623 Company Operations jobs in Hong Kong

Join to apply for the Section Head, Operations (Retail Business Management) role at Bank of Communications Co.,Ltd.

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Proactive, Dedicated and Innovative

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

Proactive, Dedicated and Innovative

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.

Responsibilities

• Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectives
• Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
• Monitor and ensure the compliances of operational procedures by the retail frontline units
• Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
• Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
  
  

• Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
• Strong leadership skills and able to lead and manage a team of retail banking operations management managers.
• Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
• Core level of qualification under the HKMA Enhanced Competency Framework (ECF) on Operational Risk Management.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Finance
• Industries Banking

Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x

Get notified about new Head of Operations jobs in Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 1 day ago

Kowloon City District, Hong Kong SAR 1 week ago

Kwun Tong District, Hong Kong SAR 3 months ago

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Join to apply for the Section Head, Operations (Retail Business Management) role at Bank of Communications Co.,Ltd.

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5 months ago Be among the first 25 applicants

Join to apply for the Section Head, Operations (Retail Business Management) role at Bank of Communications Co.,Ltd.

Get AI-powered advice on this job and more exclusive features.

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Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
Responsibilities

• Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectives
• Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
• Monitor and ensure the compliances of operational procedures by the retail frontline units
• Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
• Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
  

• Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
• Strong leadership skills and able to lead and manage a team of retail banking operations management managers.
• Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
• Core level of qualification under the HKMA Enhanced Competency Framework (ECF) on Operational Risk Management.
  

• Seniority level Director

• Employment type Full-time

• Job function Finance
• Industries Banking

Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x

Get notified about new Head of Operations jobs in Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 1 day ago

Kowloon City District, Hong Kong SAR 1 week ago

Kwun Tong District, Hong Kong SAR 3 months ago

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Responsibilities:

• Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectives
• Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
• Monitor and ensure the compliances of operational procedures by the retail frontline units
• Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
• Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives
  

Requirements:

• Degree holder in Computer Science, Business Administration, Information Systems or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
• Strong leadership skills and able to lead and manage a team of professional business analysts and retail banking operations managers.
• Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.

Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank

2 days ago Be among the first 25 applicants

Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking a high caliber professional to join our department as Head of Business Risk Management (Operations)

Principal Responsibilities

• Perform sales conduct risk analysis including risk parameter assessment, and manage sales conduct risk events including case identification/ investigation/ review on wealth sales business.
• Support achieving effective compliance on wealth sales procedure, and manage controls via data analysis and feedback mechanism on regular and/or ad-hoc basis.
• Formulate, evaluate and make recommendations for improvement on the monitoring adequacy on wealth sales compliance fulfilment / overall internal control review.
• Based on risk parameters monitoring and case review results, review sales process and implement robust control programs.
• Make recommendation on remedial action for non-compliance to uplift sales quality standards including but not limited to wealth sales compliance reinforcement briefing.
• Coordinate development/ implementation of sales conduct risk mitigation plans and support roll-out of strategic level governance.
• Responsible for overseeing and ensuring operational risks are managed in accordance with latest regulatory requirement, change of business model, Group FIM and relevant guidelines and standards to wealth sales business (overall internal control), and update relevant controls where necessary.
• Compile regular and/or ad-hoc management report related to wealth sales (overall internal control) for management oversight.
• Provide timely response to internal/ external audits and regulators, and ensure the actions resulting from relevant enquiries/reviews are appropriately implemented.
• Conduct sales conduct risk controls self-assessments continuously taking into account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology (including bottom up process to identify and evaluate risks and associated controls).
• Promote positive risk culture and risk awareness across branch network.
  
  
  

• University degree is preferable.
• Minimum 8 years’ experience in the Financial Services Industry. Previous experience in compliance, audit, risk management, or any other oversight, monitoring function is a plus.
• Knowledge in Investment and Insurance sales process; and understanding in relevant operational, conduct risk and internal control principles are advantages.
• Customer centric mindset and ability to manage complex interactions effectively.
• Ability to bring divergent ideas to create new and valuable solutions.
• Good problem solving, interpersonal and communication skills.
• Strong self-motivation and ability to work independently.
• Ability to communicate effectively with proficiency in both English and Chinese.
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
  
  
  

• Seniority level Executive

• Employment type Full-time

• Job function Consulting, Information Technology, and Sales
• Industries Banking

Referrals increase your chances of interviewing at Hang Seng Bank by 2x

Wan Chai District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 1 week ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank

2 days ago Be among the first 25 applicants

Join to apply for the Head of Business Risk Management (Operations) (HK) role at Hang Seng Bank

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
We are currently seeking a high caliber professional to join our department as Head of Business Risk Management (Operations)
Principal Responsibilities

• Perform sales conduct risk analysis including risk parameter assessment, and manage sales conduct risk events including case identification/ investigation/ review on wealth sales business.
• Support achieving effective compliance on wealth sales procedure, and manage controls via data analysis and feedback mechanism on regular and/or ad-hoc basis.
• Formulate, evaluate and make recommendations for improvement on the monitoring adequacy on wealth sales compliance fulfilment / overall internal control review.
• Based on risk parameters monitoring and case review results, review sales process and implement robust control programs.
• Make recommendation on remedial action for non-compliance to uplift sales quality standards including but not limited to wealth sales compliance reinforcement briefing.
• Coordinate development/ implementation of sales conduct risk mitigation plans and support roll-out of strategic level governance.
• Responsible for overseeing and ensuring operational risks are managed in accordance with latest regulatory requirement, change of business model, Group FIM and relevant guidelines and standards to wealth sales business (overall internal control), and update relevant controls where necessary.
• Compile regular and/or ad-hoc management report related to wealth sales (overall internal control) for management oversight.
• Provide timely response to internal/ external audits and regulators, and ensure the actions resulting from relevant enquiries/reviews are appropriately implemented.
• Conduct sales conduct risk controls self-assessments continuously taking into account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology (including bottom up process to identify and evaluate risks and associated controls).
• Promote positive risk culture and risk awareness across branch network.
  

• University degree is preferable.
• Minimum 8 years’ experience in the Financial Services Industry. Previous experience in compliance, audit, risk management, or any other oversight, monitoring function is a plus.
• Knowledge in Investment and Insurance sales process; and understanding in relevant operational, conduct risk and internal control principles are advantages.
• Customer centric mindset and ability to manage complex interactions effectively.
• Ability to bring divergent ideas to create new and valuable solutions.
• Good problem solving, interpersonal and communication skills.
• Strong self-motivation and ability to work independently.
• Ability to communicate effectively with proficiency in both English and Chinese.
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
  

• Seniority level Executive

• Employment type Full-time

• Job function Consulting, Information Technology, and Sales
• Industries Banking

Referrals increase your chances of interviewing at Hang Seng Bank by 2x

Wan Chai District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 1 week ago

Wan Chai District, Hong Kong SAR 1 week ago

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• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

Referrals increase your chances of interviewing at KuCoin Exchange by 2x

Get notified about new Business Operations Manager jobs in Hong Kong SAR .

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• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

Referrals increase your chances of interviewing at KuCoin Exchange by 2x

Get notified about new Business Operations Manager jobs in Hong Kong SAR .

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Join to apply for the Assistant Manager, FICC Operations, Operations role at CLSA

• Oversee daily trade bookings, validations, lifecycle management, break investigations, and settlements related to Fixed Income, FX, and derivatives activities.
• Suggest and implement process improvements, utilizing technology to enhance efficiency in reconciliations and workflows.
• Ensure adherence to operational standards, with exception processes documented and approved.
• Participate in new product approval processes, analyzing impacts on trade booking, settlement, reporting, etc.
• Contribute to projects involving IT development or process changes, ensuring project standards are met.
• Respond to audit queries and provide supporting documentation.
• Coordinate with front and back office teams to ensure proper booking of trading activities.
• Work with clients and prime brokers to resolve issues promptly and meet daily deliverables.
• Conduct root cause analysis for recurring issues and breaks.

• Experience in trade support functions.
• Understanding of Fixed Income and Credit products, including cash and derivatives, in exchange and OTC markets.
• Focus on risk and controls.
• Proven ability to drive efficiency and control initiatives.
• Ability to work under pressure and manage expectations.
• Strong organizational, communication, and prioritization skills.
• Proactive with ownership mindset.
• Proficiency in MS Office, with macros/VBA skills a plus.
• Knowledge of derivatives and ISDA/CSA agreements is advantageous.
• Languages: English and Cantonese; Mandarin is a plus.
• Degree qualification.

CLSA may collect personal data for employment and compliance purposes, which may be transferred within or outside Hong Kong to relevant parties.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Finance
• Industries: Capital Markets, Investment Banking, Financial Services

Join to apply for the EB Operations Analyst - Tax Operations role at Euroclear

5 days ago Be among the first 25 applicants

Join to apply for the EB Operations Analyst - Tax Operations role at Euroclear

Division: EB Operations

Join our team in Hong Kong as an EB Operations Analyst in the tax operations department! The Tax Operation processes the taxation of the various instruments based on client instructions. It implies the collection of the tax documentation, the verification and input in our system and the processing of the different tax rates based on client documentation. The tax amounts are collected from clients and afterwards reported and wired to the local Tax Authorities. Should the exemption at source be missed, we offer a refund service to our clients.

Job Description

Division: EB Operations

Join our team in Hong Kong as an EB Operations Analyst in the tax operations department! The Tax Operation processes the taxation of the various instruments based on client instructions. It implies the collection of the tax documentation, the verification and input in our system and the processing of the different tax rates based on client documentation. The tax amounts are collected from clients and afterwards reported and wired to the local Tax Authorities. Should the exemption at source be missed, we offer a refund service to our clients.

Roles And Responsibilities

• Monitor and control the taxation process.
• Analyse and input Tax certification with precision and attention to detail.
• Process payments applying accurate tax rates based on client documentation.
• Report tax information to depositories and local authorities promptly and accurately.
• Analyse market information to determine the impact on tax processes and client transactions.
• Escalate any discrepancies or issues to relevant parties to maintain the integrity of our operations.
  
  

• Proven experience in Custody Operations, demonstrating a strong understanding of financial instruments and procedures.
• Outstanding problem-solving and analytical skills to navigate complex taxation scenarios.
• Self-motivated with the ability to work both independently and as part of a team.
• Excellent time management and communication skills to effectively manage multiple tasks and collaborators.
• A strong sense of risk awareness and focus, understanding the impact of actions on our operations.
• Diligent, meticulous, and precise with strict adherence to compliance standards.
• Autonomous, open-minded, and a quick learner, eager to embrace new challenges.
• Proficient in using Excel for data analysis and reporting.
• Proficient in English and Chinese; proficiency in additional languages is a plus.
  
  

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing

Referrals increase your chances of interviewing at Euroclear by 2x

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 3 days ago

Wan Chai District, Hong Kong SAR HK$25,000.00-HK$5,000.00 4 weeks ago

New Territories, Hong Kong SAR 1 week ago

New Territories, Hong Kong SAR 3 weeks ago

Central & Western District, Hong Kong SAR 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.