What Jobs are available for Design Lead in Hong Kong?

As a Experience Design Lead in the Customer Experience & Transformation team, you will dive deep into the current experiences across major journeys for driving action plans to address pain points and deepening engagement with customers via various programs and initiatives, and inform the design of the future state. You will manage the resources on customer journey and UX/UI design and closely collaborate with internal stakeholders to plan and find solutions that work best for our customers, distribution partners and operations. Ultimately, this role drives the enhancement on customer experience for better business outcomes (commercial value, customer impact, operation efficiency).

Position Responsibilities:

• Work on the end-to-end customer journeys (as-is and to-be/ epic journey maps) to enhance our Customers, Distribution and Operations experience
• Lead, mentor, and manage a team of Experience and UX/UI designers to support company-wide projects/ programs, resulting an innovative and collaborative culture
• Oversee the whole design process from research, mapping, experience design and UX/UI design, by working with Insights, Distribution, Data Analytics, IT, BA, and Operational partners to ensure the user perspective is understood and addressed in the new solution
• Develop and communicate design strategies and visions to ensure designs meet user needs and business objectives
• Define the research strategy to ensure that all forms of research, mapping and insights are robust and unbiased; interpret and utilize research findings to inform design decisions
• Present design concepts and solutions to management & key stakeholders and incorporate feedback, so as to advocate for the user experience within the organization
• Develop and execute a Design Governance mechanism to ensure the quality and consistency of all design outputs with effective resources allocation, via strong collaboration with Regional Experience Design and UX/UI Teams
• Manage the design and actual deliveries of the core customer journeys for continuous enhancement, via close collaboration with the Sub-team Heads of Customer Experience Management and Customer Experience Design & Change Management
• Collaborate, support, guide and train internal stakeholders in HCD processes & UX/UI Design Guidelines, including research, synthesis, mapping and communication
• Think and act both strategically and digitally, with thorough understanding of the digital economy, user behaviours and the insurance and wealth landscapes.
• Clearly articulate case studies for past projects, including how you have applied an understanding of technology to problem solving in human-centered ways.

Required Qualifications:

• A bachelor's or master's degree with good academic performance in a design related discipline such as: Interaction Design, Design management, Human Computer Interaction, Service Design, Design Strategy, or other relevant experience
• At least 8 years of experience running strategic design, service design, and end-to-end experience design projects within or for large organisations (insurance preferred)
• Extensive experience in developing design artefacts such as personas, current and future state customer journeys, service blueprints, storyboards, concept/service prototypes, etc.
• Strong understanding of UX principles and interactive design, with advanced UXUI techniques, Human Centered Design (HCD) or Design Thinking
• Proficiency in design tools including Figma, Mural, Adobe XD, Sketch and and other digital prototyping and testing tools
• Demonstrate hands-on experience of workshop facilitation with HCD approaches
• Proven problem-solving skills to tackle complex design challenges, with the ability to analyze data, presenting quantitative and qualitative insights to drive design decisions
• Proven track record of leading successful design projects, with ability to manage multiple projects and translate complex journeys into clear, compelling visuals to generate understanding and excitement for future state experiences
• Equip strong leadership skills with the ability to inspire and motivate the design team
• Results-oriented, with can-do attitude. Undeterred by obstacles and challenges; ability to think creatively to overcome barriers to achieve objectives
• Comfortable with ambiguity; open to new ideas; flexes with changing business priorities and situations
• Effective verbal and written communication and persuasive skills are required with the ability to communicate across all levels of the organisation
• Strong interpersonal skills to influence decisions and gain consensus across different channels and lines of business, particularly in the case of competing interests and priorities
• Comfortable both with giving, receiving and actioning design critique, and explaining/ defending necessary design principles with senior stakeholders
• Ability to manage conflict in a constructive and courteous manner, driving toward the best customer and business outcome
• Equip Up-to-date knowledge of industry trends, technologies, and best practices
• Excellent command of spoken and written English and Chinese
• Candidates with Cantonese language proficiency is preferred

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

We have been engaged by a global Architecture studio to identify an inspiring Architectural leader to spearhead the office through change and support them into creating a modern bespoke design identity.

As the lead design voice for regional studios, your time will be split between design reviews, team mentorship and client facing activities. Based in the Hong Kong studio, you will have oversight of their project portfolio from the Middle East across to Australia. You will be confident to deliver bespoke solutions to clients, walking them through the journey you want to take them on.

To be considered for this position, you must be able to share the following:

• A CV demonstrating where have been in a positively impactful position to a design studio and its success.
• A portfolio showcasing your career highlights, including built work.
• Built projects in Asia. Middle East experience would also be desirable.
• Examples of successful studio leadership, including growth and profitability.

If you would like to know more about this, please contact Oliver Li by sharing your CV and portfolio via the Apply Now button below. All enquiries will be held in confidence.

To view similar opportunities or express interest in related positions, please visit our website and follow us on LinkedIn

Job description

Some careers shine brighter than others

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening

up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a Product Design Lead.

Role purpose

Join the Global Design Team within International Wealth and Premier Banking (IWPB) at HSBC, where we create best-in-class experiences that make a difference in customers' lives. We align business strategy with user needs across channels and touchpoints to shape the future experience for affluent customers across the globe. As a Product Design Lead, your mission is to define and scale best-in-class experiences for millions of customers across the globe, unlocking the full potential of the banking app and connected channels.

Principal Responsibilities

In this role you will

• Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design
• Elevate design quality and practice across the team, mentoring designers, championing design thinking, and embedding a culture of excellence and accountability
• Lead and inspire a global team of UX / UI designers, ensuring the highest standard of craft, clarity and creativity
• Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences
• Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision
• Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle
• Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences
• Influence and collaborate with a diverse range of Stakeholders to build trusted relationship, leading to stronger collaboration within projects to align goals and delight our customers

Requirements

To be successful you will need

• Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
• A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes
• Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture
• Experience in complex, regulated environments—ideally financial services
• Working knowledge of accessibility standards and inclusive design
• A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts
• Demonstrate a capability for writing effective content in UK English as part of your product design skill set - so that language and design work together to create intuitive user experiences
• Confidence mentoring others and contributing to a culture of growth and excellence

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

/ ZLASHIES WANTED

Who are we?

Zlashy is an award-winning digital agency home to young aspiring talent. We take pride in our work and have won multiple awards across disciplines in Agency of the Year 2025. We are a powerhouse for innovative end-to-end digital solutions. Join our team to disrupt the market.

Responsibilities

• Lead discovery-to-delivery design for a wide range of client projects, ensuring innovative, user-centric UX/UI that pushes creative boundaries
• Plan and run discovery research; facilitate client workshops and stakeholder interviews, then synthesize insights into clear recommendations and roadmaps.
• Adapt designs across industries, delivering visually stunning, intuitive interfaces, design systems, and prototypes that resonate with target audiences and align to each client's unique identity.
• Collaborate with the tech team to guarantee design feasibility, performance, and high-quality implementation
• Contribute to resourcing, scoping, and project planning. Conduct design reviews, provide constructive feedback, and promote best practices across the team.
• Stay ahead of UX/UI trends, tools, accessibility standards, and storytelling techniques relevant to multiple sectors; share learnings and upskill the team.

Requirements:

• 7+ years in UX/UI design, with at least 2 years in a leadership role at a digital agency or similar client-facing environment.
• Proven ability with strong portfolio to lead complex projects end-to-end and present to executive stakeholders.
• Strong workshop facilitation and client communication skills, including executive-level presentations and narrative storytelling.
• Proven ability to lead engagements end-to-end: research, IA/flows, wireframes, prototypes, visual design, and usability testing.
• Proficiency in Figma (components/variants, auto layout, prototyping). Strong expertise in prototyping, user research, and responsive design.
• Comfortable context-switching across multiple clients, scopes, and methodologies.
• Knowledge of industry-specific trends; financial services experience is a plus. Familiarity with accessibility (WCAG) and inclusive design.

We are providing:

• 15 days+ Annual leave, Birthday leave, Compensation leave
• 1 Month+ Performance bonus
• Medical insurance
• Annual company trip and Team building activities
• Transportation and meal allowance
• Excellent on-the-job training and career advancement opportunities
• Fun, Young, Energetic working environment

Interested parties, please send us your portfolio link for consideration.

About the Job:

We are seeking a Product Design Lead to shape and elevate the design function at Hex Trust. This role goes beyond creating clean interfaces - it is about driving the vision and strategy for user experience, leading a small but growing team, and ensuring that design excellence is embedded into every stage of product development. You will collaborate with cross-functional teams, including product managers, developers, and stakeholders, to create a best-in-class interface that meets the unique needs of institutional clients. Your experience with crypto platforms such as Coinbase Prime, Bybit, OKX, Hashkey, or Binance will be invaluable in understanding industry standards and innovating beyond them.

You will report directly to the Chief Engineering Officer and work as a key partner in defining how design contributes to Hex Trust's mission.

Responsibilities:

• Lead the design function: Provide direction and mentorship to product designers, elevating design standards and fostering a culture of creativity, collaboration, and excellence.
• Own the end-to-end design process: From research and ideation to prototyping, testing, and final delivery, ensuring consistent design quality across all products.
• Collaborate cross-functionally: Work with product managers, engineers, and business stakeholders to align design decisions with business and technical requirements.
• Drive design strategy: Define design principles, guidelines, and systems that scale across multiple products and platforms.
• Champion user experience: Conduct and leverage user research, usability testing, and customer feedback to inform product improvements and innovation.
• Hands-on delivery: Create and review wireframes, storyboards, prototypes, and UI designs, while ensuring timely execution and alignment with brand and product vision.
• Advocate for design: Represent design in key discussions, making the case for user-centric decisions at all levels of the company.

• Bachelor's degree in Media Design, Interaction Design, Human-Computer Interaction, or related field (or equivalent experience).
• Proven experience (6+ years) in UX/UI/Product Design, with at least 2 years in a lead or senior role guiding teams or projects.
• Experience working on crypto or blockchain platforms (e.g., Coinbase Prime, Bybit Institution, OKX Institutions, Binance, or similar).
• Familiarity with the unique needs and challenges of institutional clients in the digital asset/crypto space.
• Strong understanding of institutional finance workflows and requirements.
• Knowledge of Web3 connectivity concepts and wallet integration, as well as blockchain and cryptocurrency fundamentals.
• Expertise in modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision, Adobe Creative Suite).
• Strong understanding of user research methodologies, usability testing, and data analysis to drive evidence-based design.
• Ability to design intuitive workflows for complex financial and technological products.
• Nice to have: Understanding of basic front-end technologies (HTML5, CSS3, JavaScript).
• Excellent communication skills in English (written and spoken) are essential, with the ability to influence stakeholders and work effectively across diverse teams.
• A collaborative, proactive, and growth-oriented mindset with a passion for creating meaningful user experiences.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they're best prepared to support our mission to unlock ownership in decentralized markets You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

• Heart
• Empowerment
• Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Graphic Design Team Lead for Packaging (German Speaker)

Overview

A leading European retailer is seeking a
Graphic Design Team Lead
to manage a team of designers focused on in-house packaging creation. This role combines hands-on design expertise with leadership responsibilities, offering the opportunity to collaborate with international teams and drive creative excellence in a fast-paced environment.

A typical day will include the following:-

Team & Project Leadership

• Lead and manage a team of graphic designers in Hong Kong
• Plan and allocate workloads, set timelines, and ensure on-time delivery
• Maintain brand consistency across all packaging assets
• Provide clear guidance on design principles and best practices

Design Execution & Process Improvement

• Oversee the creation of packaging layouts and visual assets
• Implement streamlined workflows and design processes
• Support ad-hoc initiatives such as asset library development and instruction manual illustrations
• Stay current with design tools, trends, and software

To succeed in this role, you will have:-

• Strong expertise in packaging layout and Adobe Creative Suite
• Fluent in both written and spoken
  English and German

Apply NOW:-

Please send your CV in Word format to Hugo Ng from ConnectedGroup ) for more details.

The email address can also be found on LinkedIn / ConnectedGroup ).

Job Description

• Develop, execute and present the creative concept, key visual development & typesetting for printed materials
• Responsible for event photo-shooting, video-shooting and editing
• Art direction for photo shooting
• Create, design and specify the web & mobile UI/ UX design, layouts, graphics, and interface for online/ mobile platforms
• Supervise and perform graphic design works to both ATL & BTL jobs
• Lead and manage the team to accomplish the graphic project efficiently
• Liaise and collaborate with various departments & teams to align branding initiatives with business objectives
• Achieve business goals with timely project delivery and adherence to budget constraints

Job Requirements

• Bachelor's degree or above in Graphic Design or related discipline
• 8 years+ experience in relevant industry
• Expert in printing's output requirements & procedures
• Extensive experience in social media videos production, Web Design UI/UX, and/or interior design will be an advantage
• Knowledge in Adobe X (website design) and HTML/ HTML5 development is a plus
• Proficient in illustrator, Photoshop, InDesign or other design software
• Professional in photo retouching, brochures design & typesetting
• Creative thinking, efficient, result oriented, and self-starter, able to work under pressure and tight schedule
• Time and project management skills and the ability to prioritise tasks
• Proficient in AI tools (ChatGPT, Midjourney, Sora 2, Gemini etc)
• Active Learning
• Coordinate and guide colleagues in Guangzhou
• Candidate with less experience will also be considered

Perks and Benefits:

• Great career prospect with attractive remuneration package
• 5-day work, discretionary bonus, compassionate leave, marriage leave, birthday leave, medical cover and etc.

Interested parties please send full resume respectively in English and Chinese by clicking "Apply Now" with availability date, current and expected salary.

All personal data will be kept in strict confidence and only be used for recruitment purpose.

Company Description

Television Broadcasts Limited (TVB) is one of the world's largest commercial Chinese program producers, headquartered in Hong Kong. With a vertically integrated business model that encompasses content creation, broadcasting, and distribution, TVB has been a significant player in the media industry. Since 2016, TVB has been transforming from a traditional media company to a major digital player, aiming to become a world-class media organization. TVB focuses on entertaining, informing, and enriching audiences with its extensive digital and direct-to-customer capabilities.

Role Description

This is a full-time on-site role for a Graphic Design Specialist located in Hong Kong. The Graphic Design Specialist will be responsible for creating visually appealing designs for various media platforms. Daily tasks include designing graphics for TV programs, digital platforms, and marketing materials, collaborating with the content and marketing teams, and ensuring all designs align with TVB's brand identity. The role also involves staying updated with industry trends and implementing best practices in design.

Qualifications

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Proficiency in AI tools for generating images and graphics.
• Experience in designing graphics for digital and print media
• Strong understanding of typography, color theory, and visual hierarchy
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Bachelor's degree in Graphic Design, Visual Arts, or a related field
• Experience in the media or entertainment industry is a plus