51 Continuous Improvement jobs in Hong Kong

Join to apply for the Continuous Improvement Kaizen Leader @Lumentum Futian role at Cloud Light Technology Limited

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1 day ago Be among the first 25 applicants

Join to apply for the Continuous Improvement Kaizen Leader @Lumentum Futian role at Cloud Light Technology Limited

• Plans, performs, and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads, and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• May deliver presentations and training courses including measurement, analysis, improvement, and control. Surveys and analyzes best practices for techniques and processes.
• Communicates team progress. Performs cost and benefit analyses. Survey Tip: Employees at the highest levels typically have Six Sigma Black Belt or Master certification.
  

• Expat to work in Thailand.
• Plans, performs, and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads, and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• May deliver presentations and training courses including measurement, analysis, improvement, and control. Surveys and analyzes best practices for techniques and processes.
• Communicates team progress. Performs cost and benefit analyses. Survey Tip: Employees at the highest levels typically have Six Sigma Black Belt or Master certification.
  

• At least a bachelor’s degree holder and/or above, major in Engineering/Science
• At least 10 years of experiences in Program Management and/or Engineering Management
• Production Operations Knowledge - Has a firm understanding of how complex production lines operate including key items such as industrial workings between facilities/departments, line balance, OEE, error proofing, etc.
• Background in manufacturing/industrial engineering required, supply chain highly desired.
• Understanding of how the manufacturing validation process runs in relation to complex new products that stretch across various engineer teams and manufacturing centers/factories (methodology, validation plans, associated KPIs)
• Great understanding of design for manufacturability, process design, process validation, and assembly methods
• Ability to read and interpret basic mechanical drawings or CAD models.
• Strong interpersonal skills dealing with all levels of an organization. Able to communicate to senior and executive level leadership effectively and confidently.
• Strong written and verbal communication skills in both English and Mandarin.
• Well versed with common workplace software (word processor, spreadsheet, database, etc.). Excellent organizational skills
• Able to be a creative thinker and devise creative solutions to complicated problems.
• Excellent in various problem-solving methodologies
• Team player; ability to work in a fast-paced, multi-cultural environment with cross-functional teams.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering, Engineering, and Manufacturing

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Kwun Tong District, Hong Kong SAR 1 day ago

Shenzhen, Guangdong, China
CN¥18,000.00
-
CN¥25,000.00
1 year ago

Central & Western District, Hong Kong SAR 1 day ago

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Join to apply for the Manager, Continuous Improvement Global Logistics Operation role at adidas

Join to apply for the Manager, Continuous Improvement Global Logistics Operation role at adidas

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Purpose& Overall Relevance For The Organization
Execute hands-on process improvements in Global Logistics, focusing on transportation efficiency, cost savings, and lead-time reduction. Serve as the project leader for CIP initiatives, working closely with operations team & carrier management team to implement solutions.
Key Responsibilities

• Process Analysis & Opportunity Identification
• Conduct deep-dive analyses of shipment data to pinpoint inefficiencies (e.g., high-cost lanes, underutilized carriers).
• Audit logistics processes to identify waste (time, cost, resources).
• Benchmark different transportation modes by weight/urgency and recommend optimal mode shifts (BEP calculation dashboard).
  

• Lead specific CIP projects, such as:
• Operational process revisit
• Cost reduction initiatives
• Delivery performance improvement
• Pilot new technologies (e.g., dynamic routing tools, freight visibility platforms).

• Build cost-savings models to contribute to entire transportation spend
• Track and report project-specific KPIs to measure the success of the projects
• Support the Senior Manager in preparing executive updates on CIP progress.
  

• Work with carrier management team and operations team to test new routes/service improvements.
• Train operations team on process changes
• Resolve operational roadblocks to ensure smooth and better day to day operation
  

• Facilitate root-cause analyses (e.g., 5 Whys, Fishbone diagrams) for recurring issues.
• Document standard work procedures for optimized processes.
  

• Regions, Markets, Sales Subsidiaries globally
• Global Logistics, Supply Cain Management & Sourcing & factories in origin
• Finance, Controlling, Performance Management, Global IT
• Global Logistics Service Provider & Carrier Portfolio
  

• 5+ years in logistics/transportation, with 2+ years in CI/operations improvement.
• Hands-on experience with freight audit, route planning, and logistics analytics.
• Proficiency in Lean/Six Sigma (Green Belt+), with a focus on waste reduction.
• Advanced Excel skills; familiarity with Power BI, analytic tools or similar tools.
• Ability to influence without authority and drive change in operations.
  

• Bachelor’s degree in Logistics, Operations, or related field.
• Six Sigma Green Belt (mandatory); Black Belt training a plus.
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Quality Assurance, Supply Chain, and Manufacturing
• Industries Manufacturing, Retail, and Sporting Goods Manufacturing

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Join to apply for the Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) role at KPMG China

1 year ago Be among the first 25 applicants

Join to apply for the Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) role at KPMG China

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.

Service Line Overview

We support organizations and executive teams in defining their ambition and developing innovative strategies that embed the agility, customer-centricity and operational excellence needed to thrive in dynamic markets. We draw on KPMG’s deep functional expertise to work shoulder to shoulder with our clients through implementation and deliver targeted results by accelerating momentum, locking down value and de-risking both decisions and actions. We bring strategic thinking and the hands-on skillsets to deliver on transformation. We call this ‘Innovation to Results’.

• Growth strategy: identifying and implementing a prioritized set of growth platforms that will enable clients to achieve their growth ambitions
• Operating strategy & cost: challenging strategic decisions and align their operating model to their business strategy and financial targets
• Digital strategy: consider the new opportunities created by emerging technologies, and evaluate their readiness to adapt to change
• ESG strategy: assists to set and achieve ESG goals, to embed ESG into an organization’s DNA, and make ESG sustained competitive advantage for the organization
• Enterprise-wide transformation: provides the overarching framework for multi-year strategic planning, capital allocation, portfolio and synergy assessments, scenario planning, corporate centre redesigns, and other modularized enterprise-wide services
  
  
  

• Maximizing value to customers, shareowners, employees, and communities.
• Developing an ability to "self-heal" by continuously improving structural problems both internal and external to the business.
• Putting operational excellence in place to manage the business and rapidly make decisions, continuously adjusting business strategy and design to meet market conditions.
  
  
  

• Generate hypotheses and drive the storyboarding process, architect and implement new operating models for clients
• Support transformation projects, including project management, process review and design including implementation
• Lead and/or support end-to-end process optimisation projects to advise clients on how to drive continuous improvement and cost optimisation
• Understand how productivity impacts profitability; monitor productivity performance across the region and provide insights; commit to maximizing efficiency and productivity at all levels without compromising quality
• Maintain an analytical mind-set to provide insight through enhanced reporting and analysis to identify opportunities and risks
• Develop and undertake business requirement analysis and translating business and customer needs into best practice people, process, technology, and operation design requirements
• Be a strong and effective team player
  
  
  

• Degree from a leading institution
• 5+ years of relevant experience in any of the below:
• Big 4 experience with a focus on operational excellence, business process improvement, cost optimisation or internal project / consulting team with relevant delivery experience
• Project management and programme delivery experience of operational improvement projects (E.g. redesigning operating models, implementing the designs, operations management, cost transformation)
• Candidates with less experience may be considered for a Senior Consultant position.
• Lean Six Sigma or relevant certifications is an advantage
• Experience working with Financial Services clients is desirable
• Analytical mindset, intellectual curiosity, structured thinking, and creativity
• Confidence, people skills, ambition and pragmatism
• Strong stakeholder management skills and experience, with a motivation and strong sense of cares around client delivery
• Excellent written and oral communication skills in English. Cantonese and/or Mandarin an asset
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Professional Services

Referrals increase your chances of interviewing at KPMG China by 2x

Shenzhen, Guangdong, China CN¥25,000 - CN¥30,000 1 year ago

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Join to apply for the Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) role at KPMG China

1 year ago Be among the first 25 applicants

Join to apply for the Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) role at KPMG China

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.
Service Line Overview
We support organizations and executive teams in defining their ambition and developing innovative strategies that embed the agility, customer-centricity and operational excellence needed to thrive in dynamic markets. We draw on KPMG’s deep functional expertise to work shoulder to shoulder with our clients through implementation and deliver targeted results by accelerating momentum, locking down value and de-risking both decisions and actions. We bring strategic thinking and the hands-on skillsets to deliver on transformation. We call this ‘Innovation to Results’.

• Growth strategy: identifying and implementing a prioritized set of growth platforms that will enable clients to achieve their growth ambitions
• Operating strategy & cost: challenging strategic decisions and align their operating model to their business strategy and financial targets
• Digital strategy: consider the new opportunities created by emerging technologies, and evaluate their readiness to adapt to change
• ESG strategy: assists to set and achieve ESG goals, to embed ESG into an organization’s DNA, and make ESG sustained competitive advantage for the organization
• Enterprise-wide transformation: provides the overarching framework for multi-year strategic planning, capital allocation, portfolio and synergy assessments, scenario planning, corporate centre redesigns, and other modularized enterprise-wide services
  

• Maximizing value to customers, shareowners, employees, and communities.
• Developing an ability to "self-heal" by continuously improving structural problems both internal and external to the business.
• Putting operational excellence in place to manage the business and rapidly make decisions, continuously adjusting business strategy and design to meet market conditions.
  

• Generate hypotheses and drive the storyboarding process, architect and implement new operating models for clients
• Support transformation projects, including project management, process review and design including implementation
• Lead and/or support end-to-end process optimisation projects to advise clients on how to drive continuous improvement and cost optimisation
• Understand how productivity impacts profitability; monitor productivity performance across the region and provide insights; commit to maximizing efficiency and productivity at all levels without compromising quality
• Maintain an analytical mind-set to provide insight through enhanced reporting and analysis to identify opportunities and risks
• Develop and undertake business requirement analysis and translating business and customer needs into best practice people, process, technology, and operation design requirements
• Be a strong and effective team player
  

• Degree from a leading institution
• 5+ years of relevant experience in any of the below:
• Big 4 experience with a focus on operational excellence, business process improvement, cost optimisation or internal project / consulting team with relevant delivery experience
• Project management and programme delivery experience of operational improvement projects (E.g. redesigning operating models, implementing the designs, operations management, cost transformation)
• Candidates with less experience may be considered for a Senior Consultant position.
• Lean Six Sigma or relevant certifications is an advantage
• Experience working with Financial Services clients is desirable
• Analytical mindset, intellectual curiosity, structured thinking, and creativity
• Confidence, people skills, ambition and pragmatism
• Strong stakeholder management skills and experience, with a motivation and strong sense of cares around client delivery
• Excellent written and oral communication skills in English. Cantonese and/or Mandarin an asset
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Professional Services

Referrals increase your chances of interviewing at KPMG China by 2x

Shenzhen, Guangdong, China CN¥25,000 - CN¥30,000 1 year ago

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Join to apply for the Quality Assurance Specialist role at 9GAG

Join to apply for the Quality Assurance Specialist role at 9GAG

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As a QA Specialist at 9GAG, you will work as a product team member to build and develop best-in-class web and app products. We are looking for an experienced QA Specialist, equipped with sound knowledge of QA methodologies, tools and processes to safeguard the quality of our products. This position is full time and remotely based on Hong Kong time-zone.

Responsibilities

• Design and develop test cases and scenarios for features and regression tests.
• Ensure and execute test cases throughout regular release cycles.
• Report defects and work closely with the development team to follow up on bug fixes.
• Identify and support 9GAG / Memeland users, feedback and issue reports.
• Testing support on ad hoc projects.

Requirements

• BS in Computer Science, Information System or equivalent majors.
• Self-motivated with the ability and willingness to work in a remote-first organization.
• Minimum 1-2 years of experience in Product QA.
• Proven work experience in software quality assurance, strong knowledge of QA methodologies, tools and processes.
• Knowledge in automated testing, performance testing, and quality system construction would be advantageous.
• Experience in the digital media industry would be advantageous.
• Good logical thinking and team communication skills.
• Fluency in spoken and written English required.
• We take care of our teammates to take great care of themselves and their families so we all can perform our best at work!
• 25-day paid time off, 20-week maternity, 8-week paternity, plus family/pet care, marriage, birthday Leave, and more.
• US$1.5M Health insurance per teammate
• Life insurance
• Home Office Setup Allowance

• Seniority level Entry level

• Employment type Full-time

• Job function Quality Assurance
• Industries Entertainment Providers

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Direct message the job poster from QualityKiosk Technologies Pvt. Ltd.

Job Title: Senior QA/Program Manager – Insurance Domain

Job Summary:

We are seeking an experienced and results-driven professional with over 10 years of insurance domain expertise to lead QA and program delivery initiatives across Life, Group, and Health insurance lines. This role demands deep domain knowledge, hands-on experience with key insurance systems, and the ability to work across cross-functional teams and business units. The ideal candidate will have a strong understanding of QA strategy, program delivery, stakeholder engagement, and domain-specific compliance and SME responsibilities.

Key Responsibilities:

Domain Expertise:

• 10+ years of experience in QA and program delivery within the insurance industry.
• Proven exposure across Life, Group, and Health insurance lines.
• Hands-on experience with major Policy Administration Systems such as LifeAsia, L400, GroupAsia, eBaoTech, and Compass.

System & Application Knowledge:

• Strong understanding of back-end insurance applications including: Claims engines, Underwriting systems, Risk assessment platforms, Commission management systems, CRM and pricing tools
• Exposure to front-end/digital applications such as: Agent portals, Customer self-service platforms, Sales applications, Mobile apps and dashboard reporting tools

Business Engagement:

• Experience working collaboratively with departments such as: New Business, Claims, Underwriting, Operations, Pricing & Actuarial, Business & Product teams
• Exposure to regulatory compliance and audit support within an insurance environment.

Subject Matter Expertise:

• Minimum 5 years acting as a Business Analyst or Subject Matter Expert (SME) on insurance projects.
• Strong analytical and domain skills with the ability to bridge business and technology.
• Proven track record leading QA projects in enterprise environments.
• Ownership of end-to-end QA lifecycle, including Functional testing, Regression testing, UAT strategy and execution
• Acted as a single point of contact for senior IT and business stakeholders.
• Experience managing QA metrics, defect trends, and conducting delivery forums such as:
• Daily/Weekly/Monthly Status Reviews (DSR, WSR, MSR)
• Risk and issue management sessions

Automation Awareness (Preferred):

• Basic understanding of automation frameworks and tools such as Selenium, Robot Framework, or Python-based testing.
• Familiarity with concepts of automation-led UAT acceleration and regression scalability (though not hands-on required).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Information Technology
• Industries IT Services and IT Consulting and Insurance

Referrals increase your chances of interviewing at QualityKiosk Technologies Pvt. Ltd. by 2x

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1 day ago Be among the first 25 applicants

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Direct message the job poster from Nityo Infotech

Position Title: Quality Assurance Tester, Testing Services & Automation

Work Location: Hong Kong / Macau

Position Objective:

AIA Hong Kong is looking for an experienced & passionate Quality Assurance Specialist as key members in oversight the SDLC quality. This position will offer the qualified candidate a great opportunity to work on new and exciting projects and contribute directly to the overall quality of the software product.

Roles and Responsibilities:

• Review application development, project requirements and related documentation, e.g. user requirement specifications / epics / users’ stories, functional specifications / technical stories, testing materials
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Execute the plan and manage all activities in the plan to ensure that all the project objectives are met, and the solution works as expected.
• Work closely within the project team (PM, UX, Creative and Developers) to identify, investigate, and resolve system problems and process issues.
• Review project deliverables and artifacts from a testing perspective, and provide feedback, including actively participating in a test plan review with the team.
• Provide QA consultation services to support internal/external test participants.
• Analyze test results to ensure existing functionality and make appropriate recommendations.
• Maintain document template libraries and internal project documentation related to testing, including releases and changes.
• Work closely with development team & project team to review issues or bug reports.
• Debug, document, and deliver test automation solutions
• Provides technical design using automation and performance testing solution
• Configure and code using Java, Selenium, Cucumber, Appium and python
• Experience with python is highly preferred
• Experience in define, review test automation framework to deliver test deliverables with speed.
• Execute automation scripts and capturing and analyzing test results and raising/tracking defects
• Maintain and troubleshoot automation scripts
• Update and maintain existing test automation artefacts
• Utilize appropriate testing tools for both front-end and back-end Quality Assurance
• Identify testable events and develop the test cases / test scripts.
• Identify and capture test data to support the test cases defined by the testing team

Financial and Non-Financial Measures:

Uplift delivery quality by following clear project / platform quality standards, metrics.

Establish and standardize quality tollgates across SDLC and promote quality culture across TDA

Communication Requirements

Internal

Internal (70%)

• Report to QA Associate Director on overall quality governance and automation test strategy
• Work with platform teams in Service quality management activities
• Work with enabling functions to ensure best practice across platform
• Bachelor’s degree in Computer Science or IT related disciplines
• Minimum 5 years of IT industry experience with a strong emphasis on engagement across the breadth of delivery activities, highly effective stakeholder engagement, metrics definition and analysis and communication
• Excellent knowledge of Software Testing, Quality Assurance, Governance, Test Engineering, and agile concepts
• Strong knowledge of the SDLC with expertise in process and methodology, specifically in Waterfall, Agile, Scrum, DevOps environment
• Strong knowledge of test automation tools and techniques, and current industry-wide quality and test processes and practices
• Understanding of various testing phases and objectives in a software development lifecycle
• Hands-on experience using Atlassian JIRA and Confluence
• Excellent hands on working experience in managing test plan, test cases, and defects using tools including Jira
• Able to work independently and in multitasking environment
• Able to work in fast paced and challenging environments
• Self-starter, creative thinking, proactive and enthusiastic and a team player
• Excellent communication skills in English and Cantonese

Licensing Requirement

Insurance Authority (IA)

Paper:

Securities and Futures Commission (SFC)

Paper:

Mandatory Provident Fund Schemes Authority (MPFA)

Paper:

Others (please specify)

General Access Person (GAP)

Is this role belonged to General Access Person?

Reporting Structure and Supervisory / Managerial Responsibilities:

May have people manager responsibilities overseeing the delivery quality, testing services and automation

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Information Services

Referrals increase your chances of interviewing at Nityo Infotech by 2x

Wong Chuk Hang, Hong Kong SAR 1 month ago

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1 day ago Be among the first 25 applicants

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Direct message the job poster from Nityo Infotech

Position Title: Quality Assurance Tester, Testing Services & Automation

Work Location: Hong Kong / Macau

Position Objective:

AIA Hong Kong is looking for an experienced & passionate Quality Assurance Specialist as key members in oversight the SDLC quality. This position will offer the qualified candidate a great opportunity to work on new and exciting projects and contribute directly to the overall quality of the software product.

Roles and Responsibilities:

• Review application development, project requirements and related documentation, e.g. user requirement specifications / epics / users’ stories, functional specifications / technical stories, testing materials
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Execute the plan and manage all activities in the plan to ensure that all the project objectives are met, and the solution works as expected.
• Work closely within the project team (PM, UX, Creative and Developers) to identify, investigate, and resolve system problems and process issues.
• Review project deliverables and artifacts from a testing perspective, and provide feedback, including actively participating in a test plan review with the team.
• Provide QA consultation services to support internal/external test participants.
• Analyze test results to ensure existing functionality and make appropriate recommendations.
• Maintain document template libraries and internal project documentation related to testing, including releases and changes.
• Work closely with development team & project team to review issues or bug reports.
• Debug, document, and deliver test automation solutions
• Provides technical design using automation and performance testing solution
• Configure and code using Java, Selenium, Cucumber, Appium and python
• Experience with python is highly preferred
• Experience in define, review test automation framework to deliver test deliverables with speed.
• Execute automation scripts and capturing and analyzing test results and raising/tracking defects
• Maintain and troubleshoot automation scripts
• Update and maintain existing test automation artefacts
• Utilize appropriate testing tools for both front-end and back-end Quality Assurance
• Identify testable events and develop the test cases / test scripts.
• Identify and capture test data to support the test cases defined by the testing team

Financial and Non-Financial Measures:

Uplift delivery quality by following clear project / platform quality standards, metrics.

Establish and standardize quality tollgates across SDLC and promote quality culture across TDA

Communication Requirements

Internal

Internal (70%)

• Report to QA Associate Director on overall quality governance and automation test strategy
• Work with platform teams in Service quality management activities
• Work with enabling functions to ensure best practice across platform
• Bachelor’s degree in Computer Science or IT related disciplines
• Minimum 5 years of IT industry experience with a strong emphasis on engagement across the breadth of delivery activities, highly effective stakeholder engagement, metrics definition and analysis and communication
• Excellent knowledge of Software Testing, Quality Assurance, Governance, Test Engineering, and agile concepts
• Strong knowledge of the SDLC with expertise in process and methodology, specifically in Waterfall, Agile, Scrum, DevOps environment
• Strong knowledge of test automation tools and techniques, and current industry-wide quality and test processes and practices
• Understanding of various testing phases and objectives in a software development lifecycle
• Hands-on experience using Atlassian JIRA and Confluence
• Excellent hands on working experience in managing test plan, test cases, and defects using tools including Jira
• Able to work independently and in multitasking environment
• Able to work in fast paced and challenging environments
• Self-starter, creative thinking, proactive and enthusiastic and a team player
• Excellent communication skills in English and Cantonese

Licensing Requirement

Insurance Authority (IA)

Paper:

Securities and Futures Commission (SFC)

Paper:

Mandatory Provident Fund Schemes Authority (MPFA)

Paper:

Others (please specify)

General Access Person (GAP)

Is this role belonged to General Access Person?

Reporting Structure and Supervisory / Managerial Responsibilities:

May have people manager responsibilities overseeing the delivery quality, testing services and automation

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Information Services

Referrals increase your chances of interviewing at Nityo Infotech by 2x

Wong Chuk Hang, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Direct message the job poster from QualityKiosk Technologies Pvt. Ltd.

Job Title: Senior QA/Program Manager – Insurance Domain

Job Summary:

We are seeking an experienced and results-driven professional with over 10 years of insurance domain expertise to lead QA and program delivery initiatives across Life, Group, and Health insurance lines. This role demands deep domain knowledge, hands-on experience with key insurance systems, and the ability to work across cross-functional teams and business units. The ideal candidate will have a strong understanding of QA strategy, program delivery, stakeholder engagement, and domain-specific compliance and SME responsibilities.

Key Responsibilities:

Domain Expertise:

• 10+ years of experience in QA and program delivery within the insurance industry.
• Proven exposure across Life, Group, and Health insurance lines.
• Hands-on experience with major Policy Administration Systems such as LifeAsia, L400, GroupAsia, eBaoTech, and Compass.

System & Application Knowledge:

• Strong understanding of back-end insurance applications including: Claims engines, Underwriting systems, Risk assessment platforms, Commission management systems, CRM and pricing tools
• Exposure to front-end/digital applications such as: Agent portals, Customer self-service platforms, Sales applications, Mobile apps and dashboard reporting tools

Business Engagement:

• Experience working collaboratively with departments such as: New Business, Claims, Underwriting, Operations, Pricing & Actuarial, Business & Product teams
• Exposure to regulatory compliance and audit support within an insurance environment.

Subject Matter Expertise:

• Minimum 5 years acting as a Business Analyst or Subject Matter Expert (SME) on insurance projects.
• Strong analytical and domain skills with the ability to bridge business and technology.
• Proven track record leading QA projects in enterprise environments.
• Ownership of end-to-end QA lifecycle, including Functional testing, Regression testing, UAT strategy and execution
• Acted as a single point of contact for senior IT and business stakeholders.
• Experience managing QA metrics, defect trends, and conducting delivery forums such as:
• Daily/Weekly/Monthly Status Reviews (DSR, WSR, MSR)
• Risk and issue management sessions

Automation Awareness (Preferred):

• Basic understanding of automation frameworks and tools such as Selenium, Robot Framework, or Python-based testing.
• Familiarity with concepts of automation-led UAT acceleration and regression scalability (though not hands-on required).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Information Technology
• Industries IT Services and IT Consulting and Insurance

Referrals increase your chances of interviewing at QualityKiosk Technologies Pvt. Ltd. by 2x

Get notified about new Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.