What Catering Liaison Jobs are in Hong Kong?
Showing 4 Catering Liaison jobs in Hong Kong
Job Description
This role is responsible for client liaison within Wealth Operations Hong Kong. Key duties include handling agent and customer enquiries in a timely and professional manner, supporting client onboarding and maintenance, supporting transaction request, coordinating reporting, coordinating internally for relevant client responses / feedback, monitoring service quality and client experience, and ensuring compliance with relevant internal policies and procedures, and regulatory requirements.
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Job Description
Responsibilities
+ Identify new business opportunities and enhance sales on events and catering to achieve company's goals
+ Develop strategic planning on event, project management and budget control
+ Maintain good relationship with guests and ensure professional interactions with local communities and business network
+ Drive and lead events from initial concept to final delivery to meet clients' objectives
+ Prepare proposal and presentation to clients
+ Liaise with operation & F&B teams to ensure events are delivered professionally
+ Conduct market research on competitors' analysis and market trend
+ To perform any other tasks as assigned by the supervisor or Department Head
Requirements
+ Diploma or above in Hospitality Management or related disciplines
+ Minimum 1 year of catering / event sales experience in hospitality industry
+ Good interpersonal and communication skills
+ Proactive, innovative, mature, service-oriented and result-oriented
+ Proficiency in computer software application
+ Excellent command of both spoken and written English & Chinese
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
+ Identify new business opportunities and enhance sales on events and catering to achieve company's goals
+ Develop strategic planning on event, project management and budget control
+ Maintain good relationship with guests and ensure professional interactions with local communities and business network
+ Drive and lead events from initial concept to final delivery to meet clients' objectives
+ Prepare proposal and presentation to clients
+ Liaise with operation & F&B teams to ensure events are delivered professionally
+ Conduct market research on competitors' analysis and market trend
+ To perform any other tasks as assigned by the supervisor or Department Head
Requirements
+ Diploma or above in Hospitality Management or related disciplines
+ Minimum 1 year of catering / event sales experience in hospitality industry
+ Good interpersonal and communication skills
+ Proactive, innovative, mature, service-oriented and result-oriented
+ Proficiency in computer software application
+ Excellent command of both spoken and written English & Chinese
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now
1
Job Description
This role is responsible for client liaison within Wealth Operations Hong Kong. Key duties include handling agent and customer enquiries in a timely and professional manner, supporting client onboarding and maintenance, supporting transaction request, coordinating reporting, coordinating internally for relevant client responses / feedback, monitoring service quality and client experience, and ensuring compliance with relevant internal policies and procedures, and regulatory requirements.
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
Is this job a match or a miss?
Apply Now
2
Job Description
NULL
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now
3