54 Community Manager jobs in Hong Kong

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Direct message the job poster from MCG Talent

We are seeking a dynamic and results-oriented Social Media Manager with experience working with FMCG clients.

The ideal candidate will possess a deep understanding of the government sector, strong social media marketing skills, and the ability to develop and execute effective social media campaigns. You will be responsible for managing social media channels, engaging with audiences, and driving online visibility for our government clients.

Key Responsibilities:

• Develop and implement social media strategies aligned with client objectives.
• Create engaging and informative content for various social media platforms.
• Manage and grow client social media communities.
• Monitor social media trends and competitor activity.
• Measure and report on social media performance.
• Respond to social media inquiries and comments in a timely and professional manner.
• Collaborate with internal teams and clients to ensure consistent messaging and brand alignment.

The Ideal Candidate:

• Proven experience in social media strategy and management, with a focus on government clients.
• Strong understanding of government communications and regulations.
• Excellent communication and interpersonal skills.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Marketing Services

Referrals increase your chances of interviewing at MCG Talent by 2x

Get notified about new Social Media Manager jobs in Hong Kong, Hong Kong SAR .

Eastern District, Hong Kong SAR 3 days ago

Wan Chai District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 3 weeks ago

Wan Chai District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from MCG Talent

We are seeking a dynamic and results-oriented Social Media Manager with experience working with FMCG clients.

The ideal candidate will possess a deep understanding of the government sector, strong social media marketing skills, and the ability to develop and execute effective social media campaigns. You will be responsible for managing social media channels, engaging with audiences, and driving online visibility for our government clients.

Key Responsibilities:

• Develop and implement social media strategies aligned with client objectives.
• Create engaging and informative content for various social media platforms.
• Manage and grow client social media communities.
• Monitor social media trends and competitor activity.
• Measure and report on social media performance.
• Respond to social media inquiries and comments in a timely and professional manner.
• Collaborate with internal teams and clients to ensure consistent messaging and brand alignment.

The Ideal Candidate:

• Proven experience in social media strategy and management, with a focus on government clients.
• Strong understanding of government communications and regulations.
• Excellent communication and interpersonal skills.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Marketing Services

Referrals increase your chances of interviewing at MCG Talent by 2x

Get notified about new Social Media Manager jobs in Hong Kong, Hong Kong SAR .

Eastern District, Hong Kong SAR 3 days ago

Wan Chai District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 3 weeks ago

Wan Chai District, Hong Kong SAR 2 weeks ago

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Join to apply for the Social Media Manager role at BTSE

2 days ago Be among the first 25 applicants

Join to apply for the Social Media Manager role at BTSE

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About BTSE

About BTSE
BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.
About The Opportunity
As a Social Media Manager, you will be a key player in defining and expanding our brand's digital footprint across all social media platforms. Collaborating closely with our dynamic marketing team, you will spearhead the development and implementation of innovative social media strategies and campaigns that engage our audience, enhance brand visibility, and drive our message home.
Responsibilities

• Develop and execute innovative social media strategies to enhance brand awareness and engagement for different social media channels.
• Create, curate, and manage published content (images, video, written) to ensure brand consistency in voice, style, and tone.
• Oversee and streamline data tracking systems to ensure accurate and actionable insights.
• Manage the collection, analysis, and reporting of key performance metrics to drive strategic decisions.
• Apply creativity to design and implement innovative growth hacking strategies tailored to enhance user acquisition and retention.
• Design and execute user acquisition strategies aimed at expanding the user base and driving growth.
• Monitor and optimize campaigns to ensure high effectiveness and ROI, leveraging data to refine approaches.
• Collaborate with other departments (e.g., token listings, customer service) to manage reputation, identify key players, and coordinate actions.
• Ad hoc responsibilities to meet the team's social media and marketing goals.
  

• Proven experience as a team lead is required.
• Experience in social media management, marketing, or a related field, preferably in a technology or financial services industry.
• Demonstrated proficiency in content creation, with an excellent grasp of the English language.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
• Strong organizational skills to manage multiple projects at once in a fast-paced, deadline-driven environment.
• Knowledge of online marketing channels, blockchain, and cryptocurrency is advantageous.
• Proficiency in Mandarin is a plus.
• *Please attach your English resume when applying for this position.
• Please attach your English resume when applying for this position.
  

• Competitive total compensation package
• Various team building programs and company events
• And many more! Apply and let us tell you more!
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Sales

Referrals increase your chances of interviewing at BTSE by 2x

Sha Tin District, Hong Kong SAR 5 days ago

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Join to apply for the Community Manager / Community Lead role at Cronos | Cronos Labs

5 days ago Be among the first 25 applicants

Join to apply for the Community Manager / Community Lead role at Cronos | Cronos Labs

Cronos (cronos.org) is a leading blockchain ecosystem that has partnered with Crypto.com and more than 500 application developers and contributors representing an addressable user base of more than a hundred million people around the world. Cronos' mission is to make it easy and safe for the next billion crypto users to adopt self-custody in Web3, with a focus on Decentralized Finance and Gaming.

The Cronos universe encompasses 3 chains: Cronos EVM, the leading Ethereum-compatible blockchain built on the Cosmos SDK; Cronos POS, a leading Cosmos chain for payments and NFTs; and Cronos zkEVM, a new high-performance layer 2 network secured by Ethereum.

Cronos ranks among the top 15 blockchain ecosystems, encompassing more than 6 billion dollars of user assets. Since inception, it has securely settled more than 150 million transactions. On Cronos, users pay transaction fees in $CRO, a blue-chip cryptocurrency.

Cronos Labs is a Web3 start-up accelerator focused on DeFi, GameFi, and the development of the Cronos ecosystem. Cronos Labs accelerates or incubates selected applications in order to make Cronos as useful as possible to its users.

About the Role

We are looking for a Community Manager/Lead to drive the Cronos Ambassador Program, a strategic initiative to decentralize ecosystem growth through a global network of community leaders, creators, educators and builder advocates.

As the Ambassador Program Lead, you will own the development, execution and growth of a tiered ambassador system, structured across multiple contribution tracks such as content, onboarding, community and campaign strategy. You will work closely with cross-functional teams within Cronos to shape the program’s operations, scale regional chapters and empower ambassadors with the tools and incentives they need to thrive.

This is a high-impact role for someone passionate about Web3 community building and ecosystem growth.

Responsibilities:

• Design and manage community programs that drive user education, engagement, and ecosystem alignment — including (but not limited to) ambassador initiatives, online events, quests and mentorship tracks
• Grow and support regional communities by working with local leads, translators, and KOLs to build trusted, localized experiences
• Champion community feedback loops by surfacing insights and sentiment from users, and translating those into actionable product or marketing recommendations
• Activate and nurture power users by identifying and empowering community leaders, creators and advocates to take on more visible roles
• Collaborate cross-functionally with the ecosystem, developer relations, and marketing teams to align on goals and co-create community-facing campaigns
• Ensure healthy and inclusive community spaces , with clear moderation practices, safety protocols and contributor recognition systems
• Track and analyze key community metrics , generate reports, and iterate on community strategies based on impact and feedback

Requirements:

• Bachelor's degree in marketing, business or a related field.
• 3+ years of experience in community management or similar roles within Web3
• Hands-on experience in using moderator tools across Discord, Telegram and ideally, Zealy or other similar questing platforms
• Proven ability to design and execute contributor programs or ambassador tracks at scale
• Exceptional written and verbal communication skills, including moderation tone and escalation protocols
• Strong project management and cross-functional coordination abilities
• Deep understanding of crypto culture

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Technology, Information and Media

Referrals increase your chances of interviewing at Cronos | Cronos Labs by 2x

Get notified about new Community Manager jobs in Hong Kong SAR .

Hong Kong, Hong Kong SAR HK$0,000.00-HK 39,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Community Manager / Community Lead role at Cronos | Cronos Labs

5 days ago Be among the first 25 applicants

Join to apply for the Community Manager / Community Lead role at Cronos | Cronos Labs

Cronos (cronos.org) is a leading blockchain ecosystem that has partnered with Crypto.com and more than 500 application developers and contributors representing an addressable user base of more than a hundred million people around the world. Cronos' mission is to make it easy and safe for the next billion crypto users to adopt self-custody in Web3, with a focus on Decentralized Finance and Gaming.

The Cronos universe encompasses 3 chains: Cronos EVM, the leading Ethereum-compatible blockchain built on the Cosmos SDK; Cronos POS, a leading Cosmos chain for payments and NFTs; and Cronos zkEVM, a new high-performance layer 2 network secured by Ethereum.

Cronos ranks among the top 15 blockchain ecosystems, encompassing more than 6 billion dollars of user assets. Since inception, it has securely settled more than 150 million transactions. On Cronos, users pay transaction fees in $CRO, a blue-chip cryptocurrency.

Cronos Labs is a Web3 start-up accelerator focused on DeFi, GameFi, and the development of the Cronos ecosystem. Cronos Labs accelerates or incubates selected applications in order to make Cronos as useful as possible to its users.

About the Role

We are looking for a Community Manager/Lead to drive the Cronos Ambassador Program, a strategic initiative to decentralize ecosystem growth through a global network of community leaders, creators, educators and builder advocates.

As the Ambassador Program Lead, you will own the development, execution and growth of a tiered ambassador system, structured across multiple contribution tracks such as content, onboarding, community and campaign strategy. You will work closely with cross-functional teams within Cronos to shape the program’s operations, scale regional chapters and empower ambassadors with the tools and incentives they need to thrive.

This is a high-impact role for someone passionate about Web3 community building and ecosystem growth.

Responsibilities:

• Design and manage community programs that drive user education, engagement, and ecosystem alignment — including (but not limited to) ambassador initiatives, online events, quests and mentorship tracks
• Grow and support regional communities by working with local leads, translators, and KOLs to build trusted, localized experiences
• Champion community feedback loops by surfacing insights and sentiment from users, and translating those into actionable product or marketing recommendations
• Activate and nurture power users by identifying and empowering community leaders, creators and advocates to take on more visible roles
• Collaborate cross-functionally with the ecosystem, developer relations, and marketing teams to align on goals and co-create community-facing campaigns
• Ensure healthy and inclusive community spaces , with clear moderation practices, safety protocols and contributor recognition systems
• Track and analyze key community metrics , generate reports, and iterate on community strategies based on impact and feedback

Requirements:

• Bachelor's degree in marketing, business or a related field.
• 3+ years of experience in community management or similar roles within Web3
• Hands-on experience in using moderator tools across Discord, Telegram and ideally, Zealy or other similar questing platforms
• Proven ability to design and execute contributor programs or ambassador tracks at scale
• Exceptional written and verbal communication skills, including moderation tone and escalation protocols
• Strong project management and cross-functional coordination abilities
• Deep understanding of crypto culture

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Technology, Information and Media

Referrals increase your chances of interviewing at Cronos | Cronos Labs by 2x

Get notified about new Community Manager jobs in Hong Kong SAR .

Hong Kong, Hong Kong SAR HK$0,000.00-HK 39,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Bilingual Community Manager role at DataAnnotation

Continue with Google Continue with Google

Join to apply for the Bilingual Community Manager role at DataAnnotation

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Chinese and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly, starting at $25+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities (both in Chinese and English):

• Come up with diverse conversations over a range of topics
• Write high-quality answers when given specific prompts
• Compare the performance of different AI models
• Research and fact-check AI responses

Qualifications:

• A bachelor's degree (completed or in progress)
• Excellent writing and grammar skills
• Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

• Seniority level Entry level

• Employment type Contract

• Job function Writing/Editing, Research, and Training
• Industries Software Development and Computer and Network Security

Referrals increase your chances of interviewing at DataAnnotation by 2x

Get notified about new Community Manager jobs in Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Bilingual Community Manager role at DataAnnotation

Continue with Google Continue with Google

Join to apply for the Bilingual Community Manager role at DataAnnotation

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Chinese and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly, starting at $25+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities (both in Chinese and English):

• Come up with diverse conversations over a range of topics
• Write high-quality answers when given specific prompts
• Compare the performance of different AI models
• Research and fact-check AI responses

Qualifications:

• A bachelor's degree (completed or in progress)
• Excellent writing and grammar skills
• Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

• Seniority level Entry level

• Employment type Contract

• Job function Writing/Editing, Research, and Training
• Industries Software Development and Computer and Network Security

Referrals increase your chances of interviewing at DataAnnotation by 2x

Get notified about new Community Manager jobs in Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.

foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Responsibilities

Job Description

• Lead a group of in-house agents on social media responses to customer inquiries, resolving complaints, and engaging in meaningful conversations to build positive relationships via foodpanda owned social media platforms.
• Ensure that all social media interactions are aligned with the brand's voice and marketplace experience team guidelines.
• Monitor social media channels for customer feedback, ensuring that customer issues or queries are addressed in a timely and proper manner.
• Collaborate closely with other members of the service operations team to provide feedback on process gaps and contact center service.
• Collaborate with the Public Relations, Marketing and other internal teams to ensure that sensitive or negative interactions are handled appropriately.
• Maintain a thorough understanding of internal processes to assess the validity of issues arising from social media claims.
• Track and analyze customer feedback, comments, and sentiment on social platforms to generate actionable insights for improvements to products, services, and experiences.
• Manage and invigorate online communities, encouraging customer engagement and fostering a positive environment.
  
  

• Bachelor’s degree with more than 5 years of experience in stakeholder engagement, customer service, marketing, social media, communications or a relevant field.
• Ability to manage stressful and high-pressure situations and provide viable solutions.
• Ability to adhere to company standards and tones and engage customers.
• Ability to use sound judgment to assess the severity of individual incidents.
• Strong understanding of the local social landscape and customer service nuances.
  
  

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Islands District, Hong Kong SAR 2 months ago

Islands District, Hong Kong SAR 8 months ago

Islands District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Responsibilities
Job Description

• Lead a group of in-house agents on social media responses to customer inquiries, resolving complaints, and engaging in meaningful conversations to build positive relationships via foodpanda owned social media platforms.
• Ensure that all social media interactions are aligned with the brand's voice and marketplace experience team guidelines.
• Monitor social media channels for customer feedback, ensuring that customer issues or queries are addressed in a timely and proper manner.
• Collaborate closely with other members of the service operations team to provide feedback on process gaps and contact center service.
• Collaborate with the Public Relations, Marketing and other internal teams to ensure that sensitive or negative interactions are handled appropriately.
• Maintain a thorough understanding of internal processes to assess the validity of issues arising from social media claims.
• Track and analyze customer feedback, comments, and sentiment on social platforms to generate actionable insights for improvements to products, services, and experiences.
• Manage and invigorate online communities, encouraging customer engagement and fostering a positive environment.
  

• Bachelor’s degree with more than 5 years of experience in stakeholder engagement, customer service, marketing, social media, communications or a relevant field.
• Ability to manage stressful and high-pressure situations and provide viable solutions.
• Ability to adhere to company standards and tones and engage customers.
• Ability to use sound judgment to assess the severity of individual incidents.
• Strong understanding of the local social landscape and customer service nuances.
  

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Islands District, Hong Kong SAR 2 months ago

Islands District, Hong Kong SAR 8 months ago

Islands District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.