284 Customer Service jobs in Hong Kong

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  

Qualifications

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  

Additional Information

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

Seniority level

• Seniority level Executive

Employment type

• Employment type Full-time

Job function

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

Customer Services Officer(Complaints & Enquiries)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Assistant Customer Service Manager, Customer Relations

Join to apply for the Assistant Customer Service Manager, Customer Relations role at Manulife

Assistant Customer Service Manager, Customer Relations

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Customer Service Manager, Customer Relations role at Manulife

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The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager/ Assistant Manager, Customer Resolution Unit with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities

• Manage and resolve customer complaints efficiently and professionally, ensure timely follow-up and resolution.
• Provide operational support to customer, field force & other business areas via email, telephone and even face-to-face during complaint handling.
• Maintain clear and empathetic communication with customers throughout the complaint resolution process.
• Ensure compliance with company policies and regulatory requirements in all complaint management processes.
• Analyze complaint data to identify trends, root causes, and areas for improvement.
• Collaborate with cross-functional teams to develop and implement service improvement initiatives based on customer feedback.
• Involve service enhancements or projects from initiation to completion, ensuring alignment with organizational goals.
• Prepare reports on complaint trends, resolutions, and service performance metrics for management review.
• Provide training and support to customer service representatives on complaint handling service best practices.
• Handle ad hoc tasks and projects.
  
  

Required Qualifications

• University graduate in Business, Finance, Compliance, Risk management or related disciplines.
• Above 5 years’ solid experience in customer services or complaint management, preferably in financial institutions / insurance industry.
• Qualified license of IIQE Paper 1, 3 and 5
• Strong analytical mindset and problem-solving skills, attention to detail.
• Customer-focused with a proactive attitude, demonstrate passion for providing client centric solutions.
• Strong sense of ownership and able to work independently in a fast-paced environment.
• Confident in handling complaints and capable of dealing with senior management independently
• Excellent presentation, facilitation skills and strong interpersonal skills.
• Excellent written and verbal communications skills, proof reading skills, and documentation skills.
• Consistent demonstrated use of good judgment and professionalism when dealing with sensitive, confidential matters.
• Ability to create and maintain strong working relationships with all levels of employees.
• A committed team player and manager, capable of working under pressure and determined to meet the Service Level Agreement (SLA)
• The individual must be very proficient in Excel, Microsoft Word, PowerPoint and Access Databases.
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Insurance

Referrals increase your chances of interviewing at Manulife by 2x

Get notified about new Customer Service Assistant jobs in Hong Kong, Hong Kong SAR .

Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Customer Service Officer – South Island Line (Ref: 250004) Customer Service Officer (High Speed Rail) (Ref: 250005) Officer, Customer Services (Phone Banking - General Banking)

Shenzhen, Guangdong, China CN¥5,000.00-CN¥,000.00 2 years ago

Customer Service, Assistant Manager (More than 1 opening)

Wan Chai District, Hong Kong SAR 1 month ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 year ago

Customer Service Supervisor / Officer (Serviced Apartment)

Central & Western District, Hong Kong SAR 3 weeks ago

(HK) Customer Service Assistant (Part-Time) ASSISTANT CUSTOMER SERVICES OFFICER (Ref. RC-ACSO) Customer Service Representative (Part-time) (Sunday Working)

Kowloon City District, Hong Kong SAR 4 months ago

Customer Service Officer (Premier Centre) - Wealth and Personal Banking

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The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager/ Assistant Manager, Customer Resolution Unit with the resources to solve critical problems for the future of our business, which is why we need you.
**Position Responsibilities:**
+ Manage and resolve customer complaints efficiently and professionally, ensure timely follow-up and resolution.
+ Provide operational support to customer, field force & other business areas via email, telephone and even face-to-face during complaint handling.
+ Maintain clear and empathetic communication with customers throughout the complaint resolution process.
+ Ensure compliance with company policies and regulatory requirements in all complaint management processes.
+ Analyze complaint data to identify trends, root causes, and areas for improvement.
+ Collaborate with cross-functional teams to develop and implement service improvement initiatives based on customer feedback.
+ Involve service enhancements or projects from initiation to completion, ensuring alignment with organizational goals.
+ Prepare reports on complaint trends, resolutions, and service performance metrics for management review.
+ Provide training and support to customer service representatives on complaint handling service best practices.
+ Handle ad hoc tasks and projects.
**Required Qualifications:**
+ University graduate in Business, Finance, Compliance, Risk management or related disciplines.
+ Above 5 years' solid experience in customer services or complaint management, preferably in financial institutions / insurance industry.
+ Qualified license of IIQE Paper 1, 3 and 5
+ Strong analytical mindset and problem-solving skills, attention to detail.
+ Customer-focused with a proactive attitude, demonstrate passion for providing client centric solutions.
+ Strong sense of ownership and able to work independently in a fast-paced environment.
+ Confident in handling complaints and capable of dealing with senior management independently
+ Excellent presentation, facilitation skills and strong interpersonal skills.
+ Excellent written and verbal communications skills, proof reading skills, and documentation skills.
+ Consistent demonstrated use of good judgment and professionalism when dealing with sensitive, confidential matters.
+ Ability to create and maintain strong working relationships with all levels of employees.
+ A committed team player and manager, capable of working under pressure and determined to meet the Service Level Agreement (SLA)
+ The individual must be very proficient in Excel, Microsoft Word, PowerPoint and Access Databases.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

3 days ago Be among the first 25 applicants

• Handle Mandatory Provident Fund (MPF) and Occupational Retirement Schemes Ordinance (ORSO) enquiries through hotline, digital channels and in-person service
• Process transactions such as fund transfers, withdrawals, and scheme consolidations
• Explain scheme benefits, investment options and procedural requirements
• Resolve complex cases by liaising with internal teams and provide clients with updates
• Promote digital self-service tools and retirement planning resources to clients
• Support outreach campaigns such as seminars, member briefings and worksite marketing
• Collaborate with compliance or operations teams to address client needs

Requirements:

• Bachelor’s degree holder in business discipline
• Minimum 2 years of relevant experience in banking or financial industries, preferably in call centre or customer service environment
• Pass in MPF Examination is preferred
• Holder of relevant SFC license or pass in the Hong Kong Securities Institute Licensing Examination (HKSI Paper 1, 7, 8 or equivalent)
• Knowledge of MPF and ORSO would be an advantage
• Good command of written and spoken English and Chinese, fluency in Putonghua is preferred
• Candidates with more experience will be considered as Assistant Manager

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service and Administrative

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Get notified about new Customer Service Officer jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 3 days ago

Customer Relationship Officer (High-Mid Value Segment) Customer Service Officer, Multiple Openings!

Wan Chai District, Hong Kong SAR 5 months ago

Wan Chai District, Hong Kong SAR 2 days ago

Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Service Officer (Institutional Business) Customer Service Officer, INV Specialist Client Relationship Officer | Fintech | Hong Kong

Central, Hong Kong SAR HK$300,000.00-HK$360,000.00 1 week ago

Guest Services Officer - Food & Beverage Associate / VP - Senior Customer Services Officer, Global Transaction Payments Services Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) Officer, Project Administration (Ref: SMD224/25, 10546) Administrator - Policy, Registration and Oversight (Contract) Permanent Part time Half day Telesales / Customer Service (Mon to Fri 9am-1pm OR 2:30pm-6:30pm - 2 vacancies) (7K X 12) – North Point Relationship Officer - Corporate Banking (12 Month Contract)

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Join to apply for the Customer Service Representative role at USANA Health Sciences

3 days ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at USANA Health Sciences

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Who We Are Looking For

We are looking for a skilled Customer Service Representative to join our team, servicing USANA’s Brand Partners and customers in Hong Kong. We need an enthusiastic individual who can listen to customer service issues and provide solutions to their inquiries and needs. A successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge, which is critical for offering quick and accurate assistance to customers.

Essential

• Daily administration of customer services function;
• Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
• Handles customer complaints in a timely and professional manner;
• Maintains utmost customer services relationship;
• Handles other ad-hoc duties as assigned.
  
  
  

Description

Who We Are Looking For

We are looking for a skilled Customer Service Representative to join our team, servicing USANA’s Brand Partners and customers in Hong Kong. We need an enthusiastic individual who can listen to customer service issues and provide solutions to their inquiries and needs. A successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge, which is critical for offering quick and accurate assistance to customers.

Essential

What You Will Do as USANA's Customer Service Representative

• Daily administration of customer services function;
• Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
• Handles customer complaints in a timely and professional manner;
• Maintains utmost customer services relationship;
• Handles other ad-hoc duties as assigned.
  
  
  

Background And Skills You Will Need

• F.5 or above;
• Good PC knowledge;
• Good command of English, Cantonese and Putonghua;
• Able to work under pressure, patient with positive attitude and good communication skills;
• Willingness to work on shifts, Monday to Friday (working hours: 10:45a.m. - 8:15p.m.; or 11:45a.m. - 8:15p.m.) and on alternate Saturday (working hours: 10:45a.m. - 4:15p.m.).
  
  
  

What Will Make You Standout

• A minimum 1 year of customer service experience, with hotline experience is an added advantage.
  
  
  

Position is located inHong Kong

About USANA

Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in more than 20 different markets around the world.

Community is at our core. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Diversity, Equity, and Inclusion Council, we create a company culture where all members of the USANA Family feel cared for, included, and valued.

USANA employees do more than work for our company––we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure USANA’s direct-selling Associates are supplied with whatever they need to become successful.

USANA Health Sciences, Inc. will only collect personally identifiable information through direct contact from official HR personnel using an official business email address. If you receive a request to provide information via an unsecure or unofficial source, please disregard the email and contact USANA directly.Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Wellness and Fitness Services

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Get notified about new Customer Service Representative jobs in Causeway Bay, Hong Kong SAR .

Assistant Customer Service Manager, Customer Relations Corporate Customer Service Executive (Part-Time)

Wan Chai District, Hong Kong SAR 3 days ago

Customer Care Advisor (English Speaking) Customer Service Advisor - Full-time (Central Store)

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 3 weeks ago

Customer Service Advisor - Full-time (Central Store)

Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 3 weeks ago

Officer, Service Analyst (Contact Center)

Kowloon City District, Hong Kong SAR 2 weeks ago

Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Officer, Service Analyst (Contact Center)

Kowloon City District, Hong Kong SAR 5 days ago

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Join to apply for the Customer Service Officer role at Jardine Restaurant Group

2 days ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at Jardine Restaurant Group

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Jardine Restaurant Group (JRG), a member of the Jardine Matheson Group, is one of the leading food and beverage groups in Asia. Headquartered in Hong Kong, JRG employs more than 25,000 people who share the passion for food, bringing simple joys of food with delightful experience to customers. Our passion, agility and innovation have helped us successfully broaden our portfolio and geographical footprint. The Group operates over 1,000 outlets under the KFC, Pizza Hut and PHD brands in Hong Kong, Macao, Myanmar, Taiwan, and Vietnam.

We are guided by our three core values agility, customer-centricity, and empathy (ACE), they are the guiding principles that help us navigate through the rapidly changing and hyper competitive market environment: We cultivate an adaptive and resilient spirit, foster empowerment and innovation that creates growth; We strive to bring the joy of food and beverages for people to love, with the best possible customer experience; We endeavour to be people-centric, respect differences while we collaborate, and aim to bring a positive impact to our world, sustainably.

Responsibilities:

• Respond to customer inquiries, feedback, and complaints across various channels in a timely, professional, and empathetic manner
• Deliver exceptional service by providing consultative solutions and proactively following up on cases to enhance customer satisfaction
• Handle membership-related inquiries, including the reallocation and adjustment of membership points
• Collaborate closely with internal departments to ensure efficient and effective resolution of customer issues
• Conduct thorough investigations and root cause analyses, offering professional and practical solutions
• Analyze customer feedback and inquiries to generate insightful Customer Service Reports for continuous improvement
• Support the Restaurant Excellence Manager in executing projects and ad-hoc assignments as required

Requirement:

• Higher Diploma or above
• Minimum 3 years relevant work experience
• Highly motivated, with a strong sense of responsibility and the ability to work independently
• Collaborative team player with a genuine desire to contribute in a team-oriented environment
• Excellent command of English, Cantonese, and Mandarin
• Proficient in Chinese word processing, Microsoft Excel, and other Microsoft Office applications
• Demonstrates a strong service mindset, is self-driven, detail-oriented, positive, and able to perform under pressure
• Prior experience in the Food & Beverage or Retail industry is preferred
• Immediate available is highly preferred

What we need:

Apply online with your CV and a cover Letter highlighting your experience, skills, and achievements.

Jardine Restaurant Group is responsible for ensuring that all personal information collected from each Candidate presented to Jardine Restaurant Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice.

To find out more about Our Businesses and Our People, please visit our website rg.com/

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service
• Industries Food and Beverage Services

Referrals increase your chances of interviewing at Jardine Restaurant Group by 2x

Sign in to set job alerts for “Customer Service Officer” roles.

Kwun Tong District, Hong Kong SAR 1 year ago

Customer Service Officer (HP) - Wealth and Personal Banking Customer Service Representative - Reputable Logistic Company

Kowloon City District, Hong Kong SAR 5 months ago

Senior Officer/ Officer, Client Service Delivery Senior Officer/ Officer, Client Service Delivery Officer, Customer Service Executive, Telemarketing Community Associate (Customer Service, Events and Sales) Senior Officer, Customer Information Services, Consumer Banking Group Operations

Kowloon City District, Hong Kong SAR 2 months ago

Assistant Officer (Career Center) (Job ID: 10890) Officer, Lifestyle Relationship Manager (Affluent Cards)

Kowloon City District, Hong Kong SAR 1 week ago

Assistant Officer (URAO) (Job ID: 10832) Business Relationship Officer -Premier Relationship - CCRC Assistant Academic Service Officer (REG) - (25001KX)

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 6 months ago

(Assistant) Credit Control Officer (Fresh Graduate Welcome)

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Founded in 1994, API is a global leader and one of the few specialists in quality management solutions for furniture, home appliances, toys, and electronics. We offer tailor-made solutions by partnering with clients to help them succeed in their markets. Supporting the largest mass-market retailers worldwide in their sourcing efforts, API is a rapidly growing organization that adopts an agile and innovative approach to enhance our customers' businesses. Our mission is to provide technologically enriched support to ensure safe and sustainable products that are fit for use and loved by consumers.

Position Overview

As the Customer Service Executive/Senior Executive, you will be responsible for managing customer interactions for Hardline Furniture.

Essential Duties and Responsibilities

• Respond to customer inquiries and service capacity.
• Prepare and send quotations to clients.
• Manage sample registration and the release of test reports.
• Monitor the status of reports and ensure timely follow-up.
• Generate and distribute monthly invoices.

Experience & Competencies Required

• Fresh graduates with relevant internship experience in the laboratory, merchandising, or buyer industry are welcome.
• Experience in hardline technical roles or customer service or merchandising is preferred.
• Strong communication skills in both English and Mandarin.

Education and Qualifications Required

• Higher diploma or above in a related field.

Tools & Skills

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Customer Service, Purchasing, and Manufacturing
• Industries Manufacturing and International Trade and Development

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Sign in to set job alerts for “Customer Service Executive” roles.

Wan Chai District, Hong Kong SAR 3 weeks ago

Customer Service Advisor - Full-time (Central Store)

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 2 weeks ago

Senior Executive/ Executive, Operations-Customer Services Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Client Relationship Officer | Fintech | Hong Kong

Central, Hong Kong SAR HK 300,000.00-HK 360,000.00 1 week ago

Customer Service Officer, INV Specialist Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) Digital Service Officer (12-month Renewable Contract)

Central & Western District, Hong Kong SAR 4 days ago

Client Service Representative (Japanese Speaking) - 5-day office hour work / Global Company

Wan Chai District, Hong Kong SAR 5 days ago

Customer Service Officer, Multiple Openings!

Wan Chai District, Hong Kong SAR 5 months ago

Customer Service Officer, INV Specialist Customer Service Officer (Institutional Business) Assistant Client Relations Manager (MPF) (HK)

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1 day ago Be among the first 25 applicants

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Direct message the job poster from Avenir Group

• VIP / Institutional account services/ CS preferred , Crypto related exp. is a MUST
• Handle Telegram , back office tickets, and provide 7*24h online enquiries and email/call replies services to customers.
• Handle customer enquiries, advices and suggestions via telegram, email or online tools.
• Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
• Multiple product lines support exp. is preferred, for example futures product, crypto wallet, earn product etc.
• KYC/KYB exp. is preferred
• Handle customer complaints, any special cases or ad hoc tasks.

** Senior team leader will require exp. in leading CS/key account team

Requirements:

• College degree or above.
• Proficient in written and spoken English & Simplified Chinese (Mandarin) . Other languages would be of a great advantage, for efficient collaboration with various stakeholders in the company
• Minimum 3 year experience in customer service or key account management, preferably in finance or crypto industry. Outstanding recent graduates are also welcome to apply.
• High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit.
• Detail-minded and able to take ownership to resolve client issues.
• Ability to work under pressure, strong communication skills and exceed beyond expectation.
• Passionate for customer service industry and can accept to work under different work shifts, including night shift, overnight shift.
• Positive about the crypto industry.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service

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Get notified about new Customer Service Manager jobs in Hong Kong, Hong Kong SAR .

Senior Executive/ Executive, Operations-Customer Services Executive Director, Cash Product and Implementation Manager, Transaction Banking VP, Branch Business Manager (Licensed), Consumer Banking Group Senior Manager, Affluent Propositions (HK) Assistant Manager, Passenger Services Standard and Training Specialist, Know Your Customer, SME Banking

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Join to apply for the Customer Service Officer role at PPG

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at PPG

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• Handle daily logistics operations including order processing and delivery coordination
• Ensure smooth operation in supporting product delivery to customer and store replenishment activities
• Coordinate with sales, operations, and other departments for supply chain efficiency
• Assist in ad hoc tasks assigned
  
  

Responsibilities

• Handle daily logistics operations including order processing and delivery coordination
• Ensure smooth operation in supporting product delivery to customer and store replenishment activities
• Coordinate with sales, operations, and other departments for supply chain efficiency
• Assist in ad hoc tasks assigned
  
  

Requirements

• Higher diploma or above with at least 5 years working experience
• Strong coordination and communication skills
• Detail-oriented, organized and proactive
• Ability to handle multiple priorities
  
  

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About Us

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.

The PPG Way

Every Single Day At PPG

We partner with customers to create mutual value.

We are “One PPG” to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Part-time

Job function

• Job function Other
• Industries Paint, Coating, and Adhesive Manufacturing

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Get notified about new Customer Service Officer jobs in Hong Kong SAR .

Wan Chai District, Hong Kong SAR 2 weeks ago

Corporate Customer Service Executive (Part-Time) Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Assistant Customer Service Manager, Customer Relations Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 1 week ago

Customer Relationship Officer (High-Mid Value Segment) Customer Service Representative (Part-time) (Sunday Working) Senior Customer Service Executive (Call Centre) Customer Service Representative (Hotline) Customer Service Officer (High Speed Rail) (Ref: 25000PS)

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