What Jobs are available for Customer Solutions in Hong Kong?

It's more than a job
As a Customer Solutions Engineer in Contract Logistics at Kuehne+Nagel, you will lead the design of innovative, end-to-end logistics solutions for our most strategic customers across Asia Pacific. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

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As a Customer Solutions Engineer in Contract Logistics at Kuehne+Nagel, you'll design and deliver innovative, data-driven supply chain solutions for some of the region's most dynamic customers. From optimizing warehouse layouts to integrating automation and digital tools, your work will shape smarter, more efficient logistics across Asia Pacific.

How you create impact
As a Contract Logistics Customer Solutions Engineer, Asia Pacific, you will lead major customer tender proposals by crafting compelling, innovative logistics solutions. You'll manage and mentor others in developing successful concepts, including support for basic projects at the country level when needed. A key part of your role involves presenting solutions directly to customers, acting as a strategic business partner to both continental and country teams. You'll challenge the status quo constructively, drive innovation through new technologies and best practices, and manage vendor partnerships to optimize cost and lead times. Additionally, you'll play a vital role in developing team capabilities, ensuring high standards of knowledge, skills, and compliance across the region.

What we would like you to bring

• Lead major Anchor customer tender responses, designing best-in-class logistics solutions
• Integrate expert knowledge of technology, automation, and equipment into solution proposals
• Act as a key solution partner to customers, guiding them through complex workshops and identifying supply chain challenges
• Drive the value proposition of proposed solutions and develop innovative, scalable models
• Lead and mentor junior engineers throughout the tender process and project lifecycle
• Serve as the main customer contact for solution design and lead customer-facing responses
• Oversee complex implementation and optimization projects related to Anchor solution designs
• Support the career development of junior engineers, helping them achieve promotion goals
• Monitor and apply market trends and innovations that impact logistics services
• Review and validate the work of others, ensuring accountability and solution quality
• Define and promote best practices within areas of expertise
• Identify future needs and capabilities required to maintain best-in-class engineering standards
• Train peers and trainers on engineering methodologies and market insights

What's in it for you
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

薪酬範圍:HK$28,000 – HK$8,000 + 績效獎金 + 專業發展津貼

你喜歡與人溝通並解決問題?希望成為別人生活中的重要支援者?

我們誠邀你加入我們團隊,擔任Solution Specialist(方案專員),協助客戶制定個人化方案,應對不同人生階段的挑戰,提升生活質素與信心。

Do you enjoy engaging with people and solving real-life challenges?

Join us as a Solution Specialist to help individuals and families design personalized support strategies across life stages, empowering them to thrive with confidence.

• 聆聽客戶需要,協助分析生活挑戰與未來計劃

• 提供清晰、有系統的個人建議與生活規劃方案

• 建立長期信任關係,保持客戶資料與進度更新

• 支援團隊推廣活動、簡報及日常營運工作

• 協助製作專屬建議方案與文件整理

• Listen to client needs and assess their life goals or challenges

• Offer structured, personalised planning suggestions

• Build long-term trust and maintain client records

• Support campaigns, briefings, and team collaboration tasks

• Assist with preparing tailored recommendations and documentation

• 具親和力,擅於理解並與人溝通

• 有組織、具責任心,能獨立處理多項工作

• 歡迎無經驗人士,提供完整在職培訓

• 操流利廣東話,必須能說普通話,具基本英文書寫能力更佳

• 有熱誠與長遠職涯規劃目標

• Friendly and empathetic communicator

• Well-organised, responsible, and capable of multitasking independently

• No experience required – full training provided

• Fluent in Cantonese; Mandarin is a MUST; Basic written English is helpful

• Passionate about personal development and long-term growth

• 穩定底薪 + 彈性績效獎金制度

• 完整在職訓練、一對一導師制度及持續支援

• 清晰發展階梯及晉升制度

• 彈性工作時間(按表現而定)

• 友善互助的團隊文化與舒適辦公環境(提供免費飲品)

• Stable base salary + performance incentives

• Full onboarding, personal mentorship, and career support

• Clear advancement paths and internal promotion system

• Flexible work schedule with hybrid options

• Positive and supportive team culture with drinks

• 職位類型:全職 / 兼職 / 見習顧問 / 自由合約

• Job Types: Full-time / Part-time / Trainee / Freelance

• 薪酬範圍:每月HK$28,000 – HK$38,000 + 表現獎金

• Salary Range: HK$28,000 – HK$38,000 per month + performance bonus

• 學歷要求:專上文憑 / 副學士或以上

• Education Requirement: Higher Diploma / Associate Degree or above

• 工作地點:荃灣 Tsuen Wan, 香港 Hong Kong

• Work Location: Tsuen Wan, Hong Kong

• 簽證要求:必須持有合法工作資格

• Work Eligibility: Must be legally authorised to work in Hong Kong

薪酬範圍:HK$26,000 – HK$8,000 + 績效獎金 + 專業發展津貼

你喜歡與人溝通並解決問題?希望成為別人生活中的重要支援者?

我們誠邀你加入我們團隊,擔任Solution Specialist(方案專員),協助客戶制定個人化方案,應對不同人生階段的挑戰,提升生活質素與信心。

Do you enjoy engaging with people and solving real-life challenges?

Join us as a Solution Specialist to help individuals and families design personalized support strategies across life stages, empowering them to thrive with confidence.

• 聆聽客戶需要,協助分析生活挑戰與未來計劃

• 提供清晰、有系統的個人建議與生活規劃方案

• 建立長期信任關係,保持客戶資料與進度更新

• 支援團隊推廣活動、簡報及日常營運工作

• 協助製作專屬建議方案與文件整理

• Listen to client needs and assess their life goals or challenges

• Offer structured, personalised planning suggestions

• Build long-term trust and maintain client records

• Support campaigns, briefings, and team collaboration tasks

• Assist with preparing tailored recommendations and documentation

• 具親和力,擅於理解並與人溝通

• 有組織、具責任心,能獨立處理多項工作

• 歡迎無經驗人士,提供完整在職培訓

• 操流利廣東話,必須能說普通話,具基本英文書寫能力更佳

• 有熱誠與長遠職涯規劃目標

• Friendly and empathetic communicator

• Well-organised, responsible, and capable of multitasking independently

• No experience required – full training provided

• Fluent in Cantonese; Mandarin is a MUST; Basic written English is helpful

• Passionate about personal development and long-term growth

• 穩定底薪 + 彈性績效獎金制度

• 完整在職訓練、一對一導師制度及持續支援

• 清晰發展階梯及晉升制度

• 彈性工作時間(按表現而定)

• 友善互助的團隊文化與舒適辦公環境(提供免費飲品)

• Stable base salary + performance incentives

• Full onboarding, personal mentorship, and career support

• Clear advancement paths and internal promotion system

• Flexible work schedule with hybrid options

• Positive and supportive team culture with drinks

• 職位類型:全職 / 兼職 / 見習顧問 / 自由合約

• Job Types: Full-time / Part-time / Trainee / Freelance

• 薪酬範圍:每月HK$26,000 – HK$38,000 + 表現獎金

• Salary Range: HK$26,000 – HK$38,000 per month + performance bonus

• 學歷要求:專上文憑 / 副學士或以上

• Education Requirement: Higher Diploma / Associate Degree or above

• 工作地點:荃灣 Tsuen Wan, 香港 Hong Kong

• Work Location: Tsuen Wan, Hong Kong

• 簽證要求:必須持有合法工作資格

• Work Eligibility: Must be legally authorised to work in Hong Kong

A Global Insurance Firm are looking for a Technical Support Specialist to join their team

This role will join the APAC wide team and you will be working on a variety of operation enhancements, provide Tier 1 and Tier 2 technical support for Amazon Connect and related telephony systems.

Requirements:

• Hands-on experience with Amazon Connect is mandatory
• 2+ years of experience in technical support or IT helpdesk roles, preferably in a contact center environment.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills and a customer-first mindset.

Preferences:

• AWS services (Lambda, S3, CloudWatch), and telephony systems are preferred
• AWS certification (e.g., Cloud Practitioner or Solutions Architect)
• Insurance experience

Technical Support

Location: Hong Kong (Onsite)

Department: Marketing & Commercial

Type: Full-Time

Report to: CMO

We are seeking Technical Support to deliver technical expertise for our immersive streaming technology. The ideal candidate will develop deep product expertise and provide technical support throughout the entire customer lifecycle. This role requires exceptional communication skills, technical aptitude, and a passion for translating technology into clear value propositions and solutions that enable customer success in the metaverse space.

Key Responsibilities:

Product Expertise, Technical Support & Market Intelligence

• Provide technical expertise during the entire customer journey, including product demos, and technical support
• Develop comprehensive knowledge of our immersive streaming technology, becoming the go-to expert for product capabilities, technical specifications, and competitive differentiation
• Collaborate with R&D to understand product roadmaps and communicate market requirements back to the development team
• Translate technical product capabilities into clear benefits and value propositions for market needs
• Create product content, including technical documentation, product guides and solution architectures.
• Create and deliver product training for internal teams to ensure consistent messaging and technical understanding

Job Requirements:

Education & Professional Experience

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• Minimum 3 years of experience in the IT / Technology industry
• Experience in SaaS / PaaS, Cloud, developer tools or immersive tech is highly valued

Technical & Industry Knowledge

• Hands-on knowledge of product implementation cycles and technical onboarding processes
• Proficiency in computer operating systems, including Linux installation/basic configuration and Windows environment management
• Experience with MySQL and other relational database products
• Experienced in the installation and configuration of Redis, well-versed in its basic concepts and operational commands, and capable of making reasonable configurations and optimizations based on requirements.
• Practical knowledge of Nginx configuration and administration
• Solid understanding of networking concepts and ability to diagnose common network issues
• Development experience in Java, C++, Android, iOS, or Vue is preferred
• Experience with virtualization, disaster recovery, or storage solutions is preferred

Skills & Attributes

• Technical aptitude with excellent communication skills to bridge technical and business requirements
• Exceptional communication skills with the ability to translate technical information into compelling narratives
• Collaborative mindset with the ability to work effectively across multiple departments
• Business fluency in English; additional languages are a plus

Application:

Interested candidates can apply with your resume, including current and expected salary package.

Data Privacy Notice

All data received will be used for recruitment purposes only.

Job Responsibilities:

• Prepare specification and drawing submission
• Conduct on-site instruction of wiring and installation
• Perform on-site maintenance, Testing & Commissioning works of CCTV system
• Conduct operation and maintenance training to end users
• Assist project management work by liaising with contractors and consultants

Job Requirements:

• Working experience in CCTV system will be an advantage
• Proficient in Autodesk AutoCAD and Microsoft Office
• Good command in spoken and written in Cantonese and English
• Self-motivated, problem solving, responsible, independent, strong interpersonal skills and team player
• Candidates with less qualification can be considered as Assistant Field Service Engineer

Location

Hong Kong

Business Area

Sales and Client Service

Ref #

Description & Requirements
Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients' connectivity requirements, lead the installation of Bloomberg Terminals, as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level, which will include circuit usage and network performance.

You need to be a confident and well-organized communicator, responsible for handling key accounts while regularly liaising with market data and technology personnel, in addition to telecommunication providers, service vendors and a variety of internal partners to ensure the highest quality of service to our customers.

If you wish to be involved in an exciting, fast-paced and challenging role that allows you to fully utilize your communication, technical and project coordination skills while gaining insight into the global financial markets, then this may be the opportunity for you.

We'll Trust You To

• Support technical issues and inquiries regarding the Bloomberg Terminal software, hardware offerings and network connectivity
• Engage with internal and external partners to resolve service issues
• Coordinate installation and maintain customers' connectivity to Bloomberg's network
• Work proactively with clients to implement recommended hardware and network infrastructure strategies to improve their experience with Bloomberg's products and services
• Lead and coordinate multiple concurrent projects with stakeholders to meet project deadlines within service quality

You'll Need To Have

• Minimum 1 year of working experience in technical support for internal or external clients
• Working experience in more than one of the following: Network technologies (e.g., TCP/IP, UDP, RIP v2, BGP) and topology, PC hardware, operating systems (Linux, Windows, Mac OS), and software suites (e.g., MS Office)
• Business proficiency in English and Cantonese or Mandarin to support clients in these markets
• Experience in multitasking within a high-volume environment with simultaneous projects and tasks
• Demonstrable experience of coordinating with multiple teams to meet deadlines
• Flexibility to accommodate occasional evening & weekend work (time off in lieu)
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications

We'd Love To See

• CompTIA A+, NET+ or CCNA certification
• Experience with telecommunications lines, basic network design and security
• Experience with FIX protocol
• Exposure to vendor cloud technology e.g. AWS, Azure
• Experience with setting up & troubleshooting virtual environments (VMware, Citrix, etc.)
• Ability to communicate effectively and negotiate resolutions to difficult scenarios
• Ability in picking up new technologies and concepts quickly

If This Sounds Like You
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Job Responsibility

• Provide helpdesk support and troubleshoot technical issues within the Windows environment
• Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
• Perform software and hardware upgrades and deployments
• Maintain deliverable quality standards, proactively identify and resolve problems for optimal end-user satisfaction
• Basic network equipment and administration of Microsoft Windows server is required
• Maintain IT hardware asset and software inventory
• Identify and suggest possible improvements to the procedure

Job Requirement

• Higher Diploma or above in Information Technology / Computer Science or equivalent
• At least 5 years relevant experience in helpdesk support
• MTA is preferred, MCSA/MCSE will be an added advantage
• Familiar with Microsoft applications, MS Windows, MS Exchange and Network operations
• Experience on IT project coordination is highly preferable
• Knowledge in M365 and iOS/Android device will be added advantage
• Good communication skill
• High integrity, self-motivated and customer-focused attitude

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

About Us

We are a dynamic and rapidly expanding IT company that develops and supports innovative enterprise technology solutions. We are looking for enthusiastic and technically capable Technical Customer Support Specialist to join our team. This role is key to providing 24/7 operational support for our users and internal teams. Join our company that values your contribution, encourages development, and promotes a healthy work-life balance.

Key Responsibilities:

Quickly respond to client inquiries and requests through instant messaging and online tools.

Log all issues accurately by creating and updating service tickets in our internal system.

Determine the priority of critical issues and promptly hand them over to the correct internal specialists for resolution.

Maintain a proactive and responsive attitude toward supporting our clients.

Use smart, detail-oriented problem-solving skills and show a strong willingness to learn new systems quickly.

Qualifications & Experience:

Proficiency in mainstream ticketing platforms (e.g., JIRA, ClickUp, or ServiceNow) is highly advantageous.

Exposure to mobile applications, web platforms, or CMS Systems  is a plus.

Previous experience in IT support or customer service is beneficial.

Bachelor's Degree in Computer Science, Information Technology, or a relevant field.

Applicants possessing practical IT experience are also encouraged to apply.

Fresh graduates are welcome.

Working Hours:

5-Day Work

Shift: MON-SUN

9:00-18:00 / 15:00-00:00 / 00:00-9:00

Work-from-home policy for weekends and night shift (00:00-9:00)

Benefits:

Five-days work

14 Days Annual Leave

Discretionary bonus

Paid Sick Leave

Group Medical Insurance

Free Snacks & Drinks

If this sounds like the perfect role for you, please send your full resume stating your availability, current and expected salary, contact details by clicking "APPLY NOW".