16 Collections Manager jobs in Hong Kong

Join to apply for the Credit Control Lead, Fintech, 50k role at Michael Page

20 hours ago Be among the first 25 applicants

Join to apply for the Credit Control Lead, Fintech, 50k role at Michael Page

• Credit Control and Loan Collection Experience is a must

About Our Client

As a Credit Control Lead in the Fintech industry, you will play a crucial role in managing loan collections. This position in Hong Kong offers an excellent opportunity to apply your expertise in accounting and finance to ensure effective credit management.

Job Description

As a Credit Control Manager, your main responsibilities will include:

• Monitoring and managing outstanding accounts to ensure timely payments.
• Conducting credit assessments and approvals for new and existing clients.
• Collaborating with the accounting team to reconcile accounts and resolve discrepancies.
• Preparing detailed financial reports and analysis related to credit performance.
• Implementing policies and procedures to minimize credit risks.
• Communicating with clients to address overdue payments and negotiate payment terms.
• Supporting audits by providing accurate financial documentation and records.
• Staying updated on industry regulations and ensuring compliance with credit policies.

The Successful Applicant

A Successful Credit Control Manager Should Have

• A solid educational background in accounting, finance, or a related field.
• Proficiency in loan collection/credit control
• Strong attention to detail and organizational skills.
• Effective communication and negotiation abilities.
• Familiarity with accounting software and financial reporting tools.
• A proactive approach to problem-solving and risk assessment.

What's On Offer

• Guaranteed 12 months' salary plus discretionary bonuses.
• Opportunities for career growth within the Fintech industry
• Comprehensive training and development support.

Contact: Nicole Hui

Quote job ref: JN-062025-6766789

Join to apply for the Credit Control Lead, Fintech, 50k role at Michael Page

20 hours ago Be among the first 25 applicants

Join to apply for the Credit Control Lead, Fintech, 50k role at Michael Page

• Credit Control and Loan Collection Experience is a must

About Our Client

As a Credit Control Lead in the Fintech industry, you will play a crucial role in managing loan collections. This position in Hong Kong offers an excellent opportunity to apply your expertise in accounting and finance to ensure effective credit management.

Job Description

As a Credit Control Manager, your main responsibilities will include:

• Monitoring and managing outstanding accounts to ensure timely payments.
• Conducting credit assessments and approvals for new and existing clients.
• Collaborating with the accounting team to reconcile accounts and resolve discrepancies.
• Preparing detailed financial reports and analysis related to credit performance.
• Implementing policies and procedures to minimize credit risks.
• Communicating with clients to address overdue payments and negotiate payment terms.
• Supporting audits by providing accurate financial documentation and records.
• Staying updated on industry regulations and ensuring compliance with credit policies.

The Successful Applicant

A Successful Credit Control Manager Should Have

• A solid educational background in accounting, finance, or a related field.
• Proficiency in loan collection/credit control
• Strong attention to detail and organizational skills.
• Effective communication and negotiation abilities.
• Familiarity with accounting software and financial reporting tools.
• A proactive approach to problem-solving and risk assessment.

What's On Offer

• Guaranteed 12 months' salary plus discretionary bonuses.
• Opportunities for career growth within the Fintech industry
• Comprehensive training and development support.

Contact: Nicole Hui

Quote job ref: JN-062025-6766789

Join to apply for the Associate Officer - Officer, Credit Control role at United Asia Finance Ltd.

• Participate in delinquent account recovery operations, including:
• Handling the return of allocated cases
• Dealing with approval for discount settlement
• Liaising with debt collection agencies for recovery actions
• Issuing repayment confirmation letters
• Answering inquiries from customers, business divisions, and debt collection agencies
• Performing audit reviews on debt collection agencies
• Handling customer bankruptcy-related operations
• Administer deceased accounts for filing Caveats to the Probate Registry
• Handle customer bankruptcy-related operations
• Administer deceased accounts for filing Caveats to the Probate Registry

• F.5 HKCEE / F.6 HKDSE
• Over 5 years of experience in a related industry
• Preferably with debt recovery experience in money lending or banking industries
• Good command of both spoken and written English and Chinese
• Good communication and interpersonal skills, ability to work under pressure
• Proficiency in application software such as MS Excel and presentation slide preparation

Remuneration Package

• Competitive Basic Salary
• Double Pay
• Performance Bonus

Paid Leaves

• Annual Leave
• Birthday Leave
• Family-Friendly Leave
• Recreation Leave
• Marriage Leave
• Maternity Leave
• Paternity Leave
• Compassionate Leave

Healthcare Programs

• Life and Accident Insurance Scheme
• Medical Benefits

Staff Learning Subsidies and Development

• Comprehensive on-the-job training
• Learning Sponsorship
• Personal development and growth opportunities

Company Activities and Gatherings

• Diversified interest classes
• Company outings
• Sponsored gatherings
• Marathon running

Interested parties are invited to send your CV, indicating your current salary, expected salary, and availability, to the Human Resources Department via email at

(Personal data collected will be treated in the strictest confidence and will be handled by authorized personnel for recruitment-related purposes only. Applicants who do not hear from us within 3 months may consider their application unsuccessful, and their data will be destroyed within 24 months of receipt.)

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Perform credit management and debt collection actions
• Carry out debt recovery actions on corporate customers via telephone and demand letters
• Execute routine dunning actions for non-payment accounts on consumer segments
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management
• Handle other credit control issues and ad hoc assignments

To succeed in this role:

• Diploma Holder or above in Business Administration, Accounting, Finance or related discipline
• Minimum 2 years' working experience
• Good command of spoken and written English and Chinese
• Proactive, outgoing, enthusiastic and sensitive to market/economic environment
• Analytical and self-motivated in problem-solving
• Proficient in MSOffice applications
• Customer service experience is a plus

Fast learners with less working experience (or fresh graduate) may also be considered. Higher caliber candidate may be considered as Credit Control Officer

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary by clicking "Apply Now" or email to

For more information on other job opportunities of PCCW/HKT Corporate Functions, please visit our website.

• Seniority level Entry level

• Employment type Full-time

• Job function Accounting/Auditing
• Industries Telecommunications

Referrals increase your chances of interviewing at HKT by 2x

Kowloon City District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 8 months ago

Kowloon City District, Hong Kong SAR 1 day ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 22 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Perform credit management and debt collection actions
• Carry out debt recovery actions on corporate customers via telephone and demand letters
• Execute routine dunning actions for non-payment accounts on consumer segments
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management
• Handle other credit control issues and ad hoc assignments

To succeed in this role:

• Diploma Holder or above in Business Administration, Accounting, Finance or related discipline
• Minimum 2 years' working experience
• Good command of spoken and written English and Chinese
• Proactive, outgoing, enthusiastic and sensitive to market/economic environment
• Analytical and self-motivated in problem-solving
• Proficient in MSOffice applications
• Customer service experience is a plus

Fast learners with less working experience (or fresh graduate) may also be considered. Higher caliber candidate may be considered as Credit Control Officer

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary by clicking "Apply Now" or email to

For more information on other job opportunities of PCCW/HKT Corporate Functions, please visit our website.

• Seniority level Entry level

• Employment type Full-time

• Job function Accounting/Auditing
• Industries Telecommunications

Referrals increase your chances of interviewing at HKT by 2x

Kowloon City District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 8 months ago

Kowloon City District, Hong Kong SAR 1 day ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 22 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Manager, Specialized Collections role at Standard Chartered

4 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager, Specialized Collections role at Standard Chartered

Job Summary

This role is responsible for end-to-end legal proceeding including property repossession, property selling as well as liaising with external solicitor and debt settlement offering to customer.

Job Summary

This role is responsible for end-to-end legal proceeding including property repossession, property selling as well as liaising with external solicitor and debt settlement offering to customer.

Responsibilities

• Managing legal cases by reviewed and recommended necessary action to increase the collections / recovery rate,
• Managing end to end mortgage case including legal, repossession, engaging vendor for property cleaning, engaging property agent for property selling, engaging auctioneer for property auction, review and propose the selling price to management.
• Control and monitor the process for the case under legal action with management MIS provided
• Review the legal case inventory to identify those workable cases for increasing the recovery rate,
• To liaise with legal firms for early legal sue for both charged- off and pre-charged-off accounts,
• To perform telephone dunning call to negotiate the settlement plan for legal case,
• Offer assistance to those customers having financial problems through negotiation and settlement to reduce the credit loss,
• Manage legal firm performance to ensure the compliance of Bank requirements especially for Collection Legal Panel,
• Execute collection strategies in order to manage an acceptable level of credit loss and maximize recovery return through in-house collection action.
• Responsible for overseeing the overall collection activities for problem credit management accounts as well as provides a solution to CPBB Collection.
• Responsible for carry out debt collection process to reduce loan loss and maximize debt recovery.
• To ensure effective utilization of resources with objectives of minimizing credit losses, maximizing recovery in Retail banking portfolio.
• Assist manager to ensure good control mechanisms are in place and to ensure satisfactory audit clearance and operational assurance.
• To ensure / improve operations effectiveness and KPIs
• To identify and execute workflow re-engineering processes
• To formulate strategies and action plans.
  
  

• ECF-CRM is an advantage
  
  

• Effective Communications
• Negotiating
• Industry Knowledge
• Risk Management
• Data Privacy
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Entry level

• Employment type Full-time

• Job function Accounting/Auditing and Finance
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Kwun Tong District, Hong Kong SAR 1 month ago

Shenzhen, Guangdong, China CN¥6,000.00-CN¥8,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Manager, Specialized Collections role at Standard Chartered

4 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager, Specialized Collections role at Standard Chartered

Job Summary
This role is responsible for end-to-end legal proceeding including property repossession, property selling as well as liaising with external solicitor and debt settlement offering to customer.

Job Summary
This role is responsible for end-to-end legal proceeding including property repossession, property selling as well as liaising with external solicitor and debt settlement offering to customer.
Responsibilities

• Managing legal cases by reviewed and recommended necessary action to increase the collections / recovery rate,
• Managing end to end mortgage case including legal, repossession, engaging vendor for property cleaning, engaging property agent for property selling, engaging auctioneer for property auction, review and propose the selling price to management.
• Control and monitor the process for the case under legal action with management MIS provided
• Review the legal case inventory to identify those workable cases for increasing the recovery rate,
• To liaise with legal firms for early legal sue for both charged- off and pre-charged-off accounts,
• To perform telephone dunning call to negotiate the settlement plan for legal case,
• Offer assistance to those customers having financial problems through negotiation and settlement to reduce the credit loss,
• Manage legal firm performance to ensure the compliance of Bank requirements especially for Collection Legal Panel,
• Execute collection strategies in order to manage an acceptable level of credit loss and maximize recovery return through in-house collection action.
• Responsible for overseeing the overall collection activities for problem credit management accounts as well as provides a solution to CPBB Collection.
• Responsible for carry out debt collection process to reduce loan loss and maximize debt recovery.
• To ensure effective utilization of resources with objectives of minimizing credit losses, maximizing recovery in Retail banking portfolio.
• Assist manager to ensure good control mechanisms are in place and to ensure satisfactory audit clearance and operational assurance.
• To ensure / improve operations effectiveness and KPIs
• To identify and execute workflow re-engineering processes
• To formulate strategies and action plans.
  

• ECF-CRM is an advantage
  

• Effective Communications
• Negotiating
• Industry Knowledge
• Risk Management
• Data Privacy
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Entry level

• Employment type Full-time

• Job function Accounting/Auditing and Finance
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Kwun Tong District, Hong Kong SAR 1 month ago

Shenzhen, Guangdong, China CN¥6,000.00-CN¥8,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

• Timely application of all cash received, prompt research of all unidentified cash
• Ensure timely and accurate processing of invoices
• Interact with vendors and various departments for information, training, and problem resolution
• Draw, verify, and post payment checks
• Receive and review purchase orders, check requests, and/or other related documentation for completeness and compliance with financial policies, procedures, and contractual requirements
• Daily monitoring of reports related to AR and AP and handling of open items
• Exercise sound judgment regarding situations that may need supervisor/management involvement

• Superior written and spoken communication skills
• Great attention to detail, a strong work ethic, a proactive approach to problem solving, a sense of urgency, and interpersonal skills that encourage teamwork, trust and openness among the employees with whom the position interfaces

• Minimum Bachelor’s degree or its equivalent in Finance or Accounting
• Minimum of 1-2 years of work experience in an accounting department in a computer oriented environment
• Strong computer skills, Great Plains experience preferred, and the desire to learn more

• Willing to learn new things, be open to challenges and thrive on success

Associate

Full-time

Accounting/Auditing, General Business, and Other

Translation and Localization

Get AI-powered advice on this job and more exclusive features.

• Timely application of all cash received, prompt research of all unidentified cash
• Ensure timely and accurate processing of invoices
• Interact with vendors and various departments for information, training, and problem resolution
• Draw, verify, and post payment checks
• Receive and review purchase orders, check requests, and/or other related documentation for completeness and compliance with financial policies, procedures, and contractual requirements
• Daily monitoring of reports related to AR and AP and handling of open items
• Exercise sound judgment regarding situations that may need supervisor/management involvement

• Superior written and spoken communication skills
• Great attention to detail, a strong work ethic, a proactive approach to problem solving, a sense of urgency, and interpersonal skills that encourage teamwork, trust and openness among the employees with whom the position interfaces

• Minimum Bachelor’s degree or its equivalent in Finance or Accounting
• Minimum of 1-2 years of work experience in an accounting department in a computer oriented environment
• Strong computer skills, Great Plains experience preferred, and the desire to learn more

• Willing to learn new things, be open to challenges and thrive on success

Associate

Full-time

Accounting/Auditing, General Business, and Other

Translation and Localization