What Jobs are available for Customer Advisor in Hong Kong?

Cigna Customer Advisor

Job Responsibilities:

• Handle incoming promotion hotline for customer enquiries
• Promote insurance product / promotion plan to customers through telephone call (no cold call is needed)
• Provide professional insurance advice to customers and understand customer needs
• Achieve individual and team target
• Handle ad-hoc project

Job Requirements:

• Holding valid IIQE papers 1,2
• At least 1-year call centre or insurance selling experience
• Excellent telephone manner, communication skills and servicing skills
• Self-motivated, aggressive with a positive mind
• Native in Cantonese
• Insurance agents and financial advisors are welcome

Compensation & Benefits:

• Competitive Compensation Package with attractive commission scheme (with average monthly take home of HK30,000 or above)
• Performance / Special Incentive
• Incentive trip
• 5 days' work per week (37.5 hours per week)
• Comprehensive medical and dental coverage
• 12 days Annual Leave + Birthday Leave
• Structured on-the-job training

電話推廣主任

工作職責:

• 處理投保熱線客戶查詢
• 通過電話向客戶推銷保險產品/促銷計劃(不需要cold call)
• 向客戶提供專業的保險建議,並了解客戶的需求
• 實現個人和團隊目標
• 處理臨時項目

要求:

• 持有有效的保險牌照1,2
• 至少1年call centre或保險銷售經驗
• 優秀的電話應對技巧,溝通技巧和良好的服務質素
• 自我激勵,積極上進和正面的思維
• 流利廣東話
• 歡迎保險代理人和財務顧問申請

薪酬和福利:

• 良好的薪酬待遇及豐厚佣金計劃 (平均月入可達30,000港元或以上)
• 特別獎勵
• 獎勵旅行
• 每週工作5天(每週工作時間37.5)
• 完善醫療及牙科保障
• 12日以上有薪年假 + 生日假
• 完善在職培訓

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

主要職責

• 協助處理日常文書及行政工作,包括資料收集、郵件處理、文件歸檔及系統資料輸入
• 支援項目經理跟進項目進度,協助整理會議紀錄及撰寫工作報告
• 協調跨部門工作安排,確保項目有效執行
• 協助處理客戶及供應商的基本聯繫與資料更新
• 製作簡報、整理數據並支援日常營運相關工作
• 安排及跟進項目會議,確保執行細節與時間表得以落實

入職要求

• DES五科合格及以上(應屆畢業生亦可考慮)
• 責任心強、細心有條理,具良好的時間管理及執行能力
• 具備良好的中英文書寫能力與溝通技巧
• 熟悉 Microsoft Office(Word、Excel、PowerPoint)
• 具備團隊合作精神,主動積極,能獨立完成工作
• 歡迎香港居民、持有 IANG 簽證人士或正在就讀香港大專/大學的應屆畢業生申請

工作類型: 全職

薪酬: $16,000.00至$24,000.00(每月)

福利:

• 有薪病假
• 晉升機會
• 產假
• 額外休息日

Work Location: 親身到場

At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user.

• Own the cashier and service desk zone
• Manage returns, refunds, exchanges, and resolve user issues
• Support Click & Collect, eCommerce, and Delivery services
• Keep track of cash handling accuracy and systems updates
• Collaborate with teammates during store opening/closing
• Take part in layout, stock, and omnichannel service operations

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:

• Performance Bonus based on your team's results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday Leave, Wedding Leave, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Love helping people and solving problems? Apply now and bring sport to life with us.

At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user.

• Own the cashier and service desk zone
• Manage returns, refunds, exchanges, and resolve user issues
• Support Click & Collect, eCommerce, and Delivery services
• Keep track of cash handling accuracy and systems updates
• Collaborate with teammates during store opening/closing
• Take part in layout, stock, and omnichannel service operations

Requirements

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

Benefits

We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:

• Performance Bonus based on your team's results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday Leave, Wedding Leave, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Love helping people and solving problems? Apply now and bring sport to life with us.

At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user.

• Own the cashier and service desk zone
• Manage returns, refunds, exchanges, and resolve user issues
• Support Click & Collect, eCommerce, and Delivery services
• Keep track of cash handling accuracy and systems updates
• Collaborate with teammates during store opening/closing
• Take part in layout, stock, and omnichannel service operations

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:

• Performance Bonus based on your team's results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday Leave, Wedding Leave, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Love helping people and solving problems? Apply now and bring sport to life with us.

At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user.

• Own the cashier and service desk zone
• Manage returns, refunds, exchanges, and resolve user issues
• Support Click & Collect, eCommerce, and Delivery services
• Keep track of cash handling accuracy and systems updates
• Collaborate with teammates during store opening/closing
• Take part in layout, stock, and omnichannel service operations

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:

• Performance Bonus based on your team's results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday Leave, Wedding Leave, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Love helping people and solving problems? Apply now and bring sport to life with us.

At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user.

• Own the cashier and service desk zone
• Manage returns, refunds, exchanges, and resolve user issues
• Support Click & Collect, eCommerce, and Delivery services
• Keep track of cash handling accuracy and systems updates
• Collaborate with teammates during store opening/closing
• Take part in layout, stock, and omnichannel service operations

Requirements

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

Benefits

We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:

• Performance Bonus based on your team's results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday Leave, Wedding Leave, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Love helping people and solving problems? Apply now and bring sport to life with us.

At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user.

• Own the cashier and service desk zone
• Manage returns, refunds, exchanges, and resolve user issues
• Support Click & Collect, eCommerce, and Delivery services
• Keep track of cash handling accuracy and systems updates
• Collaborate with teammates during store opening/closing
• Take part in layout, stock, and omnichannel service operations

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:

• Performance Bonus based on your team's results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday Leave, Wedding Leave, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Love helping people and solving problems? Apply now and bring sport to life with us.

At Decathlon, great service is our sport. As a Customer Service Advisor, you are the front-line expert who handles transactions, returns, complaints, and delivers a smooth, joyful experience to every user.

• Own the cashier and service desk zone
• Manage returns, refunds, exchanges, and resolve user issues
• Support Click & Collect, eCommerce, and Delivery services
• Keep track of cash handling accuracy and systems updates
• Collaborate with teammates during store opening/closing
• Take part in layout, stock, and omnichannel service operations

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:

• Performance Bonus based on your team's results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday Leave, Wedding Leave, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Love helping people and solving problems? Apply now and bring sport to life with us.