42 Crm Architect jobs in Hong Kong
Head of CRM (Customer Relationship Management), APAC
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Head of CRM (Customer Relationship Management), APAC role at Invesco Asia Pacific
Head of CRM (Customer Relationship Management), APACJoin to apply for the Head of CRM (Customer Relationship Management), APAC role at Invesco Asia Pacific
Get AI-powered advice on this job and more exclusive features.
About Invesco
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
About Invesco
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
What's in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive
compensation and benefit offerings including:
- Generous annual leave plus flexible paid time off
- Hybrid work schedule
- Learning and development programs
- Health & wellbeing benefits
- Parental Leave benefits
- Employee stock purchase plan (if applicable in your region)
We are seeking a strategic, technically adept and engaging CRM Leader to drive the overarching CRM vision and execution across the APAC region. This role is pivotal in shaping and aligning regional CRM strategies with regional & global objectives, spearheading the transformation and optimization of capabilities, architecting scalable solutions, and lobbying adoption & usage. Key responsibilities include but not limited to:
Regional Strategy & Global Alignment:
- Define and execute the regional CRM strategy in alignment with global roadmaps
- Act as the strategic CRM lead for APAC, collaborating with global counterparts to influence platform direction and advocate for regional priorities
- Serve as the primary CRM liaison between APAC and global technology teams, and build strong ties with EMEA and NA CRM teams. ensuring seamless integration of global initiatives into the regional context.
- Define and execute a forward-looking CRM strategy that drives operational efficiency and business growth across APAC.
- Champion the transformation of CRM processes, identifying opportunities to streamline workflows and enhance user experience.
- Act as a CRM evangelist, promoting platform adoption and showcasing the value of CRM-driven insights across the organization.
- Diagnose current state issues, lead change management efforts for new features and enhancements, ensuring high adoption and minimal disruption.
- Design and deliver targeted training programs and enablement materials tailored to diverse user groups.
- Foster a data-driven culture by promoting the use of dashboards, reports, and actionable insights to support strategic decision-making.
- Lead the design and implementation of scalable, integrated CRM solutions, ensuring alignment with enterprise architecture and data governance standards.
- Oversee end-to-end architecture and integration of Salesforce with internal systems (e.g., client, contact, and financial data platforms), ensuring data consistency and operational efficiency.
- Translate business needs into clear, actionable user stories and manage the full delivery lifecycle, including UAT and stakeholder sign-off.
- Act as the escalation point for complex CRM issues, coordinating resolution with global teams.
- Serve as a data steward for CRM in APAC, ensuring data is structured, governed, and maintained to the highest standards.
- Define and enforce data governance policies, including data quality, cleansing, transformation, and lifecycle management.
- Collaborate with global data teams to ensure regional data practices align with enterprise-wide standards and compliance requirements.
- Build trusted relationships with senior APAC business leaders, acting as a strategic advisor on CRM capabilities and opportunities.
- Effectively communicate complex CRM concepts and value propositions to executive stakeholders.
- Manage and mentor a high-performing CRM team, fostering a culture of innovation, accountability, and continuous improvement.
- Define and implement new CRM capabilities that drive business value, from ideation through to delivery and adoption.
- Prioritize and manage the regional CRM backlog, balancing quick wins with strategic initiatives.
- Work in collaboration with Experience, Platform and Analytics leaders within the Digital Experience team – collaborating in order to bridge Marketing and Distribution functions using Salesforce as the conduit
- University qualification in Business, Information Systems, or related field.
- 8+ years of hands-on Salesforce experience in a global organization, from financial services, technology, consulting or relevant industries.
- Salesforce Administrator Certification advantageous; additional certifications (e.g., Advanced Admin, Platform App Builder) are also a plus.
- Proven experience in regional strategy development, solution architecture, and global stakeholder engagement.
- Demonstrated success in leading teams, managing backlogs, and delivering new CRM capabilities.
- Strong understanding of data architecture, relational databases, and integration frameworks.
- Experience in data governance and stewardship, with a focus on maintaining high data quality and compliance.
- Familiarity with Agile/Scrum/SDLC methodologies; certifications like PMP, ITIL, or Six Sigma are advantageous.
- Strategic thinker with a strong sense of ownership and a passion for enabling business success through technology.
- Excellent communicator and influencer, capable of navigating complex stakeholder environments.
- Proactive, organized, and adaptable, with a strong focus on outcomes and continuous improvement.
- High integrity and a collaborative mindset.
Apply for the role directly at Invesco Careers : Careers at Invesco | APAC.
To know more about us:
About Invesco: our Culture: our D&I policy: Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
No
Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.
Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Business Development and Sales
- Industries Investment Management and Financial Services
Referrals increase your chances of interviewing at Invesco Asia Pacific by 2x
Get notified about new Head of Customer Relationship Management jobs in Hong Kong, Hong Kong SAR .
Head of Sales, Sustainability & Green Solutions (HONG KONG) Vice President - Product and Content Marketing Senior Director, Head of Money Movement Solutions (MMS) Head of Communications and Marketing (Arts & Cultural Center) Head of Product Management, Global Payments Solutions (HK) Country Head, PropTech Solution (90K - 120K)Hong Kong, Hong Kong SAR HK$90,000.00-HK$120,000.00 2 days ago
Marketing Executive (Consumer Communications)Central & Western District, Hong Kong SAR 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrHead of CRM (Customer Relationship Management), APAC
Posted 2 days ago
Job Viewed
Job Description
Join to apply for the Head of CRM (Customer Relationship Management), APAC role at Invesco Asia Pacific
Head of CRM (Customer Relationship Management), APACJoin to apply for the Head of CRM (Customer Relationship Management), APAC role at Invesco Asia Pacific
Get AI-powered advice on this job and more exclusive features.
About Invesco
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
About Invesco
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
What's in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive
compensation and benefit offerings including:
- Generous annual leave plus flexible paid time off
- Hybrid work schedule
- Learning and development programs
- Health & wellbeing benefits
- Parental Leave benefits
- Employee stock purchase plan (if applicable in your region)
We are seeking a strategic, technically adept and engaging CRM Leader to drive the overarching CRM vision and execution across the APAC region. This role is pivotal in shaping and aligning regional CRM strategies with regional & global objectives, spearheading the transformation and optimization of capabilities, architecting scalable solutions, and lobbying adoption & usage. Key responsibilities include but not limited to:
Regional Strategy & Global Alignment:
- Define and execute the regional CRM strategy in alignment with global roadmaps
- Act as the strategic CRM lead for APAC, collaborating with global counterparts to influence platform direction and advocate for regional priorities
- Serve as the primary CRM liaison between APAC and global technology teams, and build strong ties with EMEA and NA CRM teams. ensuring seamless integration of global initiatives into the regional context.
- Define and execute a forward-looking CRM strategy that drives operational efficiency and business growth across APAC.
- Champion the transformation of CRM processes, identifying opportunities to streamline workflows and enhance user experience.
- Act as a CRM evangelist, promoting platform adoption and showcasing the value of CRM-driven insights across the organization.
- Diagnose current state issues, lead change management efforts for new features and enhancements, ensuring high adoption and minimal disruption.
- Design and deliver targeted training programs and enablement materials tailored to diverse user groups.
- Foster a data-driven culture by promoting the use of dashboards, reports, and actionable insights to support strategic decision-making.
- Lead the design and implementation of scalable, integrated CRM solutions, ensuring alignment with enterprise architecture and data governance standards.
- Oversee end-to-end architecture and integration of Salesforce with internal systems (e.g., client, contact, and financial data platforms), ensuring data consistency and operational efficiency.
- Translate business needs into clear, actionable user stories and manage the full delivery lifecycle, including UAT and stakeholder sign-off.
- Act as the escalation point for complex CRM issues, coordinating resolution with global teams.
- Serve as a data steward for CRM in APAC, ensuring data is structured, governed, and maintained to the highest standards.
- Define and enforce data governance policies, including data quality, cleansing, transformation, and lifecycle management.
- Collaborate with global data teams to ensure regional data practices align with enterprise-wide standards and compliance requirements.
- Build trusted relationships with senior APAC business leaders, acting as a strategic advisor on CRM capabilities and opportunities.
- Effectively communicate complex CRM concepts and value propositions to executive stakeholders.
- Manage and mentor a high-performing CRM team, fostering a culture of innovation, accountability, and continuous improvement.
- Define and implement new CRM capabilities that drive business value, from ideation through to delivery and adoption.
- Prioritize and manage the regional CRM backlog, balancing quick wins with strategic initiatives.
- Work in collaboration with Experience, Platform and Analytics leaders within the Digital Experience team – collaborating in order to bridge Marketing and Distribution functions using Salesforce as the conduit
- University qualification in Business, Information Systems, or related field.
- 8+ years of hands-on Salesforce experience in a global organization, from financial services, technology, consulting or relevant industries.
- Salesforce Administrator Certification advantageous; additional certifications (e.g., Advanced Admin, Platform App Builder) are also a plus.
- Proven experience in regional strategy development, solution architecture, and global stakeholder engagement.
- Demonstrated success in leading teams, managing backlogs, and delivering new CRM capabilities.
- Strong understanding of data architecture, relational databases, and integration frameworks.
- Experience in data governance and stewardship, with a focus on maintaining high data quality and compliance.
- Familiarity with Agile/Scrum/SDLC methodologies; certifications like PMP, ITIL, or Six Sigma are advantageous.
- Strategic thinker with a strong sense of ownership and a passion for enabling business success through technology.
- Excellent communicator and influencer, capable of navigating complex stakeholder environments.
- Proactive, organized, and adaptable, with a strong focus on outcomes and continuous improvement.
- High integrity and a collaborative mindset.
Apply for the role directly at Invesco Careers : Careers at Invesco | APAC.
To know more about us:
About Invesco: our Culture: our D&I policy: Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
No
Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.
Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Business Development and Sales
- Industries Investment Management and Financial Services
Referrals increase your chances of interviewing at Invesco Asia Pacific by 2x
Get notified about new Head of Customer Relationship Management jobs in Hong Kong, Hong Kong SAR .
Head of Sales, Sustainability & Green Solutions (HONG KONG) Vice President - Product and Content Marketing Senior Director, Head of Money Movement Solutions (MMS) Head of Communications and Marketing (Arts & Cultural Center) Head of Product Management, Global Payments Solutions (HK) Country Head, PropTech Solution (90K - 120K)Hong Kong, Hong Kong SAR HK$90,000.00-HK$120,000.00 2 days ago
Marketing Executive (Consumer Communications)Central & Western District, Hong Kong SAR 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSystem architecture researcher
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the System architecture researcher role at Comate (Hongkong) Limited
Continue with Google Continue with Google
2 weeks ago Be among the first 25 applicants
Join or sign in to find your next jobJoin to apply for the System architecture researcher role at Comate (Hongkong) Limited
- Responsible for the research of the internet structure, the design of server framework and database structure, the running of the IoT server platform and the management of the server monitoring
- To do research on the architectural design and planning of the product system, including the overall system structure, module division, interface definition, data flow, etc.
- To do research on methods to continuously optimize and improve the architecture of the software system to improve the scalability, maintainability and performance of the system.
- To participate in research tasks of software development, including requirements analysis, design review, code development, testing and acceptance, etc., to ensure the quality and stability of the software system.
- To do research for the performance troubleshooting of software systems, and solving technical problems in the software development process.
- To do research on new technologies and methods in the field of software architecture to promote the team's technical progress and innovation.
- Responsible for the research of the internet structure, the design of server framework and database structure, the running of the IoT server platform and the management of the server monitoring
- To do research on the architectural design and planning of the product system, including the overall system structure, module division, interface definition, data flow, etc.
- To do research on methods to continuously optimize and improve the architecture of the software system to improve the scalability, maintainability and performance of the system.
- To participate in research tasks of software development, including requirements analysis, design review, code development, testing and acceptance, etc., to ensure the quality and stability of the software system.
- To do research for the performance troubleshooting of software systems, and solving technical problems in the software development process.
- To do research on new technologies and methods in the field of software architecture to promote the team's technical progress and innovation.
- Effective written and verbal skills (English& Mandarin)
- Effective interpersonal communication skill
- Good record keeping and report writing.
- Contribute positively to teams and the general work environment.
- Committed to ongoing learning.
- Problem-solving mentality.
- Ability to work independently and as part of a team.
- Pro-active, goal-oriented and with a "can-do” attitude.
- Effective time management to deliver quality results in a timely manner.
- Master’s degree or above, majoring in computer, software engineering or other related majors.
- Have more than 5 years of experience in software system architecture design, and be familiar with common software/hardware architecture design patterns and design principles.
- Proficient in at least one mainstream programming language, such as Java, Python, etc., and familiar with commonly used development tools and technologies.
- Familiar with commonly used database technologies, such as MySQL, Oracle, etc., and familiar with commonly used caching and message queue technologies.
- Have excellent communication, teamwork and leadership skills, and be able to communicate and collaborate effectively with team members and other departments.
- Have innovative thinking and learning ability, be able to continuously learn and master new technologies and methods, and promote the team's technological progress and innovation.
- Seniority level Entry level
- Employment type Full-time
- Job function Manufacturing and Information Technology
Get notified about new Researcher jobs in Hong Kong, Hong Kong SAR .
Hong Kong SAR HK$25,420 - HK$25,420 2 weeks ago
Associate/VP - Latin America Fundamental Research Analyst Part-time Research Assistant II (ELR2501) (E&L) Market Research Analyst (Design background) Digital Research Intern (HK based, fresh graduates are encouraged to apply) Campus Quantitative Researcher (Summer 2025 Intern) Business Analyst X 2 roles | HKD 33K - HKD 38K | Immediate Start Business Analyst and Project Management Graduate Programme (Immediate Start Preferred) Quantitative Researcher - Mid Freq Futures & Equities Co-Founder/Partner for Marketplace Startup Tier 1 Hedge Fund Senior Equities Quantitative Researcher (Singapore/Hong Kong/Shanghai/Dubai) Part-time Research Associate/Assistant I/II/Technical Assistant (Project no: R6728) (B&A) - (25001BB) Analyst, Macro Flow Sales, Global Markets Asia V.I.E - Business Analyst & Marketing Project Coordinator - Hong KongWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSystem architecture researcher
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the System architecture researcher role at Comate (Hongkong) Limited
Continue with Google Continue with Google
2 weeks ago Be among the first 25 applicants
Join or sign in to find your next jobJoin to apply for the System architecture researcher role at Comate (Hongkong) Limited
- Responsible for the research of the internet structure, the design of server framework and database structure, the running of the IoT server platform and the management of the server monitoring
- To do research on the architectural design and planning of the product system, including the overall system structure, module division, interface definition, data flow, etc.
- To do research on methods to continuously optimize and improve the architecture of the software system to improve the scalability, maintainability and performance of the system.
- To participate in research tasks of software development, including requirements analysis, design review, code development, testing and acceptance, etc., to ensure the quality and stability of the software system.
- To do research for the performance troubleshooting of software systems, and solving technical problems in the software development process.
- To do research on new technologies and methods in the field of software architecture to promote the team's technical progress and innovation.
- Responsible for the research of the internet structure, the design of server framework and database structure, the running of the IoT server platform and the management of the server monitoring
- To do research on the architectural design and planning of the product system, including the overall system structure, module division, interface definition, data flow, etc.
- To do research on methods to continuously optimize and improve the architecture of the software system to improve the scalability, maintainability and performance of the system.
- To participate in research tasks of software development, including requirements analysis, design review, code development, testing and acceptance, etc., to ensure the quality and stability of the software system.
- To do research for the performance troubleshooting of software systems, and solving technical problems in the software development process.
- To do research on new technologies and methods in the field of software architecture to promote the team's technical progress and innovation.
- Effective written and verbal skills (English& Mandarin)
- Effective interpersonal communication skill
- Good record keeping and report writing.
- Contribute positively to teams and the general work environment.
- Committed to ongoing learning.
- Problem-solving mentality.
- Ability to work independently and as part of a team.
- Pro-active, goal-oriented and with a "can-do” attitude.
- Effective time management to deliver quality results in a timely manner.
- Master’s degree or above, majoring in computer, software engineering or other related majors.
- Have more than 5 years of experience in software system architecture design, and be familiar with common software/hardware architecture design patterns and design principles.
- Proficient in at least one mainstream programming language, such as Java, Python, etc., and familiar with commonly used development tools and technologies.
- Familiar with commonly used database technologies, such as MySQL, Oracle, etc., and familiar with commonly used caching and message queue technologies.
- Have excellent communication, teamwork and leadership skills, and be able to communicate and collaborate effectively with team members and other departments.
- Have innovative thinking and learning ability, be able to continuously learn and master new technologies and methods, and promote the team's technological progress and innovation.
- Seniority level Entry level
- Employment type Full-time
- Job function Manufacturing and Information Technology
Get notified about new Researcher jobs in Hong Kong, Hong Kong SAR .
Hong Kong SAR HK$25,420 - HK$25,420 2 weeks ago
Associate/VP - Latin America Fundamental Research Analyst Part-time Research Assistant II (ELR2501) (E&L) Market Research Analyst (Design background) Digital Research Intern (HK based, fresh graduates are encouraged to apply) Campus Quantitative Researcher (Summer 2025 Intern) Business Analyst X 2 roles | HKD 33K - HKD 38K | Immediate Start Business Analyst and Project Management Graduate Programme (Immediate Start Preferred) Quantitative Researcher - Mid Freq Futures & Equities Co-Founder/Partner for Marketplace Startup Tier 1 Hedge Fund Senior Equities Quantitative Researcher (Singapore/Hong Kong/Shanghai/Dubai) Part-time Research Associate/Assistant I/II/Technical Assistant (Project no: R6728) (B&A) - (25001BB) Analyst, Macro Flow Sales, Global Markets Asia V.I.E - Business Analyst & Marketing Project Coordinator - Hong KongWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY) role at Nanyang Commercial Bank Ltd.
Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY)1 week ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY) role at Nanyang Commercial Bank Ltd.
Get AI-powered advice on this job and more exclusive features.
Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.
Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.
Your talent is our treasure, come to explore your potential with us.
Job Responsibilities
- Establish and strengthen the relationships with high-net-worth customers, identify and fulfil their investment needs by providing thorough financial analysis;
- Initiate and implement strategies to promote a full range of retail banking products through a proactive and professional approach in achieving the business sales targets of the bank.
- Bachelor’s degree or above Business or related disciplines;
- At least 2 years of sales experience in consumer banking field
- Sound knowledge towards investment market and various banking products;
- Sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must;
- CFPCM / CFMP / ECF – RWM is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Candidate with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management.
We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt. Seniority level
- Seniority level Entry level
- Employment type Other
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Nanyang Commercial Bank Ltd. by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong SAR .
Assistant Manager, Customer Relationship Deputy Manager to Senior Manager, Complaints Team Assistant Manager - Contact Centre and Remote Channel Manager, Customer Relationship (Complaint Handling) Service Quality Manager - Organization & Productivity Management Manager/ Associate Manager, Retail Banking Services (Account Opening and Customer Due Diligence Team)Southern District, Hong Kong SAR 3 days ago
Senior Customer Relations Manager - Wealth and Personal Banking (Assistant) Service Management Manager (ToB) Manager, Customer & Policy Services, Projects & Operation Excellence Assistant Account Manager (Employee Benefits) Account Servicing Manager (General Insurance) Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required)Hong Kong SAR $15,360.00-$15,600.00 1 month ago
WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN)
Posted today
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN) role at Nanyang Commercial Bank Ltd.
Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN)1 day ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN) role at Nanyang Commercial Bank Ltd.
Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.
Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.
Your talent is our treasure, come to explore your potential with us.
Job Responsibilities
- Establish and strengthen the relationships with high-net-worth customers, identify and fulfil their investment needs by providing thorough financial analysis;
- Initiate and implement strategies to promote a full range of retail banking products through a proactive and professional approach in achieving the business sales targets of the bank.
- Bachelor’s degree or above Business or related disciplines;
- At least 2 years of sales experience in consumer banking field
- Sound knowledge towards investment market and various banking products;
- Sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must;
- CFPCM / CFMP / ECF – RWM is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Candidate with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management.
We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt. Seniority level
- Seniority level Entry level
- Employment type Other
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Nanyang Commercial Bank Ltd. by 2x
Sign in to set job alerts for “Customer Relations Manager” roles. Assistant Manager, Customer Relationship Deputy Manager to Senior Manager, Complaints Team Service Quality Manager - Cards & Unsecured Lending Assistant Manager - Contact Centre and Remote Channel Manager to Senior Manger, Customer Service (Credit Card) Customer Service Manager I - Wealth & Personal Banking Key Account Manager / Sales Manager, US Markets (Frequent Travel to US is Required) (Assistant) Service Management Manager (ToB) Assistant Ice Rink Manager, Frontline Operation, Customer Service, People Management, 5 daysHong Kong SAR $15,360.00-$15,600.00 2 months ago
WeLab Bank - Manager/ Assistant Manager, Account Operations Account Servicing Manager (General Insurance)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY)
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY) role at Nanyang Commercial Bank Ltd.
Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY)1 week ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-IY) role at Nanyang Commercial Bank Ltd.
Get AI-powered advice on this job and more exclusive features.
Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.
Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.
Your talent is our treasure, come to explore your potential with us.
Job Responsibilities
- Establish and strengthen the relationships with high-net-worth customers, identify and fulfil their investment needs by providing thorough financial analysis;
- Initiate and implement strategies to promote a full range of retail banking products through a proactive and professional approach in achieving the business sales targets of the bank.
- Bachelor’s degree or above Business or related disciplines;
- At least 2 years of sales experience in consumer banking field
- Sound knowledge towards investment market and various banking products;
- Sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must;
- CFPCM / CFMP / ECF – RWM is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Candidate with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management.
We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt. Seniority level
- Seniority level Entry level
- Employment type Other
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Nanyang Commercial Bank Ltd. by 2x
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Assistant Manager, Customer Relationship Deputy Manager to Senior Manager, Complaints Team Assistant Manager - Contact Centre and Remote Channel Manager, Customer Relationship (Complaint Handling) Service Quality Manager - Organization & Productivity Management Manager/ Associate Manager, Retail Banking Services (Account Opening and Customer Due Diligence Team)Southern District, Hong Kong SAR 3 days ago
Senior Customer Relations Manager - Wealth and Personal Banking (Assistant) Service Management Manager (ToB) Manager, Customer & Policy Services, Projects & Operation Excellence Assistant Account Manager (Employee Benefits) Account Servicing Manager (General Insurance) Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required)Hong Kong SAR $15,360.00-$15,600.00 1 month ago
WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Customer Relationship Manager
Posted 10 days ago
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Job Description
Join to apply for the Customer Relationship Manager role at myGwork - LGBTQ+ Business Community
1 day ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager role at myGwork - LGBTQ+ Business Community
This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
A CRM is responsible for building and maintaining strong relationships with clients and customers with a primary focus on supporting Sales in bringing customers into our business and once onboarded, strive to make it effortless for the customers to do business with Colt as well as enhancing customer satisfaction, retention, and loyalty. Customer Relationship Managers ensure customer needs are met and they have a positive and rewarding experience with the organization.
Job Description
Role Responsibilities
- Assist Sales team in sales related admin tasks.
- Prepare standard price quotations to customers, work on internal supporting tools to manage customer data base and services.
- Process orders, changes and churn requests.
- Work closely with internal supporting teams to follow up on order process and service delivery status to update Sales as well Customers.
- Check and verify information by accessing various internal system tools
- Address billing issues and account receivables by coordinating with the finance team and the customers
- Provide support at sales related customer events.
- Prepare and maintain accurate report
- May need to join customer meeting when necessary.
- 3+ years experience in handling customer call/e-mails for complaints and inquiries
- Fluent in English, strong communication skills, both written and verbal and excellent active listening skills
- Experience working in sales support or customer support
- Basic knowledge of IT services
- Working knowledge on Microsoft Office (Excel / Word /PowerPoint)
- Coordination skills, ability to listen and collect information
- Adaptability and a team player
- Responsible attitude with customer-oriented mind-set
- Experience or knowledge in Telecom industry is a plus
- Business level Mandarin is preferable
- Proactive, independent and with can-do attitude.
- Quick learner
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Telecommunications
Referrals increase your chances of interviewing at myGwork - LGBTQ+ Business Community by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong, Hong Kong SAR .
Assistant Manager, Customer Relationship Deputy Manager to Senior Manager, Complaints Team Manager to Senior Manger, Customer Service (Credit Card) Manager, Customer Relationship (Complaint Handling) Assistant Manager - Contact Centre and Remote Channel Service Quality Manager - Cards & Unsecured Lending Service Quality Manager - Organization & Productivity Management Manager, Sales, Reservations and Customer Service Senior Customer Relations Manager - Wealth and Personal Banking Manager, Customer & Policy Services, Projects & Operation Excellence (Assistant) Service Management Manager (ToB) Assistant Account Manager (Employee Benefits)Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago
Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required) Assistant /Deputy Operation Manager (Branch) WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager
Posted 10 days ago
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Job Description
Responsibilities :
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer, for example, promote investment and insurance products to fulfill customers’ needs
- Expand the existing client base by exploring potential customers in the market
Requirements:
- Degree holder or above, with minimum 5 years' experience in handling investment portfolio of affluent customers
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required (Qualified under SFO for handling Regulated Activities Types 1 & 4)
- Professional qualification of ARWP is an advantage
- ECF achievement is the definite advantage
Candidates with more experience will be considered as Senior Customer Relationship Manager.
#J-18808-LjbffrCustomer Relationship Manager
Posted 10 days ago
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Job Description
6 months ago Be among the first 25 applicants
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
Responsibilities
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer, for example, promote investment and insurance products to fulfill customers’ needs
- Expand the existing client base by exploring potential customers in the market
- Degree holder or above, with minimum 5 years' experience in handling investment portfolio of affluent customers
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required (Qualified under SFO for handling Regulated Activities Types 1 & 4)
- Professional qualification of ARWP is an advantage
The above post requires proficiency in English, Cantonese and Putonghua.
We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong , or fax to 2838 9209 , or e-mail to l: (email redacted, apply via Company website) .
Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China) Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong SAR .
Assistant Manager, Customer Relationship (Assistant) Service Management Manager (ToB) Complaint Management and Service Project, Principal (Senior Manager) Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required)Hong Kong SAR $15,360 - $15,600 2 weeks ago
Assistant /Deputy Operation Manager (Branch) WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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