What Jobs are available for Community Management in Hong Kong?

Responsibilities

· Develop and execute community engagement initiatives, project partnership and related strategies that drive growth aligned with company vision

· Build the service proposition through targeted storytelling and community engagement to create a positive association with the company's image

· Collaborate with internal departments and drive channel optimisation to combine and maximize sales and marketing synergy in on/offline and partnership channels for awareness and growth conversion

· Build and maintain strong relationships with internal teams, external partners, and diverse community stakeholders.

· Plan, coordinate, and execute both online and offline events, workshops, and forums to foster connections and gather insights. Manage on/offline presence.

· Develop and manage engaging content, reports, and presentations for various audiences, ensuring consistent messaging.

· Monitor community feedback, conduct analysis, and provide insights to relevant teams to improve products, services, and business initiatives.

· Act as a bridge between the business and the community, facilitating communication and ensuring alignment on goals and activities.

· Track key metrics and analyze community engagement to guide strategy improvements and demonstrate ROI

Requirement

· Bachelor's degree in a relevant field such as Communications, Marketing, Public Relations, or Business Administration

· years of experience in community management, stakeholder engagement, or a related area, with prior managerial experience often required.

· Exceptional written, verbal, and public speaking skills are essential for engaging diverse audiences.

· The ability to think strategically and develop and execute innovative strategies to achieve measurable outcomes

· Good interpersonal skills to build rapport and trust are necessary for cultivating strong relationships.

· Strong analytical and problem-solving skills and project management skills

· Familiarity with social media platforms, analytics tools, CRM systems, and content management

Company Description
Publicis Groupe:
Marketing in today's world is fast evolving. Publicis Groupe leads the change by offering a one-stop solution, allowing our clients' access to the expertise that sits within our 13-agency network on a daily basis. This is an exciting time to join our agency where you can learn from the best from a broad range of disciplines: advertising, digital, CRM, shopper marketing, PR/events, and social, etc. to empower you to have an intelligent conversation with our clients. At the same time, you are given the opportunity to shine by offering something unique to the team.

• "Power of One" - Part of the 13-agency network under the fully integrated Publicis Groupe, bringing together the best talents from the group
• Excellent office environment - spacious, stylish office with an outdoor terrace for some fresh air
• Winner of Campaign Asia 2023 Agency of the Year Awards - Best Culture, Greater China

Overview
We're looking for a Community Manager to join our social media team. This role is to support the social media marketing and community management, driving audience engagement, assisting content planning and insight reports to strengthen brand presence across different social media platforms.

Responsibilities

• Community management (LinkedIn / X / Facebook / Tiktok / Instagram / YouTube)
• Act as the primary voice of our clients and foster a positive and informed community across all the mentioned channels;
• Implement community management strategies to moderate discussions, answer questions and gather valuable feedbacks;
• Actively monitor voices related to the client on the mentioned social media platforms, identify and map relevant online communities, influencers and gather quality leads;
• Content & narrative development
• Work closely with the planning team and creative team to develop quality content based on social media trends and community feedback;
• Manage the content calendar for some social media channels to ensure a consistent flow of messaging that aligns with client's tone of voice.
• Analytics & reporting
• Track, analyze and report key communities and social metrics
• Use data driven insights to continuous optimize the brand's social media presence and campaign performance
• Generate reports on community insights that inspire social media content and advice to activate the community

Qualifications

• 2-5 years of experience in social media, digital marketing, or related roles
• Good understanding of major platforms: LinkedIn, X (Twitter), Facebook, TikTok, Instagram, YouTube and always stay up to the latest trends
• Familiar with social listening tools like Meltwater, Sprout Social, Emplifi, or similar tools; skilled in leveraging these tools for community management, data analytics and campaign reporting.
• Proficient in Microsoft office suite (proven proficiency of Excel will be a big plus)
• Proficient in English & Chinese, both oral and written
• Strong project management and team management skills
• Highly detail-minded and organized, agile and with a problem-solving mindset
• Able to deal with tight timeline

Job Specifications:

1. Plan, copy write and review for social media content. Drive social media engagement.

2. Knowledge in China social media platforms is an advantage, such as rednote.

3. Website content & inventory catalog updates.

4. Customer Relations Management and handle customer enquiries.

5. Events & Promotions liaison & follow up

6. Prepare monthly report.

7. Support the team on ad-hoc events and projects.

8. Other ad hoc job of marketing officer/assistant.

Requirements:

1. Degree holder in Marketing/ Communications/ e-Commence / e-Marketing or a related discipline.

2. 3 years relevant experience in the field of social media editing or digital advertising.

3. Out-going, self-motivated, creative and able to work under pressure.

4. Strong analytical and problem-solving skills.

5. Good command of MS PowerPoint & MS Excel, experience of google analytics is an advantage.

6. Candidates with less experience will be considered as Executive.

Responsibilities:

• Develop the social media strategy, with a focus on growing our presence and engagement on Telegram and X (Twitter)
• Manage the daily calendar, schedule posts, and engage in real-time with trending topics
• Analyze the performance of content strategies through detailed reports, aiming to optimize organic reach, enhance engagement, and meet key performance indicators
• Perform ad-hoc duties as assigned

Requirements:

• Bachelor's degree in Marketing / Business Management or related fields
• Familiar with platforms like X (Telegram), Tiktok and Discord
• Detail-oriented, responsible, and a good communicator
• Excellent written communication and trend awareness in English and Chinese

Responsibilities:

• Develop the social media strategy, with a focus on growing our presence and engagement on Telegram and X (Twitter)
• Manage the daily calendar, schedule posts, and engage in real-time with trending topics
• Analyze the performance of content strategies through detailed reports, aiming to optimize organic reach, enhance engagement, and meet key performance indicators
• Perform ad-hoc duties as assigned

Requirement:

• Bachelor's degree in Marketing / Business Management or related fields
• Familiar with platforms like Tiktok, Discord
• Detail-oriented, responsible, and a good communicator
• Excellent written communication and trend awareness in English and Chinese

Responsibilities:

* Develop innovative ideas and visuals tailored for various platforms, including social media and digital campaigns.

* Collaborate closely with the design team on a wide range of creative projects, such as: Graphic design (brochures, Menu, EDMs,), Social media content (static & motion graphics), Video production ( short-form videos)

* Master design tools, including Photoshop, Illustrator, and AI-powered design tools.

* Efficiently manage multiple projects, ensuring timely delivery in a fast-paced environment.

* Energetic, proactive, creative, and independent;

Requirements:

* Education: Certificate/Diploma/Degree in Creative Media, Multimedia Design, Motion Graphics, or Animation.

* Experience: At least 1 year of relevant experience in graphic design (fresh graduates with strong portfolios will also be considered).

* Proficient in Adobe Photoshop, Illustrator

After Effects/motion graphics skills are a plus.

* Passionate about social media trends and digital content creation.

* Ability to work independently while collaborating effectively within a team.

* Self-motivated, proactive, and highly organized with strong time management skills.

* A portfolio (PDF/doc/link) must be included in the application.

Please send CV to -

工作類型: 全職

薪酬: $15,000.00至$17,000.00(每月)

福利:

• 彈性上班時間

工作經驗:

• 設計: 1 年 (優先考慮)
• Illustrator: 1 年 (優先考慮)
• PhotoShop: 1 年 (優先考慮)

Responsibility:

• Develop the social media strategy, with a focus on growing our presence and engagement on Telegram and X (Twitter)
• Manage the daily calendar, schedule posts, and engage in real-time with trending topics
• Analyze the performance of content strategies through detailed reports, aiming to optimize organic reach, enhance engagement, and meet key performance indicators
• Perform ad-hoc duties as assigned

Requirement:

• Bachelor's degree in Marketing / Business Management or related fields
• Familiar with platforms like Tiktok, Discord
• Detail-oriented, responsible, and a good communicator
• Excellent written communication and trend awareness in English and Chinese

Come and join a Winning Team

Be Remarkable. Be Yourself

Why Should You Join Us?

At AS Watson, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with over 16,900 stores across 30 markets in Asia and Europe, the ASW family welcomes you…

You can enjoy:

• Conveniently located in Whampoa, less than 5 min. walk from MTR
• Cozy office with contemporary design
• Comprehensive Medical and Life insurance coverage, including your spouse and children

Role Purpose:

You will play a crucial role in enhancing Watsons International's social media performance. The ideal candidate should embody the key qualities such as staying up with social media trends, demonstrating strong numerical skills, exhibiting attention to detail, embracing a customer-centric mindset, and displaying high levels of motivation as a team player.

A typical day in this Role: 

• Gathering relevant data from various social media platforms, such as engagement metrics, follower growth, reach, impressions, and other relevant statistics.
• Staying updated with the latest social media trends, algorithm changes, and industry best practices. Monitoring industry benchmarks to identify opportunities for improvement and innovation.
• Drawing insights from social listening and patrolling, to improve social performance and followers base.
• Provide social media strategic consultation to worldwide Business Units, not limited to Facebook, Instagram and TikTok.

This job is a good fit for You if:

• You are a CONNECTOR. You forge deep relationships beyond networking or teamwork.

Success will depend on:

• Working experience in FMCG/retail industry/ beauty magazine/ agency is an advantage.
• Keen understanding of social media trends, encompassing market trends and emerging features of various social media platforms.
• Outstanding ability to draw insights from observations and social listening tools.
• Generating comprehensive reports and dashboards based on the social findings.
• Experience in data management of Google Analytics, Fanpage Karma, MeltWater would be an advantage.
• Good command of both written and oral presentations in English and Cantonese.
• Relatable personality to collaborate with multinational marketing and social team colleagues.

What is holding you back?

Don't miss out on this great chance to shape Your life

Apply now

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group.

Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

Job Description: Social Media & PR Manager (Hong Kong)

Location: Hong Kong

Position: Full-time

About Flowcite

Flowcite is an all-in-one research and publishing platform that empowers academics, students, and professionals to streamline their entire research workflow. From AI-powered writing assistance to citation management, collaboration, and compliance tools, Flowcite is reshaping how knowledge is created and shared globally.

As we expand our international footprint, we are looking for a Social Media & PR Manager based in Hong Kong to lead our external communications, strengthen our media presence, and grow our global community of researchers and partners.

Role Overview

The Social Media & PR Manager will be the strategic voice of Flowcite across platforms, ensuring that our mission to make research more efficient, credible, and impactful resonates worldwide. You will manage social media campaigns, build relationships with media and industry stakeholders, and oversee all PR initiatives that drive awareness and trust in Flowcite as a leading research technology company.

This is a unique opportunity for a communication professional with a passion for education, technology, and innovation to shape the global narrative of an ambitious SaaS brand.

Key Responsibilities

Social Media & Community Engagement

• Develop and execute a multi-channel social media strategy (LinkedIn, X/Twitter, Instagram, YouTube, academic forums, etc.) tailored to global research and academic audiences.
• Produce engaging content (posts, visuals, videos, campaigns) that communicates Flowcite's features, partnerships, and success stories.
• Monitor analytics and deliver performance insights to optimize campaigns and engagement.
• Grow and nurture Flowcite's online community of researchers, institutions, and industry partners.

Public Relations & Media Strategy

• Build strong relationships with journalists, media outlets, and academic publications across Hong Kong, Asia-Pacific, and globally.
• Draft and distribute press releases, media kits, thought-leadership articles, and product announcements.
• Secure media coverage, speaking engagements, and event opportunities for Flowcite leadership.
• Maintain consistency of brand messaging across all PR and corporate communication touchpoints.

Brand Communication & Campaigns

• Plan and deliver integrated PR and social media campaigns to support product launches, partnerships, and key events.
• Collaborate with leadership, marketing, and product teams to align communication strategies with Flowcite's growth objectives.
• Keep ahead of trends in academic publishing, EdTech, and SaaS communication to position Flowcite as an industry thought leader.

Qualifications & Experience

• Bachelor's degree in Communications, Marketing, Journalism, or related field.
• 4–7 years of experience in social media management, PR, or corporate communications, preferably in SaaS, EdTech, or publishing industries.
• Strong writing and editing skills with the ability to translate complex technology into clear, engaging stories.
• Proven track record of securing media coverage and growing brand presence across channels.
• Solid knowledge of digital analytics, content creation tools, and PR distribution platforms.
• Existing media and influencer connections in Hong Kong and Asia-Pacific are a plus.
• Fluent in English (Mandarin/Cantonese a strong advantage)

What We Offer

• Competitive salary with growth opportunities.
• A central role in shaping the communication strategy of a fast-growing global SaaS brand.
• Work in an international team with exposure to global academic and publishing ecosystems.
• A creative, entrepreneurial environment where your voice and ideas make a real impact.

How to Apply

Please send your CV, portfolio of past social media/PR work, and a short motivation letter on why you want to join Flowcite.

Job Type: Full-time

Pay: $15, $25,284.24 per month

Work Location: Hybrid remote in Admiralty, Hong Kong Island