What Jobs are available for Credit Card in Hong Kong?

Job Overview

We are seeking a results-driven Marketing Manager to lead the promotion of the bank's credit card products and loan financing services (e.g., consumer loans, installment loans). You will design and execute targeted marketing strategies to drive new customer acquisition, boost product penetration, and enhance user engagement—while aligning with regulatory requirements and the bank's risk control standards.

Key Responsibilities

1. Develop end-to-end marketing plans for credit card and loan products: Define positioning, target audience (e.g., young professionals, middle-class families), and promotion channels (digital platforms, offline partnerships, branch campaigns).

2. Drive customer acquisition & activation: Launch campaigns (e.g., new card sign-up bonuses, loan interest discounts) to attract qualified users; collaborate with sales teams to convert leads into active customers.

3. Optimize channel performance: Manage digital channels (social media, search ads, fintech platform partnerships) and offline channels (branch displays, corporate client workshops); track ROI and adjust resource allocation for maximum efficiency.

4. Analyze market & competition: Monitor industry trends, competitor product features (fees, benefits, promotion tactics) and customer feedback; iterate strategies to maintain competitive advantages.

5. Ensure regulatory compliance: Collaborate with risk control and legal teams to ensure all marketing materials/messaging comply with financial industry regulations (e.g., clear disclosure of loan interest, fee terms).

6. Lead cross-functional execution: Coordinate with product, IT, customer service, and sales teams to ensure smooth launch of marketing campaigns; track key metrics (acquisition cost, conversion rate, loan disbursement volume) and report results to management.

Requirements

1. Bachelor's degree or above in Marketing, Finance, Business Administration, or related fields; master's degree is a plus.

2. 3-5 years of marketing experience in banking/financial services, with proven track record in credit card or consumer loan product promotion.

3. Strong strategic thinking: Ability to translate business goals into actionable marketing plans.

4. Digital marketing proficiency: Familiar with fintech marketing channels (e.g., banking APP operations, social media for finance, affiliate partnerships) and data analysis tools (Excel, Google Analytics, CRM).

5. Regulatory awareness: Deep understanding of financial industry regulations (e.g., consumer credit disclosure rules) to avoid compliance risks.

6. Excellent communication & coordination skills: Ability to lead cross-departmental projects and negotiate with external partners (e.g., merchants, fintech platforms).

Preferred Qualifications

• Experience in launching credit card co-branded campaigns or loan installment promotions.

• Data-driven mindset: Ability to use user data to optimize campaign targeting and conversion.

• Strong adaptability: Capable of adjusting strategies in a dynamic financial market.

Responsibilities:

• Handle credit card authorization requests
• Execute Sales & Service Recovery Actions for rejected transactions
• Manage lost card report hotline (Credit card & ATM Card)
• Monitor suspicious credit card transactions and contact cardholders for verification
• Support Customer Service, Merchant and ATM Hotlines, conduct banking and anti-fraud related tasks during non-office hours
• Perform checker function to review exception and maintain reports
• Assist to gather relevant data and prepare monthly reports to review authorization performance
• Perform in UAT / health check for system enhancement related to Card Associations release & mandate
• Assist in ad-hoc tasks as assigned

Requirements:

• Degree or above with passes in Chinese, English, Mathematics in HKCEE/HKDSE
• At least 3 years' of work experience in credit card or customer service preferred
• Customer-oriented and risk awareness mindset
• Good command of spoken and written English and Chinese, including Putonghua
• Hands on experience in MS Office applications
• Location: Kowloon Commerce Centre, Kwai Chung (MTR Kwai Hing Station)
• ~ 24x7 shift rotation is required ~

* Candidates with less experience will be considered as Associate, Card Authorization.

We offer competitive remuneration commensurate with candidate's background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking "APPLY NOW" or visiting

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.

As the General Manager for the ARK Credit Card business, you will be fully accountable for leading, planning, and executing the commercialization of the Noah Ark credit card program. You will deeply understand the needs of high-net-worth clients, integrate internal and external resources, and develop a premium financial product that combines payment, credit, benefits, and wealth management. This role serves as both the product leader and a strategic executor bridging wealth management and consumer finance, dedicated to enhancing client deposit retention and engagement in line with the group's strategic objectives.

Key Responsibilities

1. Strategy & Planning: Develop and implement overall business strategy, product roadmap, and operational plans, ensuring alignment with the group's goal of improving client depositretention and engagement.
2. Product Design & Execution: Lead end-to-end design, development, and iteration of card products (prepaid/debit cards initially, followed by credit cards), including core features, rewards programs, pricing strategies, and customer experience.
3. Partnership Management: Drive negotiations and manage key external partnerships, including card networks (Visa/Mastercard), issuer processors (e.g., Marqeta, TSYS, FIS), rewards partners, and technology providers.
4. Cross-functional Collaboration: Serve as the central hub for the business, collaborating closely with technology (e.g., CRM and fund account integration), wealth advisory (cross-selling), risk, compliance, finance, and customer service teams.
5. Risk & Compliance: Ensure all business activities comply with Hong Kong regulatory requirements and card network rules. Establish and maintain credit risk models, fraud prevention strategies, and collections processes.
6. P&L Management: Take full ownership of business financial performance. Maximize revenue streams (interchange, interest income, etc.) and optimize costs to break even within two years and build a sustainable profit center in 3–5 years.
7. Team Building: Build and lead a dedicated card business team as the project scales.

Qualifications

• Experience:

1. 10+ years in financial services, with at least 5 years in card product management, business development, or general management at a leading bank, card issuer, or fintech company.
2. Proven end-to-end experience launching credit or payment card programs from scratch.
3. Hands-on experience working with card networks (Visa/Mastercard) and issuer processors (e.g., Marqeta, TSYS, FIS).
4. Exposure to Hong Kong or Asian markets with knowledge of local financial regulations. Prior experience as a Responsible Officer (RO) in Hong Kong is preferred.
5. Experience serving high-net-worth clients or working in wealth management with cross-selling exposure is a plus.

• Skills & Attributes:

1. In-depth knowledge of card business models (interchange, interest income, risk pricing, rewards cost).
2. Strong negotiation, partnership management, and strategic planning skills.
3. Entrepreneurial mindset with strong ownership; thrives in challenging, ambiguous, and fast-paced environments.
4. Results-driven, analytically sharp, and focused on delivering measurable business outcomes.

Responsibilities:

• Handle credit card authorization requests
• Execute Sales & Service Recovery Actions for rejected transactions
• Manage lost card report hotline (Credit card & ATM Card)
• Monitor suspicious credit card transactions and contact cardholders for verification
• Support Customer Service, Merchant and ATM Hotlines, conduct banking and anti-fraud related tasks during non-office hours
• Perform checker function to review exception and maintain reports
• Assist to gather relevant data and prepare monthly reports to review authorization performance
• Perform in UAT / health check for system enhancement related to Card Associations release & mandate
• Assist in ad-hoc tasks as assigned

Requirements:

• Degree or above with passes in Chinese, English, Mathematics in HKCEE/HKDSE
• At least 3 years' of work experience in credit card or customer service preferred
• Customer-oriented and risk awareness mindset
• Good command of spoken and written English and Chinese, including Putonghua
• Hands on experience in MS Office applications
• Location: Kowloon Commerce Centre, Kwai Chung (MTR Kwai Hing Station)
• ~ 24x7 shift rotation is required ~

* Candidates with less experience will be considered as Associate, Card Authorization.

We offer competitive remuneration commensurate with candidate's background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking "APPLY NOW" or visiting

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.

Responsibilities:

• Provide compliance advice and solution to management and departments
• Develop, draft and review a broad range of business contracts, agreements, announcement, notice, correspondence, account opening documents, marketing materials, board resolutions, shareholders resolutions and other documentations
• Formulate and review general compliance manual, AML and other internal policies and procedures
• Keep abreast on regulatory developments and advise management and departments accordingly
• Monitor the Company's operation and employee dealing, and perform compliance and AML checking to ensure compliance with rules and regulations, and internal policies and procedures
• Coordinate with other departments on legal, compliance and company secretarial matters
• Collaborate with regulatory bodies and external auditors to ensure compliance control meets the required standard.
• Set up the governance framework and monitor the operational risk.
• Handle and maintain statutory records, licence applications etc.
• Maintain effective risk management and controls for Credit Card Business by overseeing the regulatory compliance functions.
• Strengthen the company's compliance framework by enhancing and review compliance policies, procedures, and compliance manuals.

Requirements:

• Bachelor's Degree in Finance, Accounting or related discipline.
• At least 4 years' relevant experience in AML Compliance, preferably gained from finance/banking sector.
• Sound knowledge of regulation compliance in credit cards products is a plus.
• Strong problem solving, interpersonal and communication skills.
• Self-motivated and able to work independently.
• Proficient in both written and spoken English and Chinese.

We offer a competitive remuneration package and excellent career prospects to the right candidates.

Interested parties, please send your application with full resume indicating current and expected salary by clicking'Apply Now'.

*Personal data provided are treated in strictest confidence and for recruitment

Overview

A rare opportunity has arisen for a
Head of Credit Card
at an established retail bank. Your role will be to provide overall strategic leadership and strategy with the goal of becoming the bank of choice for Retail Banking and Unsecured Lending clients in Hong Kong.

Job Duties & Responsibilities:

• Provide overall strategic leadership, KPI setting and driving Unsecured Lending in Hong Kong, in particular for Credit Card business
• Lead a Large Section and tactfully work across all stakeholders for internal approval in order to execute transactions,
• Complete various reports for senior management / CE including pipeline forecasting and monthly cross-selling income and deal tracking
• Provide oversight and be accountable to the account opening process including any necessary documentation for new and existing accounts;

Requirements:

• 18+ years Unsecured / Credit Card / Retail Banking experience from a major reputable banking institution, with a minimum of 10 years management experience
• Exceptional leadership capabilities and management track record
• Experience in Unsecured Lending Products and track record in the growth of a portfolio, in particular Retail Banking Banking segment clients
• Experience covering clients across various industries
• Product knowledge in loans and cross-selling;
• Strong Academics from a reputable University
• Excellent communication and presentation skills in English, Cantonese and Mandarin

If you believe you have the relevant skill and experience and is interested in this position, kindly get in touch with Jack Leung with your CV to engage in a confidential discussion.

Responsibilities:

• Formulate and develop marketing plan and strategies and implement various end-to-end credit card acquisition marketing campaigns to drive business growth and meet business targets
• Monitor the performance of marketing activities, conduct analysis and based on performance data to provide recommendations on marketing strategies
• Manage different kinds of credit card and related products from design to implementation.
• Collaborate with other teams and manage external vendor supplier for smooth logistics and execution of programs, card features maintenance & project enhancement to align on activities, as well as to drive and leverage the best practices
• Keep abreast of latest market trend, competitor activities and customer spending behavior of different segments, to identify opportunities, initiates product ideas and ongoing features/ benefits tailored for each target segment
• Ensure all program/projects are adhered to banking practice, compliance and regulatory requirement

Requirements:

• Bachelor degree or above in Marketing, Communications or related disciplines preferred
• Minimum of 5 years' working experience in credit card/banking/financial products business
• Creative, flexible, analytical, well-organized and strong marketing execution skills with excellent project management and problem solving skills
• Good interpersonal communication and presentation skills and able to work independently and handle multitask
• Self-motivated, enthusiastic with excellent negotiation and influential skills
• Proficiency in and MS

Benefit / Other Information

5-day week

Discretionary bonus

Education subsidies

Birthday leave

Marriage leave

Extra maternity leave

Extra Paternity Leave 

Examination leave

Insurance plan

Medical plan

Family medical plan

Dental plan

We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK , or by clicking Apply Now. Please quote reference on your application. Information provided will be treated in strict confidence and only be used for recruitment purposes. Personal data of unsuccessful applications will be destroyed 24 months after the completion of the recruitment and selection exercise.

The Mandatory Reference Checking (MRC) Scheme is a regulatory framework established by the Hong Kong Monetary Authority, which requires banks to check the conduct history of prospective employees for positions defined under the scheme.  Therefore, MRC will be a part of our selection process if you apply for the in-scope positions.  For details, please refer to the "Frequently Asked Questions for In-Scope Individuals" ) published by HKAB.

Fubon Bank , an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team.

In line with our business expansion, we are inviting committed professionals to join our team. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.

Responsibilities:

Formulate marketing strategies for payment card products in order to achieve the assigned KPI: e.g. no. of new credit card customers, card spending and receivables, top line

Monitor and execute marketing programs to ensure smooth operation and timely roll-out of programs

Explore and develop new channels or products for business growth

Conduct post program evaluation and analysis to identify the key learning

Monitor and control marketing expenses to ensure programs launched within assigned budget

Ensure proper internal control in place and comply with regulatory requirements

Requirements:

Degree holder in Business Administration, Marketing or related disciplines preferable

7 years or above relevant experience with minimum 6 years' marketing experience in the credit card / personal loan industry

Strong marketing sense, good project management skill, and attention to details

Strong self-motivation, with creativity and ability to work under pressure

Substantial knowledge of respective responsible areas / functions

Well-versed in relevant policies and procedures of the Bank as well as regulatory requirements

Strong leadership, communication and people management skills

Good PC knowledge

Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Management Group via email: (email redacted, apply via Company website) with full resume quoting the above reference no.

For other vacancies, please visit our website:

• All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank's Personal Data Information Collection Statement, a copy of which is available on our website:

Permanent