What Jobs are available for Collections Manager in Hong Kong?

Job Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Banking and Wealth (RB&W) Credit and Financial Crime Risk Control - Credit Control Services
We are currently seeking a high caliber professional to join our team as
Manager, Collections (Restructure)
.

Principal Responsibilities

• Perform oversight on outsourced collections operations
• Provide prompt responses and recommendations on credit policies to adapt to the fast and changing market
• Lead, plan and co-ordinate a wide range of projects, offshoring migration, process review, system and manpower related issues to ensure smooth delivery of credit collection services
• Support Global Standards and Regional Credit Control Services related projects and initiatives
• Propose and implement quality enhancement and control strengthening initiatives in response to the review findings, customer feedback and business needs
• Handle and manage debt restructuring cases and high risk account review; represent the bank to attend industry meeting and liaise with Outside Trustee on restructure loan related matters
• Handle and manage Third Party engagement (TPEM)

Requirements
Requirements

• University degree in a related discipline OR other relevant qualifications
• Minimum 5 years' managerial experience in credit risk or complaint handling and project management, in relation to retail banking products
• Good understanding of portfolio management technique including analytics
• Strong interpersonal / leadership skills
• Proficiency in both English and Chinese, fluency in Putonghua an advantage
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

LI-HASE

EC MPF Financial Services is a comprehensive agency which specializes in service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services in asset management.

About us

EC MPF Financial Services is a comprehensive agency which specialises in service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services in business management. We focus on financial services in particular.

Qualifications & experience

University Students of bachelor degree or above in all disciplines. Innovative and a good team player Fluent in Cantonese, English and Mandarin Good communication and interpersonal skills. Willing to learn and accept new challenges.

Tasks & responsibilities

Develop and maintain strong connections and relationships with our valued clients and customers.

Deliver exceptional asset management advice and services to meet our clients' needs.

Lead a team in identifying, pursuing, and reporting on business opportunities with both existing and prospective clients.

Passing two official financial-related qualification examination and training are the prerequisites of the position

Internship

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages sixteen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

Under Regal's portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

Job Responsibilities:

• Responsible for Hotel Accounts Receivable section
• Ensure proper billing procedures are carried out and follow up overdue accounts
• Handle credit card dispute and refund
• Assist in preparing financial reports and month end closing
• Other ad hoc duties as assigned

Job Requirements:

• Minimum 2 years of accounting experience from Hotel Industry is a must
• LCCI Level 3/Diploma or above in Accounting, Hospitality or related discipline
• Proficiency in MS Office application such as Excel
• Less experiences will be considered as Assistant Accounting Supervisor
• Immediate available is preferred

We offer attractive remuneration package to the right candidate. Please click "Apply Now" to submit your full resume with present and expected salariesOR submit to the Human Resources Department of the following address:

Regal Hotels International Limited

Address: 20/F, 68 Yee Wo Street, Causeway Bay, Hong Kong

Fax:

Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

A stable bank is hiring a Head of Business Finance Management

About my client:

They are a leading bank in Hong Kong, committed to delivering innovative banking solutions and exceptional customer experiences. With a strong focus on growth, integrity, and excellence, we are seeking a dynamic and strategic leader to join our team as the Head of Performance Management.

Role Overview:

The Head of Performance Management will play a pivotal role in driving the organization's performance strategy, ensuring alignment with business objectives, and fostering a culture of accountability and continuous improvement. Reporting to senior leadership, this role will oversee the development and implementation of performance management frameworks, metrics, and processes to enhance organizational efficiency and employee engagement.

Key Responsibilities:

• Design and implement a comprehensive performance management strategy to support the organization's goals and objectives.
• Develop and monitor key performance indicators (KPIs) and metrics to track organizational and departmental performance.
• Collaborate with senior leaders to align performance management initiatives with business strategies and priorities.
• Oversee the creation and execution of performance appraisal systems, ensuring fairness, transparency, and consistency.
• Drive a high-performance culture by promoting accountability, recognition, and continuous feedback across all levels.
• Analyze performance data to identify trends, gaps, and opportunities for improvement, providing actionable insights to leadership.
• Lead the design and delivery of training programs to enhance managers' capabilities in performance management and coaching.
• Ensure compliance with regulatory requirements and internal policies related to performance management.
• Foster a culture of employee development, engagement, and retention through effective performance management practices.
• Manage and mentor a team of performance management professionals, fostering their growth and development.

Qualifications and Experience:
- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field; Master's degree or relevant certifications (e.g., SHRM, CIPD) preferred.
- Minimum of 10 years of experience in performance management, organizational development, or a related field, with at least 5 years in a leadership role.
- Proven track record of designing and implementing performance management frameworks in a complex, fast-paced environment.
- Strong understanding of the financial services industry and its regulatory landscape is highly desirable.
- Exceptional analytical skills with the ability to interpret data and translate it into actionable strategies.
- Excellent communication and stakeholder management skills, with the ability to influence and collaborate with senior leadership.
- Demonstrated leadership and people management skills, with a focus on fostering teamwork and professional development.
- Proficiency in performance management tools, HRIS systems, and data analytics platforms.
- Fluency in English is required; proficiency in Cantonese and/or Mandarin is an advantage.

What you'll get in return

You will be offered with a monthly package ranging from HKD 100,000 to HKD 120,000 along with a comprehensive employee benefit package. This is a terrific opportunity for any finance professionals to take part in this position with great team and company culture and career progression.

What you need to do now

If you're interested in this role or any other accounting, finance and internal audit opportunities in the banking and financial services industry, please send your CV in Microsoft Word format to

We are looking for a Credit and Accounts Receivable Manager in our Finance Shared Service Centre based at Kowloon Shangri-La, Hong Kong

As a Credit and Accounts Receivable Manager, we rely on you to:

• Oversee the Hotel's credit and accounts receivable functions, supervising team of Accounts Receivable and Credit Collection colleagues on a daily basis
• Manage the credit granting process, including the consistent application of a credit policy
• Conduct periodic credit reviews of existing customers and assess the creditworthiness of potential customers
• Manage relationship with collection agencies, credit reporting agencies and credit insurance providers
• Handle all account queries and disputes efficiently
• Ensure all debtors' accounts are reconciled regularly and maintain the debtor's ledger
• Monitor daily AR ledger and take corrective measures for any discrepancies
• Compile all group billing and focus on minimizing the outstanding accounts receivable balance
• Ensure prompt, accurate, and efficient billing of current and aged accounts
• Ensure compliance with group policies and procedures on Credit Control and Account Receivable
• Provide regular financial reports to Management
• Perform any other duties and special projects as assigned by the Supervisors

We are looking for someone who has:

• Bachelor's Degree in Finance, Accounting, or related disciplines
• Minimum 5 years of experience with similar capacity and role in the Hotel Industry
• Proficiency in MS Office, OPERA System and credit card collection processes
• Strong analytical and financial reporting skills
• Excellent communication and interpersonal skills
• Ability to work effectively with other Departments within the 4 Hotels
• Well-versed in both written and spoken English and Chinese

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: /

WhatsApp:

Email:

Website:

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

Responsibilities:

· Manage accounts receivable in accordance with company policies and procedures

· Provide clerical support to accounting team e.g. data entry and filing

· Liaise with customers and sales teams to resolve payment-related issues

· Perform daily reconciliations and maintain accurate financial records

· Prepare monthly financial reports and analysis

Requirements:

· Form 5 / DSE or above

· Minimum of 2 years' relevant accounting experience

· Strong organizational and analytical skills

· Proficient in English and Cantonese communication

· Skilled in Microsoft Office & MYOB applications

· Ability to handle ad-hoc assignments as required

· Fresh graduates will also be considered

· Immediately available is preferred

Less experience would be considered as Accounts Clerk

工作類型: 全職, 長工

薪酬: $18,000.00至$25,000.00(每月)

Work Location: 親身到場

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role

As a Credit & Accounts Receivable Manager, you will be overseeing the Hotel's credit and accounts receivable functions, supervising team of Accounts Receivable and Credit on a daily basis.

Key Responsibilities

• Manage the credit granting process, including the consistent application of a credit policy.
• Conduct periodic credit reviews of existing customers and assess the creditworthiness of potential customers.
• Manage relationship with collection agencies, credit reporting agencies and credit insurance providers.
• Handle all account queries and disputes efficiently.
• Ensure all debtors' accounts are reconciled regularly and maintain the debtor's ledger.
• Monitor daily AR ledger and take corrective measures for any discrepancies.
• Compile all group billing and focus on minimizing the outstanding accounts receivable balance.
• Ensure prompt, accurate, and efficient billing of current and aged accounts.
• Ensure compliance with group policies and procedures on Credit Control and Account Receivable.
• Provide regular financial reports to Management.

About You

• Bachelor's Degree in Accounting, Finance or other related disciplines.
• At least 5 years of experience in the Housekeeping Department in Hotel with similar capacity.
• Proficient in Microsoft Office applications.
• Strong communication, organizational and problem-solving skills.
• Good command of spoken and written English and Chinese.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Responsibilities:

· Manage accounts receivable in accordance with company policies and procedures

· Provide clerical support to accounting team e.g. data entry and filing

· Liaise with customers and sales teams to resolve payment-related issues

· Perform daily reconciliations and maintain accurate financial records

· Prepare monthly financial reports and analysis

Requirements:

· Form 5 / DSE or above

· Minimum of 2 years' relevant accounting experience

· Strong organizational and analytical skills

· Proficient in English and Cantonese communication

· Skilled in Microsoft Office & MYOB applications

· Ability to handle ad-hoc assignments as required

· Fresh graduates will also be considered

· Immediately available is preferred

Less experience would be considered as Accounts Clerk