What Jobs are available for Customer Retention in Hong Kong?

Responsibilities:

• Attend to and promptly respond to day-to-day client inquiries.
• Assist in the client onboarding process, ensuring a smooth and efficient experience for new clients.
• Maintain an accurate and up-to-date database of client information, ensuring data integrity and confidentiality.
• Follow-up with clients to address their needs and ensure their satisfaction.
• Develop positive and long-term client relationships, contributing to business growth and retention.
• Perform other duties as assigned by the management from time to time.

Requirements:

• Higher diploma holder or above in any discipline.
• Fresh graduates are welcome to apply.
• Organized and hardworking individual with a strong work ethic.
• Willingness to learn and develop new skills in a dynamic and fast-paced environment.
• Proficient in MS Office applications.
• Good command of written and spoken English and Chinese.

We offer nice work environment in Admiralty, 5 days working week and good career prospects. Applicants should provide their resume with contact number, current and expected salary by clicking "Apply".

All personal data collected would be used for recruitment purposes only and will be kept confidentially. Only short-listed candidates will be notified.

We are seeking a Manager to drive our AI and Data Initiative with a primary focus on building a vibrant AI ecosystem, driving a high-quality AI projects, High Performance Computing (HPC) pipeline usage, growing trial-user adoption, and organizing community events and workshops. In this role, you will cultivate partnerships across tech ventures, corporate partners, government departments, academia, data providers, and AI model providers to accelerate adoption of AI and data-driven solutions. You will orchestrate multi-party collaborations, facilitate data sharing, manage a structured AI PoC pipeline, and grow a community through training, events, and thought leadership.

The Position

• Identify, onboard and manage partners across startups, corporates, government, academia, data providers, AI/LLM providers for advancing innovation and industry collaboration
• Drive a high-quality AI projects and HPC pipeline usage, grow trial-user adoption and coordinate onboarding of AI/LLM model to our HPC platform
• Build and manage an intake-to-impact pipeline for AI use cases, including opportunity triage and prioritization
• Translate business needs into actionable AI use cases and attract partners to participate in data related initiatives
• Match problem statements with the right partners, resources, and platforms then track milestones, budgets, and KPIs and report progress to leadership and stakeholders
• Coordinate cross-functional delivery with internal teams, ventures, and vendors to ensure timely, successful outcomes
• Plan and deliver AI and Data workshops, meetups, hackathons, demo days, and training programmes that build capability and showcase success stories
• Maintain strong relationships with executives and business leaders
• Conduct data activities reporting and trend analysis
• Support the execution of data related initiatives, audit procedures against Data Governance Framework, data activities reporting and trend analysis
• Handle other ad hoc duties as assigned

The Candidate

• Bachelor's degree in business, computer science, information systems, data science, or a related field or equivalent
• 8 years of work experience, preferably in ecosystem building, partnerships, programme or portfolio management, technology innovation, AI/data initiatives in I&T industry
• Proven track record in organizing professional events and workshops (from focused training sessions to larger community events)
• Familiarity with AI concepts and industry trends (e.g., LLMs, analytics, geospatial) with the ability to engage credibly with technical and business audiences; hands-on coding is not required
• Understanding of the AI landscape in Hong Kong, Mainland China, and internationally; With existing network is an advantage
• Experience with basic reporting/CRM and business intelligence tools for pipeline tracking and impact reporting; exposure to geospatial data is a plus.
• Excellent interpersonal, communication, and stakeholder management skills with the ability to influence diverse audiences
• Proficient in both written and spoken English and Chinese, including Putonghua
• Higher education or professional qualifications with less experience will also be considered

What We offer

• Unique Work.Live.Play.Learn culture in Hong Kong's largest Innovation & Technology ecosystem
• 5-day work week, attractive annual leave and additional special leave
• Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
• Professional training and career advancement opportunities
• Accessible to various bus service with network across different locations in HK

Interested parties please submit your application by clicking "Apply Now". Commencing position will be commensurate with qualifications, relevant experience, and competencies.

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer's personal data policies, you can refer to the Corporation's Privacy Policy Statement at

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to create a thriving I&T ecosystem grooming unicorns, more than 15,000 research professionals and over 2,400 technology companies from 26 countries and regions focused on developing healthtech, AI and robotics, fintech and smart city technologies, etc.

Our growing innovation ecosystem offers comprehensive support to attract and nurture talent, accelerate and commercialise innovation for technology ventures. HKSTP continues contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available

Date: 8 Oct 2025

Job Code: P1019

We are seeking a Manager to drive our AI and Data Initiative with a primary focus on building a vibrant AI ecosystem, driving a high-quality AI projects, High Performance Computing (HPC) pipeline usage, growing trial-user adoption, and organizing community events and workshops. In this role, you will cultivate partnerships across tech ventures, corporate partners, government departments, academia, data providers, and AI model providers to accelerate adoption of AI and data-driven solutions. You will orchestrate multi-party collaborations, facilitate data sharing, manage a structured AI PoC pipeline, and grow a community through training, events, and thought leadership.

The Position

• Identify, onboard and manage partners across startups, corporates, government, academia, data providers, AI/LLM providers for advancing innovation and industry collaboration
• Drive a high-quality AI projects and HPC pipeline usage, grow trial-user adoption and coordinate onboarding of AI/LLM model to our HPC platform
• Build and manage an intake-to-impact pipeline for AI use cases, including opportunity triage and prioritization
• Translate business needs into actionable AI use cases and attract partners to participate in data related initiatives
• Match problem statements with the right partners, resources, and platforms then track milestones, budgets, and KPIs and report progress to leadership and stakeholders
• Coordinate cross-functional delivery with internal teams, ventures, and vendors to ensure timely, successful outcomes
• Plan and deliver AI and Data workshops, meetups, hackathons, demo days, and training programmes that build capability and showcase success stories
• Maintain strong relationships with executives and business leaders
• Conduct data activities reporting and trend analysis
• Support the execution of data related initiatives, audit procedures against Data Governance Framework, data activities reporting and trend analysis
• Handle other ad hoc duties as assigned

The Candidate

• Bachelor's degree in business, computer science, information systems, data science, or a related field or equivalent
• 8 years of work experience, preferably in ecosystem building, partnerships, programme or portfolio management, technology innovation, AI/data initiatives in I&T industry
• Proven track record in organizing professional events and workshops (from focused training sessions to larger community events)
• Familiarity with AI concepts and industry trends (e.g., LLMs, analytics, geospatial) with the ability to engage credibly with technical and business audiences; hands-on coding is not required
• Understanding of the AI landscape in Hong Kong, Mainland China, and internationally; With existing network is an advantage
• Experience with basic reporting/CRM and business intelligence tools for pipeline tracking and impact reporting; exposure to geospatial data is a plus.
• Excellent interpersonal, communication, and stakeholder management skills with the ability to influence diverse audiences
• Proficient in both written and spoken English and Chinese, including Putonghua
• Higher education or professional qualifications with less experience will also be considered

What We offer

• Unique Work.Live.Play.Learn culture in Hong Kong's largest Innovation & Technology ecosystem
• 5-day work week, attractive annual leave and additional special leave
• Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
• Professional training and career advancement opportunities
• Accessible to various bus service with network across different locations in HK

Interested parties please submit your application . Commencing position will be commensurate with qualifications, relevant experience, and competencies.

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer's personal data policies, you can refer to the Corporation's Privacy Policy Statement at

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to create a thriving I&T ecosystem grooming unicorns, more than 15,000 research professionals and over 2,400 technology companies from 26 countries and regions focused on developing healthtech, AI and robotics, fintech and smart city technologies, etc.

Our growing innovation ecosystem offers comprehensive support to attract and nurture talent, accelerate and commercialise innovation for technology ventures. HKSTP continues contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available

The Job

The person will be assisting the Client Relations team to perform various daily office support tasks in a small team setting.

Key job responsibilities include clerical, research, data management, and phone support for various projects.

Key Responsibilities:

• Conduct employment reference check via phone and email communications for candidates with previous employers.
• Conduct database work to identify any potential matching records for candidates.
• Connect with candidates to collect any required information to proceed with the employment screening tasks.
• Attend different authorities in Hong Kong to assist candidates to collect the required documents related to employment screening.
• Engage in different ad hoc employment screening tasks assigned.

Qualifications and Requirements:

• Good communication skills.
• Detail oriented mindset.
• Able and enjoy working independently.
• The mentality to commit to high professional work standards.
• Capable in handling general office work and data processing work.

Application Process:

If you are a proactive individual with a passion for supporting a growing business, we would love to hear from you. Please submit your resume and a cover letter (both in pdf format), outlining your relevant experience and why you would be a great fit for this role.

About Invesco
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

What's in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including:

• Generous annual leave plus flexible paid time off
• Hybrid work schedule
• Learning and development programs
• Health & wellbeing benefits
• Parental Leave benefits
• Employee stock purchase plan (if applicable in your region)

Job Description
About the Department/Team
:

The Institutional Client Relations team is responsible for client relationship management for institutional business in the Greater China and Southeast Asia region. The team collaborates with institutional sales, portfolio management teams and other key stakeholders to build deep client relationships and service clients.

About the Role:
This position is responsible for managing clients' day-to-day requests, enhancing client relationships, ensuring compliance with regulatory requirements, and delivering exceptional service.

Responsibilities of the role:

• Proactively understand the assigned clients' reporting and regulatory requirements
• Complete client requests promptly and accurately, including but not limited to due diligence updates
• Handle and liaise new fund account onboarding and subsequent refreshes as required by Compliance / AML team
• Establish and maintain regular communication with institutional sales, portfolio management and key stakeholders
• Lead or assist with regular client relationship (CR) or ad hoc projects, ensuring high quality and client satisfaction
• Actively seek ways to better service clients and improve internal coordination
• Organize and prioritize time and resources to meet both internal and external client requests and expectations
• Perform any other duties assigned by the Head of Client Relations and/or the firm
• Maintain a harmonious and upbeat team spirit

Requirement for the Role:

• University degree specializing in Economics, Business or Finance
• At least 3 years of working experience in the financial services industry, preferably in the asset management sector
• Good understanding of the institutional asset management industry, regulations and needs of institutional clients
• Knowledge of different investment assets, product capabilities, operations and services
• Fluency in written and oral communication in English, Cantonese and Mandarin Chinese
• SFC License for RA 1 (Dealing in Securities)

Key Competencies

• Strong team player with high integrity, self-motivated, committed and positive working attitude
• Excellent interpersonal and communication skills, with ability to cooperate in a team environment and work under pressure (both individually and in teams) and tight timelines
• Good analytical and organizational skills to fulfill the needs of the client
• Great attention to detail with ability to prioritize, multi-task and manage projects
• Strong aptitude for numbers
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint)

How to Apply:

• Apply for the role directly here or at Invesco Careers: Careers at Invesco | APAC.

To know more about us:

• About Invesco:
• About our Culture:
• About our CR program:

Full Time / Part Time
Full time

Worker Type
Employee

Job Exempt (Yes / No)
No

Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.

Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.

Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department.

Senior/Account Executive

Full time, Hong Kong based

Founded in Hong Kong in 2016, OnTheList is Asia's first members-only flash sales concept. OnTheList works directly with retail brands and official distributors, turning past season inventory into opportunity by providing a sustainable way for brands to sell past-season items that would have otherwise ended up in landfills, while providing the best deals and steep discounts to our OnTheList members. Since launching in Hong Kong in 2016, OnTheList has hosted over 5,200 flash sales and has built a community of over 1.3 million members across all regions. We've since expanded to Singapore, Australia, Malaysia, Korea, Shanghai, Beijing, Thailand, and Dubai.

Sustainability is rooted in who we are and motivates us to continue our mission. To date, we have saved over 8.2 million items from ending up in landfills. Forming OnTheLove, our CSR initiative, has allowed us to deepen our commitment to minimizing our carbon footprint while working with local organizations and hosting regular charity sales.

At OnTheList, our values guide everything we do: Family Spirit is driven by humility, fostering genuine connections with our community. Panache reflects our passion for delivering exceptional experiences, while sustainability is rooted in our commitment to creating a positive impact on the world around us. Excellence is driven by the cooperation of our teams.

Senior/Account Executive

The Senior/Account Executive will be in charge of

an allocated yearly sales target and a dedicated brands portfolio across various categories (Beauty, Fashion, Homeware, Experiences, Lifestyle).

The main mission is to foster excellent relationship with brands partners to maintain a growth strategy through OnTheList omnichannel solutions. The position will require to handle around 10-15 projects on a weekly basis in close collaboration with other departments such as Marketing, CRM, Operations, Ecommerce and Finance. Strong project management, business acumen, organization skills and sense of priorities are required.

It is a sales-driven role within the Business Development team, contributing to the overall success of the OnTheList HK company.

WHAT WE WILL TRUST YOU WITH

• Represent OnTheList Corporate brand and values
• Ownership and Self-Monitoring on the individual and team sales target on a weekly, quarterly, and yearly basis
• Accountability for your brands yearly calendar and sales performance
• Account Management (95%): maintain and grow current business partnerships portfoli
• Business Development (5%): build your pipeline and secure new brands by identifying new leads, contacting them and ensuring close follow-up
• Project Management: being the main POC for brands to execute projects which deliver on the brands partners KPIs. Project Management involves retro planning, organizational skills, cross-functions collaboration, sense of priorities
• Liaise with internal and external stakeholders to ensure a smooth project management and take ownership to maximise sales turnover
• Expand OTL brand exposure and notoriety by building strong and long-term relationships with brand partner
• Provide insight based on analytical data & support to brands partners to grow the business together
• Participate to the overall Business Development Strategy for HK and APAC markets

WHAT IT TAKES

• Proven experience in Sales, Account Management and Business Development in B2B (1-2 years minimum)
• Highly Self-driven and stamina to thrive in a very fast-paced environment
• High sales performance mindset: eager to deliver great results, target driven and figures oriented, sales analysis skills
• Passion for luxury retail to follow the industry trends
• Can-do and optimistic attitude, can handle ambiguity
• Strategic thinking and enthusiastic problem solver, autonomous
• Customer-oriented with growth mindset
• Project Management skills: tracking versus deadline and target, clear communication with all stakeholders. Can multi-tasks to follow up on multiple projects involving different timelines
• Excellent communication and negotiation skills
• Must be a self-starter, organized, clear communication and good teamwork mindset
• Proficient in MS Office with expertise in Microsoft Word, Excel and PowerPoint
• Good command of both written and spoken English is a must.
• Speaking Chinese is advantageous

WHAT DO WE OFFER

• A unique position in an international and dynamic environment
• Being part of the Business Development who stays very close to the luxury retail players and activities
• Join a team who can share your passion for luxury retail and related-activities
• Opportunity to meet with C-Level Management in retail industry
• International and diverse career opportunities for the right candidate
• Diverse and challenging tasks to ensure professional developmen
• Flexible working environment with work from home arrangement
• Commitment to a diversity, equity and inclusive workplace

Amber International Holding Limited
(Nasdaq: AMBR)
is a leading Web3 financial solutions and infrastructure provider, operating under the brand name
Amber Premium
.

Amber Premium
is a leading provider of institutional crypto financial services and solutions. As a core subsidiary of Amber Group, it provides institutional market access, execution infrastructure, and investment solutions to help institutions and high-net-worth individuals optimize their digital asset portfolios. Amber Premium offers a regulated, scalable financial ecosystem powered by proprietary blockchain and financial technologies, AI-driven risk management, and quantitative algorithms across CeFi, DeFi, and OTC markets. For more information, visit

Responsibilities:

• Manage company's business system and support business connections between different departments;
• Perform routine checks on accounts to ensure the standard use of relevant accounts;
• Authorization and approval of various business system accounts;
• Build and maintain relationships with various counter parties;
• Open business accounts with various counter-parties and perform periodic review;
• Sort out and refine the problems found in daily affairs, provide feedback to relevant teams with improvement plans or process optimization proposal;
• Assist in improving the functions of middle office systems such as trading system and asset management system, etc;
• Assist in the formulation of business operation process, and continuously put forward optimization suggestions for relevant processes;
• Assist the department with project management, organize and facilitate project implementation.

Requirement:

• Full-time bachelor degree or above in finance, economics and other related majors;
• Welcome Fresh Graduates;
• At least two internships, each lasting two months or more, in the operations office of financial institutions;
• Well understandings of risk control methods of the operations;
• Fluent in English, have strong adaptability and good sense of teamwork;
• Proficient in Microsoft office software such as Excel, PPT and Visio.

Amber Group
opens its doors to the curious problem solver empowered to make an impact in shaping tomorrow. As a hyper-growth company since day 1, we continually invite talent to join our diverse, nimble and digitally-native teams. If this sounds like you, apply now, or get in touch with us today.

Working Location: Kwai Hing, Hong Kong

Responsibilities:

• Work in the role of Asia Pacific Account Management in Order Management Solutions (OMS)
• Motivate the team to achieve organizational goals and deliver the service commitment
• Collaborate and drive performance with stakeholders in various origins, destinations and other internal departments globally
• Support and guide respective Asia Pacific operations offices to understand and compile with the customer requests
• Launch and train origin offices and vendors on the new system or operations process
• Compile and analyze data to identify shortfalls and work on corrective actions
• Conduct customer meetings, presenting key data and improvement actions
• Assure good understandings of the standard operating procedure within team
• Developing and implementing a timeline to achieve targets

Requirements:

• Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF)
• 3 years or above relevant experience in logistics industry is desirable
• Good command of both written and spoken English and Chinese
• Strong negotiation, interpersonal and communication skills
• Energetic, independent and responsible
• Detail-oriented and customer focus
• Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook
• More experience may be considered as Senior Executive
• Immediate available is an advantage

5 days work, career development, attractive remuneration and benefits package will be offered to the right candidate.

Applications will be treated in strict confidence. Please send application with full particulars of qualifications, experience, current and expected salary by clicking the Apply now button or by post to Human Resources Department, 4/F, EDGE, Nos. 30 – 34 Kwai Wing Road, Kwai Chung, New Territories, Hong Kong.

Applicants not contacted within six weeks may consider their applications unsuccessful.

Personal Information Collection Statement pertaining to Recruitment

DHL Global Forwarding (Hong Kong) Limited ("DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the "Ordinance") and DHL's Personal Data Protection Policy (the "Policy") at 

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than six (6) months, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Department.

• 5 days work week
• Basic Salary + Commission
• Dynamic Team Culture
• Candidates with business development / leasing / property management background
• Fresh Graduates are welcomed

about the company.We are currently representing a property firm. They are seeking for account management assistant to join the team. The ideal candidate will be focused on property management for mass portfolio in Hong Kong. Our client offers a stimulating work environment and opportunities for professional growth.

about the job.

• Prospect new clients through various channels, including networking, cold-calling, and online platforms
• Assist in advising clients on market conditions, prices, mortgages, and legal requirements
• Assist in conducting strategic real estate plans for clients
• Assist in conducting analysis and evaluation of property options for clients
• Ad-hoc duties assigned by manager

skills & experiences required.

• Bachelor's degree or Diploma in Business Administration, Property Management, or a related field
• 0-1 year of working experience
• Strong in negotiation, communication, and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Passionate in sales and advisory services
• Fluency in written and spoken English and Cantonese is essential. Fluency in Mandarin is a definite advantage

Interested parties please apply the job by clicking the appropriate link with your updated resume and salary details to