What Jobs are available for Clinical Operations in Hong Kong?

Job Description

Daily Operations Management

• Oversee day-to-day operations across multiple clinics to ensure smooth and efficient workflows
• Lead and coach clinic staffs to maintain high standards of patient care and customer service
• Manage staff scheduling, recruitment, and onboarding across sites
• Handle patient feedback and complaints promptly and professionally
• Monitor clinic revenue and expenses, implementing cost-control measures where appropriate
• Oversee procurement, inventory control, and vendor management
• Support and oversee other medical operations and special projects as assigned

Compliance Management

• Manage clinic license applications and ensure all licenses across locations remain valid and up to date
• Ensure all clinics comply with all relevant laws, regulations, and industry standards

Requirements

• Bachelor's degree in healthcare administration or related field preferred
• Minimum of 8 years of management experience in the healthcare industry
• Strong leadership and team management skills
• Solid understanding of healthcare operations and relevant regulatory requirements
• Proficient in written and spoken English, Mandarin and Cantonese
• Registered Nurse (RN) qualification is a strong advantage

Benefits:

• 5 - day work week
• 14 days Annual Leave
• Birthday Leave/Marriage Leave
• Medical & Dental Benefits
• Discretionary Bonus

Interested parties please submit your updated resume, including the last and expected salary by clicking "Quick Apply" or send it via email to fhhk-hr-

Personal data collected will be used for recruitment purposes only.

This role is for upcoming future opportunities that may arise at Fortrea.

Fortrea is excited to connect with talented individuals for future opportunities. If you meet the job requirements, we'll invite you for an interview. If you're pre-selected, our recruiter will keep in touch and let you know when the role officially opens, so we can reconfirm your interest before moving forward with an offer.

Summary of Responsibilities:

• Site management responsibility for clinical studies according to Fortrea's Standard Operating Procedures, ICH GCP Guidelines, applicable project plans and Sponsor requirements, including verification of study training records.
• Conducts site monitoring responsibilities for clinical trials according to Fortrea's Standard Operating Procedures (SOPs), ICH guidelines and GCP; including Pre-study, Site Initiation, Process Monitoring, Routine Monitoring, and Close-out Visits.
• Prepares and implements project plans related to Clinical Monitoring responsibilities.
• Ensures the protection of subjects by verifying that informed consent procedures and protocol requirements are adhered to alongside applicable regulatory requirements.
• Safeguards data integrity by careful source document review, source document verification, query generation, and resolution against established data review guidelines on Fortrea or client data management systems.
• Confirms Site Regulatory documents and applicable eTMF/Sponsor Documents are complete and current throughout the duration of the trial.
• Guarantees that the study Investigational Product inventory and accountability is accurate and that study materials are stored securely and per protocol requirements.
• Ensures adherence to global quality control and CRA performance metrics.
• Ensures audit readiness at site level.
• Acts in the project role of a Lead CRA as assigned.
• General On-Site Monitoring Responsibilities:
• Ensure the study staff who will conduct the protocol have received the proper materials and instructions to safely enter subjects/patients into the study. Ensure the protection of study subjects or patients by performing eligibility review, verifying that screening, informed consent procedures and protocol requirements are adhered to according to the applicable regulatory requirements.
• Ensure the integrity of the source data reported by careful source document review. Monitor data for missing or implausible data.
• Ensure study data completeness, accuracy, consistency, and compliance; identify deficiencies, deviations and discrepancies, and initiate corrective action as required.
• Ensure the resources of the Sponsor and Fortrea are spent wisely by performing the required monitoring tasks in an efficient manner, according to SOPs and established guidelines, including managing travel expenses in an economical fashion according to Fortrea travel policy.
• Travel, including air travel, may be required and is an essential function of the job.
• Prepare and submit accurate and timely trip reports.
• Independently perform eCRF review, 100% source data verification, query generation and resolution against established data review guideline with or without direct supervision, on Fortrea or client data management systems, as assigned by management.
• Assist with the administration of clinical research projects, recruiting investigators (if applicable), collecting investigator documentation and site management.
• Update, navigate, and maintain Fortrea or study/Sponsor-specific trial management tools/eClinical systems.
• Track IP shipments and supplies, as needed.
• Track and follow-up on serious adverse events as assigned.
• Work closely with the study team, align monitoring to critical study timelines ensuring study deliverables are met.
• Prepare and implement study-specific monitoring plans and site Initiation slides, as assigned.
• Attend investigators' meetings (if applicable), project team meetings and teleconferences, and others as needed.
• Present training content for site initiation.
• Assist with training of new employees (e.g., co-monitoring).
• All other duties as needed or assigned.

Qualifications (Minimum Required):

•B.A./B.S. (Life Science preferred) or equivalent healthcare experience.

•Minimum 1 year experience as CRA. Has conducted on site monitoring in Hong Kong in the past 3 months.

•In lieu of the above requirement,

-CRA II: candidates with 2 more years of CRA monitoring experience in pharmaceutical or CRO industries may be considered.

-SCRA: candidates with 3 more years of CRA monitoring experience in pharmaceutical or CRO industries may be considered.

•Basic understanding of ICH Guidelines and GCP including a basic understanding of regulatory requirements.

•Basic understanding of the clinical trial process.

•Fluent in local language and English.

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit

Clinical Research Associate (at the rank of Technical Officer/Research Assistant I/II) in the Clinical Trials Centre (Ref:

The Clinical Trials Centre (HKU-CTC) is a leading clinical trials management platform established under The University of Hong Kong LKS Faculty of Medicine (HKUMed) and is dedicated to managing and facilitating international-standard clinical trials on new drugs, medical devices and medical technologies.  HKU-CTC offers long-term development opportunities to passionate talents who are devoted to a career in the clinical trial profession.

Clinical studies are highly sophisticated, multi-disciplinary projects that require good planning, close monitoring and synchronization of research team members and activities.  HKU-CTC's Project Operations Unit (POU) is a professional unit dedicated to facilitating clinical study planning, performance and completion in compliance with international standards and in an efficient and high-quality manner.  POU is seeking talents who are interested/experienced in practising the project management profession in clinical research.  Comprehensive on-job training will be provided.  Fresh graduates will also be considered.

Main Responsibilities:

• Act as a key contact person among clinical study centres, sponsoring companies, regulatory authorities and other stakeholders to coordinate clinical trial activities;
• Facilitate the planning, initiation and monitoring of clinical studies throughout their project life cycles, ensuring adherence to protocols and regulatory requirements;
• Assess the feasibility of clinical studies at potential sites to support study planning;
• Conduct various visits (including Pre-Study Visits (PSV), Site Initiation Visits (SIV), Site Closure Visits (COV) and Monitoring Visits (MV)) to verify compliance, data integrity, and participant safety;
• Support study planning, preparation and initiation (e.g. setting study time plans/milestones, assisting in obtaining ethics and regulatory approvals, importing study products, coordinating logistics and workflows, and organizing study setup);
• Review and verify study data and source documentation for accuracy and completeness;
• Monitor the progress and quality of study activities (both on-site at study centres and remotely via electronic data capture systems);
• Oversee study centres' compliance with study protocols, Good Clinical Practice (GCP) and other research ethics and regulatory requirements, prepare and write monitoring reports;
• Assist in the proper closure of clinical studies;
• Facilitate study audits and inspections as needed; and
• Perform other duties related to clinical trial management as assigned.

Requirements:

• Bachelor's degree or above in Health, Biological/Life Sciences, Medical, Pharmacy, Nursing or related disciplines;
• Experience in clinical research operations and development, and/or basic knowledge in Good Clinical Practice (GCP) are added advantages;
• Good interpersonal and communication skills allowing collaboration with cross-functional teams;
• Good coordination and problem-solving skills, and commitment to quality and compliance;
• Detail-minded, able to handle multiple concurrent tasks, and have a strong sense of responsibility; and
• Good command of written and spoken English and Cantonese (proficiency in Putonghua is a plus).

The appointment will commence as soon as possible on a 1-year temporary basis or 2-year fixed-term basis, with the possibility of renewal subject to satisfactory performance.  A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.  Appointment on 2-year fixed term basis will attract a contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary.

Application Procedure

The University only accepts online application for the above post.  Applicants should apply online at the University's careers site ) and upload an up-to-date C.V.  Review of applications will start from October 9, 2025 and continue until October 25, 2025, or until the post is filled, whichever is earlier.

CRA II/ Senior CRA - office-based in Hong Kong. Join us and advance your career with an industry leading CRO.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Senior Clinical Research Associate (CRA) to join our diverse and dynamic team. As a Senior CRA at ICON Plc, you will play a critical role in overseeing and managing clinical trial activities to ensure they are conducted according to protocol, regulatory requirements, and industry standards. You will contribute to the success of clinical trials by ensuring data integrity, participant safety, and compliance throughout the study lifecycle.

What You Will Be Doing

• Monitoring clinical trial sites to ensure adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) standards.
• Conducting site visits to assess site performance, resolve issues, and provide support to ensure successful trial execution.
• Collaborating with cross-functional teams to ensure timely and accurate data collection and reporting.
• Providing training and guidance to site staff and other CRAs to maintain high standards of clinical trial conduct.
• Building and maintaining effective relationships with site personnel and stakeholders to facilitate smooth trial operations.

Your Profile

• Advanced degree in a relevant field such as life sciences, nursing, or medicine.
• Extensive experience as a Clinical Research Associate, with a strong understanding of clinical trial processes and regulatory requirements.
• Proven ability to manage multiple sites and projects simultaneously, with strong organizational and problem-solving skills.
• Expertise in monitoring practices, data integrity, and site management, with proficiency in relevant clinical trial software and tools.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and drive compliance within a complex environment.
• Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver's license

What ICON Can Offer You
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

1.  Market Research

• Design and conduct qualitative/quantitative research to identify pain points in musculoskeletal disease screening, diagnosis, treatment adherence, and follow-up care.
• Analyse market available digital solutions to identify gaps in access, functionality and/or usability.
• Map user journeys (healthcare professionals and patients) to identify unmet needs in current product offerings.
• Monitor global and local healthcare trends (e.g., aging populations, digital health adoption, reimbursement landscape) to guide product positioning and development.

2. Strategy Development and Campaign Execution

• Translate research insights into practical marketing strategies.
• Design and lead campaigns targeting healthcare professionals, business partners, and patients, with a focus on medical devices and AI-empowered clinical solutions.
• Ensure that all campaigns comply with healthcare regulations and ethical standards for patient data usage, align with cultural norms and healthcare literacy levels of the target audience, and reflect real-world patient experiences and clinical workflows

3. Content Generation and Platform Management

• Develop high-quality content tailored to diverse audiences, including healthcare professionals, business partners, and patients.
• Manage social media platforms to amplify brand visibility and foster community engagement.

4. Operations and Project Management

• Analyse workflows and propose improvements to enhance team collaboration and efficiency.
• Assist in demand planning and vendor relations.
• Oversee end-to-end campaign execution, ensuring timely delivery, budget adherence, and measurable deliverables.
• Monitor KPIs and optimize strategies based on data insights.

5. Cross-Functional Collaboration

• Partner with R&D, sales, and clinical teams to align marketing initiatives with product launches/updates, business development activities, and company goals.
• Coordinate with external agencies, KOLs (Key Opinion Leaders), and vendors to ensure cohesive messaging.

Established by Tung Wah Group of Hospitals ("TWGHs") in 2010, Tung Wah College (TWC) is a self-financing degree-granting institution registered under the Post Secondary Colleges Ordinance (Cap Following the educational ideals of TWGHs and leveraging on its renowned strengths and expertise, TWC aims to provide high quality tertiary education to nurture competent, socially responsible and caring professionals for the benefits of society.

With the staunch support of TWGHs, TWC has been developing rapidly and built up a niche in healthcare education. It is the first self-financing tertiary institution offering five professionally accredited degrees to train nurses and allied health professionals such as medical laboratory technologists, occupational therapists and radiation therapists. Besides, the College is also the first institution registered under Cap. 320 offering early childhood education degree and higher diploma programmes to train qualified kindergarten teachers and childcare professionals.

Currently, TWC has 4 schools (namely School of Arts and Humanities, School of Management, School of Medical and Health Sciences, and School of Nursing) running a total of 19 degree, sub-degree and diploma programmes in several disciplines.  It has a student population of over 4,000 in 2024/2025.

Being a young and vibrant institution, TWC aspires to become a leading private university in the long term.  It is planning to launch a number of new programmes, strengthen teaching and learning facilities and quality, and enhance research capability etc. in coming years.  To cope with its continuous development, we are now inviting highly qualified candidates to fill the following post:

Research Nurse/ Clinical Research Associate,

School of Nursing

(TWC/25/172/NUR/RN_CRA)

Duties

The appointee will provide support to the project "Diagnosis accuracy of a combination of near-infrared spectroscopy (fNIRS) and plasma biomarkers". Duties will be required but not limited to:

•    reviewing literature; providing administrative support;

•    ethical application;

•    collecting and analyzing quantitative data;

•    assisting the research team in preparing research reports;

•    conducting data analysis using SPSS, NVivo, or other tools such as Python and R; and

•    performing other tasks and duties as assigned to support the operation of the project.

Requirements

Applicants should:

•    hold a valid license as a Registered Nurse (RN) or Enrolled Nurse (EN) in his/her own region;

•    possess the skill of blood taking;

•    possess a bachelor's degree or above in Nursing (preferably Master);

•    have at least two years of clinical and research experience;

•    good interpersonal skills, and a strong sense of responsibility;

•    the ability to multitask independently; and

•    proficiency in both written and spoken Chinese (Cantonese) and English.

Applicants with less experience will be considered.

Salary will be competitive and commensurate with qualifications and experience.

To apply, please submit your application letter, resume and a completed application form (available at ) by mail to the Human Resources Office, Tung Wah College Cheung Kung Hai Memorial Building, 90A Shantung Street, Mongkok, Kowloon or email to   Please quote the reference number of the post in the application letter and on the envelope.  The College reserves the right to fill or not to fill the post.  Applicants who are not contacted by the College 6 months after the application deadline may consider their applications unsuccessful. For enquiries, please phone or send WhatsApp to

Application Deadline: 10 October 2025 (Friday)

All information and personal data collected will be used solely for recruitment related purposes. For more information about the College, please visit our website:

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