13 Circulation Assistant jobs in Hong Kong

Join to apply for the Senior Project Executive (Administrative Support), Service Promotion role at Hong Kong Trade Development Council .

The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, is seeking a dynamic, high-caliber, and experienced professional to join our Service Promotion Department.

Ref. No.: 3/03PJET1/SP/HKTDC

• Provide secretarial and administrative support to the Associate Director and Section Heads
• Compile statistical reports and presentation materials
• Coordinate the timely submission of management reports and handle departmental duties
• Coordinate team meetings and gatherings
• Consolidate departmental budgets and manage cost allocations for projects
• Handle team administrative duties
• Organize and maintain files of correspondence and records
• Assist project teams in project execution, including onsite support when necessary
• Perform other duties as assigned

• Minimum 5 years of relevant experience as an administrative assistant
• Ability to work independently, prioritize, and handle multiple tasks
• Proactive, self-initiated, and attentive to details
• Mature, creative, and team-oriented
• Good command of spoken and written English and Chinese, including Putonghua
• Proficient in MS Office applications such as PowerPoint, Word, Excel, etc.

Salary will be commensurate with qualifications and experience. A competitive package, including annual leave, medical, and dental benefits, will be offered.

Interested candidates should complete the application form on our website. If you do not hear from us within eight weeks after the closing date, your application may be considered unsuccessful. All personal data will be handled confidentially and destroyed six months after the recruitment process concludes.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: International Trade and Development

Join to apply for the Assistant Manager / Officer (Administrative Support to the Dean) (Job ID: 10880) role at The Hong Kong University of Science and Technology

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Manager / Officer (Administrative Support to the Dean) (Job ID: 10880) role at The Hong Kong University of Science and Technology

Get AI-powered advice on this job and more exclusive features.

Job Title: Assistant Manager / Officer (Administrative Support to the Dean)

Job ID: 10880

The HKUST Fok Ying Tung Graduate School (FYTGS) is the university-wide office responsible for overseeing postgraduate (PG) education. We partner with academic units and other stakeholders to ensure the consistency and quality of the PG student experience across all PG programs. This includes coordinating PG student recruitment, admission, support and graduation; providing comprehensive oversight of PG program requirements, finances, delivery and quality; and supporting all other areas related to PG affairs.

Position Overview:

The appointee will provide administrative and logistical support to the Dean of FYTGS. Responsibilities include:

• Administrative support to the Dean: managing the Dean’s schedule, coordinating appointments and meetings, handling travel arrangements and expense reimbursement
• Document preparation: managing project and grant matters, document preparation and filing, drafting presentation materials, compiling information,
• Relationship management: ensuring smooth communication and information flow between the Dean and internal/external parties, handling incoming and outgoing correspondence and enquiries
• Office maintenance: assisting in maintaining office accounts and human resources-related matters, supporting the general operation and office administration of FYTGS
• Meeting coordination: providing planning and logistics support for meetings and events, and other ad hoc projects.
• Undertaking other duties as prescribed.

Qualifications:

Applicants for the position of Assistant Manager should have a bachelor’s degree with at least 5 years of relevant administrative experience with experience in secretarial/ administrative work in local tertiary education institution(s). The appointee should also possess good communication skills (in written and verbal English, Cantonese and Putonghua), strong IT and numerical skills with meticulous sense and sound judgement. The candidate also is expected to be a good team player, well-organized with a strong sense of responsibility, and able to work independently in a dynamic working environment. Candidates with less experience may be considered for appointment as Officer.

Additional Information:

Shortlisted candidates will be invited for an interview and a written test. (Duration: 2 years, renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

Application Procedure

In support of a green work environment, we accept applications submitted online only. To apply, please complete an online application form through the HKUST Careers website ( and return it online to the Human Resources Office on or before Wednesday, 20 August 2025 . Applicants will receive an acknowledgement by email upon successful submission. We thank applicants for their interest, but advise that only shortlisted candidates will be notified of the result of the application.

(Information provided by applicants will be used for recruitment and other employment-related purposes. Applicants should read the Personal Information Collection Statement before submission of application.)

HKUST is an equal opportunities employer and is committed to our

core values of inclusiveness, diversity, and respect.

• Seniority level Associate

• Employment type Full-time

• Job function Administrative and Information Technology
• Industries Higher Education

Referrals increase your chances of interviewing at The Hong Kong University of Science and Technology by 2x

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 8 months ago

Kowloon City District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 6 days ago

Kwun Tong District, Hong Kong SAR 5 months ago

Kwun Tong District, Hong Kong SAR 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Manager / Officer (Administrative Support to the Dean) (Job ID: 10880) role at The Hong Kong University of Science and Technology

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Manager / Officer (Administrative Support to the Dean) (Job ID: 10880) role at The Hong Kong University of Science and Technology

Get AI-powered advice on this job and more exclusive features.

Job Title: Assistant Manager / Officer (Administrative Support to the Dean)

Job ID: 10880

The HKUST Fok Ying Tung Graduate School (FYTGS) is the university-wide office responsible for overseeing postgraduate (PG) education. We partner with academic units and other stakeholders to ensure the consistency and quality of the PG student experience across all PG programs. This includes coordinating PG student recruitment, admission, support and graduation; providing comprehensive oversight of PG program requirements, finances, delivery and quality; and supporting all other areas related to PG affairs.

Position Overview:

The appointee will provide administrative and logistical support to the Dean of FYTGS. Responsibilities include:

• Administrative support to the Dean: managing the Dean’s schedule, coordinating appointments and meetings, handling travel arrangements and expense reimbursement
• Document preparation: managing project and grant matters, document preparation and filing, drafting presentation materials, compiling information,
• Relationship management: ensuring smooth communication and information flow between the Dean and internal/external parties, handling incoming and outgoing correspondence and enquiries
• Office maintenance: assisting in maintaining office accounts and human resources-related matters, supporting the general operation and office administration of FYTGS
• Meeting coordination: providing planning and logistics support for meetings and events, and other ad hoc projects.
• Undertaking other duties as prescribed.

Qualifications:

Applicants for the position of Assistant Manager should have a bachelor’s degree with at least 5 years of relevant administrative experience with experience in secretarial/ administrative work in local tertiary education institution(s). The appointee should also possess good communication skills (in written and verbal English, Cantonese and Putonghua), strong IT and numerical skills with meticulous sense and sound judgement. The candidate also is expected to be a good team player, well-organized with a strong sense of responsibility, and able to work independently in a dynamic working environment. Candidates with less experience may be considered for appointment as Officer.

Additional Information:

Shortlisted candidates will be invited for an interview and a written test. (Duration: 2 years, renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

Application Procedure

In support of a green work environment, we accept applications submitted online only. To apply, please complete an online application form through the HKUST Careers website ( and return it online to the Human Resources Office on or before Wednesday, 20 August 2025 . Applicants will receive an acknowledgement by email upon successful submission. We thank applicants for their interest, but advise that only shortlisted candidates will be notified of the result of the application.

(Information provided by applicants will be used for recruitment and other employment-related purposes. Applicants should read the Personal Information Collection Statement before submission of application.)

HKUST is an equal opportunities employer and is committed to our

core values of inclusiveness, diversity, and respect.

• Seniority level Associate

• Employment type Full-time

• Job function Administrative and Information Technology
• Industries Higher Education

Referrals increase your chances of interviewing at The Hong Kong University of Science and Technology by 2x

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 8 months ago

Kowloon City District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 6 days ago

Kwun Tong District, Hong Kong SAR 5 months ago

Kwun Tong District, Hong Kong SAR 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.

Headquartered in Hong Kong and trusted by 12000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Customer Support Associate to join our team. As a Customer Support Associate, you will play a key role in ensuring our customers receive timely, helpful, and high-quality support. You will work closely with users to resolve their queries, guide them through features, and help them get the most out of our platform.

Responsibilities:

• Respond to customer queries promptly and accurately via phone, email or chat.
• Identify customer needs and help customers use specific features.
• Analyse and report product malfunctions.
• Update our internal databases with information about technical issues and helpful customer discussions.

• Share feature requests and effective workarounds with team members.
• Inform customers about new features and functionalities.
• Follow up with customers to ensure their technical issues are resolved.
• Gather and share customer feedback with our Product, Sales and Marketing teams.

• Minimum of 2 years experience as a Customer Service Support or similar CS role.

• English Proficiency - Excellent communication in verbal and written.
• Experience working within a SaaS environment is required.
• Experience using help desk software and remote support tools.
• Must have a strong understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Ability to demonstrate patience when handling complex queries and challenges.
• Flexible to work on a shift schedule including night shifts and weekends.

We are looking for an experienced Customer Support Lead to manage and mentor a team of Customer Support Executives. The Lead will be responsible for ensuring high levels of customer satisfaction, overseeing team performance, and implementing strategies to improve service quality.

• Lead and manage a team of Customer Support Executives, providing guidance, training, and support.
• Monitor team performance and ensure adherence to service level agreements (SLAs).
• Develop and implement customer service strategies to enhance customer satisfaction.
• Analyze customer feedback and identify areas for improvement.
• Collaborate with other departments to ensure seamless customer experiences.
• Prepare and present regular reports on team performance and customer satisfaction metrics.
• Participate in the recruitment and onboarding of new customer support staff.

• Bachelor's degree in Business Administration, Customer Service, or a related field.
• Minimum of 3 years of experience in customer support, with at least 1 year in a leadership role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Native English speaker with excellent written and verbal communication skills.
• Familiarity with CRM software and ticketing systems.

• Experience in the financial services industry.
• Knowledge of financial markets and trading platforms.
• Experience with customer service software such as Zendesk or Salesforce.
• Ability to work well under pressure and manage multiple tasks simultaneously.

Benefits include a competitive salary, performance-based bonuses, comprehensive training, and a collaborative work environment.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Capital Markets

This job posting is active.

Join to apply for the Customer Support Engineer role at Fano (Fano Labs)

1 week ago Be among the first 25 applicants

Join to apply for the Customer Support Engineer role at Fano (Fano Labs)

Job Summary

As a Customer Support Engineer, you will be the first point of contact for our clients, providing exceptional support and guidance for our products. You will troubleshoot issues, answer technical queries, and work closely with our engineering team to resolve complex problems.

Job Summary

As a Customer Support Engineer, you will be the first point of contact for our clients, providing exceptional support and guidance for our products. You will troubleshoot issues, answer technical queries, and work closely with our engineering team to resolve complex problems.

Key Responsibilities

• Provide first-line support to clients via designated email, chat, and phone.
• Diagnose and resolve technical issues related to software and applications.
• Assist clients in understanding and utilizing our products effectively.
• Create and maintain documentation for troubleshooting procedures and FAQs.
• Collaborate with the engineering team to escalate and resolve complex issues.
• Conduct training sessions for clients on product features and updates.
• Gather client feedback and communicate insights to product development teams.
• Stay updated on product features, industry trends, and best practices in AI technology.
  
  
  

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-6 years of experience in technical support or customer service, preferably in the software or AI industry.
• Strong understanding of AI technologies and applications.
• Excellent problem-solving skills and attention to detail.
• Ability to communicate complex technical information clearly and effectively.
• Experience with support ticketing systems and remote troubleshooting tools.
• Familiarity with programming languages (e.g., Python, Typescript) is a plus.
• Familiarity with Kubernetes, Linux, Database is a plus
• Strong interpersonal skills and a commitment to customer satisfaction.

• Seniority level Associate

• Employment type Full-time

• Industries Technology, Information and Media

Referrals increase your chances of interviewing at Fano (Fano Labs) by 2x

Hong Kong SAR HK$20,000.00-HK$30,000.00 1 week ago

Wan Chai District, Hong Kong SAR 4 months ago

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

New Territories, Hong Kong SAR 2 days ago

Central & Western District, Hong Kong SAR 3 weeks ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

Kowloon City District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are looking for an experienced Customer Support Lead to manage and mentor a team of Customer Support Executives. The Lead will be responsible for ensuring high levels of customer satisfaction, overseeing team performance, and implementing strategies to improve service quality.

• Lead and manage a team of Customer Support Executives, providing guidance, training, and support.
• Monitor team performance and ensure adherence to service level agreements (SLAs).
• Develop and implement customer service strategies to enhance customer satisfaction.
• Analyze customer feedback and identify areas for improvement.
• Collaborate with other departments to ensure seamless customer experiences.
• Prepare and present regular reports on team performance and customer satisfaction metrics.
• Participate in the recruitment and onboarding of new customer support staff.

• Bachelor's degree in Business Administration, Customer Service, or a related field.
• Minimum of 3 years of experience in customer support, with at least 1 year in a leadership role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Native English speaker with excellent written and verbal communication skills.
• Familiarity with CRM software and ticketing systems.

• Experience in the financial services industry.
• Knowledge of financial markets and trading platforms.
• Experience with customer service software such as Zendesk or Salesforce.
• Ability to work well under pressure and manage multiple tasks simultaneously.

Benefits include a competitive salary, performance-based bonuses, comprehensive training, and a collaborative work environment.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Capital Markets

This job posting is active.

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.

Headquartered in Hong Kong and trusted by 12000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Customer Support Associate to join our team. As a Customer Support Associate, you will play a key role in ensuring our customers receive timely, helpful, and high-quality support. You will work closely with users to resolve their queries, guide them through features, and help them get the most out of our platform.

Responsibilities:

• Respond to customer queries promptly and accurately via phone, email or chat.
• Identify customer needs and help customers use specific features.
• Analyse and report product malfunctions.
• Update our internal databases with information about technical issues and helpful customer discussions.

• Share feature requests and effective workarounds with team members.
• Inform customers about new features and functionalities.
• Follow up with customers to ensure their technical issues are resolved.
• Gather and share customer feedback with our Product, Sales and Marketing teams.

• Minimum of 2 years experience as a Customer Service Support or similar CS role.

• English Proficiency - Excellent communication in verbal and written.
• Experience working within a SaaS environment is required.
• Experience using help desk software and remote support tools.
• Must have a strong understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Ability to demonstrate patience when handling complex queries and challenges.
• Flexible to work on a shift schedule including night shifts and weekends.

Join to apply for the Customer Support Engineer role at Fano (Fano Labs)

1 week ago Be among the first 25 applicants

Join to apply for the Customer Support Engineer role at Fano (Fano Labs)

Job Summary
As a Customer Support Engineer, you will be the first point of contact for our clients, providing exceptional support and guidance for our products. You will troubleshoot issues, answer technical queries, and work closely with our engineering team to resolve complex problems.

Job Summary
As a Customer Support Engineer, you will be the first point of contact for our clients, providing exceptional support and guidance for our products. You will troubleshoot issues, answer technical queries, and work closely with our engineering team to resolve complex problems.
Key Responsibilities

• Provide first-line support to clients via designated email, chat, and phone.
• Diagnose and resolve technical issues related to software and applications.
• Assist clients in understanding and utilizing our products effectively.
• Create and maintain documentation for troubleshooting procedures and FAQs.
• Collaborate with the engineering team to escalate and resolve complex issues.
• Conduct training sessions for clients on product features and updates.
• Gather client feedback and communicate insights to product development teams.
• Stay updated on product features, industry trends, and best practices in AI technology.
  

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-6 years of experience in technical support or customer service, preferably in the software or AI industry.
• Strong understanding of AI technologies and applications.
• Excellent problem-solving skills and attention to detail.
• Ability to communicate complex technical information clearly and effectively.
• Experience with support ticketing systems and remote troubleshooting tools.
• Familiarity with programming languages (e.g., Python, Typescript) is a plus.
• Familiarity with Kubernetes, Linux, Database is a plus
• Strong interpersonal skills and a commitment to customer satisfaction.

• Seniority level Associate

• Employment type Full-time

• Industries Technology, Information and Media

Referrals increase your chances of interviewing at Fano (Fano Labs) by 2x

Hong Kong SAR HK$20,000.00-HK$30,000.00 1 week ago

Wan Chai District, Hong Kong SAR 4 months ago

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

New Territories, Hong Kong SAR 2 days ago

Central & Western District, Hong Kong SAR 3 weeks ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

Kowloon City District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.