What Department Manager Jobs are in Hong Kong?

Manulife's Distribution Strategy team in Hong Kong is mainly focuses on driving strategy for Distribution Channels and supporting end-to-end implementation to create value for Manulife Hong Kong. Team members would have direct exposure and influences across all major distribution channels, including Agency, Brokerage, and Bancassurance.
Manulife Hong Kong is seeking for a Manager/ Assistant Manager, HK Distribution Strategy Office to be responsible for bringing top-notch strategic thinking and problem-solving abilities to build solid capabilities and drive transformation for delivering values for our Customers, Shareholders and Employees. Specifically, the role will be key in supporting the development and execution of strategic projects that enhance channel performance and build future-ready capabilities.
**Position Responsibilities:**
+ Support the development of strategic initiatives across Agency, Bancassurance, and Brokerage channels
+ Deliver end-to-end strategic projects, including analysis, solution design, execution support, and change management
+ Conduct market research, data analysis, and stakeholder interviews to identify opportunities and formulate recommendations
+ Prepare presentation materials and reports to communicate findings and progress to stakeholders
+ Collaborate closely with senior team members and cross-functional partners
**Required Qualifications:**
+ Candidate with top-tier management consulting background, or extensive experience in Insurance industry, having both experiences is highly preferred
+ Strong analytical and problem-solving skills, with the ability to structure issues and develop actionable insights
+ Experience in supporting or managing workstreams independently, with stakeholder engagement exposure
+ Excellent communication and presentation skills, with the ability to convey ideas clearly to different audiences Team spirit, open and positive in collaborative environment
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

The customer is the focus of everything we do, and millions of end users rely on our products and services daily. We believe in the value of empowering our **_Manager/Assistant Manager, Proposition and Product Development, Individual Financial Products_** with the resources to enhance and achieve our business performance objectives for the future of our business, which is why we need you.
**Position Responsibilities:**
+ Lead / support the development and implementation of new products, product revamp and sales campaigns
+ Coordinate with internal and external stakeholders on project schedule and timely delivery of required tasks and deliverables
+ Drive discussions or participate in focus groups that help to formulate product design, customer and distribution supports
+ Conduct market intelligence, product comparison and analysis that help to identify business opportunities and issues
+ Prepare and review product-related or campaign-related materials
+ Review user requirement and coordinate fulfillment for sales campaigns
+ Handle product enquiries from field forces
+ Assist in ad-hoc projects and other duties as required
**Required Qualifications:**
+ Degree holder, preferably in marketing, finance or related disciplines
+ 6+ years of experience in insurance product development, particularly in saving, annuity and life protection products
+ Proactive, strong analytical mind with business acumen
+ Good project management, problem solving and communication skills
+ Good team player
+ Efficient MS application and Chinese input
+ Fluent in written and spoken English
**When you join our team:**
+ **We'll empower you to learn and grow the career you want.**
+ **We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.**
+ **As part of our global team, we'll support you in shaping the future you want to see.**
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

This role supports the derivatives trade support operations function within Global Wealth & Asset Management in Manulife, with responsibility across both Cleared/OTC derivatives activities.
The role covers day‑to‑day trade lifecycle processing while also contributing to projects, process improvements and system enhancements. This position offers broad exposure across derivatives operations, collateral management and regulatory reporting.
**Position Responsibilities:**
+ Derivatives Trade Support Operations
+ Perform timely and accurate processing of trade life cycle events for Cleared/OTC derivatives
+ Support reconciliations and related control activities
+ Understand and support regulatory reporting relating to derivatives and collateral
+ Assist with audit, regulatory and internal control reviews
+ Project & Process Improvement
+ Support initiates driven by business requests, regulatory change or operational enhancement
+ Support workflow improvements, automation opportunities and system enhancements.
**Required Qualifications:**
+ Bachelor's degree in Finance, Accounting, Economics or equivalent relevant experience
+ Minimum 2 years of experience in Investment Operations and/or Derivatives Operations
+ Strong knowledge of derivative trade lifecycle processing
+ Strong analytical, organizational and problem-solving skills
+ Excellent communication and interpersonal skills and ability to work across teams and stakeholders
**Preferred but not mandatory:**
+ Hands-on experience with Aladdin and/or Findur system.
+ VBA or other data/automation skills.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

**Position Responsibilities:**
· Receive derivatives trading requests from Relationship Management, Product Management and Portfolio Managers. Assess the trading documentations, broker accounts and internal system setups required to enable the derivatives trading pipeline.
· Facilitate the internal derivatives trading approval process and ensure that there is a governance structure around the onboarding of new accounts trading derivatives.
· Maintain status dashboards of derivatives account opening requests and present them to traders in regular meetings.
· Support Traders need for best execution by setting up the full range of desired derivatives brokers.
· Coordinate the derivatives trading related onboarding functions for new accounts and new brokers.
· Coordinate derivatives trading operational readiness within the Asia Derivatives Services team including middle office, operations and collateral management.
· Coordinate with Legal Services to ensure that proper legal agreements are put in place to support derivatives trading.
· Ensure that all account, broker onboarding and legal documentation is maintained.
· Maintain an accurate and complete matrix of accounts, authorized derivative products, derivatives legal agreements and active brokers.
· Contribute to the successful management of external broker relationships.
· Work with the Derivatives Solutions team to support the setup of technology to facilitate trading of new derivative product types.
· Take ownership of side projects to clean up records and validate broker setups.
· Contribute to the harmonization of the derivatives onboarding process with the Global Derivatives Services team in Boston.
· Continuously evaluate, identify and recommend practices and controls that will increase process efficiency and mitigate financial and operational risks.
· Collaborate with peers, other business units and functions both amongst Asian territories.
**Required Qualifications:**
· Bachelor's degree in Accounting, Finance or Business with at least 3 years' experience in asset management, investment operations and projects.
· Experience with Client Onboarding/KYC and Derivatives Account Opening is preferred.
· Experience with collateral, derivatives or other investment related products is a plus.
· Strong analytical, communication and stakeholder management skills.
· Team player with strong interpersonal skills.
· Strong organizational skills, able to multi-task and the flexibility to work in a fast-changing environment.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

The Senior Manager, Artificial Intelligence is a technical leader responsible for designing, developing, and implementing advanced AI and machine learning solutions to address strategic business challenges. This role is hands-on and project-focused, with direct accountability for delivering high-impact analytics initiatives from conception through to deployment and operationalization.
This is a highly visible role for a self-motivated problem solver who excels at working independently, communicates effectively with technical and non-technical audiences, and is passionate about shaping the future of AI in the life insurance industry.
**Position Responsibilities:**
+ Partner with business stakeholders across underwriting, claims, distribution, customer experience, and actuarial functions to identify opportunities where data science and AI can drive measurable business impact.
+ Translate business challenges into analytical problems, defining success metrics and solution approaches.
+ Lead end-to-end delivery of analytics use cases from problem framing through deployment and integration.
+ Serve as a bridge between business and technical teams ensuring solutions meet business needs.
+ Deliver insights and recommendations in a clear, business-friendly manner.
+ Drive adoption of analytics solutions by embedding them into workflows and decision processes.
+ Quantify and communicate business impact including revenue growth, cost efficiency, claims reduction, and persistency improvement.
+ Apply data science techniques to underwriting, claims, customer retention, distribution effectiveness, and personalization.
+ Leverage Generative AI and LLMs to enhance business productivity.
+ Ensure compliance with regulatory requirements, model governance, and responsible AI standards.
+ Collaborate with actuarial, risk, compliance, and IT teams.
+ Mentor junior team members and promote data-driven culture.
**Required Qualifications:**
+ Bachelor's or Master's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, or Actuarial Science.
+ 6-10 years of experience in data science, AI, or advanced analytics with strong business-facing exposure.
+ Prior experience in life insurance or related financial services industries preferred.
+ Solid understanding of the life insurance value chain.
+ Proven ability to translate business needs into analytical solutions.
+ Hands-on experience with machine learning and statistical modeling.
+ Proficiency in Python, R, or similar tools.
+ Experience working with large and complex datasets.
+ Exposure to Generative AI / LLM use cases is highly valued.
+ Strong business acumen linking analytics to financial outcomes.
+ Experience in agile environments.
+ Excellent communication and stakeholder management skills.
+ Familiarity with insurance regulations and model governance is an advantage.
**When you join our team:**
+ **We'll empower you to learn and grow the career you want.**
+ **We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.**
+ **As part of our global team, we'll support you in shaping the future you want to see.**
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

This role is responsible for client liaison within Wealth Operations Hong Kong. Key duties include handling agent and customer enquiries in a timely and professional manner, supporting client onboarding and maintenance, supporting transaction request, coordinating reporting, coordinating internally for relevant client responses / feedback, monitoring service quality and client experience, and ensuring compliance with relevant internal policies and procedures, and regulatory requirements.
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

**Job Identification:**
**Job Category:** Food and Beverage
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an **Outlet Manager / Assistant Manager** , you're not just elevating the dining experience - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Operational Oversight:** Manage daily outlet operations to ensure smooth service and adherence to brand standards.
+ **Team Leadership:** Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
+ **Guest Experience Management:** Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
+ **Inventory & Cost Control:** Monitor stock levels, manage ordering, and control costs to optimize profitability.
+ **Sales & Revenue Support:** Drive upselling initiatives, monitor sales performance, and support revenue targets.
+ **Compliance & Hygiene:** Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
+ **Coordination & Communication:** Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
+ **Food Safety Regulations:** Ensuring that all food safety standards are met.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
+ Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager.
+ High school diploma or equivalent; hospitality training is a plus
+ Excellent communication, grooming, and interpersonal skills
+ Fluent in English; additional languages are an advantage
+ Friendly, professional, and guest-focused
+ Able to work flexible shifts
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.

Manulife is seeking a Training Manager to deliver quality training and assess the training effectiveness. He/she is expected to identify training needs and drive suitable training initiatives that support the agency growth.
**Position Responsibilities:**
+ Deliver quality training to the developed training programs, align with the need-based selling concepts in new agent training
+ Take ownership of training program and responsible for the quality of training delivery
+ Monitor the effectiveness of the programs
+ Identify and assess the training needs analysis of the agency force
+ Develop programs that address specific business needs
+ Play an active role in promoting the communication channel with managers and collect feedback on training program
+ Lead projects when required; Play a highly collaborative role in cross-department projects
**Required Qualifications:**
+ Degree holder
+ Around 10- 15 years' relevant experience in insurance industry
+ Professional qualification on financial planning is preferred
+ Track record in developing and executing successful training programs
+ Strong communication, interpersonal and presentation skills
+ Strong analytical mind and problem-solving skills, with innovation and a customer-care focus
+ Independent and self-driven with result-oriented mind set
+ Proficiency in English and Chinese, both spoken and written; Putonghua is an advantage
+ Proficiency in Learning Management Systems
+ Strong PC skills in MS Word, Excel, Power Point, Teams and Chinese word-processing
+ Candidates with less experience may be considered for Assistant Manager Position
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

The Assistant Manager/ Manager plays a pivotal role in delivering a seamless, high-touch experience to HNW clients. The role requires strong coordination, attention to detail, and a client-first mindset to support complex and high-value cases.
Position Responsibilities:
+ Serve as the primary point of contact for business partners and distribution channels, ensuring timely, accurate, and high‑quality service delivery.
+ Act as a single point of contact for new business and trust‑related cases, managing the end‑to‑end process from application submission through policy issuance.
+ Coordinate with business partners, internal operations, HNW underwriters, L&C team, New Business team, and cashier to ensure smooth case progression and timely resolution of issues.
+ Collect, review, and validate client information and documentation, ensuring all policy and trust-related submissions are complete, accurate, and compliant with internal requirements.
+ Facilitate case issuance, including close follow-up on underwriting requirements and APS reports with clinics.
+ Provide case management and administrative support, such as maintaining sales progress reports and monitoring pipeline status.
+ Handle internal and external enquiries professionally, providing proactive communication and timely follow-up.
+ Act as a key liaison for trust-related matters, supporting preliminary case review, trust structure assessment, and handling of trust documentation.
+ Share best practices and support training sessions or briefings for business partners on case management and new business processes.
+ Participate in process improvement initiatives and support ad hoc projects as assigned.
Required Qualifications:
+ University graduate plus minimum 5 years of experience in life insurance, preferably in HNW segment
+ Experience in handling premium financing, trust/ PIC related business, and good understanding of HNW business model
+ High proficiency in reading and writing English
+ Good communication and presentation skill
+ Customer-orientated service
+ Strong sense of ownership and attention to details
+ Good command of spoken and written English and Chinese
+ Good PC skills including MS Word, Excel, and Power Point
When you join our team:
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido