170 Contact Center jobs in Hong Kong
Assistant Manager, Contact Center
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Assistant Manager, Contact Center role at AIG
1 month ago Be among the first 25 applicants
Join to apply for the Assistant Manager, Contact Center role at AIG
Get AI-powered advice on this job and more exclusive features.
- Responsible for the day-to-day supervision of a team of customer service representatives at a Contact Center that handle customer inquiries via various channels (telephone, e-mail, web etc.)
- Provides direction and guidance to the team members and recognizes and recommends areas for improvement
- Coordinates work activities to achieve the volume expected to meet operational requirements
- Responsible for the adherence of organizational policies and procedures
- Responsible for service delivery against agreed SLA’s and Metrics, including reporting requirements
- Undertake business projects and initiatives, when required
- Stakeholder management across various business functions to ensure campaigns, resourcing, training, partners etc., activities are all aligned
- Responsible for the day-to-day supervision of a team of customer service representatives at a Contact Center that handle customer inquiries via various channels (telephone, e-mail, web etc.)
- Provides direction and guidance to the team members and recognizes and recommends areas for improvement
- Coordinates work activities to achieve the volume expected to meet operational requirements
- Responsible for the adherence of organizational policies and procedures
- Responsible for service delivery against agreed SLA’s and Metrics, including reporting requirements
- Undertake business projects and initiatives, when required
- Stakeholder management across various business functions to ensure campaigns, resourcing, training, partners etc., activities are all aligned
- Bachelor degree with over 3 years’ experience in insurance/financial services industry and/or call center with strong focus on customer service
- Proven leadership skills in managing and developing a team of customer service representatives
- Possess a growth and transformation mindset with proven track record of driving change and delivering high quality customer service
- Strong communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and senior management
- Good analytical and problem-solving abilities with strong attention to detail
- Qualified license of IIQE 1 and 2 is a plus
- Proficient in spoken & written English & Chinese, including Putonghua
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Functional Area
OP - Operations
AIG Insurance Hong Kong LimitedSeniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Insurance
Referrals increase your chances of interviewing at AIG by 2x
Get notified about new Contact Center Manager jobs in Hong Kong SAR .
Deputy Manager to Senior Manager, Complaints Team Assistant Manager, Customer Relationship Service Quality Manager - Cards & Unsecured Lending Manager to Senior Manger, Customer Service (Credit Card) Senior Customer Service and Operations Manager (FS, 6 months bonus, up to 70k)Wan Chai District, Hong Kong SAR HK$25,000.00-HK$5,000.00 2 weeks ago
Hong Kong, Hong Kong SAR HK 25,000.00-HK 35,000.00 2 weeks ago
Assistant Manager - Contact Centre and Remote Channel (Assistant) Service Management Manager (ToB) Manager, Customer Relationship (Complaint Handling) Customer Service Manager I - Wealth & Personal Banking Service Excellence Manager/ AM, Insurance Operations Service Excellence Manager/ Assistant Manager, Insurance Operations Manager, Customer & Policy Services, Projects & Operation Excellence Senior Manager, Retail Banking Services, OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssistant Manager, Contact Center
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Assistant Manager, Contact Center role at AIG
1 month ago Be among the first 25 applicants
Join to apply for the Assistant Manager, Contact Center role at AIG
Get AI-powered advice on this job and more exclusive features.
- Responsible for the day-to-day supervision of a team of customer service representatives at a Contact Center that handle customer inquiries via various channels (telephone, e-mail, web etc.)
- Provides direction and guidance to the team members and recognizes and recommends areas for improvement
- Coordinates work activities to achieve the volume expected to meet operational requirements
- Responsible for the adherence of organizational policies and procedures
- Responsible for service delivery against agreed SLA’s and Metrics, including reporting requirements
- Undertake business projects and initiatives, when required
- Stakeholder management across various business functions to ensure campaigns, resourcing, training, partners etc., activities are all aligned
- Responsible for the day-to-day supervision of a team of customer service representatives at a Contact Center that handle customer inquiries via various channels (telephone, e-mail, web etc.)
- Provides direction and guidance to the team members and recognizes and recommends areas for improvement
- Coordinates work activities to achieve the volume expected to meet operational requirements
- Responsible for the adherence of organizational policies and procedures
- Responsible for service delivery against agreed SLA’s and Metrics, including reporting requirements
- Undertake business projects and initiatives, when required
- Stakeholder management across various business functions to ensure campaigns, resourcing, training, partners etc., activities are all aligned
- Bachelor degree with over 3 years’ experience in insurance/financial services industry and/or call center with strong focus on customer service
- Proven leadership skills in managing and developing a team of customer service representatives
- Possess a growth and transformation mindset with proven track record of driving change and delivering high quality customer service
- Strong communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and senior management
- Good analytical and problem-solving abilities with strong attention to detail
- Qualified license of IIQE 1 and 2 is a plus
- Proficient in spoken & written English & Chinese, including Putonghua
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Functional Area
OP - Operations
AIG Insurance Hong Kong LimitedSeniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Insurance
Referrals increase your chances of interviewing at AIG by 2x
Get notified about new Contact Center Manager jobs in Hong Kong SAR .
Deputy Manager to Senior Manager, Complaints Team Assistant Manager, Customer Relationship Service Quality Manager - Cards & Unsecured Lending Manager to Senior Manger, Customer Service (Credit Card) Senior Customer Service and Operations Manager (FS, 6 months bonus, up to 70k)Wan Chai District, Hong Kong SAR HK$25,000.00-HK$5,000.00 2 weeks ago
Hong Kong, Hong Kong SAR HK 25,000.00-HK 35,000.00 2 weeks ago
Assistant Manager - Contact Centre and Remote Channel (Assistant) Service Management Manager (ToB) Manager, Customer Relationship (Complaint Handling) Customer Service Manager I - Wealth & Personal Banking Service Excellence Manager/ AM, Insurance Operations Service Excellence Manager/ Assistant Manager, Insurance Operations Manager, Customer & Policy Services, Projects & Operation Excellence Senior Manager, Retail Banking Services, OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrOfficer, Service Analyst (Contact Center)
Posted 19 days ago
Job Viewed
Job Description
**Shape your Career with Citi**
The Service Analyst 1 is a position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.
**Responsibilities:**
+ Handle incoming calls and chats across segments, customers and deliver good customer service to ensure superior Citibanking experience to our customers
+ Handle inquiries and transactions on banking, investment products and credit card products
+ Promote and cross-sell the banks' products as appropriate
+ Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives
+ Exchange information in a concise and logical way as well as be sensitive to audience diversity
**Qualifications:**
+ Effective verbal and written communication
+ Good in English, Mandarin and Cantonese communication
+ Good understanding of procedures and concepts within own technical/subject area
+ Good understanding of how the team Integrates with others in accomplishing the objectives of the area
+ Proven ability to creatively solve problems
+ License Requirement: HKSI Paper 1, 7, 8
+ Previous relevant experience preferred
**Education:**
+ Higher Diploma or above1 year of relevant experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
---
**Job Family Group:**
Customer Service
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**Job Family:**
Service
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Technology - Solution Architect (Contact Center/ Customer Portal)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Technology - Solution Architect (Contact Center/ Customer Portal) role at Accenture
Technology - Solution Architect (Contact Center/ Customer Portal)3 days ago Be among the first 25 applicants
Join to apply for the Technology - Solution Architect (Contact Center/ Customer Portal) role at Accenture
Job Summary
The Contact Center Solution Architect is responsible for designing, developing, and implementing scalable and innovative solutions for contact center technology. This role involves analyzing business requirements, creating technology roadmaps, and ensuring the successful integration of contact center platforms with enterprise systems. The ideal candidate will have expertise in cloud-based contact center platforms, telephony systems, and customer experience (CX) technologies.
Job Summary
The Contact Center Solution Architect is responsible for designing, developing, and implementing scalable and innovative solutions for contact center technology. This role involves analyzing business requirements, creating technology roadmaps, and ensuring the successful integration of contact center platforms with enterprise systems. The ideal candidate will have expertise in cloud-based contact center platforms, telephony systems, and customer experience (CX) technologies.
Key Responsibilities
Solution Design & Architecture
Required Skills & Qualifications
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at Accenture by 2x
Get notified about new Solutions Architect jobs in Hong Kong, Hong Kong SAR .
Solutions Architect (Insurance) - Remote Solutions Architect, Solutions Architecture Startup Solutions Architect, AWS Startups Solutions Architect (Enterprise), Enterprise Solutions Architect (Insurance) - Remote Solutions Architect (Government/Public Sector/Education)-Hong Kong SAR Solutions Architect (Lead) - Global Retail Multi-Cloud Infra Solutions Architect (Gaming Industry) Senior Solutions Architect (Enterprise), Enterprise Consulting - Technology Strategy & Transformation - Enterprise Architect - Manager - Hong Kong Product Solution Architect (Tencent Cloud-native Suite) Senior Technical Manager, ITSM Solutions ArchitectSha Tin District, Hong Kong SAR 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTechnology - Solution Architect (Contact Center/ Customer Portal)
Posted 24 days ago
Job Viewed
Job Description
Join to apply for the Technology - Solution Architect (Contact Center/ Customer Portal) role at Accenture
Technology - Solution Architect (Contact Center/ Customer Portal)3 days ago Be among the first 25 applicants
Join to apply for the Technology - Solution Architect (Contact Center/ Customer Portal) role at Accenture
Job Summary
The Contact Center Solution Architect is responsible for designing, developing, and implementing scalable and innovative solutions for contact center technology. This role involves analyzing business requirements, creating technology roadmaps, and ensuring the successful integration of contact center platforms with enterprise systems. The ideal candidate will have expertise in cloud-based contact center platforms, telephony systems, and customer experience (CX) technologies.
Job Summary
The Contact Center Solution Architect is responsible for designing, developing, and implementing scalable and innovative solutions for contact center technology. This role involves analyzing business requirements, creating technology roadmaps, and ensuring the successful integration of contact center platforms with enterprise systems. The ideal candidate will have expertise in cloud-based contact center platforms, telephony systems, and customer experience (CX) technologies.
Key Responsibilities
Solution Design & Architecture
Required Skills & Qualifications
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at Accenture by 2x
Get notified about new Solutions Architect jobs in Hong Kong, Hong Kong SAR .
Solutions Architect (Insurance) - Remote Solutions Architect, Solutions Architecture Startup Solutions Architect, AWS Startups Solutions Architect (Enterprise), Enterprise Solutions Architect (Insurance) - Remote Solutions Architect (Government/Public Sector/Education)-Hong Kong SAR Solutions Architect (Lead) - Global Retail Multi-Cloud Infra Solutions Architect (Gaming Industry) Senior Solutions Architect (Enterprise), Enterprise Consulting - Technology Strategy & Transformation - Enterprise Architect - Manager - Hong Kong Product Solution Architect (Tencent Cloud-native Suite) Senior Technical Manager, ITSM Solutions ArchitectSha Tin District, Hong Kong SAR 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 10 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 3 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Contact center Jobs in Hong Kong !
Customer Service Executive
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Executive role at Brink’s Inc
5 days ago Be among the first 25 applicants
Join to apply for the Customer Service Executive role at Brink’s Inc
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
- Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
- Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
- Proficient in using Microsoft Word, Excel and Outlook
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Truck Transportation
Referrals increase your chances of interviewing at Brink’s Inc by 2x
Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 6 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time)Wan Chai District, Hong Kong SAR 2 weeks ago
Tsuen Wan District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago
Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Care Advisor (English Speaking)Sha Tin District, Hong Kong SAR 3 weeks ago
Officer, Service Analyst (Contact Center)Kowloon City District, Hong Kong SAR 4 days ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrCustomer Service Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .
6 days ago Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.
Key Responsibilities- Manage a team of up to 20 staff members.
- Handle customer inquiries related to account opening, market information, and complaints professionally.
- Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
- Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
- Ensure proper documentation and storage of client documents.
- Manage communication with internal and external parties.
- Lead process improvements and customer service projects.
- Gather customer feedback and recommend improvements.
- Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
- Fluent in English, Mandarin (mandatory), and Cantonese.
- Proficient in Microsoft Word, Excel, and Chinese Word Processing.
- Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
- Attention to detail, mature, patient, responsible.
- Knowledge of AI is preferred.
- Immediate availability is an advantage.
- 5-day work week
- Medical scheme
- Bank holidays
- Life insurance
- Performance bonus
- Seniority level: Mid-Senior level
- Employment type: Other
- Job function: Sales and Human Resources
This job is still active and accepting applications.
#J-18808-LjbffrCustomer Service Officer
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Officer role at PPG
1 week ago Be among the first 25 applicants
Join to apply for the Customer Service Officer role at PPG
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- Handle daily logistics operations including order processing and delivery coordination
- Ensure smooth operation in supporting product delivery to customer and store replenishment activities
- Coordinate with sales, operations, and other departments for supply chain efficiency
- Assist in ad hoc tasks assigned
- Handle daily logistics operations including order processing and delivery coordination
- Ensure smooth operation in supporting product delivery to customer and store replenishment activities
- Coordinate with sales, operations, and other departments for supply chain efficiency
- Assist in ad hoc tasks assigned
- Higher diploma or above with at least 5 years working experience
- Strong coordination and communication skills
- Detail-oriented, organized and proactive
- Ability to handle multiple priorities
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About Us
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.
The PPG Way
Every Single Day At PPG
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.Seniority level
- Seniority level Mid-Senior level
- Employment type Part-time
- Job function Other
- Industries Paint, Coating, and Adhesive Manufacturing
Referrals increase your chances of interviewing at PPG by 2x
Get notified about new Customer Service Officer jobs in Hong Kong SAR .
Wan Chai District, Hong Kong SAR 2 weeks ago
Corporate Customer Service Executive (Part-Time) Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Assistant Customer Service Manager, Customer Relations Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Customer Relationship Officer (High-Mid Value Segment) Customer Service Representative (Part-time) (Sunday Working) Senior Customer Service Executive (Call Centre) Customer Service Representative (Hotline) Customer Service Officer (High Speed Rail) (Ref: 25000PS)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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