What Jobs are available for Customer Success in Hong Kong?

Our global teams took on the challenge to make a difference in the way the global financial markets operate. Would you seek the same challenge?
At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.

Customer Success Managers (CSMs) connect our clients to LSEG's enterprise solutions. The CSM plays a vital role in ensuring that our customer's fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer's journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of enterprise content, platforms, and technologies within their assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in their accounts. By redefining our client's business through user adoption of our suite of solutions, the CSM builds the conditions for efficient renewal and upsell growth.

Role:

• Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.
• Ensure customers derive maximum value from their investment in LSEG services and solutions, utilize all licenses and collaborate with other LSEG stakeholder teams to ensure retention and growth.
• Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements
• Collaborate with client application owners to ensure they are getting the most from our data. Document and share insight around their usage versus contract.
• Monitor and evaluate usage data, account health and growth opportunities to build measurable insights
• Build, maintain and foster positive relationships with key decision makers and users within each account to influence adoption; Build strong ties with users to facilitate smooth customer experience from subscribed data solutions
• Prompt business development partners (Solution sales, proposition sales, solution consultant) when new business opportunities (upsell or cross-sell) are generated through adoption engagements
• Support your assigned Accounts on their strategic content and service issues
• Coordinate Post-Sales Implementation support to ensure stickiness.

Ideal Candidate will have:

• Strong multi asset content expertise across pricing and reference data, delivered by LSEG's Datascope product suite.
• Deep understanding of regulatory landscape and their potential impact to financial markets.
• Minimum 5 years client facing expertise preferably managing and supporting Pricing and Reference data workflows of financial institutions.
• Knowledge and Interest in Data feeds, Enterprise Data Management and Enterprise data solutions.
• Knowledge of Banking technology infrastructure, trading solutions, APIs, Cloud services (AWS, GCP and Snowflakes), Financial Market data
• Customer-Centric mentality
• Ability to map a customer's business process to product capability
• Knowledge of our competitors' products and service
• Strong ability to collaborate and navigate with internal operations and account management teams
• Engagement skills with an ability to establish trusted advisor relationships with business decision makers
• Excellent communication skills. Experience facilitating customer meetings and presenting to an audience in a concise, inspirational, and convincing manner
• Able to perform effectively under pressure
• Data licensing certifications, such as the FISD's Financial Information Associate (FIA) or AWS's Cloud Practitioner certification, can be incredibly beneficial.

People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and expertly through our shared values of Integrity, Partnership, Change and Excellence, which are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership
,
Excellence
and
Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

About the Role

We are looking for a
Customer Success Manager
to join Oracle's dynamic team in Hong Kong. As a trusted advisor and primary point of contact for customers, you will be responsible for driving successful delivery, adoption, and expansion of Oracle's infrastructure services. You will partner closely with customers, sales, and internal Oracle stakeholders to ensure exceptional service quality, business value realization, and long-term customer satisfaction.

Key Responsibilities

• Serve as the
  primary interface
  between Oracle, customers, and relevant third parties on all aspects of service delivery and account management.
• Manage
  service lifecycle and delivery operations
  , ensuring services are delivered on time, within scope, and within budget.
• Drive
  customer engagement and success
  by ensuring customers realize value from their Oracle infrastructure solutions and services.
• Collaborate with the Sales team to grow Oracle's footprint across the installed base in Hong Kong, including identifying opportunities to upsell and renew support contracts.
• Advocate for the customer internally by
  coordinating issue resolution across business units
  , escalating as needed to ensure timely outcomes.
• Maintain strong relationships with
  key customer stakeholders
  , acting as a strategic advisor on service performance, business outcomes, and continuous improvement.
• Deliver
  accurate territory forecasts
  , support revenue protection and growth, and meet individual and team targets for renewals, contract backlog, and bookings.
• Lead or contribute to cross-functional initiatives and
  mentor junior team members
  , providing best practices and knowledge sharing.
• Represent the customer success function in
  strategic projects
  when required, including leading project engagements and aligning cross-regional support.

Qualifications & Experience

• 10+ years
  of experience delivering and supporting enterprise IT infrastructure or service projects.
• 8+ years
  of experience in
  IT service delivery management
  , including customer-facing roles and managing complex accounts.
• Hands-on experience in
  multi cloud technology
  is preferred.
• Strong understanding of the
  implementation and support lifecycle
  for enterprise IT infrastructure solutions.
• Proven ability in
  customer and service management
  , with a track record of improving satisfaction and driving adoption.
• Excellent
  interpersonal, communication, and stakeholder management skills
  .
• Strong
  planning, time management, and organizational skills
  .
• PMP and ITIL certifications are advantageous.
• Experience in key industries (e.g., finance, telecommunications, public sector) is a plus.

Why Oracle?

At Oracle, we offer a dynamic and supportive environment where innovation is encouraged and your contributions are valued. This is your opportunity to join a global leader in cloud infrastructure and enterprise software, helping customers accelerate their digital transformation journey.

About Us

Macrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors.

Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of our industry. With the backing of Francisco Partners, a prominent global tech investment firm, we operate as a truly international company. Our headquarters are in Malmö, Sweden, and we have key offices in Gothenburg, London, Poland, Lisbon, Hong Kong, and New York.

Job Overview

The Customer Success Associate plays a key supporting role in ensuring customer satisfaction, adoption, and retention across our client portfolio. Working closely with Account Managers, this role helps execute day-to-day customer engagement activities, including onboarding, training coordination, account health monitoring, and preparation for renewal and expansion conversations. The Associate ensures customers are realizing value from the product, flags potential risks or growth opportunities, and supports the Account Manager in driving commercial outcomes. This role is ideal for someone who thrives in a collaborative, customer-facing environment and is looking to grow into a full CSM or Account Management role over time.

Job Responsibilities

• Supports Account Managers on detailed account planning and mapping of future targets within existing accounts.
• Maintain consistent communication with clients to ensure they are aware of new product releases and updates and ensuring every client is appropriately equipped to maximize the value of Macrobond
• Curates targeted content distribution to customers (existing customer use cases/stats, best practices for use, roadmap updates)
• User onboarding & ongoing training sessions to ensure clients are set up for success and understand how to integrate Macrobond into their workflow
• Front line response on any support tickets; manage queue for tickets promoted to product support group
• Supports Account Managers on regular business review with customers about how to get best value from the Macrobond product(s)
• Hands over leads found in business reviews (via created opportunity in Salesforce) to assigned Account Manager
• Handles any termination requests and documentation
• Manage requests of 3rd party data

Required Qualifications and experience

• Bachelor's degree required preferably in economics, finance or a related field
• Ability to develop thorough understanding of Macrobond's suite of solutions
• Collaborative team player who thrives in a fast-paced environment and can adapt to meet the evolving needs of our clients and the organization
• An understanding of and passion for macroeconomics, financial data and analytics
• Strong written and verbal communication skills and ability to effectively interact with key stakeholders
• Previous experience in a Customer Success role.

What do we offer

• A competitive salary
• Private medical insurance, inclusive of dental
• Company MPF scheme
• Rental reimbursements
• Competitive holiday allowance per annum
• 2 Macrobond days to use per annum for volunteering

Our commitment to Diversity

Diversity, equity, and inclusion are core values at Macrobond. We believe that diverse backgrounds and perspectives strengthen our organization and foster innovation. By joining us, you'll be part of a team that values and celebrates individuality while driving success together.

Apply today and become part of our exciting journey

About Iron Mountain

Iron Mountain (NYSE: IRM) is the industry leader in information protection and storage services. Forbes magazine has recognized Iron Mountain as one of the "Top 400 Best Big Companies" and FORTUNE Magazine has consistently ranked the Company as one of "America's Most Admired Companies". In early 2009, Iron Mountain was added to the prestigious Standard & Poor 500 Index.

For more information, please visit

If you embrace challenges, work well in a team setting, and are driven to grow and excel in your career, we would like to hear from you.

Job Summary:

Due to Business Expansion, we are seeking a NEW Customer Success Professional to provide communication on a regular basis and nurturing the relationship to meet our clients' evolving needs and allow us to provide adequate and suficient solutions for all of their physical and digital asset management requirements.

Duties:

To maintain business relationship with existing clients by contacting them on a regularly basis to improve client satisfactions

Contract archiving and contract renewals

Interact with operations, sales, finance (contract process) departments to follow up on company procedures to enhance clients' satisfaction

Participate in project meetings to monitor the process and to help with coordination and reporting

Handle clients enquiries on a professionally, timely and efficiently and follow up customer service complaints

Support Sales team on government bidding and system maintenance

Accurately complete global/local reports, the supplier information form, annual audit report and other relevant reports

Identity new opportunities through relationship building and issue resolutions

Qualifications:

Bachelor degree with over two years B2B customer services / sales / sales support, Contract Renewal. Project coordination experience is a plus

Experience in processing with Microsoft Office, Salesforce and Google

Must be a self-starter, and extremely motivated, effective to perform under pressure

Possess sophistication and poise to work with high-level contacts

Possess with excellent customer service skills and problem solving skills

Positive attitude, rigorous and with a strong sense of responsibility

What we offer:

Be part of an ever-evolving global organization focused on transformation and innovation.

A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.

Global connectivity to learn from 26,000+ teammates across 52 countries.

Be part of a winning team who embrace diversity, inclusion, and our differences.

Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.

Full-time,Permanent

What you'll do:

As an AirPurchase Customer Success Manager, you will be the driving force behind reactivating customers and uncovering growth opportunities across your portfolio. You'll serve as the bridge between our customers and the AirPurchase team, developing a deep understanding of F&B operations and how our procurement and inventory management platform (F&B-focused ERP) can power their digital transformation.

You are technology-minded and curious, eager to master our platform end-to-end so you can solve complex operational challenges—from supplier management and purchase forecasting to recipe-level costing and multi-outlet inventory control. You'll partner closely with customers to translate their goals into high-impact outcomes using AirPurchase's products, data, and resources.

Responsibilities:

• Own the full sales cycle within your book of accounts—from discovery and solution mapping to proposal, negotiation, and close.

• Proactively identify under-engaged customers and design tailored activation plans to drive adoption of core modules (procurement, inventory, costing, analytics).

• Lead onboarding and change management, guiding F&B teams through configuration, data migration, and SOP alignment.

• Collaborate with Product, Implementation, and Support to resolve issues quickly and advocate for customer needs and industry-specific enhancements.

• Educate customers on best practices for procurement and inventory in F&B.

• Leverage AI-driven workflows and insights to help customers troubleshoot issues, forecast demand, and optimize purchasing decisions.

Who you are:

We're looking for people who meet the minimum qualifications below. Preferred qualifications are a plus, not a must.

Minimum qualifications

• 1–2 years of experience in a sales or customer-facing role with a track record of meeting or exceeding targets.

• Experience in F&B tech or direct experience in the F&B industry (restaurant groups, catering, QSR, supply chain, or operations) and familiarity with procurement/inventory processes.

• Strong verbal and written communication skills in Cantonese (Chinese) and English; confident in leading conversations with frontline teams and senior stakeholders.

• Problem-solving mindset with the ability to simplify complex operational challenges and propose creative, actionable solutions.

• Analytical thinker comfortable interpreting data, trends, and customer metrics to generate insights and recommendations.

• Customer-first attitude, with empathy and a consultative approach to driving business outcomes.

• Tech-open and AI-curious; willing to learn and apply AI tools to help customers solve problems faster.

Preferred qualifications:

• Experience with restaurant ERP, POS, inventory, or procurement systems.

• Start-up or SaaS background; familiarity with implementation and change management.

• Proficiency with Salesforce or similar CRM tools.

• Exposure to multi-outlet operations, central kitchen workflows, supplier management, or cost control.

What we offer:

• On-the-job training on AirPurchase's platform and F&B best practices.

• A collaborative, fast-moving environment where your feedback shapes the product.

• Opportunities to develop domain expertise in F&B digital transformation and AI-enabled operations.

Location:

• Hong Kong (client-facing; some on-site visits may be required).

The CSM will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and stakeholders. They will also provide clients with strategic insights based on their performances and market trends and liaise between clients and cross-functional internal teams to ensure the timely and successful delivery according to the clients' needs.

This is a hybrid position with 3 days in our Hong Kong office and 2 days remote.

Responsibilities
:

• Operate as the lead point of contact for all clients' requests, liaising with the relevant teams at Global-e to ensure a quick and smooth process.
• Develop a trusted advisor relationship with key accounts, mainly with C-levels.
• Prepare periodic performance reports covering and analyzing client's KPIs.
• Support client's strategic, marketing, and operational decisions based on internal knowledge and best practices.
• Build and maintain strong, long-lasting client relationships.

Requirements:

• Must be based in Hong Kong.
• Minimum 1 year of Customer Success Management experience.
• Minimum 1 year of eCommerce experience.
• Prior B2B experience in a software, logistics, or SaaS company preferred.
• BA/BS degree or equivalent, and/or MBA preferable.
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects at a time.
• Strong analytical skills.
• Business proficiency in Cantonese, Mandarin, and English (native proficiency in at least one; native Mandarin preferred).
• Excellent communication, presentation, and influencing skills across all levels of the organization, including executive and C-level.
• Strong listening, negotiation, and presentation skills.

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.

Customer Success Manager - eCommerce Platform Vendor based in Hong Kong.
We're on the lookout for a driven
Customer Success Manager
to join a fast-growing global eCommerce solutions company in Hong Kong. This hybrid role (3 days in office / 2 days remote) offers the chance to partner with international retailers and brands, helping them expand their online reach and deliver seamless global shopping experiences.

What You'll Do

• Be the go-to contact for a portfolio of enterprise clients, ensuring their success and growth on the platform.
• Build trusted relationships with senior stakeholders (including C-levels) to drive long-term partnerships.
• Provide data-driven insights and strategic recommendations to help clients optimise performance.
• Collaborate closely with cross-functional teams (tech, operations, and marketing) to deliver smooth on-boarding and ongoing support.
• Analyse client KPIs and present clear, actionable reports to inform commercial and operational decisions.

What We're Looking For

• Based in Hong Kong with excellent communication in
  Cantonese, Mandarin, and English
  (native fluency in at least one; native Mandarin preferred).
• 1+ year experience in
  Customer Success, Account Management, or Client Services
  , ideally within
  SaaS, logistics, eCommerce,
• Confident managing multiple clients and projects simultaneously.
• Strong analytical thinker with sharp problem-solving skills.
• Relationship builder who can influence and engage senior decision-makers.
• Bachelor's degree or MBA

Why You'll Love It

• Join a leading global player powering cross-border eCommerce for major brands.
• Work in a collaborative, international team with clear career pathways.
• Hybrid work model in a prime Central Hong Kong location.
• Competitive salary package:
  HK$400,000-HK$520,000 total compensation (base + bonus).

If you're passionate about helping brands grow globally and want to play a key role in their success—
we'd love to hear from you.
Apply now and send your CV directly to Peter to start the conversation

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Title: Customer Success Manager

Department: Indirect-Customer Service

Reporting Manager: Senior Customer Sucess Manager

Location: Kuala Lumpur, Malaysia

Role Type: Hybrid, Full-time

Role Overview:

The Customer Success Manager (CSM) is a key member of a cross-functional team designed to deliver Customer base growth and facilitate the ease of doing business with IPC. CSMs lead, direct and oversee the IPC Customer lifecycle for new and existing Customers. In addition, they support a comprehensive product and services portfolio and focus on Customer retention, development of Customer support and revenue growth. Their overall goal of a CSM is to improve the focus of IPC's sales channels through organizational accountability and increased productivity.

The CSM is responsible for organically growing their team's portfolio of customer base revenue while maintaining and increasing Customer satisfaction. In addition, they research and prioritize Customer needs, develop Customer requirements, drive the development of Customer growth strategies and provide Customer lifecycle management.

Job Responsibilities:

• Maintain and Grow Base:
• Manage the customer experience - Quote to Cash and order processes
  • Provide quotations
  • Process orders
  • Implement and complete the billing process
• Account Realization - Increasing Sales
  • Upsell and conduct consultative pre-selling
  • Assist Sales to drive new business through time and Customer management
• Base Change Management
  • Mitigate Attrition - risk analysis and management
  • Minimize credits and re-rates
• Provide strategic consultations for the Customer base to uncover new opportunities
  • Work with Sales, Marketing and Product to help implement compelling sales and marketing programs targeted to specific financial market segments.
• Track base performance and develop strategies and tactics to continuously improve base growth
• Collaborate with cross functional departments to optimize overall revenue.

Account Maintenance:

• Review and process controls for issuing credits
• Secure financial awareness of Customer profiles (e.g. Billing Audits, Spend, Billing Reports)
• Interface with IPC Finance Collections and Customers
• Work with IPC Legal Department to ensure a high level of business acumen in respect of customer contracts
• Understand customer's standard and bespoke contractual obligations, Service Level Agreements (SLA's), Pricing and Discount Structures
• Manage customer reporting and visibility of service performance through the IPC Xchange Portal
• Oversee the development and enhancement of customer reporting improvement initiatives
• Ensure Customers are registered and educated on the IPC Xchange Customer Portal
• Ensure Customers are registered to the IPC University (Unigy E-learning, ILT & DLT)

Training & Cutover:

• Interface with Project Management, Sales and Installation Departments to assist with user training and cutover coverage.
• Schedule and perform customer user training on the features and functionality of all IPC turret platforms.
• User Training to be performed during standard business hours.
• Responsible for providing the customer with customized training material for new products and features.
• Present on Go Live Day, assist with issues encountered at cutover and follow up with Project Manager and service technician to perform resolution of trouble.

Administration:

• Work closely with internal IPC departments and the customer to resolve complaints & issues.
• Assist with maintaining customer-related data within internal IPC systems.
• Support special requirements and provide feedback to IT for eventual automation.

Job Requirements:

• Minimum 2 years Customer Success/ Account Management Experience in Commercial
• Customer oriented & able to handle escalations & complaints.
• Intermediate level PC skills required, MS Office Suite, PowerPoint knowledge required.

What's in It for You?

At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.

In addition to a collaborative, high-performing team environment, we're pleased to offer benefits including:

• Health Insurance Plan
• Group Term Life Insurance Plan
• Flexible PTO plus Public Holidays
• Additional Time off for Charity Work and Volunteering
• Global Tuition Reimbursement
• Global Certification Bonus Program
• Access to our E-Learning Platform – IPC University & LinkedIn Learning
• Structured Onboarding Program and Peer Mentor Support
• Enhanced Parental Leave
• Global Wellness Program
• Employee Referral Program

Further information about your benefits will be provided during your onboarding process.

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment on and

IPC's Work Culture:

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

About the role

Encode Education Limited is seeking a proactive and customer-focused Customer Success Associate to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer support and ensuring the satisfaction of our valued clients. Based in our Tseung Kwan O office, you will play a crucial role in enhancing the customer experience and contributing to the overall success of our organisation.

What you'll be doing

1. Serve as the primary point of contact for customers, addressing inquiries and resolving issues in a timely and efficient manner
2. Actively monitor and respond to customer feedback, identifying opportunities for improvement and implementing solutions
3. Collaborate with cross-functional teams to ensure seamless service delivery and to escalate complex issues as needed
4. Manage the center's class schedule to best satisfy students and teachers.
5. Maintain the campus a wonderful environment that children love to stay and learn

What we're looking for

1. Minimum 1-2 years of experience in a customer-facing role, preferably in the education industry
2. Strong communication and interpersonal skills, with the ability to effectively engage with customers from diverse backgrounds
3. Excellent problem-solving skills and a commitment to delivering high-quality customer service
4. Confident and proactive with a positive attitude
5. Adaptable and resourceful, with the ability to thrive in a fast-paced, dynamic environment
6. A genuine interest in understanding and addressing customer needs
7. Fluent in Cantonese and English, Mandarin is an advantage
8. Love kids

Benefits

• 5 days work week with a regular day off on Sunday
• Off on all Public Holidays
• 9-12 days paid Annual Leave
• Paid Marriage Leave
• Paid Compassionate Leave
• Fully paid Paternity Leave
• Professional onboard training
• Annual performance bonus
• Book reading allowance
• Free course quota provided to employee's children