162 Data Center Operations jobs in Hong Kong
Data Center Infrastructure Engineer, Data Center Operations
Posted today
Job Viewed
Job Description
Description
We are seeking talents who can take ownership, eager to learn and self-motivated, to join our team to support AWS data centers managing all of the servers, storages and network that ensure uninterrupted services for our customers. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to fast and constantly changing environment and require shift work including weekend and holiday after completion of training.
Key job responsibilities
- Learn and develop career in data center industry
- Learn and develop on operation and support processes with innovation and automation
- Incident first responder and follow call leader's instruction for hands on support
- Break-fix and troubleshooting according to process guideline
- Maintain proper media operations according to process guideline
- Capacity landing and decommissioning according to process guideline
- Site management and maintain tidiness in operation areas
Basic Qualifications
- Show interest in learning computing hardware and operation systems
- Good written and verbal communication English
- Good attention to details
- Degree / High Diploma or equivalent qualifications
- Fresh Graduate or Up to 1 year experience in server / network hardware and operation systems maintenance / troubleshooting. Fresh graduates are welcome
- Basic understanding on incidents response and prioritization.
Preferred Qualifications
- Majoring in Information Technology / Computer Science / Engineering or related disciplines is a plus but not required
- Knowledge in Computer Server Hardware
- Knowledge in Linux Operation System
- Knowledge on any operations, processes and continuous processes improvement
- Literacy in security and customer data protection
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company
- Amazon Web Services Hong Kong Limited
Job ID: A
Rack Decom Datatech, Data Center Operations
Posted today
Job Viewed
Job Description
Description
We are looking to hire a Technician to join our Decommissioning Technical team. The team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed from the premises.
Key job responsibilities
- Decommissioning and processing of legacy hardware out of the data center facilities.
- Moving/lifting IT equipment, using manual handling tools.
- Unpacking/repacking fragile electronics.
- Relocating and moving of large equipment.
- Operate HDD and SSD destruction machinery.
- Creating/attaching labels and barcodes.
- Hard drive installation and removal, and destruction.
- Basic Networking removal/installation
- Updating work progress through a web system.
- Reporting of processes and regular status updates.
- Documenting procedures.
- Escalating to senior technicians and management as needed/required.
Familiarity With Basic PC Components/hardware
- HDD/SSD/Flash/Removable storage media
- Peripheral Equipment. Ram/CPU /Motherboard/Add on card
Basic Qualifications
- High school or equivalent diploma
- Experience managing work and priorities through a ticketing system and coordination with Manager
- Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations.
- Good written and verbal communication
Preferred Qualifications
- Passionate about IT infrastructure and hardware.
- Networking knowledge.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company
- Amazon Web Services Hong Kong Limited
Job ID: A
Non-CIS Data Center Operations Specialist
Posted today
Job Viewed
Job Description
Batch Job Execution & Monitoring
- Execute and monitor batch jobs for systems like HKICL, JETCO, EPSCO, etc.
- Burn DVDs for regulatory compliance (e.g., Check Imaging).
- Ensure file transfers are completed within SLA.
- Perform online monitoring of file transfers, ATMs, servers, and network connectivity.
Testing & Deployment
- Support UAT (User Acceptance Testing) and OAT (Operational Acceptance Testing).
- Deploy software packages to ATMs using KTC tool.
- Conduct log reviews and rerun jobs as needed.
Printing & Vendor Coordination
- Reformat and send ICG reports to outsourced printing vendors.
- Coordinate daily printing and file transfers.
- Submit purchase requests for printing supplies.
- Conduct COB (Continuity of Business) drills with vendors and internal teams.
Vendor & Relationship Management
- Act as BSRM (Business Service Relationship Manager) for printing service vendors.
- Coordinate with ECC/NCIS for hardware replacement (RMA).
ATM & Network Support
- Provide smart hands support for ATM network equipment (e.g., cable checks, power recycling).
- Maintain network spare inventory and rack layout diagrams.
- Perform annual physical asset inventory checks.
Remote Operations
- Support WEALTH, ICG, Printing, Backup, and File Transfer jobs remotely.
- Monitor NAC (Network Access Control) via VERIFONEView console.
Requirements:
- Experience: 5+ years in a similar role.
- Shift Work: Willingness to work shifts covering 24/7 operations.
- Language: Fluent in English and Cantonese.
- Teamwork: Ability to work collaboratively in a team.
- Ownership: Responsible and accountable for task completion.
Rack Decom Datatech, Data Center Operations
Posted today
Job Viewed
Job Description
We are looking to hire a Technician to join our Decommissioning Technical team. The team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed from the premises.
Key job responsibilities
- Decommissioning and processing of legacy hardware out of the data center facilities.
- Moving/lifting IT equipment, using manual handling tools.
- Unpacking/repacking fragile electronics.
- Relocating and moving of large equipment.
- Operate HDD and SSD destruction machinery.
- Creating/attaching labels and barcodes.
- Hard drive installation and removal, and destruction.
- Basic Networking removal/installation
- Updating work progress through a web system.
- Reporting of processes and regular status updates.
- Documenting procedures.
- Escalating to senior technicians and management as needed/required.
Familiarity with basic PC components/hardware:
- HDD/SSD/Flash/Removable storage media
- Peripheral Equipment. Ram/CPU /Motherboard/Add on card
- High school or equivalent diploma
- Experience managing work and priorities through a ticketing system and coordination with Manager
- Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations.
- Good written and verbal communication
- Passionate about IT infrastructure and hardware.
- Networking knowledge.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Data Center Operations Cluster Manager, HKG Infrastructure Operations
Posted today
Job Viewed
Job Description
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Lead and supervise a team of Data Center Managers and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware
- Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
- Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs.
- Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
- Mentor, train and develop career progression for direct reports and members of the organization.
- Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.
- Coordinate support of change management resources in partnership with electrical and mechanical operations teams.
- Develop, improve, and share operational best practices across the region and with peers globally.
About The Team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Minimum 5 years of people management experience with direct reports as their performance manager
- In-depth knowledge and experience of change, problem and incident management, literacy in security and customer data protection
- Demonstrated communication skill in presentation, open discussion, team coaching
- Financial understanding in annual budgeting, Capex and Opex concepts
- Project Management skill
Preferred Qualifications
- Knowledge of data center MEP Infrastructure: Power, Cooling & Facilities Management
- In-depth knowledge on data center operations, processes and continuous processes improvement
- Experience in data center Safety and Security measures
- Knowledge of data center server capacity planning
- ITIL Foundation, PMP, Lean, Six Sigma and/or Risk related certifications
- Data Center related certification - CDCP/S/E, CDCMP/TP
- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company
- Amazon Data Services Hong Kong Limited
Job ID: A
Data Center Operations Cluster Manager, HKG Infrastructure Operations

Posted 15 days ago
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Lead and supervise a team of Data Center Managers and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware
- Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
- Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs.
- Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
- Mentor, train and develop career progression for direct reports and members of the organization.
- Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.
- Coordinate support of change management resources in partnership with electrical and mechanical operations teams.
- Develop, improve, and share operational best practices across the region and with peers globally.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
· Minimum 5 years of people management experience with direct reports as their performance manager
· In-depth knowledge and experience of change, problem and incident management, literacy in security and customer data protection
· Demonstrated communication skill in presentation, open discussion, team coaching
· Financial understanding in annual budgeting, Capex and Opex concepts
· Project Management skill
Preferred Qualifications
· Knowledge of data center MEP Infrastructure: Power, Cooling & Facilities Management
· In-depth knowledge on data center operations, processes and continuous processes improvement
· Experience in data center Safety and Security measures
· Knowledge of data center server capacity planning
· ITIL Foundation, PMP, Lean, Six Sigma and/or Risk related certifications
· Data Center related certification - CDCP/S/E, CDCMP/TP
· Linux certification and/or administration experience - RHCSA/RHCE, LPIC, LinuxOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
DCEO Engineer, Data Center Engineering Operations
Posted 22 days ago
Job Viewed
Job Description
Join to apply for the DCEO Engineer, Data Center Engineering Operations role at Amazon Web Services (AWS)
DCEO Engineer, Data Center Engineering Operations5 days ago Be among the first 25 applicants
Join to apply for the DCEO Engineer, Data Center Engineering Operations role at Amazon Web Services (AWS)
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking an energetic Data Center Engineering Operations (DCEO) Engineer to join the team and serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The DCEO Engineer is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The DCEO Engineer is crucial in maintaining high reliability and performance while also prioritizing safety. They will maintain, operate, and troubleshoot mission-critical data center facility equipment to achieve near 100% uptime. Infrastructure under their management includes standby diesel generators and related fuel systems, electrical systems such as switchgear, UPS units, PDUs, batteries and associated systems. Mechanical equipment includes CRAC/CRAH units and cooling systems. The role is also responsible for other building systems such as fire suppression systems, building automation systems, and general facilities equipment.
Data Center Engineering Operations (DCEO) Team, which is the backbone of AWS Infrastructure Operations organization supporting the rapid growth of our business and customers 24x7. We commit to maintain the critical facility infrastructure of AWS and ensure the highest standards of operational performance in the aspects of safety, security, availability, productivity, capacity and efficiency.
Key job responsibilities
- Oversee the performance of the data center's critical physical infrastructure. Ensure that all work performed is completed to the highest quality and without impact to customers.
- Leading a team of 24x7 engineering technicians with an emphasis on career growth.
- Drive a safety centric culture and ensure a safe workplace for builders and visitors to our sites.
- Generate change management requests & incident management tickets for Data Center facility;
- Coordinate daily with third-party vendors ensuring adherence to contracted SLAs.
- Take charge of the installation of the racks and conduct the rack space, power/cooling assessment;
- Driving improvement projects to enhance the data center safety, security and availability, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
- Effectively and efficiently manage the operations budget and expenditures.
- Engage in non-office on-call responsibilities for designated data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
- Maintain accurate and up-to-date Data Center infrastructure inventory through related matrices and internal dashboards
- Lead new build and expansion projects to improve the operations efficiency, including the design, implementation, and commissioning phases;
- Assist in internal recruitment including conducting interviews and assisting with onboarding.
A day in the life as the DCEO Engineer, your role demonstrates a strong commitment to prioritizing the development and well-being of team members, as well as fostering diversity and inclusion. You will oversee all facets of the data center's critical infrastructure with a focus on continuous availability and optimal performance, while upholding high-quality standards and minimizing any impact on internal and external customers. Additionally, you will play a crucial role in process optimization, staff management, setting performance metrics, and driving continuous improvement initiatives, all while ensuring a supportive and inclusive work environment.
About The Team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
- High Diploma or Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Experience with operation and maintenance of data centers, or Mission Critical facility management experience for a large enterprise or large Colocation provider
- Experience in supervising facilities engineering team
- Good work attitude and eagerness to learn, with deep attention to details and accuracy; also possess strong problem-solving skills and strong ability to work independently and take initiative, while also being a collaborative team player who can work effectively with others.
- Minimum 5 years of relevant work experience with facility management, and operating and maintaining infrastructure equipment in critical facilities such as datacenters, operation factories, substations, hospitals, etc.
- Proficient in comprehending electrical systems (HV/MV supply system of power substations, transformers, switchgears, VFI-class UPS, PDU, ATS, STS or VRLA battery, Li-ion battery and related systems, fuel systems related to diesel generators, surge control circuits, active harmonic filters, battery monitoring systems, branch circuit monitoring systems, SCADA systems), or possess the ability to understand mechanical systems (CRAC/CRAH, AHU, chillers, cooling towers, thermal buffer tanks, heat exchangers, plumbing systems, pumps, valves, duct systems, fans, dampers, fire detection and extinguishing systems, drainage systems, building monitoring systems, automatic control systems)
- Proven experience in major facilities incident management
- Strong bi-lingual verbal and written communication skills (English and Chinese)
Company - Amazon Data Services Hong Kong Limited
Job ID: A Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Information Technology, Consulting, and Engineering
- Industries IT Services and IT Consulting
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DCEO Engineer, Data Center Engineering Operations

Posted 15 days ago
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking an energetic Data Center Engineering Operations (DCEO) Engineer to join the team and serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The DCEO Engineer is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The DCEO Engineer is crucial in maintaining high reliability and performance while also prioritizing safety. They will maintain, operate, and troubleshoot mission-critical data center facility equipment to achieve near 100% uptime. Infrastructure under their management includes standby diesel generators and related fuel systems, electrical systems such as switchgear, UPS units, PDUs, batteries and associated systems. Mechanical equipment includes CRAC/CRAH units and cooling systems. The role is also responsible for other building systems such as fire suppression systems, building automation systems, and general facilities equipment.
Data Center Engineering Operations (DCEO) Team, which is the backbone of AWS Infrastructure Operations organization supporting the rapid growth of our business and customers 24x7. We commit to maintain the critical facility infrastructure of AWS and ensure the highest standards of operational performance in the aspects of safety, security, availability, productivity, capacity and efficiency.
Key job responsibilities
- Oversee the performance of the data center's critical physical infrastructure. Ensure that all work performed is completed to the highest quality and without impact to customers.
- Leading a team of 24x7 engineering technicians with an emphasis on career growth.
- Drive a safety centric culture and ensure a safe workplace for builders and visitors to our sites.
- Generate change management requests & incident management tickets for Data Center facility;
- Coordinate daily with third-party vendors ensuring adherence to contracted SLAs.
- Take charge of the installation of the racks and conduct the rack space, power/cooling assessment;
- Driving improvement projects to enhance the data center safety, security and availability, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
- Effectively and efficiently manage the operations budget and expenditures.
- Engage in non-office on-call responsibilities for designated data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
- Maintain accurate and up-to-date Data Center infrastructure inventory through related matrices and internal dashboards
- Lead new build and expansion projects to improve the operations efficiency, including the design, implementation, and commissioning phases;
- Assist in internal recruitment including conducting interviews and assisting with onboarding.
A day in the life
A day in the life as the DCEO Engineer, your role demonstrates a strong commitment to prioritizing the development and well-being of team members, as well as fostering diversity and inclusion. You will oversee all facets of the data center's critical infrastructure with a focus on continuous availability and optimal performance, while upholding high-quality standards and minimizing any impact on internal and external customers. Additionally, you will play a crucial role in process optimization, staff management, setting performance metrics, and driving continuous improvement initiatives, all while ensuring a supportive and inclusive work environment.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- High Diploma or Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Experience with operation and maintenance of data centers, or Mission Critical facility management experience for a large enterprise or large Colocation provider
- Experience in supervising facilities engineering team
- Good work attitude and eagerness to learn, with deep attention to details and accuracy; also possess strong problem-solving skills and strong ability to work independently and take initiative, while also being a collaborative team player who can work effectively with others.
Preferred Qualifications
- Minimum 5 years of relevant work experience with facility management, and operating and maintaining infrastructure equipment in critical facilities such as datacenters, operation factories, substations, hospitals, etc.
- Proficient in comprehending electrical systems (HV/MV supply system of power substations, transformers, switchgears, VFI-class UPS, PDU, ATS, STS or VRLA battery, Li-ion battery and related systems, fuel systems related to diesel generators, surge control circuits, active harmonic filters, battery monitoring systems, branch circuit monitoring systems, SCADA systems), or possess the ability to understand mechanical systems (CRAC/CRAH, AHU, chillers, cooling towers, thermal buffer tanks, heat exchangers, plumbing systems, pumps, valves, duct systems, fans, dampers, fire detection and extinguishing systems, drainage systems, building monitoring systems, automatic control systems)
- Proven experience in major facilities incident management
- Strong bi-lingual verbal and written communication skills (English and Chinese)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
DCEO Engineer, Data Center Engineering Operations
Posted 16 days ago
Job Viewed
Job Description
Join to apply for the DCEO Engineer, Data Center Engineering Operations role at Amazon Web Services (AWS)
DCEO Engineer, Data Center Engineering Operations5 days ago Be among the first 25 applicants
Join to apply for the DCEO Engineer, Data Center Engineering Operations role at Amazon Web Services (AWS)
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking an energetic Data Center Engineering Operations (DCEO) Engineer to join the team and serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The DCEO Engineer is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The DCEO Engineer is crucial in maintaining high reliability and performance while also prioritizing safety. They will maintain, operate, and troubleshoot mission-critical data center facility equipment to achieve near 100% uptime. Infrastructure under their management includes standby diesel generators and related fuel systems, electrical systems such as switchgear, UPS units, PDUs, batteries and associated systems. Mechanical equipment includes CRAC/CRAH units and cooling systems. The role is also responsible for other building systems such as fire suppression systems, building automation systems, and general facilities equipment.
Data Center Engineering Operations (DCEO) Team, which is the backbone of AWS Infrastructure Operations organization supporting the rapid growth of our business and customers 24x7. We commit to maintain the critical facility infrastructure of AWS and ensure the highest standards of operational performance in the aspects of safety, security, availability, productivity, capacity and efficiency.
Key job responsibilities
- Oversee the performance of the data center's critical physical infrastructure. Ensure that all work performed is completed to the highest quality and without impact to customers.
- Leading a team of 24x7 engineering technicians with an emphasis on career growth.
- Drive a safety centric culture and ensure a safe workplace for builders and visitors to our sites.
- Generate change management requests & incident management tickets for Data Center facility;
- Coordinate daily with third-party vendors ensuring adherence to contracted SLAs.
- Take charge of the installation of the racks and conduct the rack space, power/cooling assessment;
- Driving improvement projects to enhance the data center safety, security and availability, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
- Effectively and efficiently manage the operations budget and expenditures.
- Engage in non-office on-call responsibilities for designated data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
- Maintain accurate and up-to-date Data Center infrastructure inventory through related matrices and internal dashboards
- Lead new build and expansion projects to improve the operations efficiency, including the design, implementation, and commissioning phases;
- Assist in internal recruitment including conducting interviews and assisting with onboarding.
A day in the life as the DCEO Engineer, your role demonstrates a strong commitment to prioritizing the development and well-being of team members, as well as fostering diversity and inclusion. You will oversee all facets of the data center's critical infrastructure with a focus on continuous availability and optimal performance, while upholding high-quality standards and minimizing any impact on internal and external customers. Additionally, you will play a crucial role in process optimization, staff management, setting performance metrics, and driving continuous improvement initiatives, all while ensuring a supportive and inclusive work environment.
About The Team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
- High Diploma or Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Experience with operation and maintenance of data centers, or Mission Critical facility management experience for a large enterprise or large Colocation provider
- Experience in supervising facilities engineering team
- Good work attitude and eagerness to learn, with deep attention to details and accuracy; also possess strong problem-solving skills and strong ability to work independently and take initiative, while also being a collaborative team player who can work effectively with others.
- Minimum 5 years of relevant work experience with facility management, and operating and maintaining infrastructure equipment in critical facilities such as datacenters, operation factories, substations, hospitals, etc.
- Proficient in comprehending electrical systems (HV/MV supply system of power substations, transformers, switchgears, VFI-class UPS, PDU, ATS, STS or VRLA battery, Li-ion battery and related systems, fuel systems related to diesel generators, surge control circuits, active harmonic filters, battery monitoring systems, branch circuit monitoring systems, SCADA systems), or possess the ability to understand mechanical systems (CRAC/CRAH, AHU, chillers, cooling towers, thermal buffer tanks, heat exchangers, plumbing systems, pumps, valves, duct systems, fans, dampers, fire detection and extinguishing systems, drainage systems, building monitoring systems, automatic control systems)
- Proven experience in major facilities incident management
- Strong bi-lingual verbal and written communication skills (English and Chinese)
Company - Amazon Data Services Hong Kong Limited
Job ID: A Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Information Technology, Consulting, and Engineering
- Industries IT Services and IT Consulting
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#J-18808-LjbffrInfrastructure Support Engineer
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Job Description
Job Duties:
- Assist in the implementation of a centralized IT platform that incorporates DevOps tools and supports automation for deployment, operation and monitoring of IT Systems hosting on internal Cloud Infrastructure Services and on premises
- Configure network and server infrastructure on internal Cloud Infrastructure Services environment and on premises
- Perform on-going IT support and maintenance activities, including scripts development, platform configurations, unit and integration test, prepare testing plan, specifications and guidelines, etc.
- Take up other IT system works as assigned by the supervisors
Job Requirement:
- Higher Diploma or above in Computer Science or related subjects
- At least 3 years' experience in IT industry
- Possess technical knowledge in various DevOps tools, cloud infrastructure and networking
- Familiar with automation of deployment, operation, monitoring and logging for IT Systems
- Solid hands-on experience in applying DevOps lifecycle to IT Systems using tools and scripts
- Hands on experience in Linux System Administration and Unix/Linux Shell Scripting
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