal systems
• Maintain accurate filing of Vehicle Registration Documents (VRD)
• Communicate proactively with customers regarding renewal progress and pending documents
• Serve walk-in customers and manage document collection/distribution
• Return renewed permits via mail, courier, or in-person appointments
• Support additional licensing tasks (e.g., transfer/retain registration marks, duplicate licenses)
• Report case progress to supervisors and meet turnaround targets
• Manage door access for visitors and vendors
• Assist with ad-hoc task as assigned by the supervisor

Requirements

• Bachelor's degree holder, preferably in Business Administration or related discipline
• Minimum 2 years of working experience, experience in Customer Services is an advantage
• Good computer skills on Microsoft Office (Word, Excel, PowerPoint, Outlook etc.)
• Good in spoken and written English and Chinese
• Proactive, mature, detail-oriented, accurate and can work under pressure
• Able to work independently and handle multiple tasks, as well as cooperate well with team
• Good communication and interpersonal skills

We are an equal opportunity employer. The information provided will be treated in strict confidence and only be used for recruitment related purposes. The Company may refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed within 12 months on completion of the recruitment exercise. All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request and correction concerning the personal data will be made upon request.

Location

Hong Kong

Business Area

Sales and Client Service

Ref #

Description & Requirements
Multiple solutions. One system. Bloomberg's Multi-Asset Risk System (MARS) is a comprehensive suite of risk management tools that deliver consistent, consolidated results across the clients' entire firm. Powered by Bloomberg's world-class pricing library, market data and mortgage cash flow engine, MARS enables front office, risk and collateral professionals to analyse their trading and investment portfolios, manage and mitigate their exposure and ready themselves for any turn of events.

The Risk Implementation team provides our Risk Enterprise clients with exceptional service in full implementation and onboarding. This includes scoping, deployment, and integration of our solutions within the framework of their existing businesses. Risk implementations handle multi-asset portfolio risk products, which include Multi-Asset Risk System (MARS) Front Office Risk, Market Risk, Credit Risk, Counterparty Risk, Hedge accounting and Collateral management. We partner with Sales and Account Management throughout the sales process to ensure the solution is a fit for our client's needs. We also work with the Products and Engineering teams to ensure the client has an efficient and exceptional onboarding experience.

What's the role?
Individuals on the team will be required to be well-versed in multi-asset classes, have a technical understanding of data flow, and strong project management skills.

You will need solid relationship management skills and to possess advanced product knowledge Risk as well as an in-depth knowledge of fixed income and OTC derivatives. This is an implementation role and could require travel to support clients across the APAC region.

You will use your strong project management capabilities to coordinate all aspects of the on-boarding process, including working with Sales to analyze a client's workflow, gather client requirements, identify gaps, and propose our solution. You will scope the solution, present it back to the client and communicate requirements to Product teams where we need product development.

You are expected to manage all implementation projects so that they align with our standard procedures, while also ensuring that we provide solutions to fulfill the clients' requirements and their expected timelines.

You will onboard clients on the particular risk module from bringing positions into Bloomberg, helping clients to understand the risk analytics, and generating risk reports. You will provide in-depth training and project management, ensuring our new clients are set up to extract the maximum benefit from the products.

We'll Trust You To

• Collaborate extensively with our Risk sales teams to ensure that Risk Enterprise clients are efficiently on-boarded while meeting their requirements
• Collaborate across business units such as: Products, Operation, Services, Engineering, Buy-side Order Management (AIM), Trade Order Management Solutions (TOMS) as well as Portfolio Analytics to deliver the Bloomberg value proposition to clients
• Develop detailed project plans and timelines, driving them to completion through agreement with the client and support from internal teams where necessary
• Own each assigned complex and strategic engagement, acting as the primary day-to-day project management point person working across multiple internal groups and external vendors, driving tasks through to completion within tight deadlines
• Execute the agreed implementation plan to ensure maximum satisfaction for new clients
• Provide feedback to internal business on client needs, competitor intelligence and market trends
• Keep up to date with the latest market reforms and our latest product releases, and continue to challenge yourself to find out how our various offerings can resolve client needs

You'll Need To Have

• Minimum 8 years of experience in economics and modelling of cross asset financial instruments, including fixed income, equities, OTC derivatives
• Experience in the last 5 years with Portfolio Risk Management Solutions such as Value At Risk (VaR), Fundamental Review Trading Book (FRTB), Standard Initial Margin Model (SIMM), Counterparty Risk (XVA), and Multi-asset class Market Risk space
• Project management experience working in Buy-side or Sell-side Financial institutions or a Financial Technology Organization in the last 5 years
• Experience in quantitative finance, financial engineering or risk management roles
• Strong presentation and communication skills in English
• Experience in client engagements, gathering requirements, and defining complex workflows, implementing Portfolio Risk Management Solutions
• Passion for technology and demonstrated experience with Python and/or other programming languages
• Ability to work under pressure with multiple internal and external stakeholders and often under a tight timeline
• Experience conducting training both internally / externally
• Demonstrated continuous career growth within an organization
• Bachelor's degree or higher degree-equivalent qualifications in relevant Finance/Finance Engineering, Quantitative Finance or related field

We'd Love To See

• Professional working proficiency of an Asian language - Mandarin preferred
• Experience communicating with Engineering and/or product groups on product enhancements and development
• The inclination and aptitude to pick up new technologies and procedures
• The ability to effectively communicate technical/complex issues in a simplistic manner to various audiences
• Work experience in Python or other programming languages
• Prior working experience with the Bloomberg suite of products

If This Sounds Like You
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn More About Our Office And Benefits
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The successful candidate will be responsible to supervise and manage a team of Customer Service Staff include Concierge team, VIC team and Hotline team in the daily operations of the complex. He/ She will also be responsible for enhancing the service standard of both in-house frontliners and vendors for our prime office and retail premises. Duties included monitoring the performance of frontliners in the aspects of customer service, security and cleaning service provisions, developing strategy with insights to uplift Harbour City service excellence in the industry, conducting regular training in respect of operations and service standard, performing service quality audit for improving service provisions as well as implementing service-related projects with internal and external parties. Working on duty roster during weekends, statutory and general holidays is required.

Applicants should be Degree holder in Property/ Facilities Management, Hospitality, or related discipline with at least 10 years' relevant experience with at least 3 years specifically in a managerial role in property management industry or hotel industry, preferably with training background and professional membership.  Experience in grade A shopping mall and office operation is preferred. Good command of written and spoken English and Chinese with fluency in Mandarin is essential, and knowledge in foreign language such as Korean, Japanese is an advantage. Excellent leadership, interpersonal and communication skills with all levels, mature, strong enthusiasm with solution-oriented mindset are required.

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include employer's top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary to our recruitment email address.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request.)

Harbour City Estates Limited

PMC licence / 物業管理公司牌照 (C

HARBOUR CITY , the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including over 90 restaurants, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.

Join our winning team and make a difference in your career

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interest parties are invited to send full resume to (email redacted, apply via Company website).

The successful candidate will be responsible to supervise and manage a team of Customer Service Staff include Concierge team, VIC team and Hotline team in the daily operations of the complex. He/ She will also be responsible for enhancing the service standard of both in-house frontliners and vendors for our prime office and retail premises. Duties included monitoring the performance of frontliners in the aspects of customer service, security and cleaning service provisions, developing strategy with insights to uplift Harbour City service excellence in the industry, conducting regular training in respect of operations and service standard, performing service quality audit for improving service provisions as well as implementing service-related projects with internal and external parties. Working on duty roster during weekends, statutory and general holidays is required.

Applicants should be Degree holder in Property/ Facilities Management, Hospitality, or related discipline with at least 10 years' relevant experience with at least 3 years specifically in a managerial role in property management industry or hotel industry, preferably with training background and professional membership. Experience in grade A shopping mall and office operation is preferred. Good command of written and spoken English and Chinese with fluency in Mandarin is essential, and knowledge in foreign language such as Korean, Japanese is an advantage. Excellent leadership, interpersonal and communication skills with all levels, mature, strong enthusiasm with solution-oriented mindset are required.

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include employer's top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary to our recruitment email address.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request.)

Harbour City Estates Limited

PMC licence / 物業管理公司牌照 (C

Full-time,Permanent

As a IT Security Manager (1.5 LoD) in the financial services industry, you will play a key role in safeguarding the organization's technology infrastructure and ensuring robust cyber resilience measures are in place.

Client Details

The hiring organization is a well-established entity within the financial services industry, known for its important role in the sector. Operating as a medium-sized company, it provides a stable and professional environment for its employees.

Description

• Oversee and maintain the organization's cybersecurity framework.
• Propose and implement corrective measures for identified risks or areas needing improvement.
• Develop and manage procedures for gathering, analyzing, and sharing cyber threat intelligence.
• Carry out cyber resilience evaluations and contribute to risk reporting metrics.
• Lead the formulation of the company's cyber resilience strategy, interpret relevant controls and regulatory standards, and advise on best practices for implementation.
• Offer cybersecurity guidance on IT architecture and project design.
• Collaborate with stakeholders to plan and manage the cybersecurity budget.
• Supervise the operations of the Security Operations Center (SOC).
• Coordinate with internal and external auditors for cyber resilience reviews and intelligence-led attack simulations (iCAST).
• Serve as the point of contact for regulatory bodies on cybersecurity-related issues.
• Handle other assigned tasks or special projects as required.

Profile

• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.
• At least 6 years of experience in cybersecurity, technology risk management, or IT auditing.
• Strong grasp of cybersecurity principles and risk management practices, with broad exposure to Fintech, data protection, and industry standards.
• Knowledgeable in ISO27001, CSA STAR, HKMA CFI 2.0, and other relevant cybersecurity and risk management frameworks.
• Professional certifications such as CISA, CISM, CDPSE, CRISC, CISSP, CEH, CCSP, or similar are highly desirable.
• Effective team collaborator with strong interpersonal and communication abilities.
• Excellent analytical and problem-solving capabilities.
• Proficient in both written and spoken English and Chinese.

Job Offer

• Competitive annual salary in the range of HKD 600,000 to HKD 780,000.
• Generous annual leave entitlement of 20+ days.
• Attractive MPF contribution of 10%.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Nicholas Ng on