What Jobs are available for Cloud Hr in Hong Kong?

Hong Kong Interbank Clearing Limited

Hong Kong Interbank Clearing Limited (hereinafter referred to as "the Company") is a private organization jointly owned by the Hong Kong Monetary Authority (HKMA) and The Hong Kong Association of Banks. The Company's key objective is to develop and operate a safe and efficient multi-currency and multi-dimensional financial infrastructure in Hong Kong for:

• large-value interbank fund transfers denominated in HKD, USD, Euro and RMB;
• interbank money settlement of equity and debt securities transactions in Hong Kong via the linkages with the Hong Kong Securities Clearing Company Limited and the HKMA's Central Moneymarkets Unit (CMU) system;
• small-value interbank fund transfers denominated in HKD and RMB via the HKD and RMB Faster Payment System; and
• interbank clearing and/or money settlement of retail payments, such as paper cheques, autocredits, credit card payments, etc. in Hong Kong.

The Company is also the operator of the HKMA's CMU system.

Apart from interbank clearing-and-settlement services, the Company and its subsidiaries also support the HKMA and the financial industry to foster the development of the financial technology ("FinTech") ecosystem in Hong Kong.

We are looking for a suitable candidate to take up the following job position.

Major Responsibilities

• Act as a Technical Project Manager to manage IT projects, including implementation of a private cloud platform enhancement and its security-related products to support deployment of new applications in private cloud environment
• Manage the project timeline and drive the delivery of project implementation on technical aspect, also to ensure the proper operational transition before production launch
• Manage and identify the inter-dependencies on the implementation of different technological components
• Manage the technical enquiries and handle the problem isolation in order to speed up the troubleshooting turnaround time including resource and communication alignment
• Prepare and review the project related documents, e.g. design documents

• Manage the following key aspects of the project according to the defined project governance framework:

• Scope and schedule which including development of the project plan, integration of vendor's project plan into the master project plan, and identification of the critical path

• Communication which including arrangement of management meetings as well as presentation materials and minutes, preparation of progress reports and ensuring involvement of the related stakeholders
• Tracking of project expenses and preparation of expenditure report based on the defined budget
• Study of related vendor contracts to ensure realization of contract benefits
• Management of priorities to ensure that all critical path-related tasks are on track
• Keep track of project issues as well as risk and action items to ensure settlement of any outstanding item by related owners
• Manage project team of vendor and work closely with internal project team members and stakeholders to ensure timely delivery of the project
• Ensure proper documentation of the project and drive the project closure
• Perform other project-related duties as assigned by supervisors

Requirements

• University degree in information technology, computer science or related discipline
• Minimum 8 years of relevant experience preferably gained from major financial institutions with proven experience in managing scalable IT infrastructure projects or Cloud platform projects

• Solid and hands-on technical experience in at least one of the following areas:

• Public and/or private cloud platform;

• Networking and related security products (e.g. routing, firewall, web application firewall);
• Kubernetes (K8S) and/or Service Mesh;
• DevOps products and pipeline maintenance, especially Infrastructure as Code and related platform automation; and
• Centralised secret management / vault management
• Solid technical knowledge on operation system, such as Linux and Windows
• Knowledge of PMP and Prince 2 or possession of relevant certification is preferred
• Experience in IT contract management, particularly in respect of resolution of contractual or commercial issue is preferred
• Experience in managing budgets of large-scale IT project is preferred
• Positive attitude and strong commitment to delivery of projects with good quality
• Effective communication skills, particularly the ability to present complex ideas and technical details in layman terms to different levels of stakeholders
• Strong multi-tasking capability with pleasant personality
• Proficiency in written and spoken English and Chinese. Ability to communicate in Putonghua is preferred

How to Apply

Interested parties please send your curriculum vitae stating your current and expected salaries, and contact phone number to the Human Resources Division, Unit B, 25/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon or by clicking the "Apply Now" button below:

All applications and personal information collected will be treated in strict confidence and only be used for the purpose of recruitment and selection.  The information collected will be accessed by our authorized personnel only.  Those applicants not contacted by the Human Resources Division within two months from their application date should consider their applications filed for future reference which will be retained for one year for possible future job matching, and destroyed after the expiry of one year.

Hong Kong Interbank Clearing Limited

Hong Kong Interbank Clearing Limited (hereinafter referred to as "the Company") is a private organization jointly owned by the Hong Kong Monetary Authority (HKMA) and The Hong Kong Association of Banks. The Company's key objective is to develop and operate a safe and efficient multi-currency and multi-dimensional financial infrastructure in Hong Kong for:

• large-value interbank fund transfers denominated in HKD, USD, Euro and RMB;
• interbank money settlement of equity and debt securities transactions in Hong Kong via the linkages with the Hong Kong Securities Clearing Company Limited and the HKMA's Central Moneymarkets Unit (CMU) system;
• small-value interbank fund transfers denominated in HKD and RMB via the HKD and RMB Faster Payment System; and
• interbank clearing and/or money settlement of retail payments, such as paper cheques, autocredits, credit card payments, etc. in Hong Kong.

The Company is also the operator of the HKMA's CMU system.

Apart from interbank clearing-and-settlement services, the Company and its subsidiaries also support the HKMA and the financial industry to foster the development of the financial technology ("FinTech") ecosystem in Hong Kong.

We are looking for a suitable candidate to take up the following job position.

Major Responsibilities

• Act as a Technical Project Manager to manage IT projects, including implementation of a private cloud platform enhancement and its security-related products to support deployment of new applications in private cloud environment
• Manage the project timeline and drive the delivery of project implementation on technical aspect, also to ensure the proper operational transition before production launch
• Manage and identify the inter-dependencies on the implementation of different technological components
• Manage the technical enquiries and handle the problem isolation in order to speed up the troubleshooting turnaround time including resource and communication alignment
• Prepare and review the project related documents, e.g. design documents

• Manage the following key aspects of the project according to the defined project governance framework:

• Scope and schedule which including development of the project plan, integration of vendor's project plan into the master project plan, and identification of the critical path

• Communication which including arrangement of management meetings as well as presentation materials and minutes, preparation of progress reports and ensuring involvement of the related stakeholders
• Tracking of project expenses and preparation of expenditure report based on the defined budget
• Study of related vendor contracts to ensure realization of contract benefits
• Management of priorities to ensure that all critical path-related tasks are on track
• Keep track of project issues as well as risk and action items to ensure settlement of any outstanding item by related owners
• Manage project team of vendor and work closely with internal project team members and stakeholders to ensure timely delivery of the project
• Ensure proper documentation of the project and drive the project closure
• Perform other project-related duties as assigned by supervisors

Requirements

• University degree in information technology, computer science or related discipline
• Minimum 8 years of relevant experience preferably gained from major financial institutions with proven experience in managing scalable IT infrastructure projects or Cloud platform projects

• Solid and hands-on technical experience in at least one of the following areas:

• Public and/or private cloud platform;

• Networking and related security products (e.g. routing, firewall, web application firewall);
• Kubernetes (K8S) and/or Service Mesh;
• DevOps products and pipeline maintenance, especially Infrastructure as Code and related platform automation; and
• Centralised secret management / vault management
• Solid technical knowledge on operation system, such as Linux and Windows
• Knowledge of PMP and Prince 2 or possession of relevant certification is preferred
• Experience in IT contract management, particularly in respect of resolution of contractual or commercial issue is preferred
• Experience in managing budgets of large-scale IT project is preferred
• Positive attitude and strong commitment to delivery of projects with good quality
• Effective communication skills, particularly the ability to present complex ideas and technical details in layman terms to different levels of stakeholders
• Strong multi-tasking capability with pleasant personality
• Proficiency in written and spoken English and Chinese. Ability to communicate in Putonghua is preferred

How to Apply

Interested parties please send your curriculum vitae stating your current and expected salaries, and contact phone number to the Human Resources Division, Unit B, 25/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon or by clicking the "Apply Now" button below:

All applications and personal information collected will be treated in strict confidence and only be used for the purpose of recruitment and selection.  The information collected will be accessed by our authorized personnel only.  Those applicants not contacted by the Human Resources Division within two months from their application date should consider their applications filed for future reference which will be retained for one year for possible future job matching, and destroyed after the expiry of one year.

• Serve a permanent position to a financial institution.
• Act as a Technical Project Manager to manage IT projects, including implementation of a private cloud platform enhancement and its security-related products to support deployment of new applications in private cloud environment.
• Manage the project timeline and drive the delivery of project implementation on technical aspect, also to ensure the proper operational transition before production launch.
• Manage and identify the inter-dependencies on the implementation of different technological components.
• Manage the technical enquiries and handle the problem isolation in order to speed up the troubleshooting turnaround time including resource and communication alignment.
• Prepare and review the project related documents, e.g. design documents.
• Manage the following key aspects of the project according to the defined project governance framework:
• Scope and schedule which including development of the project plan, integration of vendor's project plan into the master project plan, and identification of the critical path.
• Communication which including arrangement of management meetings as well as presentation materials and minutes, preparation of progress reports and ensuring involvement of the related stakeholders.
• Tracking of project expenses and preparation of expenditure report based on the defined budget.
• Study of related vendor contracts to ensure realization of contract benefits.
• Management of priorities to ensure that all critical path-related tasks are on track
• Keep track of project issues as well as risk and action items to ensure settlement of any outstanding item by related owners.
• Manage project team of vendor and work closely with internal project team members and stakeholders to ensure timely delivery of the project.
• Ensure proper documentation of the project and drive the project closure.
• Perform other project-related duties as assigned by supervisors.

• University degree in IT, Computer Science or related discipline.
• Minimum 8 years of relevant experience preferably gained from major financial institutions with proven experience in managing scalable IT infrastructure projects or Cloud platform projects.
• Solid and hands-on technical experience in at least one of the following areas:
• Public and/or private cloud platform;
• Networking and related security products (e.g. routing, firewall, web application firewall);
• Kubernetes (K8S) and/or Service Mesh;
• DevOps products and pipeline maintenance, especially Infrastructure as Code and related platform automation; and
• Centralised secret management / vault management;
• Solid technical knowledge on operation system, such as Linux and Windows.
• Knowledge of PMP and PRINCE 2 or possession of relevant certification is preferred.
• Experience in IT contract management, particularly in respect of resolution of contractual or commercial issue is preferred.
• Experience in managing budgets of large-scale IT project is preferred.
• Positive attitude and strong commitment to delivery of projects with good quality.
• Effective communication skills, particularly the ability to present complex ideas and technical details in layman terms to different levels of stakeholders.
• Strong multi-tasking capability with pleasant personality.

Please apply by email or WhatsApp by quoting Job Title with InfoTech's Job Key No (one alphabet prefix with up to five digits) as subject.  You may directly apply online for this post at  

Email:

Direct line for this post:

General:

WhatsApp:

Address: 18/F, Tower 2, Lippo Centre, 89 Queensway, Hong Kong.

InfoTech Services (Hong Kong) Limited ('InfoTech') respects every job application. IT job seekers trust InfoTech and know that we are ready to help. We listen, speak the language and jargons, understand technical, pay level and career aspirations. InfoTech exists because of IT, InfoTech after all executes search and selection by human, aided with robust recruitment systems. InfoTech handles assignments with care, enthusiasm, diligence, ethics and professionalism.

InfoTech is well acquainted with development languages, scripts, frameworks, deployment, test tools, database, data analytics, AI, servers, virtualization, storage, networks, infrastructure and cybersecurity. InfoTech understands complex business logic and application flow, we know architectures and methodologies. InfoTech serves an extensive client base covering leading banks, financial institutions, government bureaux, departments, subvented organizations, Chinese and multinational corporations, academic and research institutes, vendors, systems integrators, etc.

InfoTech offers permanent placement, executive search and contract staff secondment services. InfoTech is one of the largest and longest established IT staff services and executive search companies in Hong Kong. Over our several decades' corporate history, it is believed that about a third of the IT working population in Hong Kong has been served by InfoTech, no matter as job seekers, placed candidates, contract staff or employers.

Innovation and Technology (I&T) talent is offering the right innovation and technology solutions for society, InfoTech endeavours to plan and provide the right career for I&T talents. Count on InfoTech, the best-in-class I&T career partner now.

You may check other InfoTech hot jobs at our official website

InfoTech 尊重每位求職者。IT求職者都信賴 InfoTech,深信 InfoTech 能夠幫助他們。求職者知道 InfoTech 懂 IT 術語、技術和薪酬水平。InfoTech 會耐心聆聽求職者對職業生涯的期望和抱負。IT 讓 InfoTech 存在,InfoTech 卻堅持人性化的搜索和篩選,建基於先進的招聘系統。InfoTech 會以謹慎、熱衷、忠誠、道德和專業的態度來處理每個招聘個案。

InfoTech 熟悉開發語言、腳本、框架、發佈和測試工具、數據庫、數據分析、人工智能、服務器、虛擬機、存儲、網路、基礎設施和資訊安全。InfoTech 明白複雜的商業邏輯和應用流程,瞭解系統架構與方法論。InfoTech 服務各大銀行、金融機構、政府部門、資助機構、中國和跨國公司、科研院所、大學、厰商、系統集成商等。

InfoTech 的服務包括招聘、獵頭、派遣和租賃等。InfoTech 是香港其中一間最大和歷史最悠久的 IT 人才服務機構。在香港,約三分之一的 IT 人才,無論是以求職者、合約派遣員工或者是以僱主的身份或角色,都曾經使用過 InfoTech 的服務。

創新與科技人才正在為社會提供適當的創科解決方案,InfoTech 同時致力為創科人才規劃和提供理想的職業。要信賴最好的創科職業合作夥伴 InfoTech,來開拓您職業生涯的新篇章。

要看其它InfoTech 的好工作,請登錄

About The Client

Our client is a fast-growing technology company, known for its bold creativity, data-driven strategies, and global mindset. With a dynamic team and an expanding footprint across Asia, they're scaling rapidly and need a strong HR leader to help build the foundation for sustainable growth.

About The Role

This is a hands-on, strategic HR Generalist (Manager level) role for someone who thrives in fast-paced environments. You'll be the architect of the business' HR infrastructure-designing and implementing policies, processes, and culture initiatives from the ground up. If you're agile, solutions-oriented, and passionate about people, this is your chance to make a lasting impact

• Design and implement HR policies, procedures, and frameworks that align with business objectives and promote operational excellence
• Oversee end-to-end HR operations including recruitment, onboarding, offboarding, payroll administration, MPF, and employee records management
• Collaborate closely with senior leadership to shape and execute strategic initiatives in performance management, workforce planning, and organizational development
• Champion employee engagement, talent development, and a high-performance culture across all levels of the organization
• Ensure full compliance with local labor laws and regulatory requirements while fostering a flexible, inclusive, and values-driven workplace
• Serve as a trusted advisor to management and staff, promoting transparency, well-being, and continuous improvement in HR practices

Requirements

• 15+ years of relevant HR experience, ideally within digital marketing, tech, or creative industries
• Proven track record in fast-growth companies; pre-IPO or startup experience is a strong advantage
• Fluent in English with strong communication skills; proficiency in Chinese is essential
• Proactive, solutions-oriented mindset with a passion for challenging the status quo
• Positive, adaptable personality with the agility to thrive in a dynamic environment
• Immediate available candidates highly regarded

Click "Apply * *Now* *" to apply for this position or call Christina Lau at for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

We are on the hunt for a highly skilled and experienced Pre-sales Technical Engineer/Cloud Computing Solutions Expert to join our team in Hong Kong. This role is pivotal in bridging the gap between our technical offerings and customer needs, ensuring that our cloud computing solutions are effectively communicated, customized, and implemented. The successful candidate will play a key part in driving sales, building strong customer relationships, and supporting the overall success of our cloud computing business in the region.

Customer Communication on Cloud Computing Products and Solutions

Act as the primary technical contact for customers, understanding their business requirements, pain points, and goals related to cloud computing.

Provide in-depth technical presentations and demonstrations of our cloud products and solutions, tailoring the content to meet the specific needs of different customer segments.

Collaborate closely with the sales team to develop compelling value propositions and technical proposals that address customer concerns and showcase the benefits of our offerings.

Pre-sales Technical Solution Development

Design and architect customized cloud computing solutions based on customer requirements, leveraging a variety of cloud platforms (such as AWS, Azure, Google Cloud, or our in-house solutions).

Conduct technical feasibility studies, evaluating the technical and business implications of different solution approaches and recommending the most suitable options.

Keep abreast of the latest industry trends, technologies, and best practices in cloud computing to ensure that our solutions are innovative, competitive, and aligned with market demands.

POC (Proof of Concept) Technical Validation

Lead and execute POC projects to demonstrate the viability and performance of our cloud solutions in real-world scenarios.

Work closely with customers, internal development teams, and third-party vendors to set up and configure the POC environment, conduct testing, and analyze the results.

Provide detailed technical reports and recommendations based on the POC findings, helping customers make informed decisions about adopting our solutions.

Partner Product Technical Training

Develop and deliver technical training programs for our partners on our cloud products, solutions, and technologies.

Collaborate with partner organizations to understand their training needs and customize the training content accordingly.

Support partners in implementing our solutions, providing technical guidance and troubleshooting assistance as needed.

Project Delivery Support

Work closely with the project delivery team during the implementation phase of cloud projects, providing technical expertise and support.

Participate in project planning, risk assessment, and issue resolution to ensure that projects are delivered on time, within budget, and to the required quality standards.

Coordinate with internal teams and external vendors to ensure the smooth integration of our cloud solutions with existing customer systems and infrastructure.

Key Customer After-sales Maintenance

Establish and maintain strong relationships with key customers, providing ongoing technical support and guidance after the sale.

Proactively monitor customer usage of our cloud solutions, identify potential issues, and take preventive measures to ensure high levels of customer satisfaction.

Collaborate with the customer support team to resolve technical issues promptly and effectively, ensuring minimal disruption to the customer's business operations.

Education: A bachelor's degree in computer science, information technology, electrical engineering, or a related field. A master's degree or relevant certifications (such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) are highly desirable.

Work Experience: At least 3-5 years of experience in pre-sales technical support, cloud computing solutions design, or a related technical role. Experience in the Hong Kong market and with international customers is a plus.

Technical Skills:

In-depth knowledge of cloud computing technologies, including public, private, and hybrid cloud architectures, containerization (e.g., Docker, Kubernetes), and serverless computing.

Proficiency in at least one major cloud platform (AWS, Azure, Google Cloud) and experience with cloud-native application development.

Strong understanding of networking, storage, security, and database technologies in the context of cloud computing.

Familiarity with programming languages such as Python, Java, or Go, and experience with scripting languages (e.g., Shell, PowerShell) for automation and troubleshooting.

Soft Skills:

Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

Strong problem-solving and analytical skills, with the ability to quickly identify and resolve technical issues.

Team player with the ability to collaborate effectively with cross-functional teams, including sales, development, and customer support.

Self-motivated and able to work independently, managing multiple projects and priorities simultaneously.

Fluent in both written and spoken English and Chinese (Cantonese and Mandarin) to facilitate communication with customers and colleagues.

Other: A valid work visa for Hong Kong is required. Willingness to travel within Hong Kong and potentially overseas for customer meetings and project support.

Pursue a Career with Impact
At Deloitte China, we are on a mission to nurture and empower our people to become deep subject matter experts. We offer the perfect platform to unleash your full potential and equip you to thrive on challenges, and partner with our clients to solve their most complex problems. A world of opportunities awaits. Start your adventure and journey with us.

About The Business
Deloitte's Human Capital professionals help organizations drive productivity, value and impact through the organization, Human Resources and the workforce. Our professionals leverage research, analytics, technology solutions and industry insights to help:

• Create an organization that is adaptable to change that can respond to the increasing need for transparency in the era of the Social Enterprise
• Compose a workforce that drives productivity and value—today and in the future
• Design all aspects of work in a way that allows the worker to find meaning and esteem in the work they perform
• Provide business & people insights through data analytic & actuarial consulting

HR Transformation: In a dynamic world with constant disruption, human capital issues must be viewed as business issues to be shaped by HR, but addressed across the C-Suite. To take the lead, the future of HR demands major shifts in mind-set, roles, capabilities, and digital enablers with reinvention at the core.

Work you'll do

• Analyze benchmark and internal HR data to surface target, high impact transformation opportunities
• Find and leverage a diverse set of resources and share findings with others
• Collect, assimilate and analyze relevant data and use standard processes and tools to help surface and support solutions
• Apply technology fundamentals to client situations
• Team with others to produce a high quality work product to ensure an excellent client experience
• Maintain a positive, professional attitude and adapt to changing priorities to instill confidence in team
• Value and consider the diverse perspectives and backgrounds of colleagues and clients
• Use and apply frameworks to organize concepts, identify gaps, and communicate ideas clearly

During your tenure with us, you will demonstrate and develop your leadership and professional capabilities in the following areas: Inspiring, Creating purpose, Driving agility, Building diverse capability, Influencing, Collaborating, Delivering value, Building the business, Analytical acumen, Effective communication, Engagement management/delivery excellence, Managing change, Managing quality & risk, Sales excellence, Strategic thinking and problem solving, and Tech savviness.

We are looking for someone with

• Ability to apply functional knowledge to build HR technology and / or process and policy
• Ability to consolidate, prepare, synthesize and analyze HR technology / process and / or function specific data for analysis to support client's business objectives
• Bachelor or above degree holder in human resource management, psychology, statistics or related disciplines, preferably MBA
• Minimum one year of experience in consulting, preferably in reputable consulting company or with HR experience in corporation is desirable
• Project experiences of following areas: organization design, executive compensation, short-term incentive, performance management, HR process, change management, HR technology solutions, etc
• Excellent analytical skill with high commitment to quality client service
• Excellent consultation and communication skills, self-initiation, good team player and willingness to work under pressure
• Excellent written and oral communication skills in both English and Mandarin Chinese, including both technical and business writing, good documentation and presentation skills
• Acceptance to business travel

Shape your future through impact that matters
For more than 100 years of history, Deloitte witnessed also had the honor to be part of the economic boom in China by providing industry-leading audit & assurance, consulting, risk advisory, financial advisory, tax & business advisory services to nearly 90% of the Fortune Global 500 Chinese companies and thousands of private companies. Deloitte China today carries on our centenary professionalism and strives to become the undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.

Deloitte has been named China's Top Employer since 2006, Universum's Most Attractive Employer in China since 2008, and the Best Workplaces in Greater China since 2019.

All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte China or by their external third-party provider.

Ready to take on new challenges? Apply now

Stay connected for the latest career opportunities, follow us on Deloitte China Social Media.

Accessibility Assistance

If you need assistance or an accommodation during the recruitment process for accessibility reasons, there will be an opportunity for you to let us know what you need once you begin your application.

Why Deloitte China?
Deloitte China delivers a comprehensive range of audit & assurance, consulting, financial advisory, risk advisory and tax services to local, multinational and growth enterprise clients in China.

• We are the
  world's largest professional services firm
  that changes the world, we lead with purpose and shared values.
• We are the
  market leader with digital and innovative solutions
  , we create values for client through our multi-disciplinary services.
• We are recognized as
  Top Employer
  in China by the Top Employers Institute* for 14th consecutive years, and made the top 3 for the first time this year
• We are certified as one of the
  'Best Workplaces
  in Greater China by Great Place to Work in 2019

Date: 16 Sept 2025

Business Unit: CCG Group, Chinachem Agencies Ltd, HK, Chinachem

Company: Chinachem Group

Serve as the IT business partner for the HR department, leading a dedicated team to deliver, enhance, and support core HR technology platforms, including SAP SuccessFactors and BIPO System. This role involves aligning HR technology initiatives with business objectives, overseeing system implementation projects, and ensuring the efficient and secure operation of HR systems.

• Business Partnership: Act as the primary IT liaison for the HR department, engaging with stakeholders to understand their business needs. Translate these needs into effective technology solutions that enhance HR processes and improve overall efficiency.
• Team Leadership: Lead, mentor, and develop a high-performing team to achieve operational excellence. Foster a culture of continuous improvement in HR systems and services, ensuring team members are equipped with the skills and knowledge to succeed.
• System Implementation & Enhancement: Oversee the implementation and enhancement of HR systems, focusing on key SAP SuccessFactors modules such as onboarding, offboarding, cross-boarding, and goal management, as well as the BIPO System. Lead project planning, gather requirements, design solutions, conduct testing, and manage deployment activities to ensure successful system integration.
• BAU Support: Ensure reliable and secure ongoing support for HR platforms. Promptly resolve incidents, address requests, and manage system issues to maintain smooth operations and user satisfaction.
• Vendor Management: Manage relationships and contracts with external vendors and service providers. Ensure that service quality meets expectations and that the organization receives value for its investments in technology solutions.
• Stakeholder Engagement: Collaborate closely with HR and other relevant departments to gather requirements and prioritize system enhancements. Facilitate effective adoption of technology solutions by ensuring stakeholders are informed and engaged throughout the process.
• Compliance & Security: Ensure that HR system operations adhere to internal IT security policies and comply with data privacy regulations. Implement necessary safeguards to protect sensitive information and maintain data integrity.
• Continuous Improvement: Monitor system performance to identify opportunities for process optimization. Drive initiatives aimed at continuous improvement, ensuring that HR systems evolve to meet changing business needs and enhance user experience.
• Reporting: Provide regular progress and performance reports to senior management and relevant stakeholders. Communicate key metrics, project updates, and insights to inform decision-making and support strategic objectives.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, HR, or a related discipline.
• PMP, CISA, or other relevant certifications are preferred but not mandatory.

Experience and skills:

• Minimum of 7 years of relevant IT experience, including at least 3 years in a leadership or team lead role.
• Proven experience with HRIS platforms, particularly SAP SuccessFactors and BIPO System.
• Strong project management skills, with expertise in system implementation and process reengineering.
• Excellent stakeholder management and communication abilities.
• Proficiency in English, Cantonese, and Mandarin.

Human Resources - Global People Services Specialist - Hong Kong

Location

Hong Kong

Business Area

Human Resources

Ref #

The energy of a newsroom. The pace of a trading floor. The buzz of a recent tech breakthrough. We work hard, and we work fast - while keeping up the quality and accuracy we're known for. It is what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other and collaboration is key to our success. And through our countless volunteer projects, we help network with the communities around us, too. You can do amazing work here. Work you could not do anywhere else. It's up to you to make it happen.

Our Team:

We are Global People Services (GPS), an integral vehicle of Human Resources delivering a first-class experience to the enterprise. GPS HR Specialists are the vital consultants for employees and business leaders when they have any questions or concerns about HR-related programs, policies or procedures. The global team facilitates critical employee life-cycle transactions in a seamless way. From on-boarding new hires into the company, to coordinating global mobility and working closely with external vendors, our aim is simple: to provide a seamless, platinum level of support to our colleagues and businesses.

What's the role?

Your colleagues all know you as the problem-solver: the person they go to when they need advice. You work well under pressure and you thrive in a team environment. You're accountable and relied upon for mitigating difficult situations, often leading by example. Discretion is something which comes naturally to you, and you're able to find that perfect balance between professional and personable. You love dealing with people, and you're that person who knows what customer service really means.

You'll be located in Hong Kong and in charge of managing frontline HR processes as they pertain to employees across the APAC region. You will provide consultation on topics that cover a full range of HR-related programs and be the first point of contact for employees reaching out to HR - managing inquiries ranging from benefits administration and tuition reimbursement policies to questions from managers about time off and general HR policies.

You will be required to act with discretion when handling sensitive information and be expected to balance inquiries coming in through our ticketing system, phone lines and providing in person consultation for our more complex, high-touch processes. You will be counted on to provide support to employees navigating the many events related to the employee lifecycle while maintaining an excellent level of customer support and collaborating with your HR colleagues in the centres of excellence. Additionally, you will be responsible for identifying trends in employee inquiries and working with our operations team to document changes and provide suggestions for process improvement. You'll have the opportunity to build a network across the various HR teams and across the GPS team globally.

We'll trust you to:

• Understand and execute on Bloomberg's end-to-end HR business processes
• Process transactions in our HR System (Workday) and maintain data quality
• Address the HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
• Develop in depth knowledge of our benefits policies/plans across different countries
• Draft binding employee documents whilst maintain excellent attention to detail
• Work collaboratively to improve efficiency and consistently execute all HR business processes
• Strengthen existing partnerships and build new ones with stakeholders within HR and from other departments
• Deal with high volume of requests while maintaining excellent quality and timeliness
• Perform ongoing analysis of internal processes and systems
  Recommend and implement procedural and policy amendments whenever relevant

You'll need to have:

• 5-7 years of recent HR Shared Services experience (eg employee data management and/or HR ticket servicing) in a financial services organisation
• Minimum 3 years of working experience as an administrator/key user with a HRIS system (eg Workday, SuccessFactor, etc.)
• Working experience in a customer-oriented / customer-facing role
• Highly professional manner, with the ability to interact with employees of all levels of experience and seniority, across the organization
• Experience working in a dynamic fast-paced environment with the ability to manage and prioritize multiple work streams simultaneously
• Ability to work independently, under pressure with tight and frequent deadlines
• Ability to navigate the "grey" areas by applying judgement and thinking creatively when responding to customer needs
• Ability to handle confidential information professionally and appropriately
• Proven ability to provide first-class customer service
• Willingness to embrace new HR technologies and changing processes
• Exceptional attention to detail
• Bachelor's Degree or equivalent experience
• Excellent communication skills in written and spoken English
  Demonstrated continuous career growth within an organization

We'd love to see:

• Project management experience
  Experience using Workday, Peoplesoft

What's in it for you?

• In-depth training in end-to-end HR policies, procedures and systems, especially Workday
• Opportunity to become a subject matter expert in processes of interest
• Exposure to all business areas, and interaction with senior-level colleagues and candidates
• Training on basic Bloomberg Terminal navigation and functions

Job Responsibilities:

• Oversee the HR & Adm department and ensure it is in line with the company direction.
• Be the key focal point of contact between the management & employee to ensure the message is well-communicated and executed.
• Identify and expand the channels of recruitment to attract the talents in face-pace manner to cope with the company expansion
• Consistently review the compensation & benefits to ensure its competitiveness
• Overseas the C&B functions of the SEA region, including monthly payroll, social fund, taxation and liaising with insurance vendors
• Drive HR projects and initiatives including but not limited to annual salary benchmarking, salary and bonus review, rewards review, performance management etc.
• Ensuring that HR & Admin documentations are in compliant to ISO and legal requirement.
• Prepare reports for management review
• Supervise a regional team to handle daily operations
• Perform other related duties as required.

Job Requirements:

• Degree holder in HRM / Business Admin or related discipline
• Minimum 8 years of relevant experience in HR and Admin function preferred in Manufacturing
• Solid knowledge of HK / PRC/ Thailand labour ordinance
• Multi-tasked, independent, fast-paced, detail-minded with strong problem-solving and influencing skills
• Strong numerical, analytical, and problem-solving skills with a high level of attention to detail.
• Proficient in written and spoken English, knowledge of Mandarin is an advantage
• Excellent excel skills and focus on C&B analysis report and proposal
• Stationed in Thailand Factory
• Less experience candidate will be considered as Assistant HR& Adm Manager

Interested parties, please send your full resume stating your expected salary and date of availability to the Human Resources Department for application.  We offer successful candidates an attractive remuneration packages (Basic salary + Bonus + Medical Scheme) and the opportunity to work in a dynamic and exciting environment.  (Data collected will be used for recruitment purpose only)