6 Customer Service jobs in Sha Tin
Customer Service Representative APAC
Posted 27 days ago
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Job Description
Hong Kong
**Location:**
Unit 901, 9/F, 8 Lam Chak Street, Kowloon Bay, Kowloon, Hong Kong
**Position** : **Customer Service Representative APAC at LenelS2**
**Reports to** : Supply Chain & Customer Service Manager APAC
**Location** : Hong Kong
**About LenelS2**
LenelS2 is a global leader in advanced security systems and access control solutions, providing innovative technologies that secure buildings, assets, and people worldwide. With a commitment to excellence and cutting-edge technology, LenelS2 is dedicated to delivering superior security solutions to its customers.
**Key Responsibilities**
+ _Answer incoming phone calls and email messages from customers for the following functions:_
+ _Order Processing / Order Status_
+ _Return Materials Authorizations_
+ _Pricing and Sales Quotations_
+ _General Customer Inquiries_
+ _Effectively resolve sensitive situations involving customer discrepancies_
+ _Perform order entry and respond to order inquiries from customers_
+ _Facilitate processing of return materials authorizations_
+ _Communicate and coordinate with internal departments acting as a liaison for our customers_
+ _Provide product pricing_
+ _Maintain required quality levels for phone and data entry activities_
+ _Follow pre-defined procedures to identify, evaluate and solve customer issues_
+ _Other tasks as assigned_
**Qualifications**
+ Communicate effectively in person, over the phone and through email communications
+ Problem solving
+ Analyzing information
+ Multi-tasking
+ Quality focused - Attention to detail
+ People oriented
**Benefits**
+ Intermediate or better skill level with MS Word, Excel, Outlook, and an aptitude for learning software productivity applications quickly.
+ Excellent written, oral, and reading comprehension / communication skills to both communicate effectively with customers and document cases.
+ Experience and references in a customer service position.
+ Has initiative and takes ownership to follow through and resolve customer's issues.
+ Enjoys an action oriented hands-on growth environment
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
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Customer Service Associate/Executive
Posted 10 days ago
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Job Description
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 2-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle Bus Service
- Employee Assistance Program (EAP)
- Staff Activities
(Data received will be kept confidential and used for processing application only.) Seniority level
- Seniority level Executive
- Employment type Full-time
- Job function Customer Service
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Executive” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Care Advisor (English Speaking) Senior Customer Service Officer - FMCG/ConsumerSha Tin District, Hong Kong SAR 2 weeks ago
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#J-18808-LjbffrCustomer Service Executive (Electrical & Electronics Technology)
Posted 10 days ago
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Job Description
12 months ago Be among the first 25 applicants
Company Description
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description
- Handle incoming email and phone enquiries
- Prepare proposal, quotation, and agreement for customers
- Provide technical solution to customers
- Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
- Maintain good relationship with customers
- Work closely with frontlines to explore new business
- Monitor test status and keep testing record for key customers
- Provide regulation update and recommendations to customers
- Ensure quality and accuracy of work
- Handle ad-hoc tasks from team leader
- Holder of higher diploma or above in chemistry related discipline (Candidate from non-chemistry background with laboratory experiences will also be considered)
- With Customer Service relevant work experience is of an advantage
- Good communication skills
- Good command of both written and spoken English and Chinese (including Mandarin)
- Good computer knowledge of MS Excel, Word and PowerPoint
- Project Management skill is of an advantage
- Proactive, responsible and able to work independently
- Able to learn and work under pressure
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Customer Service
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Get notified about new Customer Service Executive jobs in Fanling, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Care Advisor (English Speaking) Senior Customer Service Officer - FMCG/ConsumerSha Tin District, Hong Kong SAR 2 weeks ago
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#J-18808-LjbffrCommunity Associate (Customer Service, Events and Sales
Posted 3 days ago
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Job Description
5 days ago Be among the first 25 applicants
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The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.
We're looking for people who want to make a meaningful impact on people's workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group's dynamic team and become a part of the community.
The Community Associate will be responsible for delivering outstanding customer experience to all location members and visitors. They will provide exceptional support to the Community Lead, Location Manager, Senior Location Manager, General Manager and Country Manager by operating the facility and communicating with stakeholders. We're looking for someone who is flexible and a team player who thrives in a fast-paced environment. Success will mean utilising tools and resources provided to hit the ground running, which will lead to providing a vibrant, productive, and connected workplace for our members.
This role reports to the Location Manager and will be based on-site in Hong Kong.
Duties and Responsibilities
- Deliver exceptional customer service to all members and visitors
- Handle member's daily requests and all incoming enquiries
- Support managers by executing daily tasks, including sales, finance and administrative assignments (data-entry and basic reporting)
- Achieve occupancy goals through membership retention and closing new sales
- Conduct informative tours to potential members and partners
- Plan and execute engaging community events by coordinating with internal teams and external collaborators on a regular basis
- Contribute content to maintain our presence online and onsite via social media posts and promotional materials
- Coordinate the general upkeep of the facility to ensure the space is presentable at all times. This includes conducting floor checks, completing maintenance tasks and basic cleaning such as dusting, utensil washing and spot cleaning
- 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
- University Degree holder preferred
- Ability to connect well with people; friendly and approachable
- Possess strong communication and presentation skills
- Exceptional organisational and multitasking skills
- Reliable and self-driven, has the ability to work with teams and independently
- Experience in Google Drive and Excel sheets would be an advantage
- Must be fluent in English
- Competative salary
- Health care, including dental
- Training and development opportunities for "hard skills" and functional competencies as well as "soft skills" and leadership competencies
- Personalised development plans and growth opportunities within the organisation
- Team and community activities and annual company-wide events
- Exclusive discounts at partnered restaurants, bars and gyms
- Opportunities for local and international relocation
- Paid volunteer day a year
- Birthday leave
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at the Hive Hong Kong by 2x
Sign in to set job alerts for “Community Associate” roles. Assistant Officer - Social Services (Ministry Coordination Team) Administration Officer, Asia (contractor) Assistant Officer (Community Engagement) (Job ID: 10797) Receptionist - Professional Environment Services - Hong Kong(314357)Kowloon City District, Hong Kong SAR 1 month ago
Hong Kong SAR HK$16,000.00-HK$17,999.00 4 days ago
Marketing and Administrative Assistant (New York Office)Kowloon City District, Hong Kong SAR 1 week ago
Part-time Administration Assistant (Retirees are welcome!) Associate - Corporate Responsibility - FCS Hong Kong Manager, Charities (Healthy Community) (Projects)Kwun Tong District, Hong Kong SAR 2 months ago
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#J-18808-LjbffrCustomer Service / Recruitment Consultant – human resources / recruiting service (North Point/5[...]
Posted 15 days ago
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Job Description
Join to apply for the Customer Service / Recruitment Consultant – human resources / recruiting service (North Point/5 days work) role at JPC Corporation
Customer Service / Recruitment Consultant – human resources / recruiting service (North Point/5 days work)5 days ago Be among the first 25 applicants
Join to apply for the Customer Service / Recruitment Consultant – human resources / recruiting service (North Point/5 days work) role at JPC Corporation
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Company Description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Job Description
THE COMPANY :
- Professional recruiting services & executive search firm with headquarters in Hong Kong
- We are looking for CUSTOMER SERVICE / RECRUITMENT CONSULTANT - with details as follows :
- Perform recruiting services focus in candidates side
- Provide professional customer service to job seekers
- Provide accurate job details to job seekers
- Assist job seekers in resumes preparation
- Arrange interviews for job seekers and follow up
- Other paper work and coordination work
- Tertiary education
- 1+ year work experience in office environment
- Experience in recruitment agency is a big plus
- Mature character and attention to details
- Enjoy communicating with people
- Enjoy working in a small and busy office
- Mon to Fri 9:30am - 6:30pm; 5 days work
- Annual leave : 12 days
- Office location : North Point close to MTR
Please attach your CV with salary expected to
JPC Recruiting Services was established in 1990.
We provide free job hunting services to job seekers.
To speed up our process, please do NOT send us download links.
Personal data provided by job applicants will be used for recruitment purpose only.
Your privacy is guaranteed. We will never give out, lease, or sell your personal information. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Administrative and Human Resources
- Industries Staffing and Recruiting and Human Resources Services
Referrals increase your chances of interviewing at JPC Corporation by 2x
Sign in to set job alerts for “Recruitment Consultant” roles. Recruitment Consultant (Fast-track Progression, Training Provided) Specialist, Talent Acquisition (Pilot Recruitment) Recruitment Consultant ( HK/ JP, Professional Career Path, Fast-track Progression) Recruitment Consultant (Fresh Grads Welcome) Senior Recruitment Consultant (Staffing) Senior Recruitment Consultant Tech or SCM Manager, Contract and Temporary Recruitment Senior Recruitment Consultant ( HK/ JP, Professional Career Path, Fast-track Progression) Assistant Manager, Business Development (Recruitment Agency) Senior / Principal Recruitment Consultant Senior Consultant - Legal Recruitment - Hong Kong Positions for Non-locally Trained Doctors without Full Registration with the Medical Council of Hong Kong (Limited Registration / Special Registration) Senior Consultant / Recruitment Consultant - Finance/IT/Web3/RPO Recruitment Management Trainee (Fast-track Progression, Training Provided) Specialist, Talent Acquisition (Cabin Crew Recruitment)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 da[...]
Posted 16 days ago
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Job Description
Join to apply for the CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work) role at JPC Corporation
CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work)18 hours ago Be among the first 25 applicants
Join to apply for the CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work) role at JPC Corporation
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Company Description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Job Description
THE COMPANY :
- HK company over 40 years history
- Shipping company, container feeder, forwarder & logistics service provider
- We are looking for CUSTOMER SERVICE - with details as follows :
- Responsible for customer inquiry, booking, pricing quotation and follow up on routing orders
- Build and enhance relationship with existing customers and potential new customers
- Able to handle customer enquiry, co-ordination with clients and factory
- Provide internal support to the sales team
- Report to Sales Manager
- Tertiary education preferably in Logistics / Transportation / Business / Supply Chain Management or equivalent
- 1+ years work experience in shipping / forwarders / logistics / feeders companies
- An advantage if experience in customer service / operation / sales supporting or related
- Proficient in written and spoken English, Chinese and Mandarin is preferred
- Good computer knowledge in MS Office
- Strong communicator and presenter, self motivated, team player, out-going and aggressive
- Mon to Fri 9am-6pm; 5 days work
- Annual leave : 12 days
- Birthday leave
- Medical insurance
- Work-life balance
Please attach your CV with salary expected to
JPC Recruiting Services was established in 1990.
We provide free job hunting services to job seekers.
To speed up our process, please do NOT send us download links.
Personal data provided by job applicants will be used for recruitment purpose only.
Your privacy is guaranteed. We will never give out, lease, or sell your personal information. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Distribution and Business Development
- Industries Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Packaging and Containers Manufacturing
Referrals increase your chances of interviewing at JPC Corporation by 2x
Get notified about new Customer Service Specialist jobs in Hong Kong, Hong Kong SAR .
Officer, Customer Services (Phone Banking - General Banking) Customer Service, Assistant Manager (More than 1 opening)Wan Chai District, Hong Kong SAR 3 weeks ago
Customer Service Officer, Multiple Openings!Wan Chai District, Hong Kong SAR 2 months ago
Operations Support Officer (Office Administration), AO - British Consulate General Hong Kong Customer Service Officer, INV Specialist Manager, Customer Service Division (Team Head) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Client Relationship Officer | Fintech | Hong Kong Administrator - KYC / CDD | Client support Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) Officer, Project Administration (Ref: SMD132/25, 10442) Customer Service Representative (5 days) (Fresh Graduate Welcome) Company Secretarial Assistant/ OfficerWan Chai District, Hong Kong SAR 1 week ago
Specialist / Senior Specialist, Digital Business (Customer Support)Wan Chai District, Hong Kong SAR 1 week ago
CUSTOMER SERVICE ASSISTANT - shipping company / container feeder / forwarder / logistics (Sheung Wan/5 days work) Assistant Manager, Business Administration Admin Operation Assistant - Corporate BankWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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