What Jobs are available for Counter Service in Hong Kong?

The Customer Service Officer (CSO) will play a crucial role in delivering exceptional customer service within the financial services industry. This temporary position in Hong Kong is an excellent opportunity to support clients and ensure their needs are met effectively.

Client Details

The employer is a large organization within the financial services industry, renowned for its extensive global presence and commitment to excellence. The company is well-regarded for its customer-centric approach and innovative solutions.

Description

• Assisting customers with inquiries related to financial services and products.
• Resolving customer issues promptly and professionally.
• Maintaining accurate records of customer interactions and transactions.
• Identifying opportunities to enhance customer experience and satisfaction.
• Collaborating with internal teams to provide seamless customer support.
• Communicating company policies and procedures clearly to customers.
• Adhering to compliance and regulatory standards in all customer interactions.

Profile

• Strong interpersonal and communication skills.
• A customer-focused mindset with problem-solving abilities.
• Familiarity with financial services, including basic products and regulations.
• Attention to detail and ability to manage multiple tasks efficiently.
• Proficiency in using relevant software and systems.

Job Offer

• Opportunity to work with a leading organization in the financial services industry.
• Gain valuable experience in a customer service role in Hong Kong.
• Temporary position with potential for career growth.

If you are passionate about fraud prevention and customer service, apply now to join this exciting temporary role in Hong Kong

The Bank's Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, The Bank offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products.

Principal responsibilities

• Provide quality service through efficient and customer-centric counter transactions
• Deliver banking services and solutions by understanding customer needs and making appropriate referrals
• Support branch operations and adhere to relevant guidelines and procedures

Requirements

• Secondary School or above
• Solid counter services experience in banking industry is preferable
• Able to commit 10 hours as minimum working hours per week
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Self-motivated, attentive to detail, eager to learn with positive attitude
• Good interpersonal and communication skills, proficient in both English and Chinese, with ability to communicate in Putonghua an advantage

To facilitate our review of your application, please indicate your work schedule in your resume.

Work location will be subject to change and to be decided by Line Management upon joining.

If you are interested in this role, click "Apply"

Recruit Ref: L

Posting Date:

Amoy Food Ltd

Life is all about passion. At Amoy, we embrace a culture filled with energy, creativity while maintaining trust and respect for our people as greatest assets, they create our success. We strive to develop their talents to the fullest - by providing a conducive and caring environment for each and every one of them.

We would like to invite interested party to join us as:

Senior / Sales Executive (Food Service)

Responsibilities:

• Responsible for the business development in Hong Kong food service market in general trade channel(e.g. tea shops, snack shop, Chinese restaurant)with focus on medium corporate accounts, ensuring the achievement of company goals.
• Take responsibility for the performance of assigned accounts, including sales turnover and gross profit percentage. Develop strategies and implement actions to drive growth and achieve targets.
• Maintain strong relationships with existing key wholesale accounts, ensuring adherence to payment terms, credit terms, and addressing customer concern.
• Provide timely and accurate business solutions and proposals, ensuring competitive pricing that maximizes profit margins
• Stay updated on competitors' information, including pricing, quality, and new products. Conduct competitor price analysis to identify market trends and opportunities.
• Review credit terms, payment terms, and price quotations to ensure optimal terms and conditions for both the company and key accounts.
• Generate sales reports and conduct analysis to identify trends and reasons for performance gaps, and initiate action plans to address issues.
• Foster effective internal communication with various departments for product development, market intelligence exchange, credit control, and customer complaint handling.
• Take up others ad hoc projects/events/assignments as assigned by superior

Requirements:

• University degree in Business Administration, Marketing, or a related field.
• 3 years experience in Key account management, experience in food service industry will be a PLUS
• Self-motivated, team-player, aggressive and able to work under pressure and tight timeline
• Excellent communication and interpersonal skills, with analytical mind
• Able to work independently, willing to learn and self-motivated
• Proficient in using Microsoft Office Suite

We offer 5-day work, double pay, year-end discretionary bonus, and excellent career development opportunities to the right candidate. Interested parties please send your resume with current & expected salary and date of availability by clicking "Apply". For enquiries, please contact our Recruitment Hotline at For more details, please visit

All applications will be treated in strict confidence and retained for 6 months for recruitment purposes only.

Industry:

Manufacturing / Industrial

Job Category / Function:

Sales (Business Development)

Sales (Sales Administration)

Sales (Account Servicing)

Sales (General Sales)

Marketing / Public Relations (Marketing - Market Research)

Job Position Level:

General

Employment Term:

Full Time / Permanent

Min. Edu. Level Req:

Bachelor

Minimum QF Level attained:

-

Total Working Exp:

3 or above

Salary(HKD):

• (Monthly)

Location:

Tai Po District

Benefits:

5-Day Work

Double Pay

Promotion

Year end bonus

As the Food & Beverage Service Attendant at Kimpton Tsim Sha Tsui Hong Kong, you'll go beyond simply serving food and drinks – you'll craft extraordinary dining experiences and memories that leave a lasting impression. With your warmth, professionalism, and attention to detail, you'll ensure every guest's visit is truly unforgettable.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

• Providing exceptional service to guests, ensuring their needs are met with care and attention
• Supporting smooth daily operations while maintaining high service standards
• Creating a welcoming dining environment that delights guests and enhances their experience
• Ensuring cleanliness, hygiene, and quality standards are consistently upheld
• Collaborating with the team on seasonal or special events menus

What we need from you

• Previous experience working within quality restaurants or hotels is preferrable, but not essential.
• A passion for hospitality and delivering memorable guest experiences.
• Positive, self-motivated, high adaptability, excellent customer-oriented and team spirit.
• Good command in English and Chinese; Mandarin or other languages is an advantage

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.

Please send us your full resume along with current and expected salary to

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

Recruit Ref: L

Posting Date:

Kimpton Tsim Sha Tsui Hong Kong

About Kimpton Tsim Sha Tsui Hong Kong

Immerse yourself in a luxe metropolitan escape at Kimpton Tsim Sha Tsui Hong Kong, the city's 'culture of time' that intertwines modern interpretations of local heritage with multicultural cues. Our thoughtfully designed 495 rooms and suites are timeless, offering hidden luxuries like sunken bathtubs and cozy daybeds, all accompanied by captivating views of Victoria Harbour. Five innovative culinary outlets present unique options, from contemporary and classic to Michelin-starred chef-helmed specialties. For any occasion, activation, or celebration, 400sqm creative spaces allow endless possibilities to transform dreams into reality. 50 stories above the bustling city lies a rooftop infinity pool decorated with the iconic Hong Kong skyline where hand-crafted cocktails can be enjoyed from an exclusive speakeasy. Peace seekers can find respite at our wellness facility with a state-of-the-art fitness center and dedicated spa. We invite you to Kimpton Tsim Sha Tsui Hong Kong to embark on a unique journey of heartfelt connections and inspiring discoveries.

Why We're Here

Kimpton believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, genetic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you – with your diverse background, talents, experiences, and plucky personality – is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guess feel it; you'll feel it too.

Food & Beverage Service Team Leader

As the Food & Beverage Service Team Leader at Kimpton Tsim Sha Tsui Hong Kong, you will act as the bridge between service excellence and daily execution. You lead by example, mentor the team on the floor, and ensure every shift runs like a well-composed melody. This is the perfect step up for someone with strong leadership instincts and a true love for hosting.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

• Guiding and supporting the service team through each shift
• Handling VIP arrivals and guest preferences with care
• Monitoring service pace, quality, and guest satisfaction
• Assisting with daily reports, team briefings, and operational checklists
• Acting as a point of contact when senior managers are off duty

What we need from you

• A minimum of 2 years of experience in a supervisory role within quality restaurants or hotels
• Guest-oriented mindset with high attention to detail
• Strong floor presence and people management skills
• Ability to lead with warmth and inspire confidence
• Fluent in both English and Chinese; Mandarin is an advantage

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.

Please write us with full resume, current and expected salary via email at

.

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

Industry:

Hotel / Hospitality

Job Category / Function:

Hospitality / Hotel (Food & Beverage)

Hospitality / Hotel (Customer Service)

Catering (Food & Beverage)

Catering (Restaurant Manager / Supervisor / Captain)

Catering (Waiter / Waitress)

Job Position Level:

General

Employment Term:

Full Time / Permanent

Min. Edu. Level Req:

-

Minimum QF Level attained:

-

Total Working Exp:

4-6

Salary(HKD):

• (Monthly)

Location:

Yau Tsim Mong District / Tsim Sha Tsui

Benefits:

5-Day Work

Birthday Leave

Marriage Leave

Meal Allowance

Medical Insurance

Staff Discount

Hing Fat Flower Group (HFFG) is a leading floral conglomerate in Asia. For over 40 years, our wholesale subsidiary Hing Fat Flower Wholesales Ltd has been importing from over 20 countries worldwide, supplying a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, 5 star hotels and casino resorts in Hong Kong, Macau and China.  Our retail subsidiaries HF Flora, Pacific Petals, Hing Fat Flower Market and Hing Fresh Global Sourcing; caters to different needs across multiple market segments, offering competitive fresh produce and unique floral services.

To cope with our expansion, we are looking for a high-calibre and energetic individual to join our winning team.

We are looking for a Customer Service & Sales Executive, who is highly self-motivated to cope with our diverse business expansion.

Job Responsibilities:

Reporting to Sales & Customer Service Manager you will be responsible for all aspects of Customer Service and administration work, including but not limited to

Responsibilities:

• Handle customer inquiries via email, phone, WhatsApp, and social media with courtesy and professionalism
• Provide comprehensive customer service throughout the sales cycle—including pre-sales, in-sales, and post-sales support. This includes answering questions, resolving complaints, processing orders, maintaining customer relationships, and offering product and service information to enhance brand image and customer satisfaction
• Monitor and follow up on order status, ensuring timely responses to customers
• Manage procurement of floral materials and supplies
• Prepare quotations and invoices for both corporate and individual clients
• Prepare regular sales reports to management
• Ad-hoc assignment is required

To qualify, individual must:

• DSE or above academic qualification
• Minimum 2 years of customer service experience
• Detail-oriented, well-organized, and a strong team player
• Able to multitask and learn quickly in a fast-paced environment
• Strong prioritization and time management skills
• Experience with online business platforms, e-commerce systems, or ERP systems is a plus
• Proficient in MS Word, Excel, and PowerPoint
• Excellent communication skills in Cantonese, Mandarin, and English
• Candidates with experience in floral design or hospitality industry will be given priority
• Knowledge of Photoshop is an advantage
• Immediate availability is preferred

Interested parties, please APPLY NOW and send us your full resume in MS WORD / PDF format MUST with latest salary, expected salary and availability.  Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).

About the company:

We have been the pioneer of silver hair market in Hong Kong, since starting our business in 2005. In the past 16 years, we always strived to bring health and happiness to the elderly and families. Our major services include Nursing Home One-Stop Solution (NHOSS), home-based rehabilitation and health care services (HomeCare) and on-site medical services to nursing homes. Since 2020, we have been a recognized service provider for Community Care Service Voucher for the Elderly Scheme under Social Welfare Department, HKSAR Government.

We are now looking for individuals who are passionate to build a career for the ageing population.

Job Duties:

Assessing clients' need for long term care

Preparing geriatric care plans and solutions for clients

Site-visiting elderly homes with caregivers

Promoting rehabilitation and home-based health care services

Requirements:

Good interpersonal and communication skills

Sales experience preferred, but fresh graduates are also welcomed

Working on weekends and public holidays

Performing outdoor duties

We offer:

Basic salary from $17,000 to $19,000 per month

Attractive incentive bonus

Transportation allowance

Medical benefits

Birthday leave

For interested parties, please send your application letter and resume to (email redacted, apply via Company website), stating also your expected salary and date of availability.

Personal data collected will be used for recruitment purpose only.

Full-time

職責:

• 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
• 處理客戶查詢及任何跟進事宜
• 以電話/ 電郵為客戶提供服務,維持良好客戶關係
• 執行主管安排的其他工作

資歷:

• 中五或以上程度
• 良好電話禮儀、溝通技巧及解難能力
• 懂閱讀及書寫中英文
• 熟悉電腦應用軟件,如MS Office和中英文輸入
• 歡迎其他行業人士或應届畢業生加入

工作時間及待遇:

• 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
• 月薪$15,000 - $18,000, 酌情花紅、表現獎金、培訓津貼、醫療福利、有薪年假10日起、生日假、有薪婚假及恩恤假、侍產假20日、太古集團購物優惠、廠內飲品任飲、免費廠車服務、員工康樂活動

以下其中一個申請方法:

1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期

2. 招聘熱線:

*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。

Responsibilities:

• Make outbound / inbound calls for customer order taking and maintain accurate order records
• Handle customers' enquiries and all follow up matters
• Provide customer services via phone and e-mail
• Perform ad hoc duties as assigned

Requirements:

• Form 5 or above
• Good telephone manner, communication and problem-solving skills
• Good command of written and spoken English and Chinese
• Proficient in using MS Office and Chinese word processing
• Recent graduates and candidates from other industries are also welcome

Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.

Personal data provided are treated in strictest confidence and for recruitment purposes only. All information will be destroyed after the process completed.

Diversity, Equality, Inclusion & Belonging

Swire Coca-Cola is committed to fostering an environment that values Diversity, Equality, Inclusion, and Belonging. We believe that a diverse workforce drives our goals and contributes to overall success. As an equal opportunity employer, Swire Coca-Cola hires talented individuals from any backgrounds and conditions. We strive to create a work environment that is respectful, inclusive, and free from any form of discrimination, harassment, or intimidation.

If you require special assistance due to disability or any other conditions during any stage of the recruitment process, please feel free to contact us at any time. We appreciate your interest in joining our team and your commitment to contributing to a diverse and inclusive workplace.

Application & Privacy Notice

We are committed to protecting your personal data. Before submitting your application, please take a moment to review our Personal Data (Privacy) Policy and Personal Information Collection (PIC) Statement available on our Company website at

By submitting your application, you acknowledge and accept the terms outlined in our PIC Statement. All information provided will be handled with strict confidentiality and used solely for recruitment purposes.

Our clients are now looking for a potential candidate to join their team as a Customer Service (Japanese speaking)

Job Duties

• Respond to customer questions and concerns regarding shipping, logistics, and service options
• Work with internal teams to ensure timely and accurate processing of orders and shipments
• Update customers on the status of their shipments and provide tracking details
• Address and troubleshoot any problems or complaints related to shipments, ensuring customer satisfaction

Requirement

• 1+ year related position experience in Customer Service
• Experience in Logistics/ Forwarding/ Express
• Fresh graduation are also welcome
• Good command of written and spoken English, Mandarin, Japanese with N1/ N2
• Proficient in MS Office, PC skills

Benefit

• 5-day work
• 9:00- 18:00
• Discretionary Bonus
• 15 days Annual Leave
• Medical

Interested parties please send your application via email to Apply Now or For any inquiries, please do not hesitate to contact me at

Please note that only short listed candidate will be notified.

We also have various job vacancies from our well-established clients in all kinds of fields, please feel free to contact us. We are always willing to give you support on your career development.

Our company website:

All information received will be treated in strict confidence and used for recruitment purpose only.

PERSOLKELLY Hong Kong Limited: Employment Agency License No. 75536

PERSOL Hong Kong: Employment Agency License No. 75503