4 Claims Processing jobs in Hong Kong
Complex Claims Examiner
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Complex Claims Examiner role at AIG
1 day ago Be among the first 25 applicants
Join to apply for the Complex Claims Examiner role at AIG
Get AI-powered advice on this job and more exclusive features.
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Examiner to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims Team
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How You Will Create An Impact
- Managing key Employee Compensation claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
- Working with Team Manager/Senior Adjuster to ensuring effective vendor and litigation management on Complex claims within a personal allocation
- Developing communication for internal stakeholders, where required
- Striving for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
- Contributing to maintenance of best practice procedures for (LOB) Complex claims, consistent with global best practice
- Demonstrating a basic standard of technical claims competence for handling moderate to lower complexity complex claims
- Handling complex claims allocated within agreed level of authority limit
- Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
- Consistent proactive claims handling on an ongoing basis (i.e. initial file review, investigations and liability, negotiations and settlement, and litigation management)
- Effective communication of key Complex claims and (LOB) portfolio messages to internal stakeholders
- Financial control through consistent reserve and other financial transaction discipline
- Accurate and consistent policy interpretation
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Functional Area
CL - Claims
AIG Insurance Hong Kong Limited Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Finance and Sales
- Industries Insurance
Referrals increase your chances of interviewing at AIG by 2x
Sign in to set job alerts for “Claims Examiner” roles. Senior Claims Specialist - General InsuranceWan Chai District, Hong Kong SAR 1 week ago
Claims Analyst, Asia Pacific Claims Group Assistant Claims Manager / Senior Claims Officer (Retail EC & Liability) Assistant Claims Manager / Senior Claims Officer (Technical Center / Large & Complex Claims) Assistant Claims Services Manager (P&C Claims, Commercial and Financial) Business Analyst - Insurance - Health Claims Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 2 weeks ago
Client Relationship Officer | Fintech | Hong Kong Station Officer-High Speed Rail (Ref: 250002) Senior Customer Service Officer - FMCG/Consumer Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Pacific Coffee- Customer Service OfficerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrComplex Claims Examiner
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Complex Claims Examiner role at AIG
1 day ago Be among the first 25 applicants
Join to apply for the Complex Claims Examiner role at AIG
Get AI-powered advice on this job and more exclusive features.
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Examiner to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims Team
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How You Will Create An Impact
- Managing key Employee Compensation claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
- Working with Team Manager/Senior Adjuster to ensuring effective vendor and litigation management on Complex claims within a personal allocation
- Developing communication for internal stakeholders, where required
- Striving for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
- Contributing to maintenance of best practice procedures for (LOB) Complex claims, consistent with global best practice
- Demonstrating a basic standard of technical claims competence for handling moderate to lower complexity complex claims
- Handling complex claims allocated within agreed level of authority limit
- Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
- Consistent proactive claims handling on an ongoing basis (i.e. initial file review, investigations and liability, negotiations and settlement, and litigation management)
- Effective communication of key Complex claims and (LOB) portfolio messages to internal stakeholders
- Financial control through consistent reserve and other financial transaction discipline
- Accurate and consistent policy interpretation
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Functional Area
CL - Claims
AIG Insurance Hong Kong Limited Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Finance and Sales
- Industries Insurance
Referrals increase your chances of interviewing at AIG by 2x
Sign in to set job alerts for “Claims Examiner” roles. Senior Claims Specialist - General InsuranceWan Chai District, Hong Kong SAR 1 week ago
Claims Analyst, Asia Pacific Claims Group Assistant Claims Manager / Senior Claims Officer (Retail EC & Liability) Assistant Claims Manager / Senior Claims Officer (Technical Center / Large & Complex Claims) Assistant Claims Services Manager (P&C Claims, Commercial and Financial) Business Analyst - Insurance - Health Claims Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 2 weeks ago
Client Relationship Officer | Fintech | Hong Kong Station Officer-High Speed Rail (Ref: 250002) Senior Customer Service Officer - FMCG/Consumer Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Pacific Coffee- Customer Service OfficerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrClaims Analyst, Asia Pacific Claims Group (Motor)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Claims Analyst, Asia Pacific Claims Group (Motor) role at Allied World .
Job SummaryThis position is responsible for handling claims, including non-standard cases, on the Involved Line(s) of Business following established claims processes to achieve settlement and business objectives, delivering excellent customer service.
Involved Line of BusinessMotor
Job Duties- Investigate, evaluate, and resolve assigned claims, including non-standard ones, within designated authority levels, following standards, procedures, and guidelines.
- Conduct proactive settlement through negotiation or mediation, collaborating with counsel on litigation strategy and claim resolution.
- Identify and investigate suspicious or fraudulent claims, escalating as necessary.
- Manage customer and intermediary interactions efficiently and courteously to ensure high customer satisfaction.
- Organize and utilize internal and external resources to provide timely services to customers.
- Support more experienced colleagues with non-standard case handling.
- Coordinate with other company stakeholders such as underwriting, finance, actuarial, operations, and technology.
- Assist in preparing reports or analysis as needed.
- Ensure compliance with all legal, regulatory, and policy requirements.
- Perform additional duties and ad-hoc projects as required.
Employment type: Full-time
Job function: Finance and Sales
Industries: Claims Adjusting, Actuarial Services
Seniority level: Not Applicable
Note: This job posting is active, and referrals can increase your chances of interview opportunities.
#J-18808-LjbffrClaims Analyst, Asia Pacific Claims Group (Motor)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Claims Analyst, Asia Pacific Claims Group (Motor) role at Allied World .
Job SummaryThis position is responsible for handling claims, including non-standard cases, on the Involved Line(s) of Business following established claims processes to achieve settlement and business objectives, delivering excellent customer service.
Involved Line of BusinessMotor
Job Duties- Investigate, evaluate, and resolve assigned claims, including non-standard ones, within designated authority levels, following standards, procedures, and guidelines.
- Conduct proactive settlement through negotiation or mediation, collaborating with counsel on litigation strategy and claim resolution.
- Identify and investigate suspicious or fraudulent claims, escalating as necessary.
- Manage customer and intermediary interactions efficiently and courteously to ensure high customer satisfaction.
- Organize and utilize internal and external resources to provide timely services to customers.
- Support more experienced colleagues with non-standard case handling.
- Coordinate with other company stakeholders such as underwriting, finance, actuarial, operations, and technology.
- Assist in preparing reports or analysis as needed.
- Ensure compliance with all legal, regulatory, and policy requirements.
- Perform additional duties and ad-hoc projects as required.
Employment type: Full-time
Job function: Finance and Sales
Industries: Claims Adjusting, Actuarial Services
Seniority level: Not Applicable
Note: This job posting is active, and referrals can increase your chances of interview opportunities.
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