186 Customer Advisor jobs in Hong Kong
Customer Care Advisor (English Speaking)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Care Advisor (English Speaking) role at Cathay Pacific
Customer Care Advisor (English Speaking)Join to apply for the Customer Care Advisor (English Speaking) role at Cathay Pacific
Get AI-powered advice on this job and more exclusive features.
Role Introduction
Reports to: Customer Contact Team Lead
This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world class customer care.
As the Customer Care Advisor, you should achieve the highest customer service standards when servicing and selling to customers, you will be responsible for providing one-stop-shop customer service through all Digital channels to build strong relationship with customers and ensure the generation of maximum revenue by interpreting customer needs and promoting Cathay Pacific services.
With your expertise, skills and knowledge in customer service, you will be arranged one of the three teams (Call & Digital Channel Team, Fulfilment Team, and High Tiers Membership Team) to learn to be proficient multi-tasking with promising and structured career progression plan within the team.
**Promising and Structured Career Development Steps in Customer Care Department**
Customer Care Advisor (III, II, I) > Senior Customer Care Advisor > Customer Contact Team Lead > Assistant Manager - Customer Contact > Customer Contact Manager
Key Responsibilities
- Provide one-stop-shop customer service through all Digital, e.g. Livechat, WhatsApp, Facebook Messenger, etc., and Telephone channels
- Recommend travel products, fares and services and provide after-sales support to customers
- Assist customers to buy and self-serve seamlessly through our websites and mobile application
- Handle reservation and ticketing issuance, re-issuance for travel plan alteration, upgrades for the airline’s loyalty and frequent flyer member
- Assist customer to resolve disservice situations e.g. determine alternate flight options for delayed, cancelled or missed flights, change or rebook when irregularity occur
- Meet key contact centre performance goals in terms of customer satisfaction, quality, productivity and key performance metrics
- Capture every sales opportunity to improve revenue generations
- Respond to feedback and general enquiries from worldwide 24 x 7
- Support Customer Contact teams around the world when required
- Right to work in Hong Kong
- Minimum age of 18
- Good command of spoken and written English
- Fresh graduates are welcome
- Proficiency in PC operation and typing
- Customer service-oriented attitude with good communication and problem solving skills
- Good team player with an ability to work independently
- Ability to work organized and focused
- Ability to work under pressure
- Flexibility to work on shift schedules (including overnight, weekend, and public holidays)
- Being part of a world-class service brand to be proud of
- Roster based on a 5-day working week with flexible shift patternsto suit different lifestyles
- World-class training and structured career progression path
- A safe and collaborative working environment which embraces a diverse and inclusive culture
- Medical coverage & other flexible benefits
- Flexible retirement scheme
- Discounted travel across many airlines for you and your family
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
- Terms and Conditions Apply.
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Cathay Pacific by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 weeks ago
Service Stylist (Guest Relations)- The Langham, Hong Kong Assistant Customer Service Manager, Customer RelationsWan Chai District, Hong Kong SAR 1 week ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)Sha Tin District, Hong Kong SAR 2 weeks ago
Customer Service Officer (The Kai Tak Mall) Customer Service Representative (Hotline)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Care Advisor (Japanese Speaking)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific
Customer Care Advisor (Japanese Speaking)9 hours ago Be among the first 25 applicants
Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific
Role Introduction
Reports to: Customer Contact Team Lead
This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world class customer care.
As the Customer Care Advisor, you should achieve the highest customer service standards when servicing and selling to customers. You will be responsible for providing one-stop-shop customer service through all Digital channels to build strong relationship with customers and ensure the generation of maximum revenue by interpreting customer needs and promoting Cathay Pacific services.
With your expertise, skills and knowledge in customer service, you will be arranged one of the three teams (Call & Digital Channel Team, Fulfilment Team, and High Tiers Membership Team) to learn to be proficient multi-tasking with promising and structured career progression plan within the team.
Promising and Structured Career Development Steps in Customer Care Department
Customer Care Advisor (III, II, I) > Senior Customer Care Advisor > Customer Contact Team Lead > Assistant Manager Customer Contact > Customer Contact Manager
Key Responsibilities
- Provide one-stop-shop customer service through all Digital e.g (Livechat, WhatsApp, Facebook Messenger, etc) and Telephone channels
- Recommend travel products, fares and services and provide after-sales support to customers
- Assist customers to buy and self-serve seamlessly through our websites and mobile application
- Handle reservation and ticketing issuance, re-issuance for travel plan alteration, upgrades for the airline’s loyalty and frequent flyer member
- Assist customer to resolve disservice situations e.g., determine alternate flight options for delayed, cancelled or missed flights, change or rebook when irregularity occur
- Meet key contact centre performance goals in terms of customer satisfaction, quality, productivity and key performance metrics
- Capture every sales opportunity to improve revenue generations
- Respond to feedback and general enquires from worldwide 24x7
- Support Customer Contact teams around the world when required
- Right to work in Hong Kong
- Minimum age of 18
- Good command of written and spoken English and Japanese, obtain Japanese Language Proficient Test (JLPT) N2 qualification or above is an advantage
- Fresh graduates are welcome
- Proficiency in PC operation
- Customer service-oriented attitude and good communication skills
- Good team player with an ability to work independently
- Ability to work organized and focused
- Ability to work under pressure
- Being part of a world-class service brand to be proud of
- World-class training and structured career progression path
- A safe and collaborative working environment which embraces a diverse and inclusive culture
- Special allowance is entitled to public holiday shifts
- Extensive medical coverage & insurance scheme for you and your dependents
- Flexible retirement scheme
- Discounted travel across many airlines for you and your family
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
- Terms and Conditions Apply
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Cathay Pacific by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Service Stylist (Guest Relations)- The Langham, Hong Kong Assistant Customer Service Manager, Customer Relations Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)Sha Tin District, Hong Kong SAR 2 days ago
Customer Services Officer(Complaints & Enquiries) Customer Service Officer (The Kai Tak Mall) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 2 weeks ago
Customer Care Advisor (English Speaking)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Care Advisor (Japanese Speaking)
Posted 2 days ago
Job Viewed
Job Description
Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific
Customer Care Advisor (Japanese Speaking)9 hours ago Be among the first 25 applicants
Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific
Role Introduction
Reports to: Customer Contact Team Lead
This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world class customer care.
As the Customer Care Advisor, you should achieve the highest customer service standards when servicing and selling to customers. You will be responsible for providing one-stop-shop customer service through all Digital channels to build strong relationship with customers and ensure the generation of maximum revenue by interpreting customer needs and promoting Cathay Pacific services.
With your expertise, skills and knowledge in customer service, you will be arranged one of the three teams (Call & Digital Channel Team, Fulfilment Team, and High Tiers Membership Team) to learn to be proficient multi-tasking with promising and structured career progression plan within the team.
Promising and Structured Career Development Steps in Customer Care Department
Customer Care Advisor (III, II, I) > Senior Customer Care Advisor > Customer Contact Team Lead > Assistant Manager Customer Contact > Customer Contact Manager
Key Responsibilities
- Provide one-stop-shop customer service through all Digital e.g (Livechat, WhatsApp, Facebook Messenger, etc) and Telephone channels
- Recommend travel products, fares and services and provide after-sales support to customers
- Assist customers to buy and self-serve seamlessly through our websites and mobile application
- Handle reservation and ticketing issuance, re-issuance for travel plan alteration, upgrades for the airline’s loyalty and frequent flyer member
- Assist customer to resolve disservice situations e.g., determine alternate flight options for delayed, cancelled or missed flights, change or rebook when irregularity occur
- Meet key contact centre performance goals in terms of customer satisfaction, quality, productivity and key performance metrics
- Capture every sales opportunity to improve revenue generations
- Respond to feedback and general enquires from worldwide 24x7
- Support Customer Contact teams around the world when required
- Right to work in Hong Kong
- Minimum age of 18
- Good command of written and spoken English and Japanese, obtain Japanese Language Proficient Test (JLPT) N2 qualification or above is an advantage
- Fresh graduates are welcome
- Proficiency in PC operation
- Customer service-oriented attitude and good communication skills
- Good team player with an ability to work independently
- Ability to work organized and focused
- Ability to work under pressure
- Being part of a world-class service brand to be proud of
- World-class training and structured career progression path
- A safe and collaborative working environment which embraces a diverse and inclusive culture
- Special allowance is entitled to public holiday shifts
- Extensive medical coverage & insurance scheme for you and your dependents
- Flexible retirement scheme
- Discounted travel across many airlines for you and your family
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
- Terms and Conditions Apply
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Cathay Pacific by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Service Stylist (Guest Relations)- The Langham, Hong Kong Assistant Customer Service Manager, Customer Relations Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)Sha Tin District, Hong Kong SAR 2 days ago
Customer Services Officer(Complaints & Enquiries) Customer Service Officer (The Kai Tak Mall) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 2 weeks ago
Customer Care Advisor (English Speaking)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Care Advisor (English Speaking)
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Customer Care Advisor (English Speaking) role at Cathay Pacific
Customer Care Advisor (English Speaking)Join to apply for the Customer Care Advisor (English Speaking) role at Cathay Pacific
Get AI-powered advice on this job and more exclusive features.
Role Introduction
Reports to: Customer Contact Team Lead
This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world class customer care.
As the Customer Care Advisor, you should achieve the highest customer service standards when servicing and selling to customers, you will be responsible for providing one-stop-shop customer service through all Digital channels to build strong relationship with customers and ensure the generation of maximum revenue by interpreting customer needs and promoting Cathay Pacific services.
With your expertise, skills and knowledge in customer service, you will be arranged one of the three teams (Call & Digital Channel Team, Fulfilment Team, and High Tiers Membership Team) to learn to be proficient multi-tasking with promising and structured career progression plan within the team.
**Promising and Structured Career Development Steps in Customer Care Department**
Customer Care Advisor (III, II, I) > Senior Customer Care Advisor > Customer Contact Team Lead > Assistant Manager - Customer Contact > Customer Contact Manager
Key Responsibilities
- Provide one-stop-shop customer service through all Digital, e.g. Livechat, WhatsApp, Facebook Messenger, etc., and Telephone channels
- Recommend travel products, fares and services and provide after-sales support to customers
- Assist customers to buy and self-serve seamlessly through our websites and mobile application
- Handle reservation and ticketing issuance, re-issuance for travel plan alteration, upgrades for the airline’s loyalty and frequent flyer member
- Assist customer to resolve disservice situations e.g. determine alternate flight options for delayed, cancelled or missed flights, change or rebook when irregularity occur
- Meet key contact centre performance goals in terms of customer satisfaction, quality, productivity and key performance metrics
- Capture every sales opportunity to improve revenue generations
- Respond to feedback and general enquiries from worldwide 24 x 7
- Support Customer Contact teams around the world when required
- Right to work in Hong Kong
- Minimum age of 18
- Good command of spoken and written English
- Fresh graduates are welcome
- Proficiency in PC operation and typing
- Customer service-oriented attitude with good communication and problem solving skills
- Good team player with an ability to work independently
- Ability to work organized and focused
- Ability to work under pressure
- Flexibility to work on shift schedules (including overnight, weekend, and public holidays)
- Being part of a world-class service brand to be proud of
- Roster based on a 5-day working week with flexible shift patternsto suit different lifestyles
- World-class training and structured career progression path
- A safe and collaborative working environment which embraces a diverse and inclusive culture
- Medical coverage & other flexible benefits
- Flexible retirement scheme
- Discounted travel across many airlines for you and your family
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
- Terms and Conditions Apply.
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Cathay Pacific by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 weeks ago
Service Stylist (Guest Relations)- The Langham, Hong Kong Assistant Customer Service Manager, Customer RelationsWan Chai District, Hong Kong SAR 1 week ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)Sha Tin District, Hong Kong SAR 2 weeks ago
Customer Service Officer (The Kai Tak Mall) Customer Service Representative (Hotline)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Advisor - Full-time (Central Store)
Posted 10 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 6 days ago
Assistant Customer Service Manager, Customer Relations Customer Service Advisor - Full-time (Causeway Bay Store) Customer Service Advisor - Full-time (Mong Kok Store)Mong Kok, Hong Kong SAR HK$17, 00.00-HK 21,000.00 1 week ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Causeway Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Mong Kok Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Kowloon Bay, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Tsuen Wan District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Shatin Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Service Advisor - Full-time (Shatin Store) Customer Care Advisor (English Speaking)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Advisor - Full-time (Central Store)
Posted 3 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 6 days ago
Assistant Customer Service Manager, Customer Relations Customer Service Advisor - Full-time (Causeway Bay Store) Customer Service Advisor - Full-time (Mong Kok Store)Mong Kok, Hong Kong SAR HK$17, 00.00-HK 21,000.00 1 week ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Causeway Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Mong Kok Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Kowloon Bay, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Tsuen Wan District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Shatin Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Service Advisor - Full-time (Shatin Store) Customer Care Advisor (English Speaking)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Advisor - Full-time (Kowloon Bay Store)
Posted 10 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Assistant Customer Service Manager, Customer Relations Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK$17, 00.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Causeway Bay Store) Customer Service Advisor - Full-time (Mong Kok Store)Mong Kok, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Causeway Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Mong Kok Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Kowloon Bay, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Tsuen Wan District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Shatin Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Service Advisor - Full-time (Shatin Store) Customer Care Advisor (English Speaking)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Customer advisor Jobs in Hong Kong !
Customer Service Advisor - Full-time (Kai Tak Store)
Posted 10 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Sign in to set job alerts for “Customer Service Advisor” roles.Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK$17, 00.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Causeway Bay Store) Customer Service Representative (Hotline) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Senior Customer Service and Operations Manager (FS, 6 months bonus, up to 70k) Customer Service Officer, INV Specialist Client Relationship Officer | Fintech | Hong KongCentral, Hong Kong SAR HK 300,000.00-HK 360,000.00 20 hours ago
Membership Services Assistant - Hotline (1 year temp) Digital Service Officer (12-month Renewable Contract)Central & Western District, Hong Kong SAR 2 weeks ago
In-store Private Client Manager (Luxury Fashion) Client Service Representative (Japanese Speaking) - 5-day office hour work / Global Company Customer Service Officer, Multiple Openings!Wan Chai District, Hong Kong SAR 4 months ago
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#J-18808-LjbffrCustomer Service Advisor - Full-time (Tuen Mun Store)
Posted 10 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Advisor - Full-time (Causeway Bay Store)
Posted 10 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Get notified about new Customer Service Advisor jobs in Hong Kong, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 2 days ago
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