861 Customer Service jobs in Hong Kong

Are you into customer service? If yes, check this opportunity in our Sales Administration Department - Customer Service Representative (on Night Shift) .

What you'll be doing:

• Sales order processing and follow up through outbound and inbound calls.
• Handle customer's enquires/complaint by telephone and email.
• Maintain and develop good relationship between customer and sales team.
• Accurately input sales order and data.
• Promote Company's products by cross-selling and up-selling.

Working hours:

• 5-days work, 8 working hours per day.

• On roster basis, night shift duty between Mon - Sat:

• Night shift: 14:00 - 23:00

What we're looking for:

• HKCEE / HKDSE graduate or above.
• 1 year experience in customer service field, fresh graduates are welcome to apply.
• Excellent telephone manner with mature and pleasant attributes.
• Customer-oriented with good problem solving and communication skills.
• Self-motivated with positive attitude and strong mindset to drive results and achieve target.
• Fluent in Cantonese, good spoken English is an advantage.
• Willing to work on night shift and public holiday (if needed).
• Proficient in PC applications including Word and Excel processing.
• Experience in 'SAP' software is an advantage.

What you can expect:

Carlsberg offers competitive salary & benefit such as double pay, discretionary bonus, medical & dental coverage, 15 days annual leave, birthday leave and monthly free beer redemption to successful candidate. We also organize various social recreation activities and employee training and development programs for our team members to join.

Welcome to visit our company website for more information about Carlsberg.

Personal data collected will be treated in strictest confidence and only for recruitment purpose. Applicants who are not contacted within 2 months may consider their applications unsuccessful. Carlsberg will retain their applications for a maximum of six months and may refer suitable applicants to other vacancies within the company.

Duties:

• Perform daily customer service operations, ensuring customers' needs are met in a timely and satisfactory manner.
• Assist customers to process their loan application efficiently and accurately.
• Perform general office duties and manage ad hoc tasks as assigned.

Requirements:

• 1+ years of customer service experience preferred.
• Customer service experience, with a strong ability to handle internal/external interactions professionally.
• Fluent in spoken and written Bahasa or Tagalog and English/Chinese.
• Proficient in MS applications, including MS Word and Excel.
• Must be diligent, responsible, proactive, and have a positive working attitude.

Benefits:

· 5-day work, Public Holiday, Bonus, Allowance

*Work location is near Lai Chi Kok MTR.

Interested parties please submit your full details resume with available date and expected salary for our consideration.

Job Types: Full-time, Permanent

Pay: $14, $16,000.00 per month

Application Question(s):

• expected salary?

Work Location: In person

Are you ready to embark on an exciting professional journey where innovation, collaboration, and excellence are at the heart of everything we do? Look no further We are seeking passionate individuals like you to join our dynamic team.

**What You'll Do**

• Coordinate, monitor, and control project activities throughout the project life cycle.
• Report project status to the CS Manager.
• Serve as a formal communication channel for Retail customers and other approval bodies.
• Liaise with the Project Manager on technical issues related to projects.
• Handle the full set of procedures and documentation for ongoing projects.
• Coordinate with different teams and external parties.
• Perform ad-hoc assignments as required.

**What You'll Bring**

• HKDSE graduated or above.
• At least 1 year of working experience (with testing laboratory experience is an advantage).
• Good interpersonal and communication skills.
• Fluent in written and spoken English, Cantonese and Mandarin.
• Able to work independently and handle multi-task under pressure.

**Why Join Us**

• Be part of a vibrant, inclusive, and diverse workplace where your ideas are valued and encouraged.
• Access to cutting-edge technology and resources, empowering you to push the boundaries of innovation.
• Opportunities for professional growth and development, with a clear path to advancing your career.
• Competitive salary and comprehensive benefits package, including 5-day work, flexible work arrangement, performance bonus, medical benefits, full paid sick leave and home removal leave.
• Make a real difference in the world by contributing to projects that have a positive impact on society as a whole.

**How to Apply**

If you are ready to take the next step in your career and join a team that embraces creativity, fosters innovation, and rewards excellence, we would love to hear from you  Please apply with detailed resume, stating expected salary and date of availability to Human Resources Department by clicking 'Apply Now'.

TUV SUD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  Join us on this incredible journey of transformation

Working Location: Science Park, Shatin

For more company information, please visit our webpage 

(Data collected will be treated as strictly confidential and will be used for recruitment purpose only)

Customer Service Representative – Hong Kong

CCG Hong Kong is the subsidiary of Certified Collectibles Group (CCG), headquartered in Sarasota, Florida. It is part of the world's leading company for the independent valuation of coins, banknotes/paper money, comic books, trading cards (such as Pokémon or sports cards), stamps and other collectibles. In addition to its headquarters in Sarasota, Florida, CCG has additional offices in Munich, London, Shanghai and Hong Kong.

Since 1987, the CCG companies have certified nearly 100 million coins, banknotes, comic books, video games, trading cards, sports cards, stamps, estate items and related collectibles.

Due to ongoing business growth and the ever-increasing demand for our services, we are looking for an experienced full-time Customer Service Representative to join our team in Hong Kong.

In this role you will:

• Answer incoming customer contacts via phone, email, SMS, and other contact channels
• Assist customers with in-person appointments
• Prepare and provide internal and external written correspondence via email
• Improve customer loyalty through the successful overall support of our local and international B2B and B2C customers via email and on the phone (in Cantonese, Mandarin and English)
• Review and coordinate customer orders
• Resolve customer concerns and complaints
• Collects customer feedback and makes recommendations for potential products and/or services to management by analyzing customer needs
• Maintain and update the customer database
• Conduct basic research on collectibles (coins, notes, trading cards) using company online tools, databases and other research materials
• Collaborate closely with internal stakeholders such as accounting, marketing, and logistics
• Support with other administrative tasks as requested by management

What will help you succeed:

• 2+ years of previous customer service/call center experience or relevant experience
• Fluency in spoken and written Cantonese, Mandarin and English (the position requires daily and extensive communication with customers and employees). Further language skills are a great advantage
• You are motivated by helping other people and have already gained experience in customer service
• You possess excellent communication and organizational skills
• You maintain an overview even in stressful situations and impress others with your friendly and confident demeanor
• You have basic knowledge of computer applications (MS Office)
• You are a self-starter, like to take initiative and have a developed sense of urgency
• You strive in an environment of teamwork and flexibility
• You are willing to travel (trade fair preparation and participation)

Travel Requirements:

This position may require overnight travel on occasion throughout the APAC region to attend and support events and trade shows.

More About Us

We invite you to learn more about our company and our services

拓展職業生涯,可能性是無止境。

重視個人的成長,擁有「 一切以顧客為中心」的使命感。

UNIQLO 客戶服務中心正在尋找想要擴大自己職業生涯並敢於挑戰的新同事。

即時您沒有任何顧客經驗,我們都歡迎您的加入。

我們會提供在職培訓、共同策劃未來,與您一起成長。

主要職務:

• 提供高質素服務,了解客人需要,為客戶提供超越期待的服務體驗。
• 通過電話、電子郵件和LiveChat回覆客戶有關商店和官方網絡旗艦店的詢問。
• 我們的使命是有關產品、商店和服務的引領與管理。
• 通過在公司內部傳達客戶反饋,使UNIQLO變得更好方面發揮著重要的作用。

職位要求:

• 中學畢業或以上程度﹑重視自我的成長
• 1-2年相關顧客服務工作經驗
• 熟悉電腦操作,Microsoft Office及中、英文打字良好英語及國語會話及書寫能力
• 態度誠懇親切,以客為先,有責任感
• 良好英語及國語會話及書寫能力
• 態度誠懇親切,以客為先,有責任感
• 具團隊合作精神﹑積極主動的工作態度
• 能獨立處事﹑以身作則及具良好溝通技巧
• 能接受快速工作環境
• 具有更多工作經驗的候選人將被視為Senior Customer Service Representative

工作時間:

• 當值時數為8小時(包括星期一至日及公眾假期)
• 需輪班輪休,約5天工作週

員工福利:

生日假*、婚假*、13-18天有薪年假、員工購物優惠、醫療及牙科福利、酌情性發放花紅、良好晉升機會、完善在職培訓。

*發放條件需符合公司相關要求,公司保留最終決定權

2 year contract, Monday to Friday 9-6, Location: Kowloon Bay

Key Responsibilities

• Manage inbound enquiries and complaints from customers and merchants regarding products, loyalty programs, and service offerings through phone, email, and written communication.
• Conduct proactive follow-up calls to ensure timely resolution of outstanding issues and maintain high service standards.
• Provide administrative and clerical support as assigned by supervisors, contributing to smooth daily operations.
• Liaise with cross-functional teams within the Operations Department to coordinate and resolve customer requests efficiently.

Requirements:

• Native in Cantonese is a must.
• Completion of Form 7 / DSE or above, with a minimum of 2 years' experience in customer service or call center operations—experience in banking or card services is highly preferred.
• Strong customer-first mindset with excellent communication and interpersonal skills.
• Self-driven, reliable, and capable of working independently under pressure with a proactive and positive approach.
• Proficient in Microsoft Office applications, including Word, Excel, and Chinese word processing.
• Excellent command of spoken and written English and Chinese; fluency in Putonghua is a plus.

We offer excellent compensation package, promotion prospects and job satisfaction. Interested parties, please email your detailed resume with current and expected salary by click "Apply Now".

We are an Equal Opportunities Employer. Personal data collected will be used strictly in accordance with the employer's personal data policy, a copy of which will be provided upon request. Candidates who do not notified within 8 weeks after submitting your application may consider the application unsuccessful and the application will be retained up to 24 months.

Disclaimer: The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

TOPPAN does not accept unsolicited referrals and/or resumes from employment businesses and/or employment agencies. Any resumes submitted in the absence of a signed agreement will become the property of TOPPAN and no fee shall be due.

For the details of Company Information, please visit 

Ralph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

We are looking for bright, energetic and highly motivated individuals to join and grow with the company.

Role Purpose:

A Mandarin, English & Cantonese Speaking Customer Service Representative (Full time) is responsible to provide best in class customer service support to Ralph Lauren's customers via various communication channels. Manage all inquiries and complaints in professional & efficient manner to ensure customer satisfaction.

Responsibilities:

• Handle Customer's inquiry via various communication channels with excellence customer service skills
• Properly follow through all customer inquiries and complaint cases
• Ability to identify issues and provide best solutions in timely manner
• Working collaboratively with various internal and external stakeholders
• Efficient communication & interpersonal skill and as a good team player
• Follow the already set guidelines
• Prepare reporting and support for administrative task
• Assist ad hoc assignments and projects when needed

Requirements:

• Matriculated/Bachelor Degree
• Minimum 2 years relevant contact center and customer service experience
• Fluent Mandarin, English and Cantonese speaking
• Good command of English, simplified & traditional Chinese typing
• Proficiency in Microsoft Offices applications including Word, Excel, and Outlook
• Good responsibility, proactive and helpful characters would be an asset
• Immediate available is highly preferred.

本公司提供優厚薪酬及完善福利,包括年終雙糧、每月有薪休息日、銀行假期、有薪年假、有薪產假/男士侍產假、醫療及住院福利、在職培訓及員工購物優惠等。

有意者請電郵履歷表到 (email redacted, apply via Company website)。

本公司是平等機會僱主。申請人提供之全部資料將絕對保密及只作招聘用途。

Full-time

Responsibilities & Requirements:

• Provide customer service and clerical support in branch
• Willing to work on Saturday and Sunday (2 days off per week)
• H.K. permanent resident or holding Dependent Visa
• Basic Salary + Year-end Bonus + 15 days' Annual Leave
• Medical Benefits covering staff and dependents

Benefits

1. 5-day work
2. Year-end Bonus
3. Employee Insurance Benefits

Application Method:

By E-mail

E-mail address:

Whatsapp :

Personal data collected will be treated in the strictest confidence in accordance with our Personal Information Collection Statement and Privacy Policy and will be handled by authorized personnel of Public Bank (Hong Kong) Limited, the holding company of Public Finance Limited, for recruitment-related purposes only. All applications will be kept for a maximum period of one year as may be considered for future or other suitable positions within Public Finance Limited and its associated companies. For details, please visit the Company's website 

We established in 1932, are Hong Kong's leading food and beverage supplier, with business operations spanning Asia and North America. From our beginnings as a coffee and tea supplier to the catering market, Tsit Wing has expanded its business range to include coffee houses, distributing branded coffee and tea machines, and supplying instant beverage products to supermarkets. We are now inviting high caliber candidates to join us:

Job Descriptions:

Handling customer enquiries, order fulfillment and complaints

Promote company products to customers

Identify customer needs in providing customer care to customers

Assist part of the sales admin operation

Liaise and co-ordinate with Logistic Team for order delivery

Ad-hoc duties as assigned

Job Requirements:

Form 5 or above

1 years working experience, preferable in customer service field

Strong communication and interpersonal skill with excellent telephone manner

Good sense of team spirit

Fluent in oral and listening in Cantonese, English and Mandarin

Proficient in Chinese word processing

Fresh graduate will also be considered

Immediate available is highly preferred

Staff Benefit :

Discretionary Bonus (酌情性花紅)

Medical & Life Insurance (醫療人壽保險)

Annual Leave (有薪年假)

Birthday Leave (生日假)

Payable Sick Leave (全薪病假)

Encourage continuing education and on-job training (在職培訓)

Open office working environment (開放式工作環境)

Offer promotion opportunities and long-term career path (晉升機會)

We offer a competitive remuneration package to the right candidate. Interested parties please click "Apply Now" to submit your application.

(All personal data provided by applicants will be treated in strict confidence and used for employment-related purpose only.)