What Jobs are available for Case Manager in Hong Kong?

About the role – Maximum Term Full Time Contract until 30th June 2027

As a Case Manager in our Youth Accommodation program, you'll support young people at risk of homelessness in Southern Adelaide. Working within a trauma-informed, culturally safe framework, you'll provide personalised case management, connect clients to vital services, and help them build a path toward stability and independence. Join a passionate team driving real change through the Toward Home Alliance.

Key responsibilities will include, but will not be limited to:

• Providing individualised, trauma-informed case management to young people at risk of or experiencing homelessness.
• Coordinating referrals and linking clients with housing, health, education, and other essential support services.
• Maintaining accurate case notes, reports, and data in line with program requirements.
• Collaborating with internal teams and external partners to deliver integrated and culturally safe support.

About you:

You're a compassionate and committed professional with strong communication and relationship-building skills, able to engage young people from diverse backgrounds using a trauma-informed and culturally safe approach. You remain calm under pressure, manage complex situations with empathy and sound judgment, and thrive in a fast-paced environment where you can balance a dynamic caseload, maintain accurate records, and work collaboratively to achieve the best outcomes for clients.

You will also have the following skills and experience:

• Tertiary qualifications in Human Services (e.g., Social Work, Youth Work, Psychology, Community Development) or Diploma in the related field of study
• Extensive relevant experience maybe considered in lieu of qualifications
• Experience working with Young People and their families
• Experience working with Aboriginal people and communities in the provision of support services

About us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care NSW/WA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

Why work with us?

Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.

You'll also receive:

• A competitive salary on the SCHADS Award (Level 4) + super
• Salary packaging in addition to increase your take home pay
• A corporate health plan with BUPA offering discounted health insurance
• Employee Assistance Program
• Support cultural and community obligations, including up to five days Paid Cultural Leave

We do not accept applications via email, however, for more information, please see our website, or reach out to manager at (email) for a confidential discussion.

All staff are required to work within our code of conduct and undergo relevant pre-employment checks as part of our commitment to safeguarding vulnerable people.

Baptist Care SA is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptcare (VIC, TAS), to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.

Position description Apply now

Share

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our team as Case Manager, reporting to Senior Manager, Case Management.

Principal responsibilities:

• Foster long-lasting relationship and ensure excellent quality of Case Management Services.
• Collect sufficient information and documentation from clients and ensure policy application case submissions are complete and accurate.
• Ensure effective and efficient underwriting & operation processes.
• Deliver reports to stakeholders regularly, providing clear insights and recommendations.
• Strong analytical mindset and interpersonal skills, with the ability to effectively communicate ideas and solutions.
• Excellent team management, strong organizational, problem-solving skills.
• Provide value-added comments and advise on system-related or other projects.
• Perform tasks assigned by supervisors.

Requirements

• University degree, preferably with LOMA qualification or equivalent.
• Minimum of 5 years' relevant experience in life insurance industry.
• Possess solid product knowledge.
• Understanding AML, KYC, CDD, EDD, Sanctions and all Risk activities.
• Strong service orientation, with good interpersonal and communication skills.
• Proficiency with Microsoft Excel, Word & PowerPoint are preferred.
• Proficiency in both English and Chinese, with fluency in Putonghua an advantage.
• Sound experience in HNW or Broker business is an advantage.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Employer Ref: CM / RDEP

Recruit Ref: L

Posting Date:

善導會

誠聘合約職位

Case Manager (Lai Chi Kok) (Ref : CM / RDEP)

Key Responsibilities :

• To reach and recruit targeted ethnically diverse group to enroll the Programme;
• To conduct customised employment-related case management including screening & needs assessment, pre-employment counselling, employment assistance & job matching, post-placement support and case review towards ethnically diverse applicants / participants;
• To handle referral and enquiries from other service units or external parties, and make other service referral if necessary;
• To communicate and collaborate with Employment Liaison Officer to facilitate the job matching and the activities of the Programme; and
• To handle administrative work.

Requirements :

• RSW with 3 years' relevant work experience in providing counselling services to Ethnically Diverse Group is preferred;
• Self-driven, passionate and proactive with good interpersonal and organisational skills;
• Strong team player and able to work in collaboration with others to deliver results and work independently; and
• Proficient in both spoken and written English and Chinese.

本會提供之員工福利,包括進修津貼、住院及門診醫療計劃,工作滿五年後可獲額外僱主強積金供款等。

Enquiries

應徵者請致函註明申請職位和工作地區,並附詳細履歷、要求待遇和到職日期,電郵至

申請人所提供的資料將予保密及只作有關招聘用途。

註冊機構:香港善導會 (本會為註冊擔保有限公司)

Industry:

Association / Organization / Social Service / NGO

Job Category / Function:

NGO / Social Services (Administration & Support Function)

NGO / Social Services (Organizational Development Functions)

NGO / Social Services (Organizational Management Functions)

Management (Management)

Job Position Level:

Senior

Employment Term:

Full Time / Contract

Min. Edu. Level Req:

Bachelor

Minimum QF Level attained:

-

Total Working Exp:

3 or above

Salary(HKD):

-

Location:

Sham Shui Po District / Lai Chi Kok

Benefits:

Education Allowance

Medical Insurance

Ref : CM / RDEP

Key Responsibilities :

• To reach and recruit targeted ethnically diverse group to enroll the Programme;
• To conduct customised employment-related case management including screening & needs assessment, pre-employment counselling, employment assistance & job matching, post-placement support and case review towards ethnically diverse applicants / participants;
• To handle referral and enquiries from other service units or external parties, and make other service referral if necessary;
• To communicate and collaborate with Employment Liaison Officer to facilitate the job matching and the activities of the Programme; and
• To handle administrative work.

Requirements :

• RSW with 3 years' relevant work experience in providing counselling services to Ethnically Diverse Group is preferred;
• Self-driven, passionate and proactive with good interpersonal and organisational skills;
• Strong team player and able to work in collaboration with others to deliver results and work independently; and
• Proficient in both spoken and written English and Chinese.

本會提供之員工福利,包括進修津貼、住院及門診醫療計劃,工作滿五年後可獲額外僱主強積金供款等。

Enquiries

I-OnAsia Limited is a local Hong Kong success story. For twenty-five years I-OnAsia has been the undisputed market leader in providing pre-IPO background check services in support of Chinese companies with listings on the Hong Kong Stock Exchange and other foreign exchanges. We are also a premier litigation support company, working with many prestigious clients. Today I-OnAsia has offices worldwide and continues to grow. For more about I-OnAsia, visit 

Duties:

• Managing and conducting complex projects throughout the Asia-Pacific region;
• Working closely with in-house investigative professionals & research staff;
• Report writing, presentations & business development activities.

Applicants should have:

• A Bachelor's Degree with at least 5 years of commercial investigative and/or risk consultancy experience.
• Excellent communication skills with analytical and report writing experience.
• Fluency in English, Mandarin, and Cantonese.
• Self-motivated, mature, responsible, and able to work under pressure.

We offer 5-Day work with excellent career development opportunities, attractive remuneration package and comprehensive staff benefits to the suitable candidate. Interested parties are invited to email their full resumes and present/expected salary to us.

Position:Case Manager

K U M Insurance Brokers Ltd is a well-established insurance brokerage company for 29 years since We provide comprehensive and professional insurance brokerage services which include life insurance, general insurance, professional liability insurance, employee benefits and MPF. We offer wide range of products from multiple insurers in Hong Kong. In addition, we have excellent reputation and strong strength to serve corporate, private banks, investment banks, securities firms, medical institutions as well as high well worth clients.

To cope with our business expansion, we are seeking high calibre candidates to join our team as a Case Manager. Your role will be driving the business acceleration, striving to provide professional services for a wide range of insurance products to address clients' difference services and financial needs.

Responsibilities:

• Handle insurance proposals, plans, product comparisons, application process and post-sales services
• Follow up closely with insurers for new business, pending, renewal, claim management and related procedures with documentations
• Provide quality customer services to clients and provide solutions to any queries.
• Work closely with insurers' underwriters on policy matters, to ensure seamless service delivery to clients.
• Liaise with sales channels, insurers and internal colleagues to ensure smooth day-to-day
  
  operations and to identify areas of improvement.
• Assist manager on ad-hoc assignments

Requirements:

• University graduate or above
• Minimum of 3 years of experience in insurance industry
• In-depth knowledge of insurance industry, particularly in insurers' underwriting requirements,
  
  handling insurance policy from the processing of application to claim procedure
• Ability to work independently, good communication skills and good team player
• Good in both written and spoken Chinese and English, Fluent in Mandarin is an advantage
• Familiar with Microsoft Office skills (Excel, Word, PowerPoint)
• Immediately available is preferred

Remuneration and Benefits

• Competitive salary
• 5-day work
• Comprehensive medical insurance
• Double pay

We offer competitive remuneration commensurate with candidate's background. Please send your detailed resume with Expected Salary by clicking "Apply" now.

Accelerate your Career with Clearwater Valley

We are looking for high caliber professionals to join us as a Case Manager based in Hong Kong. As a Case Manager, you will manage a portfolio of insurance clients, acting as a primary contact point for all their insurance-related needs. At Clearwater Valley, your career development is a top priority. We offer an attractive salary package with performance-based bonuses and have flexible working hours for our team.

Responsibilities

• Manage a portfolio of life and general insurance customers, serving as a primary contact point for all their insurance-related needs
• Provide end-to-end, one-stop service throughout the entire process from application submission to policy issuance
• Follow up closely with insurers on underwriting processes, policy renewals, claims applications and other after-sales services, acting as a bridge between customers and insurers
• Negotiate terms and conditions with customers, prepare insurance quotations, address inquiries and follow up on policy renewals
• Collaborate with sales team to prepare client presentations, illustrations and product comparisons, and providing support during the sales process.
• Deliver high quality services to customers especially for MCVs, ensuring alignment with business strategies and compliance with regulatory standards and requirements
• Address and resolve customer complaints promptly and professionally, adhering to company policies and prioritizing customer satisfaction
• Maintain accurate and well-documented records of policy applications to ensure proper documentation and compliance
• Perform other ad-hoc duties as assigned

Requirements

• Bachelor's degree with at least 5 years' experience in the life insurance industry, and experience in selling insurance products for banks or insurance brokers in Hong Kong and servicing MCVs is preferred
• Passed IIQE Papers 1, 2, 3 and 5 (Paper 5 optional)
• Familiar with life insurance products and business models for domestic and MCV segments. Experience in HNW customer segments and group insurance/employee benefits is highly desirable
• Ability to interact well with key external stakeholders, including banks and insurer
• Highly organized, detail-oriented and capable of managing multiple priorities effectively
• Good command of both written and spoken English and Chinese (Cantonese and Putonghua)

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our team as Case Manager, reporting to Senior Manager, Case Management.

Principal responsibilities:

• Foster long-lasting relationship and ensure excellent quality of Case Management Services.
• Collect sufficient information and documentation from clients and ensure policy application case submissions are complete and accurate.
• Ensure effective and efficient underwriting & operation processes.
• Deliver reports to stakeholders regularly, providing clear insights and recommendations.
• Strong analytical mindset and interpersonal skills, with the ability to effectively communicate ideas and solutions.
• Excellent team management, strong organizational, problem-solving skills.
• Provide value-added comments and advise on system-related or other projects.
• Perform tasks assigned by supervisors.

Requirements

• University degree, preferably with LOMA qualification or equivalent.
• Minimum of 5 years' relevant experience in life insurance industry.
• Possess solid product knowledge.
• Understanding AML, KYC, CDD, EDD, Sanctions and all Risk activities.
• Strong service orientation, with good interpersonal and communication skills.
• Proficiency with Microsoft Excel, Word & PowerPoint are preferred.
• Proficiency in both English and Chinese, with fluency in Putonghua an advantage.
• Sound experience in HNW or Broker business is an advantage.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Job Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Insurance
Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our team as
Case Manager
, reporting to Senior Manager, Case Management.

Principal Responsibilities

• Foster long-lasting relationship and ensure excellent quality of Case Management Services.
• Collect sufficient information and documentation from clients and ensure policy application case submissions are complete and accurate.
• Ensure effective and efficient underwriting & operation processes.
• Deliver reports to stakeholders regularly, providing clear insights and recommendations.
• Strong analytical mindset and interpersonal skills, with the ability to effectively communicate ideas and solutions.
• Excellent team management, strong organizational, problem-solving skills.
• Provide value-added comments and advise on system-related or other projects.
• Perform tasks assigned by supervisors.

Requirements

• University degree, preferably with LOMA qualification or equivalent.
• Minimum of 5 years' relevant experience in life insurance industry.
• Possess solid product knowledge.
• Understanding AML, KYC, CDD, EDD, Sanctions and all Risk activities.
• Strong service orientation, with good interpersonal and communication skills.
• Proficiency with Microsoft Excel, Word & PowerPoint are preferred.
• Proficiency in both English and Chinese, with fluency in Putonghua an advantage.
• Sound experience in HNW or Broker business is an advantage.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited