What Jobs are available for Client Side in Hong Kong?

About The Job
As a
Client Advisor/Senior Client Advisor
, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Profile

• Passionate in retail or service oriented industry
• Excellent interpersonal, communication and client relations skills
• Client centric, proactive and positive in approach
• Good team player with high levels of motivation, able to work under pressure
• Strong sense of responsibility and ownership
• Passion for the brand and fashion
• Proficient in Cantonese, Mandarin and English

Reference LVM26068

About The Job
As a
Client Advisor/Senior Client Advisor
, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Profile

• Passionate in retail or service oriented industry
• Excellent interpersonal, communication and client relations skills
• Client centric, proactive and positive in approach
• Good team player with high levels of motivation, able to work under pressure
• Strong sense of responsibility and ownership
• Passion for the brand and fashion
• Proficient in Cantonese, Mandarin and English

Reference LVM28858

Recruit Ref: L

Posting Date:

Lofty Limited

Senior Client Advisor/Client Advisor

工作範圍:

• 以優質的顧客服務達成每月的業績目標
• 跟客人建立良好的長遠關係
• 帶給客人前所未有的快樂購物體驗
• 處理店舖日常運作

職位要求:

• 2年高級服務零售經驗
• 具奢侈品零售經驗者優先考慮
• 良好的銷售技巧,優質服務態度,積極主動及著重團隊精神
• 中學畢業或以上程度文憑
• 能操流利廣東話,一般英語及普通話

Industry:

Information Technology

Job Category / Function:

Customer Service (Fashion & Accessories)

Retail (-)

Job Position Level:

General

Employment Term:

Full Time

Min. Edu. Level Req:

Diploma

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

-

Location:

Yuen Long District / Yuen Long

Benefits:

-

工作範圍:

• 以優質的顧客服務達成每月的業績目標
• 跟客人建立良好的長遠關係
• 帶給客人前所未有的快樂購物體驗
• 處理店舖日常運作

職位要求:

• 2年高級服務零售經驗
• 具奢侈品零售經驗者優先考慮
• 良好的銷售技巧,優質服務態度,積極主動及著重團隊精神
• 中學畢業或以上程度文憑
• 能操流利廣東話,一般英語及普通話

We are currently seeking a Senior Client Advisor/ Client Advisor who will report to the Store Manager as part of our dynamic team in Hong Kong.

How you will contribute:

• Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores.
• Share information and best practices in order to build solid and harmonious team relationships.
• Deliver excellent customer service and cultivate customer relationships via effective after-sales service.
• Efficiently collect and update customer information for CRM and Client Book use.
• Ensure stock information is updated and carry out store transfer requests correctly.
• Embody our company service values and standards at all times.

Who you are:

• Able to build fruitful, long-term relationships with customers from all over the world.
• An experienced sales person, preferably from within luxury fashion.
• An excellent communicator.
• A driver of great commercial results, time and time again
• A multi-tasking team player who thrives a fast-paced, challenging and dynamic environment.

Interested parties please send your application letter together with detailed resume indicating job reference number, date of availability, latest and expected salary by clicking "Apply Now" button.

Data collected will be for recruitment purpose only.

Job summary/purpose

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the "client journey ceremony";
• Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
• Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
• Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
• Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities;
• Embrace and promote the Omni Channel mindset;
• Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
• Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
• Operate with the highest level of care and respect for the Products;
• Utilize Company digital tools actively to offer a complete and integrated luxury experience;
• Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
• Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
• Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

Requirements:

• Passion in fashion, dynamic and enthusiastic;
• 1-2 years' relevant experience in sales;
• Candidate from Luxury/Fashion/Cosmetics industry would be an advantage;
• Customer-oriented and strong strive to achieve sales;
• Good team-player and result-oriented;
• Good command of Cantonese, Mandarin and English.
• Work location: Central

At PRADA, we are committed in people development and provide extensive training opportunities. We offer very competitive and attractive remuneration and career opportunities to the right candidates with the following benefits: 

• Medical and Dental Insurance
• Body Check
• Life Insurance
• Staff Purchase Discount
• Marriage Leave
• Maternity Leave
• Paternity Leave
• 17 days Public Holiday

All information provided will be treated in strict confidence and used for recruitment purposes only.

Client Servicing & Renewals Positions – General & Life Insurance

Company Description

CCW Global Limited is an independent insurance broker based in Hong Kong SAR dedicated to delivering bespoke insurance solutions for our clients. With a focus on transparency, integrity and innovation, we use our detailed technical know-how and extensive relationships with the world's leading insurance providers to ensure our clients always received the highest standards of service and protection.

Job Highlights

• Attractive salary with generous benefits
• Dynamic company that recognises individual talent
• Various opportunities for the right candidate

Role Description

This is a full-time on-site role within our Client Servicing & Renewals team.  Responsibilities include day-to-day tasks associated with client services, managing communication, ensuring customer satisfaction, and providing excellent customer service:

• Servicing individual and corporate clients across a range of insurance products
• Reporting to the Senior Management
• Opportunities to specialise depending on the candidate's experience and aptitude
• Handling policy renewals, benefit enquiries, claims and policy changes
• Communicating with insurance companies and performing market reviews
• Preparing quotations and presenting proposals to clients

Qualifications

• Client Services, Customer Satisfaction, and Customer Service skills
• Excellent communication and interpersonal skills
• Experience in the insurance industry
• Form 5 education or above
• Proficiency with Microsoft Office
• Good command of English both written and spoken
• Cantonese &/or Mandarin a plus

Benefits

• Attractive salary with generous annual leave
• 5-day work week
• MPF & Health Insurance
• Product training will be provided
• Opportunity to progress for the right candidate

工作地點:香港(市區辦公室)

職位類型:全職/兼職

歡迎應屆畢業生 / 轉職人士 | 粵語為主

薪金:每月 HK$28,000 – HK$30,000 + 表現獎金

你是否正在尋找一份以人為本、穩定發展、又能提升溝通能力的工作?

加入我們成為 ClientAdvisor 客戶顧問,你將成為公司與客戶之間的重要橋樑,提供貼心支援,解答查詢,協助處理簡單文件和跟進服務流程。無需經驗,我們會提供在職培訓與團隊支援。

• 回應客戶的查詢(電話/電郵/即時訊息)
• 協助提供服務方案及處理後續跟進
• 更新及管理客戶資料
• 與團隊協作,優化客戶體驗
• 參與公司安排的簡單活動或客戶互動項目

• 大專或以上學歷,學科不限
• 有責任感,樂於與人互動
• 良好溝通技巧及基本電腦操作能力
• 懂廣東話,懂英語或普通話為佳
• 歡迎應屆畢業生及無經驗人士申請

• 穩定底薪 + 表現獎金 + 年終獎賞
• Hybrid辦公時間(四天工作时间)
• 彈性文化與良好團隊氣氛
• 專業在職培訓及晉升機會
• 辦公室提供零食與茶水,舒適工作環境
• 員工活動、定期團隊聚會與內部獎勵計劃

即申請

如果你熱愛與人溝通,想在專業又有溫度的團隊中發展自己,歡迎立即申請此職位。

Are you looking for a people-oriented role with long-term stability and a chance to sharpen your communication skills?

Join us as a Client Advisor, where you'll play a vital role as the bridge between the company and our clients. You'll provide thoughtful support, handle general inquiries, assist with documentation, and ensure a smooth service experience. No experience required — we offer full on-the-job training and strong team support to help you succeed.

• Respond to client inquiries via phone, email, or instant messaging
• Provide basic service advice and assist with follow-ups
• Maintain and update client records in the system
• Work closely with the team to enhance overall client experience
• Participate in client engagement activities or company-led initiatives

• Holders of a Diploma or above (any discipline)
• Responsible, proactive, and enjoy interacting with people
• Possess good communication skills and basic computer knowledge
• Fluent in Cantonese; English and Mandarin are an advantage
• Open to fresh graduates or candidates without prior experience

• Competitive base salary + performance bonus + year-end incentive
• Hybrid working model (4-day office week)
• Supportive, flexible, and people-first team culture
• Full professional training and clear promotion pathway
• Comfortable office environment with free snacks and drinks
• Regular team gatherings, company activities, and internal recognition rewards

Ready to Apply?

If you enjoy meaningful work, a collaborative team, and helping people every day — this might be the right fit for you.

Job Summary
This individual will play a crucial role in the Client Coverage function which directly manages all aspects of our distributor and counterparty engagements – ensuring best-in-class delivery of our product and service offerings, in collaboration with various internal teams and stakeholders. This execution role will require a high agency, fast-learning, detail-oriented person with excellent communication skills that could represent our franchise well.

The role sits within the Client Coverage function reporting directly to the Chief Commercial Officer, and partners closely with Operations, Finance, Risk/Compliance teams to ensure distributor onboarding, transaction execution, and other related tasks are conducted efficiently and in a manner compliant with our organization's internal control frameworks.

Job Responsibilities

• Serve as the primary point of contact for our ongoing relationships and interactions with institutional distributors, from onboarding process to transaction execution, and other relevant client servicing tasks
• Assist in expanding distribution channels, ecosystem/partnership development, marketing and other ad hoc tasks as required
• Collect, review, and verify all necessary documentation and information required for client onboarding
• Coordinate with internal teams to maintain accurate and up-to-date records of client interactions and onboarding progress
• Confirm trade details with clients and verify all necessary client authorizations and information required have been provided and are accurate
• Liaise closely with internal stakeholders including Transaction/Wallet Monitoring, Finance Ops, Risk, Reserve Management, etc to process and execute trade orders
• Coordinate with internal teams on post-trade processing including but not limited to sending post-trade confirmation, proper internal record keeping and reconciliation
• Proactively respond to and resolve clients' inquiries regarding our product and service offerings
• Develop and conduct training sessions for distributors and potential their internal teams on best practices regarding operation, AML/compliance obligations, and usage/marketing of stablecoins
• Provide appropriate support to drive awareness to our distributors/partners' use cases or products that are facilitated by our stablecoin
• Continuously provide inputs and seek ways to help improve our organization's onboarding and transaction process to enhance client satisfaction and operational efficienc
• Pro-actively monitor distributor relationship and health status on an ongoing basis to ensure they remain fit-and-proper to be our distributor
• Display exemplary conduct and live by the Group's Values and Code of Conduct.

Job Requirements

• Degree holder
• Minimum 2 years of relevant experience in sales role (covering institutional client base) with strong execution experience in Markets/Sales & Trading function
• Relevant knowledge and interests in digital assets and/or stablecoins are highly preferred
• Fluent in English and Chinese (Mandarin); proficiency in additional Asian language is a big plus
• Strong organizational and time management skills
• Intellectual curiosity and strong problem-solving skills
• Ability to work effectively both independently and as part of a team
• Approachable, attentive, able to work under stress and has a positive attitude
• Proficiency in common office productivity tools such as Microsoft Office suite required, familiarity with common CRM systems preferred

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.