207 Customer Onboarding jobs in Hong Kong

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

• Seniority level Executive

• Employment type Full-time

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

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Kowloon City District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Join to apply for the Customer Service Ambassador role at

Join to apply for the Customer Service Representative role at Tsit Wing Coffee Company Limited

We established in 1932 and are Hong Kong's leading food and beverage supplier, with business operations spanning Asia and North America. From our beginnings as a coffee and tea supplier to the catering market, Tsit Wing has expanded its business range to include coffee houses, distributing branded coffee and tea machines, and supplying instant beverage products to supermarkets. We are now inviting high-caliber candidates to join us.

• Handling customer enquiries, order fulfillment and complaints
• Promote company products to customers
• Identify customer needs in providing customer care to customers
• Assist part of the sales admin operation
• Liaise and co-ordinate with Logistic Team for order delivery
• Ad-hoc duties as assigned

• Form 5 or above
• 1 years working experience, preferable in customer service field
• Strong communication and interpersonal skill with excellent telephone manner
• Good sense of team spirit
• Fluent in oral and listening in Cantonese, English and Mandarin
• Proficient in Chinese word processing
• Fresh graduate will also be considered
• Immediate available is highly preferred

• Discretionary Bonus (酌情性花紅)
• Medical & Life Insurance (醫療人壽保險)
• Annual Leave (有薪年假)
• Birthday Leave (生日假)
• Payable Sick Leave (全薪病假)
• Encourage continuing education and on-job training (在職培訓)
• Open office working environment (開放式工作環境)
• Offer promotion opportunities and long-term career path (晉升機會)

We offer a competitive remuneration package to the right candidate. Interested parties please click "Apply Now" to submit your application.

(All personal data provided by applicants will be treated in strict confidence and used for employment-related purpose only.)

• Seniority level: Entry level
• Employment type: Other
• Industry: Food and Beverage Manufacturing

Join to apply for the Customer Service Executive role at Brink’s Inc

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Executive role at Brink’s Inc

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
• Manage customer inquiries and service requests via phone calls and email conversations
• Plan and schedule shipments, taking into

Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .

6 days ago Be among the first 25 applicants.

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PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.

• Manage a team of up to 20 staff members.
• Handle customer inquiries related to

Join to apply for the Customer Service Executive role at Chubb

Be among the first 25 applicants.

• Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities.
• Manage email correspondence and address customer enquiries.
• Maintain a professional image when providing business services.

• Diploma holder or above in any discipline.
• Must be qualified with IIQE Paper 1 and 2.
• Good command of both spoken and written English and Cantonese; proficiency in Mandarin is a plus, and Chinese typing skills are preferred.
• PC literate in MS Word, Excel, and Access.

Not Applicable

Full-time

Other

Insurance

Join to apply for the Customer Service Officer role at Triple Eagle Express Limited.

2 days ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at Triple Eagle Express Limited.

Triple Eagle Group is one of the leading freight forwarders in Hong Kong established since 1987. It is located at Kwun Tong (8 minutes to MTR station). We have 100 staffs in Hong Kong and over 150 staffs in PRC. We provide good training and promotion opportunity. To cope with our expansion, we are now inviting high caliber candidate for the following positions:-

Job Responsibilities

• Prepare quotation, follow shipment enquiries to customer and overseas agent
• Support airfreight export operations
• Input data in operating system timely and accurately
• Perform any special duties / projects as assigned by the management
  
  

• 2-3 years relevant working experience in customer service in logistics / freight forwarding industries
• Only relevant working experience in airfreight / forwarder / carriers will consider
• Independent, responsible, pro-active, well-organized & able to work under pressure
• Good communication skill with all level and strong business sense
• Co-ordinate with customers and warehouse
• Good command of both written and spoken English and Chinese, fluency in Mandarin
• Proficiency in using MS Office application

• Seniority level Entry level

• Employment type Other

• Job function Supply Chain, Sales, and Distribution
• Industries Transportation, Logistics, Supply Chain and Storage

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Get notified about new Customer Service Officer jobs in Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 day ago

Wan Chai District, Hong Kong SAR 4 days ago

Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 3 weeks ago

Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 3 weeks ago

Sha Tin District, Hong Kong SAR 1 week ago

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Join to apply for the Customer Service Representative role at USANA Health Sciences

3 days ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at USANA Health Sciences

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Who We Are Looking For

We are looking for a skilled Customer Service Representative to join our team, servicing USANA’s Brand Partners and customers in Hong Kong. We need an enthusiastic individual who can listen to customer service issues and provide solutions to their inquiries and needs. A successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge, which is critical for offering quick and accurate assistance to customers.

Essential

• Daily administration of customer services function;
• Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
• Handles customer complaints in a timely and professional manner;
• Maintains utmost customer services relationship;
• Handles other ad-hoc duties as assigned.
  
  
  

• Daily administration of customer services function;
• Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
• Handles customer complaints in a timely and professional manner;
• Maintains utmost customer services relationship;
• Handles other ad-hoc duties as assigned.
  
  
  

• F.5 or above;
• Good PC knowledge;
• Good command of English, Cantonese and Putonghua;
• Able to work under pressure, patient with positive attitude and good communication skills;
• Willingness to work on shifts, Monday to Friday (working hours: 10:45a.m. - 8:15p.m.; or 11:45a.m. - 8:15p.m.) and on alternate Saturday (working hours: 10:45a.m. - 4:15p.m.).
  
  
  

• A minimum 1 year of customer service experience, with hotline experience is an added advantage.
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Wellness and Fitness Services

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Get notified about new Customer Service Representative jobs in Causeway Bay, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 3 days ago

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 3 weeks ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 5 days ago

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Join to apply for the Customer Service Representative role at Manulife

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at Manulife

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Representative with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities

• Deliver administrative and customer service to Group Life & Medical clients and various distribution channels for meeting company objectives.
• Complete record updating in line with qualified standard within service time frames
• Provide support to agents, brokers and peers to resolve problems.
• Provide professional advice to help clients to resolve the administrative or operation issue.
• Liaise, coordinate and manage clients’ special request with various departments.
• Maintain good customer relationship and provide tailor made service to VIP clients.
• Support the handling of customer complaints
• Support to deliver customer service program or special project.
  
  

• Degree/diploma holder
• Around 3-5 years' relevant work experience, preferably in Group Life/Medical operations and services in Group Life/Medical Insurance Industry
• Responsible and attentive to details
• Good customer focus and follow-up skills
• Mature, independent, outgoing and able to work under pressure
• Excellent communication and presentation skills
• Strong PC and word processing skills (both English and Chinese)
• Excellent command of spoken and written English and Chinese, Putonghua is preferable
  
  

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Insurance

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Get notified about new Customer Service Representative jobs in Hong Kong, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

Sha Tin District, Hong Kong SAR 3 weeks ago

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago

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