78 Credit Card jobs in Hong Kong

Join to apply for the Associate Specialist, Credit Card Processing role at United Asia Finance Ltd.

• Process credit card applications including data input, document mapping, filing, and follow-up with customers for outstanding documents.
• Coordinate credit administration tasks and operations with relevant stakeholders.
• Perform User Acceptance Testing (UAT) for system enhancements.
• Provide administrative support and assist with projects as assigned by the supervisor.

• F.5 HKCEE / F.6 HKDSE, high school diploma or equivalent.
• Minimum 2 years’ relevant experience, preferably in credit card or banking industry.
• Good communication skills, detail-oriented, and able to work independently.
• Proficient in Chinese and English.
• Proficient in MS Office applications.

• Competitive Basic Salary
• Double Pay
• Performance Bonus

• Annual Leave
• Birthday Leave
• Family-Friendly Leave
• Recreation Leave
• Marriage Leave
• Maternity Leave
• Paternity Leave
• Compassionate Leave

• Life and Accident Insurance Scheme
• Medical Benefits

• Comprehensive on-the-job training
• Learning Sponsorship
• Personal development and growth opportunities

• Diversified Interest Classes
• Company Outings
• Sponsored Gatherings
• Marathon Running

Interested parties please send your CV indicating current salary, expected salary, and availability to
(Personal data collected will be treated in strict confidence and used solely for recruitment purposes. Unsuccessful applicants' data will be destroyed within 24 months.)

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other

3 months ago Be among the first 25 applicants

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Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Acquire credit card or other banking business proactively to achieve sales target through the following locations:
• Pre-selected Corporation’s office by Product & Marketing or Management referrals
• Roadshow in guided locations
• Bank branches
• Assist customers in completing credit card application via Card + Channel / designated devices and advise customer to provide required documents
• Explain credit card features or other banking products/services to potential customers
• Deliver excellent customer service
• Ensure efficient end-to-end application process
• Conduct sales activities in compliance with internal guidelines and external regulatory requirements
  
  

• Secondary Education (HKCEE/DSE) holder or equivalent
• Minimum 1 year of experience in banking or financial institutions, preferably with sales or customer service experience
• Self-starter with a tenacity to succeed, and a flair for selling
• Customer-focused with excellent communication skills
• Good awareness of compliance and company guidelines
• Good command of written and spoken English and Chinese
• HKIB Certified Banker preferred
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Sales and Business Development
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

Get notified about new Credit Sales Specialist jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 8 hours ago

Kowloon City District, Hong Kong SAR 8 hours ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 3 days ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

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Join to apply for the Manager Credit Card - Hong Kong Business role at HSBC

1 day ago Be among the first 25 applicants

Join to apply for the Manager Credit Card - Hong Kong Business role at HSBC

Get AI-powered advice on this job and more exclusive features.

Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Manager Credit Card.

Principal Responsibilities

In this role you will

• Assist in formulation of card acquisition strategy to deepen market penetration and grow market share
• Develop marketing campaigns to boost up new cards intakes with clear proposition at a cost efficient manner
• Manage and liaise with acquisition channels to ensure marketing programs are smoothly executed and acquisition targets are on track
• Drive customer journey enhancement with digitization and collaborate with other business units to develop superior end-to-end customer experience across channels and customer touchpoints
• Initiate delivery planning, P&L forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goals
• Support day-to-day business and operational tasks including cost control and monitoring, development of project proposal and management reports, liaison on customer enquiries and complaints etc.
• Work closely with Risk team on credit refinement and ensure regulatory requirements are met
  
  

• University degree holder, preferably majoring in Business Administration or a related discipline
• Work experience on credit card is preferred. Experience in digital projects or analytical areas would be a plus
• Strong business acumen and project management skills
• Self-driven with strong drive and positive working attitude
• Excellent analytical and problem-solving skills with critical thinking
• Able to work with stakeholders from various functions and disciplines to drive business outcomes
• Fluent in Cantonese and English with good presentation skills
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Finance and Sales
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at HSBC by 2x

Get notified about new Credit Manager jobs in Hong Kong, Hong Kong SAR .

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Join to apply for the Manager Credit Card - Hong Kong Business role at HSBC

1 day ago Be among the first 25 applicants

Join to apply for the Manager Credit Card - Hong Kong Business role at HSBC

Get AI-powered advice on this job and more exclusive features.

Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.
We are currently seeking a high calibre professional to join our team as a Manager Credit Card.
Principal Responsibilities
In this role you will

• Assist in formulation of card acquisition strategy to deepen market penetration and grow market share
• Develop marketing campaigns to boost up new cards intakes with clear proposition at a cost efficient manner
• Manage and liaise with acquisition channels to ensure marketing programs are smoothly executed and acquisition targets are on track
• Drive customer journey enhancement with digitization and collaborate with other business units to develop superior end-to-end customer experience across channels and customer touchpoints
• Initiate delivery planning, P&L forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goals
• Support day-to-day business and operational tasks including cost control and monitoring, development of project proposal and management reports, liaison on customer enquiries and complaints etc.
• Work closely with Risk team on credit refinement and ensure regulatory requirements are met
  

• University degree holder, preferably majoring in Business Administration or a related discipline
• Work experience on credit card is preferred. Experience in digital projects or analytical areas would be a plus
• Strong business acumen and project management skills
• Self-driven with strong drive and positive working attitude
• Excellent analytical and problem-solving skills with critical thinking
• Able to work with stakeholders from various functions and disciplines to drive business outcomes
• Fluent in Cantonese and English with good presentation skills
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Finance and Sales
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at HSBC by 2x

Get notified about new Credit Manager jobs in Hong Kong, Hong Kong SAR .

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3 months ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities

• Acquire credit card or other banking business proactively to achieve sales target through the following locations:
• Pre-selected Corporation’s office by Product & Marketing or Management referrals
• Roadshow in guided locations
• Bank branches
• Assist customers in completing credit card application via Card + Channel / designated devices and advise customer to provide required documents
• Explain credit card features or other banking products/services to potential customers
• Deliver excellent customer service
• Ensure efficient end-to-end application process
• Conduct sales activities in compliance with internal guidelines and external regulatory requirements
  

• Secondary Education (HKCEE/DSE) holder or equivalent
• Minimum 1 year of experience in banking or financial institutions, preferably with sales or customer service experience
• Self-starter with a tenacity to succeed, and a flair for selling
• Customer-focused with excellent communication skills
• Good awareness of compliance and company guidelines
• Good command of written and spoken English and Chinese
• HKIB Certified Banker preferred
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Sales and Business Development
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

Get notified about new Credit Sales Specialist jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 8 hours ago

Kowloon City District, Hong Kong SAR 8 hours ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 3 days ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

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Join to apply for the Manager - Credit Card Usage (Usage & Rewards) (HK) role at Hang Seng Bank

4 days ago Be among the first 25 applicants

Join to apply for the Manager - Credit Card Usage (Usage & Rewards) (HK) role at Hang Seng Bank

Get AI-powered advice on this job and more exclusive features.

Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

• Contribute to achieve business targets of card spending, customer engagement and awareness through credit cards related features, value propositions, promotions and projects
• Plan, organize and implement joint promotions with merchant partners, and targeted customers spending programs via card usage & rewards projects, with analysis of marketing situation, customer behavior and spending pattern
• Develop, grown and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner on a day-to-day basis
• Innovative and commercialize new usage propositions and initiative to drive up adoption and usage with external retail partners
• Be an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experience
• Manage program budget planning, payment and reconciliation
• Monitor program performance, report and evaluate program result
  
  
  

• Contribute to achieve business targets of card spending, customer engagement and awareness through credit cards related features, value propositions, promotions and projects
• Plan, organize and implement joint promotions with merchant partners, and targeted customers spending programs via card usage & rewards projects, with analysis of marketing situation, customer behavior and spending pattern
• Develop, grown and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner on a day-to-day basis
• Innovative and commercialize new usage propositions and initiative to drive up adoption and usage with external retail partners
• Be an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experience
• Manage program budget planning, payment and reconciliation
• Monitor program performance, report and evaluate program result
  
  
  

• University degree with minimum 7 years of relevant experience preferable in credit card industry
• Strong aptitude for innovation, ready for challenges and enjoy working in dynamic environment
• High degree of personal drive and resilience
• Excellent communication and interpersonal skills, with hands-on experience in internal or external partnerships development or management
• Able to work with stakeholders from various functions and disciplines to drive business outcomes
• Excellent problem solving and analytical skills with creative and critical thinking
• Good knowledge in compliances and regulatory requirements
• Good command of both written and spoken in English and Chinese
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales
• Industries Banking

Referrals increase your chances of interviewing at Hang Seng Bank by 2x

Wan Chai District, Hong Kong SAR 1 week ago

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Join to apply for the Manager - Credit Card Usage (Usage & Rewards) (HK) role at Hang Seng Bank

4 days ago Be among the first 25 applicants

Join to apply for the Manager - Credit Card Usage (Usage & Rewards) (HK) role at Hang Seng Bank

Get AI-powered advice on this job and more exclusive features.

Job Description

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

• Contribute to achieve business targets of card spending, customer engagement and awareness through credit cards related features, value propositions, promotions and projects
• Plan, organize and implement joint promotions with merchant partners, and targeted customers spending programs via card usage & rewards projects, with analysis of marketing situation, customer behavior and spending pattern
• Develop, grown and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner on a day-to-day basis
• Innovative and commercialize new usage propositions and initiative to drive up adoption and usage with external retail partners
• Be an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experience
• Manage program budget planning, payment and reconciliation
• Monitor program performance, report and evaluate program result
  

• Contribute to achieve business targets of card spending, customer engagement and awareness through credit cards related features, value propositions, promotions and projects
• Plan, organize and implement joint promotions with merchant partners, and targeted customers spending programs via card usage & rewards projects, with analysis of marketing situation, customer behavior and spending pattern
• Develop, grown and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner on a day-to-day basis
• Innovative and commercialize new usage propositions and initiative to drive up adoption and usage with external retail partners
• Be an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experience
• Manage program budget planning, payment and reconciliation
• Monitor program performance, report and evaluate program result
  

• University degree with minimum 7 years of relevant experience preferable in credit card industry
• Strong aptitude for innovation, ready for challenges and enjoy working in dynamic environment
• High degree of personal drive and resilience
• Excellent communication and interpersonal skills, with hands-on experience in internal or external partnerships development or management
• Able to work with stakeholders from various functions and disciplines to drive business outcomes
• Excellent problem solving and analytical skills with creative and critical thinking
• Good knowledge in compliances and regulatory requirements
• Good command of both written and spoken in English and Chinese
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales
• Industries Banking

Referrals increase your chances of interviewing at Hang Seng Bank by 2x

Wan Chai District, Hong Kong SAR 1 week ago

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1 week ago Be among the first 25 applicants

• Lead Card Acquisition team to design and implement the strategic plan to grow business of credit card
• Drive card acquisitions with diversification of acquisition channels and via partnership with external parties to enhance business profitability and growth
• Identify and penetrate new market segments through tailored marketing initiatives to optimize asset growth and strengthen brand positioning of the products
• Broaden the cardholder base and diversify portfolio mix to maximize cross-selling opportunities and revenue streams
• Manage and optimize Cost Per Acquisition (CPA) channels to enhance cost efficiency in credit card acquisition
• Utilize customer segmentation to increase the effectiveness of acquisition channels, campaigns, and cross-selling actions
• Liaise with external partners and merchants to provide special privileges and joint promotions for card acquiring and spending programs
• Monitor trends in card sector and explore opportunities for cross-selling and collaboration synergy

Requirements

• University degree holder in marketing or business administration or related disciplines
• At least 8 years of experience in credit card and financial industry, including at least 5 years of management experience
• Relevant experience in product development, project management and marketing communication is preferable
• Knowledge in card operations is an advantage
• Proficient in MS Office Applications including Excel, PowerPoint and Chinese / English word processing
• Proficient in spoken and written English and Chinese

This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates. Please forward your resume with present and expected salary by clicking “APPLY”

All applications will be treated in strict confidence and only be used for recruitment related purpose.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Product Management, Strategy/Planning, and Business Development

Referrals increase your chances of interviewing at PrimeCredit Limited by 2x

Central & Western District, Hong Kong SAR 1 day ago

Central & Western District, Hong Kong SAR 1 day ago

Hong Kong, Hong Kong SAR HK$100,000.00-HK$130,000.00 17 hours ago

Shenzhen, Guangdong, China CN¥40,000.00-CN¥60,000.00 2 years ago

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Join to apply for the Manager to Senior Manger, Customer Service (Credit Card) role at Industrial and Commercial Bank of China

2 days ago Be among the first 25 applicants

Join to apply for the Manager to Senior Manger, Customer Service (Credit Card) role at Industrial and Commercial Bank of China

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.

Job Summary

• lead the team to operate the customer maintenance and profile
• handle customer inquiries, feedback and complaints
• provide solution to customer upon request
• oversee the call centre and provide guidance when problems are found
• prepare the operating rules and guidelines to call centre staff
• provide good services in delivering and addressing customer issues
• Act as the coordinator between outsourcing and department. Draft internal department communications
• Design and implement digital marketing initiatives to existing customers to maintain customer bas
• Stimulate card activation with promotion program to existing customers
• Work closely with various internal parties and external agencies to formulate campaign strategies
• Ensure processes comply with regulatory requirements and compliance standards
• Oversee various digital marketing campaigns and channels, including advertising performance tracking conversion and user behavior tracking
• Carry on ad hoc projects as required
  
  

• Contribute to deliver good services and manage expectation to our customers
• Lead the team to complete the tasks or operation within the pre-set schedule and timeline
• Maintain a good customer base and service level to customers
• Develop, implement and evaluate existing procedure and process to enhance service standard to both internal and external customers
• Achieve business targets of card royalty and spending, card activation through credit cards related features, value propositions, promotions and projects
• Develop, implement and evaluate promotion programs, system enhancement and business plans for set goals and business performances
• Be an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experience
• Manage team budget planning, payment and reconciliation
• Monitor program performance, report and evaluate program result
• Participate in formulation, coordination and implementation of new market strategies and programs to grow the profitability of credit cards Plan to cope with department growth
  
  

• Bachelor’s degree or above, preferably major in Marketing, Business Admin or relevant disciplines
• Minimum 8 years working experience gained in relevant experience with customer services and marketing. Preferably with Banking experience is an advantage.
• Proficiency in spoken and written English and Chinese (Putonghua and Cantonese)
• Proficient in MS Office
• Self-motivated with good interpersonal and communication skills
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Banking

Referrals increase your chances of interviewing at Industrial and Commercial Bank of China by 2x

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