What Jobs are available for Department Store in Hong Kong?

PISA LUXURY為國際知名品牌經銷商,專注引進國際奢華品牌,為消費者呈現高端時尚潮流,頂尖品牌零售涵蓋皮具、時裝、鞋履、配飾、珠寶腕表。 現誠邀精英人才加入

Store Associate

崗位職責 :

• 負責店鋪日常倉務工作及庫存管理等後勤工作
• 確保倉庫運作順暢、存貨量準確和保持貨倉整潔
• 需外勤工作及其他指定職務

任職要求:

• 中學程度
• 2年或以上全職倉務經驗
• 良好廣東話,基本英語
• 熱誠勤奮、具責任感及團隊精神
• 具服裝及皮具等零售店舖倉務經驗 / 即時上班優先考慮

• Customer service and support to our clients (客戶服務及銷售工作)

The ideal candidate will have (工作要求)

• Strong communication and interpersonal skills (良好的人際關係及善於與人溝通)
• Punctuality and good manners are required (誠懇有禮及守時)
• Fluent in Cantonese, good knowledge of English and Mandarin (良好粵語,一般英語及普通話)
• immediately available is highly preferred (能即時上班會優先考慮)

Location (工作地點)

港島區: 中環IFC / 新鴻基中心 / 時代廣場 / 世貿中心

九龍區: 觀塘APM / 尖沙咀K11 Art Mall / 旺角 MOKO / 啟德AIRSIDE / 尖沙咀海港城 

新界: 沙田新城市廣場 / 元朗形點 / 葵芳新都會廣場

Requirements:

• On-Job Training 專業在職培訓
• Career Path 完善晉升階梯
• Working hour: 10hr per day 每天工作10小時

How to Apply:

• 如對這份工有興趣,歡迎遞交個人履歷表在此申請。 WhatsApp 查詢:
• (所有收集的資料將被嚴格保密,並僅用於招聘用途)

Requirements
Description & Requirements
關於我們
lululemon 是一家專門製作瑜伽、跑步、訓練和其他運動項目等機能服飾的創新公司。在高科技布料和功能設計方面,我們樹立標竿,創造顛覆性的產品和體驗,持續在運動健身、心靈成長、人際連結與幸福感方面提供人們所需的協助。我們將成功歸功於創新的產品、對門市的重視、對員工的承諾以及在每個所在社群當中所建立的人際連結。作為一家公司,我們專注於創造正面的改變,期許打造更健康、繁榮的未來。特別值得一提的是,這樣的期許也包含了為我們的員工創造一個公平、包容且注重成長的環境。

工作摘要
教育專員角色是組織成功的基礎。在我們的零售門市中,教育專員是創造世界級客戶服務或顧客體驗的專家。他們負責接洽顧客並與他們建立連結、分享最高品質的產品教育,與真摯地講述我們的社群和文化。

工作的核心職責
客戶(即顧客)體驗和社群

• 以重視顧客時間的方式與其互動,確保卓越的顧客體驗。
• 評估顧客的需求,提供客製化、有效的採購與退貨解決方案和支援。
• 清楚表達產品的價值與優點,向顧客分享技術產品知識。
• 根據公司標準,透過進行精確、及時的顧客交易並執行與市場相關的全通路計畫,促進完美流暢的端對端顧客體驗。
• 動態巡視整個樓面範圍以持續與顧客接洽,並隨時留意各種顧客或門市的需求。
• 接受顧客的意見回饋,與門市領導者合作採取適當的行動,讓顧客覺得「服務到位」。
• 告知顧客當地社群計畫。規劃並執行本地、區域性和地區性的社群專案和計畫(例如:本地跑步俱樂部、國際瑜伽日)。

與他人合作

• 秉持真摯友善的態度並頌揚多樣性,營造一個彼此尊重且具包容性的團隊環境,確保為所有團隊成員和顧客打造備受關心且引人入勝的體驗。
• 與所有團隊成員建立充滿支持且有益成效的關係。
• 與團隊成員合作,確保提供理想的顧客體驗,並支援門市營運。

經營

• 根據公司標準執行產品展示任務(例如,將商品放回原位、補貨,或將售完的商品從庫存補回樓面、減少庫存或重新放置商品)。
• 使用門市內的技術來支援門市營運,並提供正面的顧客體驗。
• 在值班期間視需要進行清潔工作,維護門市的奢華環境。
• 瞭解並遵守人員安全政策和程序,以維護安全的工作環境。
• 根據適用的政策、程序和法律或法規來執行工作。

我們尋找的特質

• 包容與多元:建立/支持一個重視/讚揚差異性的包容環境
• 誠信/誠實:秉持誠實、公平與道德的態度行事
• 顧客體驗:熱愛工作且樂於建立連結、理解並協助顧客
• 個人責任:接受責任/為行動負責;是他人可以信賴的對象
• 自我意識:意識到他人會如何看待自己的言行,或會如何影響他人
• 共同合作與團隊合作:有效地與他人合作來達成目標;尋找不同的觀點
• 熱情:對自己的工作充滿熱情;尋找讓工作有趣且能參與其中的方法

工作要求
資格

• 在受指派門市的司法管轄區內具備合法工作的資格。

可工作時間

• 願意彈性安排上班時間。

其他意願要求

• 願意在值班期間的大多數時間於門市樓面走動,協助顧客並完成工作
• 願意與團隊合作,也願意獨立完成部分工作

工作才能(有的話很好,但非必備條件)

• 教育:高中或中學文憑的同等或更高學歷。

由經理聯絡成功進入面試的應徵者。請注意,如果任何應徵者或員工認為需要合理的無障礙支援來履行其工作的基本職責,歡迎在安排面試時與經理討論此需求。

薪資以外事宜(福利與津貼)
在 lululemon,我們注重並投資在身、心、靈的全人發展上。我們的總獎勵計畫旨在協助您實現目標,讓您專注在喜愛的事物上。除了理想的基本薪資和團隊制的獎金計畫外,我們還提供有薪假、慷慨的員工折扣、健身/瑜珈課、親子充值計畫以及個人和專業發展計畫。

請注意:這些福利和津貼的資格可能會根據您的據點和職務類型而有所不同,並可能有一定的資格要求。本公司保留在不事先通知的情況下,隨時更改全部或部分福利的權利。

Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Core Responsibilities Of The Job
Guest (i.e., Customer) Experience

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
• Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).

Working With Others

• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Self-Awareness: Is aware of how words or actions may be perceived by or affect others
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Enthusiasm: Is enthusiastic about one's own work; looks for ways to make work fun and engaging

Job Requirements
Eligibility

• Legally eligible to work in the jurisdiction of the store which you are assigned to.

Availability

• Willing to work a flexible schedule.

Other Willingness Requirements

• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to work as part of a team and complete some work independently

Job Assets (i.e., nice to have; not required)

• Education: High School or Secondary School diploma equivalent or above.

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.

Beyond The Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

• Maximize sales opportunities to achieve and exceed store sales targets through proactive customer engagement.
• Maintain smooth daily store operations, including inventory management and visual merchandising.
• Provide high-quality customer services in shop and maintain brand image and foster customer loyalty.
• Perform ad-hoc tasks as assigned to support store goals and team success.

• Form 5 or above.
• Minimum 1 year of relevant experience in the retail industry, preferably in fashion or footwear.
• Excellent interpersonal skills with a pleasant, customer-focused personality.
• Good command of Cantonese, English, and Mandarin to serve diverse customers.
• Passionate, team-oriented, and committed to delivering exceptional retail experiences.

我們正在為奢侈品牌全新店铺尋找銷售以及店鋪管理職位,品牌發展穩定,薪酬豐厚

工作地點:尖沙咀、中環

職位空缺:

• 主管/副店長 Supervisor/Assistant Store Manager
• 資深銷售 Senior Sales Associate
• 銷售 Sales Associate

工作職責:

Supervisor / Assistant Store Manager:

• 確保店鋪運營順暢
• 制定銷售策略並帶領團隊達成業績指標
• 指導及培訓員工
• 維持高效與和諧的團隊氛圍

Sales Associate / Senior Sales Associate:

• 熟悉品牌產品與文化,並為顧客提供專業的服務
• 與團隊合作共同完成銷售目標,營造良好的工作氛圍
• 維護店鋪環境整潔,確保商品陳列符合品牌標准

任職要求:

Supervisor / Assistant Store Manager:

• 具備luxury retail門店管理經驗
• 具有良好的溝通與組織能力

*經驗豐富的Senior Sales Associate也可考慮

Sales Associate / Senior Sales Associate:

• 對luxury retail行業充滿熱愛;有奢侈品牌銷售經驗為加分
• 具有良好的溝通與團隊協作能力

*無銷售經驗但有服務行業經驗也歡迎

若有興趣請點擊"Quick apply", 或電郵

Company Overview:

We are a distinguished bespoke tailoring business based in Hong Kong, established in 1952. Specializing in crafting exceptional garments for a discerning local and international clientele, our team of skilled consultants, master cutters and tailors is dedicated to delivering a superior tailoring experience. With a selection of over 20,000 exquisite fabrics from luxury brands, we provide clients with the opportunity to create unique pieces that reflect their individual style.

As part of our continuous growth we are inviting experienced individuals, fresh graduates or school leavers to join our sales associate team. This position offers an exciting opportunity for young, enthusiastic individuals to gain valuable, hands-on experience in a thriving business environment working directly with the owners, engaging with customers and managing responsibilities of the fabrics, store and daily merchandising activities.

About The Role: As a sales associate you will be working directly under the management team in the merchandising, sales, order booking, cashier management and customer service areas of focus. The primary responsibility will be within the flagship store located in a very busy high street MTR intersection in Hong Kong. This will be a paid opportunity with performance based commissions.

Key Responsibilities:

· Support the store teams in the daily activities of store management, up-keep, stock maintenance, visual merchandising display and customer support.

· Key areas of initial focus will be sales and order booking, fabrics sampling and recording of bespoke measurement to communicate for the master tailors.

· On-going learning knowledge of key fabrics, different bespoke tailoring cuts and basics of tailoring

· Directly participate in the sales process from engaging with customers to advising on suitable products whilst guiding customers through the store.

· Build relationships with customers for continuous after-sales support and engagement

· Liaise with master tailor with feedback and work order follow up

· Assist the management team in executing sales orders and marketing activities as instructed

· Support in-store stock tracking and store upkeep. Liaise between the store, central warehouse and suppliers.

Required Experience:

· This role is open to candidates who have completed a bachelor's degree in marketing, business management, hospitality or similar and school leavers.

· Fluent in English; knowledge of Mandarin/Cantonese is a plus

· Minimum 2 years prior work experience is required related to in-store sales.

· Experience in sales of apparel, garments or fashion related categories is an advantage

· Strong team player and also proven ability to work independently and deliver results.

· Fast learner with a proactive approach to tasks. Basic knowledge and experience using Microsoft Office applications (Word, Excel) and comfortable with social media communication.

· How To Apply: If you are interested in this exciting opportunity, please send your CV, photo, and phone number to and mention clearly application for Sales Associate In-Store, Full Time.

Experience Benefits:

· Comprehensive knowledge gained through direct work experience in a fast-paced environment.

· Exposure to diverse range of customers to vastly improve communication and engagement skills.

· Opportunity for skill development and career development in sales working directly with owner.

· Experience letter provided upon successful completion of the contracted role.

Role Benefits:

· Attractive sales commission and incentives

· 17 days public holidays

· Weekly off

· 10 days full paid parental leave

Job Types: Full-time, Part-time

Pay: $15, $20,000.00 per month

Benefits:

• Paid time off
• Parental leave

Education:

• Associate Degree / Higher Diploma (Preferred)

Experience:

• Retail sales: 2 years (Preferred)

Language:

• English (Preferred)
• Cantonese (Preferred)
• Mandarin (Preferred)

Work Location: In person

About Mondays Made

Mondays Made is a Singapore-based demi-fine jewelry brand known for its refined yet whimsical designs. Following our success in Singapore and growing online presence in Hong Kong, we're excited to open our first Hong Kong store

We are looking for a dedicated and enthusiastic Retail Sales Associate to join our team at our first store in Hong Kong.

Part-timers are welcome to apply too.

Responsibilities / 工作職責

• Assist customers with product selection, styling, and inquiries 協助顧客挑選飾品及提供造型建議
• Process sales transactions and online orders 處理銷售及網上訂單
• Support store events and promotions 協助店內活動及推廣
• Achieve sales targets and deliver excellent service 達成銷售目標並提供優質服務

Requirements / 職位要求

• Retail or customer service experience preferred 有零售或客戶服務經驗者優先
• Passion for jewelry and fashion 熱愛飾品及時尚
• Able to work weekends and public holidays 可於週末及公眾假期上班
• Proficient in Cantonese & English (Mandarin a plus) 良好粵語及英語溝通能力(懂普通話更佳)

Why Join Us / 加入我們的理由

• Be part of a growing international jewelry brand 成為國際珠寶品牌的一員
• Attractive commission on every sale 銷售提成獎金
• Employee discounts 員工購物折扣

Job Types: Part-time, Permanent

Pay: $16, $22,000.00 per month

Work Location: In person

Reports to: Supervisor/Manager

Key Responsibilities:

• Team up with the retail management team for smooth shop operations.
• Encourage your team to meet sales targets.
• Be a customer service superstar.
• Address customer issues and complaints.
• Follow company policies and maintain cleanliness and safety.
• Build and maintain strong customer relationships.
• Work collaboratively to achieve team goals.

Key Performance Indicators:

• Assist managers in delivering excellent customer service.
• Aim to minimize waste and markdowns.
• Prioritize health and safety.
• Track and report on marketing events.
• Participate in team activities and use customer feedback for improvement.
• Seek ongoing feedback from managers and peers.

What We're Looking For:

Key Behaviors:

• Excellent multitasking and time management skills.
• Strong interpersonal and communication abilities.
• Build relationships across departments.
• Quick thinker who stays calm under pressure.
• Eager to learn and grow in your role.
• Maintain positivity, even in stressful situations.

Working with People:

• Motivate your team to hit targets.
• Lead by example and embody company values.
• Foster creativity and innovation within the team.
• Use feedback to develop and improve.
• Support new team members and uphold grooming standards.

Customer Experience:

• Keep the shop neat and tidy.
• Have thorough product knowledge.
• Ensure accurate product labeling and pricing.
• Promote new and exclusive products.
• Follow health, safety, and security procedures.
• Engage in customer activities to enhance their experience.

Operational Standards:

• Strong interpersonal and communication skills.
• Build relationships across the business.
• Stay calm and think quickly during busy times.
• Show urgency in task execution.

Sales:

• Create an extraordinary customer experience to meet sales targets.
• Be a role model focused on customer experience.
• Demonstrate a passionate understanding of the brand and products.
• Handle customer complaints effectively and follow up.
• Manage stocks, displays, cash, and gift card levels.

Join us and be part of a team that values great service and teamwork

In return, we offer some fabulous benefits:

(FULL TIME)

5 working days per week (40 hours)

16 AL

1 Volunteering Day Leave

4 Wellbeing Days Annually

Birthday Day Leave

Corporate Discounts

Health Insurance

End of year discretionary bonus

Free staff meal

Staff discount

Training provided

Requirements:

Proven experience in a similar role within a retail store setting

Excellent interpersonal and communication skills

Ability to think quickly and rationally under pressure

Strong time management and multitasking skills

Fluency in English and Cantonese/Mandarin

A genuine passion for food, beverage, and exceptional customer service

Full-time,Part-time

Join our team We're on the lookout for a Sales Associate who enjoys providing top-notch customer service and thrives in a team environment. As a Fortnum's storyteller, you'll ensure every customer has a delightful experience.

Reports to: Supervisor/Manager

Key Responsibilities:

• Team up with the retail management team for smooth shop operations.

• Encourage your team to meet sales targets.

• Be a customer service superstar.

• Address customer issues and complaints.

• Follow company policies and maintain cleanliness and safety.

• Build and maintain strong customer relationships.

• Work collaboratively to achieve team goals.

Key Performance Indicators:

• Assist managers in delivering excellent customer service.

• Aim to minimize waste and markdowns.

• Prioritize health and safety.

• Track and report on marketing events.

• Participate in team activities and use customer feedback for improvement.

• Seek ongoing feedback from managers and peers.

What We're Looking For:

Key Behaviors:

• Excellent multitasking and time management skills.

• Strong interpersonal and communication abilities.

• Build relationships across departments.

• Quick thinker who stays calm under pressure.

• Eager to learn and grow in your role.

• Maintain positivity, even in stressful situations.

Working with People:

• Motivate your team to hit targets.

• Lead by example and embody company values.

• Foster creativity and innovation within the team.

• Use feedback to develop and improve.

• Support new team members and uphold grooming standards.

Customer Experience:

• Keep the shop neat and tidy.

• Have thorough product knowledge.

• Ensure accurate product labeling and pricing.

• Promote new and exclusive products.

• Follow health, safety, and security procedures.

• Engage in customer activities to enhance their experience.

Operational Standards:

• Strong interpersonal and communication skills.

• Build relationships across the business.

• Stay calm and think quickly during busy times.

• Show urgency in task execution.

Sales:

• Create an extraordinary customer experience to meet sales targets.

• Be a role model focused on customer experience.

• Demonstrate a passionate understanding of the brand and products.

• Handle customer complaints effectively and follow up.

• Manage stocks, displays, cash, and gift card levels.

Join us and be part of a team that values great service and teamwork

In return, we offer some fabulous benefits:

(FULL TIME)

5 working days per week (40 hours)

16 AL

1 Volunteering Day Leave

4 Wellbeing Days Annually

Birthday Day Leave

Corporate Discounts

Health Insurance

End of year discretionary bonus

Free staff meal

Staff discount

Training provided

Requirements:

• Proven experience in a similar role within a retail store setting
• Excellent interpersonal and communication skills
• Ability to think quickly and rationally under pressure
• Strong time management and multitasking skills
• Fluency in English and Cantonese/Mandarin
• A genuine passion for food, beverage, and exceptional customer service